Payette Forward https://www.payetteforward.com Expert Help with iPhone, iPad, and Mac Fri, 09 Feb 2018 20:02:57 +0000 en-US hourly 1 https://wordpress.org/?v=4.9.4 iMyFone D-Back Review: Recover Data On Your iPhone, iPad, & iPod! https://www.payetteforward.com/imyfone-d-back-review-recover-data-iphone-ipad-ipod/ https://www.payetteforward.com/imyfone-d-back-review-recover-data-iphone-ipad-ipod/#respond Tue, 06 Feb 2018 15:00:32 +0000 https://www.payetteforward.com/?p=15437 You want to recover data from an iOS device, iTunes backup, or iCloud backup, but you’re not sure how. iMyFone D-Back is a program that recovers lost data and fixes common software problems on iPhones, iPads, and iPods. In this article, I’ll review iMyFone D-Back iPhone Data Recovery and show you how to recover data on your [...]

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You want to recover data from an iOS device, iTunes backup, or iCloud backup, but you’re not sure how. iMyFone D-Back is a program that recovers lost data and fixes common software problems on iPhones, iPads, and iPods. In this article, I’ll review iMyFone D-Back iPhone Data Recovery and show you how to recover data on your iPhone, iPad, or iPod!

This post is sponsored by iMyFone, the creators of D-Back iPhone Data Recovery. We don’t recommend software that we don’t believe in, so keep reading to learn how D-Back can help you recover your lost data!

What Types Of Data Can I Recover With iMyFone D-Back?

With iMyFone, you can recover text messages, past call history, contacts, messages from third-party apps, photos, videos, notes, and much more!

Getting Started With iMyFone D-Back

Right away, iMyFone D-Back makes it easy to begin recovering lost data. You can choose one of four recovery methods: Smart Recovery, Recover from iOS Device, Recover from iTunes Backup, or Recover from iCloud Backup.

imyfone smart recovery welcome screen

I chose Smart Recovery, and I recommend that you do as well if it’s your first time using the software. Smart Recovery will always guide you in the right direction based on the way your data was lost or deleted.

imyfone smart recovery options menu

If you click “Lost or deleted data by accident” or “iPhone locked by a forgotten passcode & others”, Smart Recovery will direct you to Recover from iOS Device.

imyfone recover from ios device

If you click “Factory reset, jailbreak or iOS upgrade” or “iPhone lost, damaged or broken”, Smart Recovery will direct you to Recover from iTunes Backup.

imyfone recover from itunes backup

Decide Which Types Of Data You’d Like To Recover

Once you’ve decided where you’re going to recover your deleted data from, select the types of data you’d like to recover. iMyFone D-Back can recovers text messages, Photos, Contacts, Notes, messages from third-party apps like WhatsApp, and so much more.

By default, all types of data are selected. To unselect a type of data, click the small checkmark in the bottom right-hand corner of the icon. You can also unselect all file types at once by clicking the box next tp Unselect All in the upper right-hand corner of the screen. Once you’ve chosen all the types of data you’d like recover on your iPhone, click Next.

choose files to recover

Recover From Your iOS Device (iPhone, iPad, Or iPod)

If you’re recovering data from an iOS device, make sure that device is connected to your computer by using a Lightning cable. After you’ve chosen the types of data that you want iMyFone D-Back to recover, it will begin connecting to the device.

connecting imyfone to your device

Once iMyFone D-Back has detected your iPhone, iPad, or iPod, click Scan to begin the recovery process.

click scan to begin recovery

After you click Scan, iMyFone D-Back will begin analyzing your device. In the scans I ran, this only took a few minutes. The more data you decide to recover, the longer the analysis will take. The status bar at the top of the screen will let you know how far along the analysis is.

imyfone analyzing your ios device

Once the scan is complete, you’ll see a list of all the data that was recovered, sorted by the type of data. When I ran my first Scan, I opted to recover my Call History and notes from the Notes app.

iMyFone D-Back recovered my iPhone’s Call History (information from the Recents tab in the Phone app) including phone numbers, dates of my calls, and how long each of the calls lasted.

imyfone call history recovery

iMyFone D-Back also recovered all of my iPhone’s notes from the Notes app, including the date the note was created, the title of the note, and the content of the note.

imyfone notes recovered

To recover the data from your iPhone, iPad, or iPod, click Recover in the bottom right-hand corner of the screen. You can choose to export the data in a CSV or HTML file.

As you can tell, iMyFone D-Back is a great way to recover data on your iPhone, iPad, or iPod, especially if your screen is broken. If you need to recover data from a damaged but functional iPhone, I highly recommend iMyFone D-Back!

Recover From iTunes Backup

Recovering data from an iTunes backup is just as easy as recovering it from an iPhone, iPad, or iPod. Choose Recover from iTunes Backup and select the types of data you want to recover. After clicking Next, you’ll see a list of the iTunes backups that you can scan.

If the iTunes backup you want to recover isn’t listed here, you select a different backup file on your computer and upload it to iMyFone. To upload a different backup file, click Select and upload the backup file.

select itunes backup to scan

Once you’ve selected or uploaded the iTunes backup you wish to recover, click Scan. iMyFone D-Back will begin analyzing and a status bar will appear at the top of the application to let you know how far along the scan is.

itunes backup scan in progress

Once the scan is complete, you’ll see a preview of all the data that iMyFone D-Back has recovered. You can choose to recover everything, or just specific files. iMyFone gives you the option to export the data in the form of a CSV or HTML file. When you’re ready, click Recover in the bottom right-hand corner of the screen to recover the data from the iTunes backup.

recover data from itunes backup csv or html

Recover From iCloud Backup

The third way to recover data using iMyFone D-Back is from an iCloud backup. First, click Recover from iCloud Backup and select the files you want to recover. Then, you’ll be prompted to sign into your iCloud account.

Unfortunately, if you use two-factor authentication on your iCloud account, you’ll have to turn it off before continuing with iMyFone D-Back. Two-factor authentication is an important account security feature, so make sure to turn it back on after recovering the data from your iCloud account.

iMyFone’s Privacy Policy states that they won’t store, save, or sell your iCloud account details.

sign into cloud to begin icloud backup recovery

After logging into your iCloud account, you’ll see a list of iCloud backups that iMyFone D-Back can scan. Select the iCloud backup you want to scan, then click Next.

icloud backups to scan

The scan will begin and a status bar will appear at the top of the display to let you know how much of the iCloud backup has been recovered. When the scan is complete, click Recover to recover the data — you can choose to save it as an HTML or CSV file.

icloud backup recover html or csv file

The Bottom Line: Should I Buy iMyFone D-Back?

If you need to recover data on your iPhone, iPad, or iPod, iMyFone D-Back is a great choice. iMyFone D-Back is incredibly user-friendly — it keeps you on a narrow, focused track so you don’t get overwhelmed with all of your recovery options. At any point in the process, you’re only just a few clicks away from recovering your data.

Furthermore, iMyFone D-Back completes scans very quickly. Each time I performed a recovery, it was finished in less than fifteen minutes. If you’re in need of a fast solution, iMyFone D-Back is a great option.

How Do I Download iMyFone D-Back?

Both Windows and Mac versions of iMyFone D-Back iPhone Data Recovery are available for download on iMyFone’s website, or use our direct! Simply click Buy Now after selecting which version you’d like to purchase and download.

buy imyfone d back now

Highlights Of iMyFone D-Back

  • Recovers data from an iOS device, iTunes backup, or iCloud backup
  • Fixes minor software issues with your iPhone, iPad, or iPod
  • Available on Mac & Windows
  • A free trial is available

Data Recovery Made Easy!

iMyFone D-Back makes it easy to recover data from your iOS device, iTunes backup, or iCloud backup! Leave us a comment down if you have any other questions or if you’d like to tell us your experience with iMyFone D-Back.

Thanks for reading,
David L.

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My Apple Watch Only Shows The Time! Here’s The Real Fix. https://www.payetteforward.com/my-apple-watch-only-shows-the-time-heres-the-real-fix/ https://www.payetteforward.com/my-apple-watch-only-shows-the-time-heres-the-real-fix/#respond Mon, 05 Feb 2018 15:00:11 +0000 https://www.payetteforward.com/?p=15055 Your Apple Watch is only showing the time and you don’t know why. Any watch can tell you nothing except the time, but you bought an Apple Watch because it does so much more. In this article, I’ll explain why your Apple Watch only shows the time and show you how to fix the problem! [...]

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Your Apple Watch is only showing the time and you don’t know why. Any watch can tell you nothing except the time, but you bought an Apple Watch because it does so much more. In this article, I’ll explain why your Apple Watch only shows the time and show you how to fix the problem!

Why Does My Apple Watch Only Show The Time?

Your Apple Watch only shows the time because it’s in Power Reserve mode. When an Apple Watch is in Power Reserve mode, it shows nothing but the time in the upper right-hand corner of the watch face.

power reserve mode apple watch

To kick your Apple Watch out of Power Reserve, press and hold the side button. Release the side button as soon as you see the Apple logo in the center of the watch face.

Give your Apple Watch a minute to turn back on — it can sometimes take awhile to get out of Power Reserve. Take a look at my other article if your Apple Watch has been stuck on the Apple logo for more than a few minutes.

My Apple Watch Is Stuck In Power Reserve Mode!

If you’ve pressed and held the side button, but your Apple Watch is still in Power Reserve mode, you probably have to charge your Apple Watch.

Do you see a small red lightning symbol next to the time? That means your Apple Watch doesn’t have enough battery to leave Power Reserve mode.

apple watch power reserve low battery

To charge your Apple Watch, place it on its magnetic charging cable and connect it to a power source. It typically takes about two and half hours to fully charge an Apple Watch, but you’ll be able to take it out of Power Reserve mode much sooner than that.

My Apple Watch Isn’t In Power Reserve Mode!

In the unlikely event that your Apple Watch isn’t stuck in Power Reserve Mode, there are other reasons why it may only be showing the time. The software on your Apple Watch may have crashed, causing it to get frozen on your Apple Watch face. If your watch face is just a standard clock, it may look like your Apple Watch only shows the time!

If your Apple Watch is frozen, a hard reset will usually fix the problem. Press and hold the side button and the Digital Crown simultaneously until the Apple logo appears on the display. Once the Apple logo appears, release both buttons. Sometimes you’ll have to hold both buttons for as long as thirty seconds, so stay patient!

perform hard reset your apple watch

Shortly after the Apple logo appears, your Apple Watch will turn back on. Is your Apple Watch still only showing the time? If not, great — you’ve fixed the problem!

If your Apple Watch is still only showing the time, there may be a deeper software issue lurking behind the scenes. Our last troubleshooting step, erasing all content and settings, will help you eliminate any hidden software problem!

Erase All Apple Watch Content & Settings

When you erase all content and settings on an Apple Watch, everything gets deleted and your Apple Watch will be restored to factory defaults. It’ll be like you’re taking your Apple Watch out of the box for the very first time. You’ll have to pair it to your iPhone again, configure your settings, and reinstall your apps.

To erase the content and settings on your Apple Watch, open the Settings app on your Apple Watch and tap General -> Reset -> Erase All Content and Settings. Finally, tap Erase All when the confirmation alert appears on the watch face. Your Apple Watch will restart once the reset is complete.

erase all content and settings on apple watch

Repair Options For The Apple Watch

If your Apple Watch still only shows the time after you’ve erased all content and settings, there may be an issue with your Apple Watch’s display. Although this is unlikely, you can try scheduling an appointment at your local Apple Store to see if they have a solution for the problem.

It’s Time To Celebrate

You’ve fixed your Apple Watch and now you can do more than just check the time. The next time your Apple Watch only shows the time, you’ll know how to fix the problem. Leave me a comment down below if you have any  other questions about your Apple Watch!

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The MyAT&T App Isn’t Working On My iPhone! Here’s The Real Fix. https://www.payetteforward.com/myatt-app-is-not-working-on-iphone-heres-real-fix/ https://www.payetteforward.com/myatt-app-is-not-working-on-iphone-heres-real-fix/#respond Wed, 31 Jan 2018 15:00:23 +0000 https://www.payetteforward.com/?p=15367 You’re trying to connect to your myAT&T account from your iPhone, but something isn’t working right. The myAT&T app allows you to connect to your account on-the-go, but it doesn’t always work as expected. In this article, I’ll explain why the myAT&T app isn’t working on your iPhone and show you how to fix the problem [...]

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You’re trying to connect to your myAT&T account from your iPhone, but something isn’t working right. The myAT&T app allows you to connect to your account on-the-go, but it doesn’t always work as expected. In this article, I’ll explain why the myAT&T app isn’t working on your iPhone and show you how to fix the problem for good!

Close Out Of The MyAT&T App

The first thing to try when the myAT&T isn’t working on your iPhone is to close and reopen the app. It’s possible that the app has crashed, causing it to stop working.

Before you can close out of the myAT&T app, you’ll have to activate the app switcher. On an iPhone 8 or earlier, double-click the Home button to open up the app switcher.

close myatt app

On the iPhone X, swipe up from the very bottom of the screen to the center of the screen. When your finger reaches the center of the screen, pause for a moment and the app switcher will open.

On your iPhone 8 or earlier, swipe the myAT&T up and off the screen to close it. On your iPhone X, press and hold the myAT&T app preview until a red minus button appears in the upper left-hand corner of the app. Then, close the app by either tapping the red minus button or swiping it up and off the top of the screen.

Restart Your iPhone

If closing the myAT&T app didn’t work, try restarting your iPhone. It’s possible that a different app stopped working, causing your iPhone’s software to crash.

To turn off your iPhone 8 or earlier, press and hold the power button (also called the Sleep / Wake button) until slide to power off and the red power icon appear on the screen. Then, swipe the red power icon left to right to turn off your iPhone. The process is similar on the iPhone X, except you press and hold either volume button and the side button until slide to power off appears.

slide power icon from left to right to turn off iphone

Wait 15 – 30 seconds, then press and hold the power button (iPhone 8 and earlier) or the side button (iPhone X) to turn your iPhone back on. Let go of the button when the Apple logo appears on the display.

Update The MyAT&T App

If the myAT&T app isn’t working after you’ve restarted your iPhone, we can problem rule out a minor software glitch. The next thing to do is check to see if an app update is available. AT&T frequently releases updates to their app in order to fix glitches and introduce new features.

To check for an app update, open up the App Store and tap the Updates tab at the bottom of the display. Look for myAT&T app under the list of pending updates. If an update is available, tap the Update button to the right of the app.

Delete & Reinstall The MyAT&T App

If no software update was available, it’s time to troubleshoot for a deeper software problem with the myAT&T app. To do this, we’ll uninstall then reinstall the app — this will give it a completely fresh start!

To delete the myAT&T app, press and hold the app icon until your apps begin to jiggle and small X appears in the upper left-hand corner of the app icon. Tap the X, then tap Delete when the confirmation alert appears on the center of the screen.

delete myatt app

Now that the app has been deleted, go to the App Store and find the myAT&T app. When you’ve found it, tap the download button to its right. Since you’ve installed the app before, the download button may look like a small cloud with an arrow pointing out of it. A small status circle will appear after you’ve tap the install button.

reinstall myatt app

Contact AT&T Customer Support

If you’ve reinstalled the myAT&T app, but it’s still not working, there may be a problem that can only be solved by AT&T’s customer support team. You can reach their customer support team by calling 1-800-331-0500 or visiting their Contact Us page. You can also quickly reach a representative by sending a tweet to @ATTCares on Twitter.

AT&T App: Fixed!

You’ve fixed the myAT&T app on your iPhone, or you have a great option for contacting a customer service representative. Make sure you bookmark this article so you’ll know what to do the next the myAT&T isn’t working on your iPhone! If you have any other questions, feel free to leave a comment down below.

Thanks for reading,
David L.

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My Sprint App Not Working On iPhone? Here’s The Fix! https://www.payetteforward.com/my-sprint-app-not-working-on-iphone-heres-fix/ https://www.payetteforward.com/my-sprint-app-not-working-on-iphone-heres-fix/#respond Mon, 29 Jan 2018 15:00:00 +0000 https://www.payetteforward.com/?p=15323 You’re trying to log into your My Sprint account from your iPhone, but something’s not working right. Formerly known as the Sprint Zone app, the My Sprint app allows you to access your carrier account directly from your iPhone. In this article, I’ll show you what to do when the My Sprint app is not working [...]

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You’re trying to log into your My Sprint account from your iPhone, but something’s not working right. Formerly known as the Sprint Zone app, the My Sprint app allows you to access your carrier account directly from your iPhone. In this article, I’ll show you what to do when the My Sprint app is not working on your iPhone!

Close And Reopen The My Sprint App

A lot of the time, a small software glitch is the reason why the My Sprint app is not working on your iPhone. Closing and reopening the app will give it a chance to start again fresh.

Begin by opening the app switcher, which will show a preview of all the apps currently open on your iPhone. On an iPhone 8 or earlier model, double-click the Home button to open the app switcher. On an iPhone X, swipe up from the bottom to the direct center of the display to open the app switcher.

To close the My Sprint app on your iPhone 8 or earlier, swipe the app up and off the screen. On your iPhone X, press and hold the app preview until you see a small minus button appear in the upper left-hand corner of each app preview. Then, either tap the red minus button or swipe the My Sprint app up and off the screen to close out of it.

my sprint app in app switcher

Restart Your iPhone

If closing the app didn’t work, your iPhone may be experiencing a different software problem not caused by the My Sprint app. If a different app has crashed on your iPhone, the My Sprint app may stop working too.

Restarting your iPhone will give its apps and other programs a chance to shut down naturally and start again fresh when your iPhone turns back on.

To turn off your iPhone 8 or earlier, press and hold the power button. Then, let go of the power button and swipe the power icon left to right when slide to power off appears. The process is similar on an iPhone X, except you press the side button and either volume button until slide to power off appears on the display.

Update The My Sprint Mobile App

Another reason why the My Sprint app may not be working is because it’s outdated. Sprint often releases updates to their app in order to improve security, add new features, or fix software bugs.

To check for an update to the My Sprint app, open the App Store and tap the Updates tab at the bottom of the display. Look for My Sprint Mobile under Pending Updates.

If an update is available, tap the UPDATE button to the right of the app. Afterwards, a status circle will appear next to the app to let you know how much longer the update will take.

update my sprint mobile app

Delete And Reinstall The My Sprint App

If an update isn’t available, but the My Sprint app still isn’t working, you may have to delete and reinstall the app like new. If there’s a more significant software problem with the My Sprint app, deleting and reinstalling the app will give it a completely fresh start.

To delete the My Sprint app, gently press and hold the app icon until your apps begin to jiggle and a small X appears in the upper left-hand corner of the app icon. Tap the small X, then tap Delete when the confirmation alert appears on the center of the display.

delete the my sprint app

Now that the My Sprint app has been deleted, open the App Store and search for the app again. Once you find it, tap the download button to the right of the app.

Since you’ve installed the app before, it’ll look like a cloud with a small arrow pointing down. After you tap the install button, a status circle will appear to let you know how much longer the install is going to take.

reinstall my sprint mobile

Contact Sprint Customer Support

If you’ve reinstalled the app, but you still can’t access your account from your iPhone, it’s probably time to contact  Sprint’s customer support team. You can either call 1-888-211-4727 or visit Sprint’s customer support web page.

Sprinting To The Finish Line

The My Sprint mobile app is working and you can access your account from your iPhone once again. Next time the My Sprint app is not working on your iPhone, you’ll know how to fix the problem. If you have any other questions about your cell phone plan, feel free to leave a comment down below!

Thanks for reading,
David L.

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iMessage Out Of Order On iPhone? Here’s The Real Fix! https://www.payetteforward.com/imessage-out-of-order-iphone-heres-real-fix/ https://www.payetteforward.com/imessage-out-of-order-iphone-heres-real-fix/#respond Wed, 24 Jan 2018 15:30:07 +0000 https://www.payetteforward.com/?p=14961 You’re receiving iMessages in the wrong order on your iPhone and you don’t know what to do. Now your conversations don’t make any sense! In this article, I’ll explain what to do when your iMessages are out of order on your iPhone. Did You Recently Update Your iPhone? A lot of iPhone users reported that their [...]

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You’re receiving iMessages in the wrong order on your iPhone and you don’t know what to do. Now your conversations don’t make any sense! In this article, I’ll explain what to do when your iMessages are out of order on your iPhone.

Did You Recently Update Your iPhone?

A lot of iPhone users reported that their iMessages were out of order after they updated to iOS 11.2.1. Follow the steps below to fix the real reason why you’re receiving iMessages in the wrong order!

Restart Your iPhone

When your iMessages are out of order, the first thing to do is restart your iPhone. This usually fixes the problem temporarily, but don’t be surprised if your iMessages begin to appear out of order again.

To restart an iPhone 8 or earlier, press and hold the power button (also known as the Sleep / Wake button) until “slide to power off” and the red power icon appear. Swipe the power icon from left to right to shut down your iPhone. Wait a few seconds, then press and hold the power button again. You can let go of the power button as soon as the Apple logo appears on the screen.

If you have an iPhone X, begin by pressing and holding the side button and either of the volume buttons until the power slider appears on the display. Swipe the power icon left to right to turn off your iPhone. Wait approximately 15 seconds, then press and hold the side button again to turn your iPhone X on again.

Turn iMessage Off And Back On

One quick troubleshooting step that can fix problems with iMessage is turning iMessage off and back on. Think of it like restarting your iPhone — it’ll give iMessage a fresh start!

Open up the Settings app and tap Messages. Then, tap the switch next to iMessage at the top of the screen. You’ll know iMessage is off when the switch is positioned to the left.

how to turn off imessage on iphone

Before turning iMessage back on, restart your iPhone by following the steps above. After your iPhone turns back on, go back to Settings -> Messages and turn on the switch next to iMessage. You’ll know iMessage is on when the switch is green.

Update Your iPhone To iOS 11.2.5

On January 24, 2018, Apple confirmed that iOS 11.2.5 introduces new code to address the iMessages out of order problem that started occurring after the release of iOS 11.2.1. Updating your iPhone should fix the problem for you!

Open the Settings app on your iPhone and tap General -> Software Update. If a software update is available, tap Download and Install underneath the description of the update.

update to ios 11.2.5

Check out our article on what to do when your iPhone won’t update if you run into any issues while trying to install the latest version of iOS.

Reset All Settings

As I was researching solutions for this problem, I kept coming across one fix that worked for almost every iPhone user — Reset All Settings.

When you reset all the settings on your iPhone, all of your iPhone’s settings will be restored to factory defaults. This means you’ll have to go back and do things like reenter your Wi-Fi passwords, reconnect to Bluetooth devices, and set up your Apple Pay credit cards once again.

To reset all of the settings on your iPhone, open the Settings app and tap General -> Reset -> Reset All Settings. You’ll be asked to enter your iPhone passcode, Restrictions passcode, and confirm your decision by tapping Reset All Settings. After the reset is complete, your iPhone will restart!

how to reset all the settings on your iphone

Order In The Messages App!

Your iMessages are back in order and your conversations make sense again. I encourage you to share this article on social media to help out your family and friends if their iMessages are out of order. Leave a comment down below and let me know which fix worked for you!

Thanks for reading,
David L.

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T-Mobile App Not Working On iPhone? Here’s The Real Fix! https://www.payetteforward.com/t-mobile-app-not-working-on-iphone-heres-real-fix/ https://www.payetteforward.com/t-mobile-app-not-working-on-iphone-heres-real-fix/#respond Wed, 24 Jan 2018 15:00:36 +0000 https://www.payetteforward.com/?p=15313 The T-Mobile app won’t work on your iPhone and you don’t know what to do. You’ve opened app, tried logging in, but something’s not working right. In this article, I’ll explain what to do when your T-Mobile app is not working on your iPhone! Close The T-Mobile App Closing and reopening the T-Mobile app can potentially [...]

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The T-Mobile app won’t work on your iPhone and you don’t know what to do. You’ve opened app, tried logging in, but something’s not working right. In this article, I’ll explain what to do when your T-Mobile app is not working on your iPhone!

Close The T-Mobile App

Closing and reopening the T-Mobile app can potentially fix a minor software glitch that would prevent the app from working properly. To close the T-Mobile app, you’ll first have to open up the app switcher.

To open the app switcher on an iPhone X, swipe up from the bottom of the screen to the center of the screen. Hold your finger in the center of the display for a moment until a preview of all the apps you have open appears. If you have an iPhone 8 or earlier, double-press the Home button to open up the app switcher.

To close an app on your iPhone X, press and hold on an app preview until a red minus button appears in the upper left-hand corner of the preview. Then, use a finger to swipe the T-Mobile app up and off of the screen.

On an iPhone 8 or earlier, simply swipe the T-Mobile app up and off the screen to close out of it.

close apps iphone 8 vs iphone x

Turn Your iPhone Off And Back On

If closing and reopening the app didn’t fix the problem, try restarting your iPhone. It’s possible that a different app or your iPhone’s software has crashed, which could be fixed by a restart.

If you have an iPhone X, press and hold the side button and either volume button until the power icon and slide to power off appear on the display. On the iPhone 8 and earlier, press and hold the power button (also known as the Sleep / Wake button) instead of the side button and a volume button.

Swipe the red and white power icon from left to right to shut down your iPhone. Wait about 15 seconds, then press and hold the side button (iPhone X) or the power button (iPhone 8 and earlier) to turn your iPhone on again.

Update The T-Mobile App

If the T-Mobile app is out of date, it could be the reason why it’s not working on your iPhone. Go to the App Store and tab the Updates tab at the bottom of the screen.

If the T-Mobile app appears on the list of your pending apps, tap the UPDATE button to its right. Once you do, a small progress circle will appear to let you know how much longer it’ll take the app to finish updating.

Uninstall & Reinstall The T-Mobile App

If the T-Mobile app is not working after you’ve restarted your iPhone, there may be a deeper software problem with the app. The fastest way to troubleshoot a more significant software problem with the app is to delete and reinstall it.

To delete the T-Mobile app, press and hold the app icon until all of your apps begin to jiggle. Then, tap the small X that appears in the upper left-hand corner of the T-Mobile app icon. When the confirmation alert appears, tap Delete.

delete tmobile app

To begin reinstalling the app, open the App Store and search for the T-Mobile app. Once you’ve found it, tap the download button to the right of the app — it’ll look like an arrow pointing down out of a cloud. A status circle will appear to let you know how much longer it’ll be before the app reinstalls.

reinstall t mobile app

Contact T-Mobile Customer Support

If you’ve made it this far and the T-Mobile app still isn’t working, it’s time to contact customer support. You can either call 1-877-453-1304 or visit their customer support web page.

The T-Mobile App: Working Again!

You’ve fixed the T-Mobile app and you can start accessing your account from your iPhone once again. Next time the T-Mobile app is not working on your iPhone, you’ll know exactly what to do. If you have any other questions about T-Mobile or your wireless plan, leave å comment down below!

Thanks for reading,
David L.

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My iPhone Won’t Turn On! Here’s The Real Fix. https://www.payetteforward.com/iphone-wont-turn-on-how-to-fix/ https://www.payetteforward.com/iphone-wont-turn-on-how-to-fix/#comments Mon, 22 Jan 2018 20:45:26 +0000 https://www.payetteforward.com/?p=2880 Your iPhone will not turn on and you’re looking for help. It’s a problem that can be easy or difficult to fix, depending on the cause. In this article, I’ll help you determine the reason why your iPhone won’t turn on and show you how to fix your iPhone when it isn’t turning on. Be Careful Of [...]

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Your iPhone will not turn on and you’re looking for help. It’s a problem that can be easy or difficult to fix, depending on the cause. In this article, I’ll help you determine the reason why your iPhone won’t turn on and show you how to fix your iPhone when it isn’t turning on.

Be Careful Of Misinformation About Why iPhones Won’t Turn On

I wrote this article because I’ve seen a lot of other articles that claim to have a solution to the “iPhone won’t turn on” problem, but based on my experience as an Apple tech, the other articles have only one piece of the puzzle — or the information is just plain wrong.

Why Won’t My iPhone Turn On?

Your iPhone won’t turn on because either the software crashed and needs to be reset or restored, or a hardware problem is preventing your iPhone from turning on.

How To Fix An iPhone That Won’t Turn On

  1. Determine Whether Your iPhone Won’t Turn On Due To A Hardware Or Software Problem

    We need to determine is whether a software or hardware problem is preventing your iPhone from turning on. Your iPhone’s software is the easiest to troubleshoot, so that’s where we’ll start. If that doesn’t solve the problem, I’ll discuss the hardware issues that can cause the problem.

  2. Software Crash

    I saw this problem a lot at Apple. Someone would walk in and hand me an iPhone that wouldn’t turn on. I’d do a hard reset and their iPhone would immediately spring back to life. Astonished, they’d ask, “What did you do?”

    Cross your fingers and try a hard reset. To hard reset your iPhone on an iPhone 6S or older, press and hold down the Sleep / Wake button (the power button) and the Home button at the same time, for at least 20 seconds or until the Apple logo appears on the screen.

    On iPhone 7 and newer, hold the power button and volume down button instead.

    To hard reset an iPhone 8, 8 Plus, or X, quickly press and release the volume up button, then press and release the volume down button, then press and hold the power button (iPhone 8 & 8 Plus) or the side button (iPhone X).

    Sidenote: Why Can A Hard Reset Fix An iPhone That Won’t Turn On?

    If a hard reset fixed your iPhone, your problem was never that your iPhone wouldn’t turn on, because it was on the whole time.

    A lot of people think their iPhone won’t turn on when their iPhone is on, but the software has crashed so it’s displaying a black screen and not responding. It’s an easy mistake to make, because an iPhone in that condition is almost indistinguishable from an iPhone that’s turned off.

    Fixing A Software Crash

    If you’ve determined that your iPhone’s software is the reason your iPhone won’t turn on, I recommend you backup and restore your iPhone. When a software problem is that bad, it’s time to fix the software. You can learn about how to do the deepest type of iPhone restore in my article about how to DFU restore an iPhone.

  3. Check Your Lightning Cable And Your Charger (Don’t Skip This Step)

    iphone wont turn on check cableIf your iPhone won’t turn on, try charging your iPhone with another cable and another charger, or alternatively, try charging someone else’s iPhone with your cable and your charger. If their iPhone charges and yours doesn’t, don’t skip to the next step just yet.

    A common, less-documented issue is some iPhones will charge when connected to a laptop computer, but not with the wall charger. Even if your friend’s iPhone charges with the same cable and wall charger, it’s possible that your iPhone will not. Without going into a detailed discussion about why this happens, try charging your iPhone using a USB port on your computer if you usually use a wall outlet, and try a wall charger if you usually charge your iPhone with your laptop.

    To learn more about how to fix iPhone charging problems that can be related to this issue, I recommend you check out my article called My iPhone Won’t Charge.

  4. Make Sure It’s Not Just The Display

    iphone with itunes openIf your iPhone still won’t turn on, plug your iPhone into your computer and open iTunes. Does iTunes recognize your iPhone? If it does, back up your iPhone right away. If there’s a serious hardware problem, this might be your last chance to back up your data.

    If your iPhone shows up in iTunes and you can successfully back it up, or if it’s making any noises at all, you may need to have your iPhone’s display repaired. My article about what to do if your iPhone screen turns black can help. Scroll to the Repair Options section at the bottom of this article to learn what to do next (and possibly save some money).

    If your iPhone doesn’t show up in iTunes, try doing a hard reset while your iPhone is connected to your computer. Do you see any error messages? If iTunes says you need to restore your iPhone, do it.

    If you’ve tried the previous steps and your iPhone still won’t turn on, there’s probably no way to recover the data that’s on your iPhone now unless you have an iTunes or iCloud backup. The only other option for recovering data is to use one of the very expensive iPhone data recovery companies you can find with a Google search.

  5. Check For Physical Or Liquid Damage

    For those of us who’ve dropped our iPhones and got away with it, iPhones are tough. For people whose iPhones stopped working after they watched their daughter’s softball game in the rain, iPhones are fragile. Drops and spills can cause damage that stops iPhones from turning on.

    Water damage is insidious and unpredictable. A spill from a week ago can cause a problem to occur today for the very first time. A drop of water got in the charging port and your iPhone won’t charge, but your friend spilled a glass of water on his iPhone and it works just fine — we hear stories like this all the time.

    Do a visual inspection of the outside of your iPhone — is there any damage? If it’s minor, Apple may ignore it and replace your iPhone under warranty.

    check closely for damageNext, check for liquid damage. Your iPhone’s warranty doesn’t cover liquid damage unless your have AppleCare+, and even then, there’s still a deductible. To learn how to check if your iPhone has water damage, check out Apple’s unambiguously-titled support article, Liquid damage to iPhone or iPod isn‘t covered by warranty.

  6. Repair Options For When An iPhone Won’t Turn On

    If you’re under warranty and there’s no physical or liquid damage, Apple will probably cover the repair for no charge. If you’re not, Apple can be expensive—but there are good alternatives.

    If you want to repair your iPhone today, Puls will meet you at a location of your choice and fix your iPhone in minutes.

Your iPhone Is Turning On Again: Time To Wrap It Up

By this point, you’ve determined why your iPhone won’t turn on and the next steps to take if your iPhone needs to be repaired. If it helped you, please share it with your friends, especially because so many other articles out there are filled with inaccurate information on this subject. I’m interested to hear about your experience with troubleshooting and how you fixed your iPhone in the comments section below.

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My iPhone Won’t Charge! Here’s The Real Fix. https://www.payetteforward.com/my-iphone-wont-charge-heres-the-real-reason-why/ https://www.payetteforward.com/my-iphone-wont-charge-heres-the-real-reason-why/#comments Mon, 22 Jan 2018 20:00:08 +0000 https://www.payetteforward.com/?p=1925 From a former Apple employee: Learn the real reasons why your iPhone won't charge and how to diagnose and fix iPhone charger issues - for good!

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You plug your iPhone into the wall or your computer, and it won’t charge. In this article, I’ll start by clearing up some very important misinformation about what causes iPhone not to charge and show you how to diagnose and fix the reason why your iPhone won’t charge.

When an iPhone isn’t charging, there’s a problem with one of the four things involved with charging your iPhone:

  1. The wall adapter or power source
  2. The Lightning cable (the USB cable that charges your iPhone)
  3. The charging port on the bottom of your iPhone
  4. Your iPhone’s software

What You Need To Know: If My iPhone Won’t Charge, Do I Need A New Battery? No!

I’ve seen plenty of misinformation on other websites about how handle an iPhone that won’t charge. One article recommends replacing your iPhone’s battery if it won’t charge, and as a former Apple technician, I can tell you that this is absolutely incorrect advice. Here’s why:

Most of the time, it’s your iPhone’s software — not hardware — that’s preventing your iPhone from charging! I’ll show you how to find out in step 1.

When you plug your iPhone into a power source, you’re not hooking it up directly to the battery. Think about it — you’re connecting a cable to a port on the bottom of your iPhone, and even the charging port isn’t directly connected to the battery. When you plug in your iPhone, its software decides whether or not to charge the battery.

iPhone software decides when to charge your iPhone

If your iPhone won’t charge, replacing the battery inside of your iPhone will most likely have zero effect! If there is a hardware problem that is causing your iPhone battery to not charge, it is much more likely that the problem is with your charging port, not the iPhone battery itself.

First, We Need To Determine Whether Your iPhone Won’t Charge Because Of A Simple Software Problem

A all-too-common Genius Bar appointment went like this: A customer would bring in their iPhone and explain that they have been trying to charge their iPhone all night but that their phone was still dead. They plugged their iPhone into the wall, into their car, switched out cables, but their iPhone’s screen was still black. “See?”, they’d say. “My iPhone won’t charge!” Let’s get to the fixes:

iPhone Won’t Charge? Here’s The Fix!

1. Hard Reset Your iPhone

The customer would hand me their iPhone and I’d do the first thing every Apple tech does — a hard reset. To hard reset your iPhone, press and hold the power button and the volume down button together (iPhone 7 and newer) or the power button and the Home button together (iPhone 6S and older) for what may seem like a long time — sometimes up to 20 seconds. Keep holding until the Apple logo appears on your iPhone’s screen, and then let go.

If you have an iPhone 8 or iPhone X, the process is slightly different. To hard reset your iPhone 8 or X,

  1. Quickly press and release the volume up button.
  2. Quickly press and release the volume down button.
  3. Press and hold the power button (called the “side button” on iPhone X) until the Apple logo appears on the display, and then let go.

Hard Reset iPhone

If that doesn’t work, don’t worry! We’ll talk about the hardware fixes in the next step, but first, let’s learn what really happened to our customer in the Apple Store.

So What Really Happened At The Genius Bar?

Even though it looked like the customer’s iPhone wouldn’t charge, what actually happened is that their iPhone’s software had crashed in the background when the screen was off. In other words, their iPhone wouldn’t charge because the phone was still on!

Remember, it’s your iPhone’s software that recognizes that it’s connected to power and the software that begins the charging process. If you’ve determined that it’s not a software problem on your iPhone, it’s time to dive into the hardware fixes. Here we go:

2. Check Your Lightning Cable For Damage

Take a very close look at both ends of the USB cable you use to charge your iPhone. Apple’s lightning cables are prone to fraying, especially at the end that connects to your iPhone. If you see visible signs of wear, it might be time for a new cable.Lightning cable damage

How can I tell whether my lightning cable is the reason why my iPhone won’t charge?

If there is no visible damage to the outside of the cable, try plugging your iPhone into a USB port on your computer to charge instead of using the wall adapter that came with your iPhone. If you already charge your iPhone using your computer, try using the wall adapter. If it works in one place and not the other, your cable isn’t the issue.

This might seem obvious, but sometimes the best way to determine whether you have a “bad cable” is to try charging your iPhone using a friend’s cable. If your iPhone suddenly springs back to life after you plug it in, you’ve identified the reason why your iPhone won’t charge — a faulty cable.

Don’t forget about your iPhone’s warranty!

If your iPhone is still under warranty, the USB cable (and everything else in the iPhone box) is covered under your iPhone’s warranty too! Apple will replace your lightning cable for free as long as it hasn’t been destroyed.

You can set up a return online at getsupport.apple.com or call your local Apple Store to make an appointment with the Genius Bar. If you decide to go to the Apple Store, it’s always a good idea to have an appointment at the Genius Bar before you go in so you don’t have to wait in line.

The problem with non-Apple cables

One of the most common reasons why an iPhone won’t charge comes from low-quality 3rd-party iPhone charger cables that people buy in gas stations. Yes, Apple cables are expensive, but in my experience, those $5 knockoffs never hold up like the real thing. There are good ones out there — you just have to know which ones to choose.

High quality, less-expensive cables do exist!

If you’re looking for a high-quality replacement iPhone charging cable that’s more durable than Apple’s, my favorite is our hand-picked 6-foot lightning cable that we sell in the Payette Forward Shop. It’s not a cheap gas station cable that’s going to break in a week. I love it because it’s long enough for me to be able to use my iPhone in bed.

3. Try A Different iPhone Charger

Do you charge your iPhone by plugging it into the wall, using a car charger, in a speaker dock, in your laptop, or some other way? There are a lot of different ways to charge an iPhone.

Remember that it’s your iPhone software that says ‘Yes’ or ‘No’ to charging when your iPhone connects to an accessory. If the software detects power fluctuations, it will prevent your iPhone from charging as a protective measure.Try plugging iPhone into a different outlet

How can I tell whether my charger is the reason why my iPhone won’t charge?

Just like we did when we inspected your USB cable, the simplest way to find out whether your charger is bad is to try another one — but make sure you try more than one because chargers can be very finicky.

If your iPhone won’t charge with the wall adapter, try plugging it into a USB port on your computer. If it won’t charge in the computer, try plugging it into the wall — or try a different USB port on the computer. If your iPhone charges with one adapter and not the other, then your charger is the problem.

There are high-quality fast chargers out there, but you have to be careful

If you need a new charger, check out our hand-picked dual USB iPhone wall charger in the Payette Forward Shop. It’s 2.1 amps, which means that unlike most third-party chargers that can damage your iPhone, this one is capped at the maximum Apple-approved amperage to safely charge your iPhone as fast as possible.

Hint: If you’re trying to charge using an Apple keyboard or USB hub, try plugging your iPhone directly into one of your computer’s USB ports to charge your iPhone. USB hubs (and keyboards) have a limited supply of power that is shared across all of the devices that are plugged into them, and I have personally seen issues where iPhones won’t charge because there isn’t enough power to go around.

4. Brush The Gunk Out Of Your iPhone’s Charging Port

Use a flashlight and take a close look at the charging port in the bottom of your iPhone. If you see any debris or gunk in there, it might be preventing the lightning cable from making a solid connection to your iPhone. There are lots of connectors down there (the lightning cable has 9), and if the wrong one is blocked off, your iPhone won’t charge at all.

If you find lint, gunk, or other debris in the charging port of your iPhone, it’s time to brush it out. You need something that won’t conduct an electric charge or damage the electronics in the bottom of your iPhone. Here’s the trick:Use toothbrush to brush out iPhone lightning port

Grab a toothbrush (one you’ve never used before) and gently brush out your iPhone’s charging port. When I was at Apple, we used fancy anti-static brushes to do this (which you can get on Amazon for next to nothing), but toothbrushes work just as well.

Dealing with liquid damage

One of the most common reasons why an iPhone won’t charge is liquid damage. Liquid damage can short out the connections in the charging port of your iPhone cause all sorts of problems with your iPhone. Even if you’ve dried out the port and brushed out the gunk, sometimes the damage has already been done.

5. Put Your iPhone Into DFU Mode And Restore

Even if your iPhone won’t charge, a DFU restore may still work! You’ve eliminated the possibility of a simple software problem and taken a look at your USB cable, charger, and the iPhone itself, so it’s time for a last-ditch effort — the DFU restore. A DFU restore is a special kind of restore (when you restore your iPhone, you erase everything on it and restore it to factory settings) that can solve severe software issues — if they exist.DFU restore your iPhone

Check out my article about how to DFU restore an iPhone to learn how to put your iPhone into DFU mode, and cross your fingers before you try. If you do need to get your iPhone repaired, I will say that as an Apple tech, even if an iPhone appeared to be damaged, this is the first thing I’d try because sometimes it works. If it doesn’t work, come back here to learn about some great repair options you may not be aware of.

6. Repair Your iPhone

If you go to an Apple Store to repair your iPhone and there has been liquid damage to your charging port, the only option they can offer is to replace your entire iPhone. If you don’t have AppleCare+, this can get expensive, fast. If you had pictures, videos, or other personal information on your iPhone and your iPhone won’t charge, Apple will say they’re gone forever. Fortunately, there are other options:

If you need to fix your iPhone today, Puls is a great, affordable, in-person repair service that will meet you at home or a location of your choice in as little as 30 minutes. Get $10 off with our exclusive coupon code: PF10ND18.

Puls offers a lifetime warranty on parts and labor, and you only pay after the repair is completed. Plus, they offer the option to repair your iPhone’s charging port and other smaller components that Apple won’t touch, so there’s a chance you’ll be able to recover your data and save money too!

Your iPhone Is Charging Again

I hope your iPhone has suddenly sprung back to life and you’re on your way back to a full charge. It can be very frustrating when an iPhone won’t charge, especially if it happens without any warning. I’d love to hear from you about your experiences with fixing your iPhone and I’ll be around to help along the way.

All the best,
David P.

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My Verizon App Not Working On iPhone? Here’s The Real Fix! https://www.payetteforward.com/my-verizon-app-not-working-on-iphone-fix/ https://www.payetteforward.com/my-verizon-app-not-working-on-iphone-fix/#respond Mon, 22 Jan 2018 15:00:08 +0000 https://www.payetteforward.com/?p=15280 You’re trying to access your Verizon account from your iPhone, but something’s wrong with the app. No matter what you try, you can’t get into your account. In this article, I’ll explain why the My Verizon app is not working on your iPhone and show you how to fix the problem! Close And Reopen The My [...]

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You’re trying to access your Verizon account from your iPhone, but something’s wrong with the app. No matter what you try, you can’t get into your account. In this article, I’ll explain why the My Verizon app is not working on your iPhone and show you how to fix the problem!

Close And Reopen The My Verizon App

When any app isn’t working on your iPhone, the first thing to do is close and reopen the app. The app may have crashed, causing it to stop working.

To close out of the My Verizon app, we’ll first have to open up the app switcher. If you have an iPhone 8 or earlier, double-click the Home button. On the iPhone X, swipe up from the bottom to the center of the display — you’ll have to pause for a second when your finger reaches the center of the screen.

To close out of the My Verizon app on an iPhone 8 or earlier, swipe it up and off of the screen. On the iPhone X, press and hold the app preview until a red minus button appears in the upper left-hand corner of the preview. Then, swipe the app preview off the top of the screen.

close apps iphone 8 vs iphone x

Restart Your iPhone

Next, try restarting your iPhone. It’s possible that a minor software glitch is preventing the My Verizon app from working properly.

If you have an iPhone 8 or earlier, press and hold the power button until you see slide to power off appear on the display. Then, swipe the red power icon that appears from left to right to shut down your iPhone.

If you have an iPhone X, press and hold either volume button and the side button until slide to power off appears. Then, turn off your iPhone by swiping the power icon left to right.

slide to power off power icon on iphone

To turn your iPhone back on, press and hold the power button (iPhone 8 and earlier) or the side button (iPhone X). You can let go of the power button or side button as soon as the Apple logo appears on the center of the display.

Check For An App Update

It’s possible the My Verizon app is not working on your iPhone because the app is out of date. App creators and developers often release updates to improve old features, implement new features, or fix software glitches that many users are experiencing.

To check for an update, open the App Store and tap the Update tab at the bottom of the screen. On this page, you’ll see a list of your apps that have pending updates. If you see the My Verizon app on the list, tap the UPDATE button to the right of the app.

A small status circle will appear to let you know how far a long the update is. When the update is complete, the My Verizon app will no longer appear under Pending updates.

Delete And Reinstall The My Verizon App

If an app update isn’t available, the My Verizon app may not be working because of a more complex software issue. These problems can be difficult to track down, so we’ll give the app a completely fresh start by deleting and reinstalling it.

To delete the My Verizon app, press and hold the app icon until your apps begin to wiggle. A red minus button will appear in the upper left-hand corner of the app icon — tap that button to uninstall the app. Finally, tap Delete when the confirmation alert appears.

uninstall my verizon app

After you’ve deleted the app, open up the App Store and find the My Verizon app. You can find it quickly by tapping the search tab and searching for “My Verizon”.

Once you’ve found the My Verizon app, tap the download button to the right of the app. Since you’ve downloaded it before, the button will probably look like a cloud with an arrow pointing straight down. Once the app has finished installing, it’ll appear on your iPhone’s Home screen.

reinstall my verizon app

Contact Verizon Customer Support

If the My Verizon app still isn’t working after you’ve deleted and reinstalled it, there may be an issue with your account that can only be resolved by a customer support representative.

To contact Verizon customer support, call 1-800-922-0204 or visit the support page on their website.

My Verizon App: Working Again!

The My Verizon is working again and you can continue to access your account directly from your iPhone. Next time the My Verizon app is not working on your iPhone, come back to this article so you can fix the problem quickly! If you have any other questions, leave them in the comments section below.

Thanks for reading,
David L.

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My iPhone 6 Screen Is Shattered! Here’s What To Do. https://www.payetteforward.com/my-iphone-6-screen-is-shattered-heres-what-to-do/ https://www.payetteforward.com/my-iphone-6-screen-is-shattered-heres-what-to-do/#respond Fri, 19 Jan 2018 15:00:53 +0000 https://www.payetteforward.com/?p=15276 You dropped your iPhone 6 and now its screen is cracked. It can be difficult to know what to do or which repair option to choose when your iPhone’s screen is broken. In this article, I’ll explain what to do when your iPhone 6 is shattered so you can get it fixed as soon as possible! [...]

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You dropped your iPhone 6 and now its screen is cracked. It can be difficult to know what to do or which repair option to choose when your iPhone’s screen is broken. In this article, I’ll explain what to do when your iPhone 6 is shattered so you can get it fixed as soon as possible!

Clean Up Any Broken Glass

When an iPhone 6 screen is shattered, a lot of glass shards usually get left behind. These can be especially sharp, so try to clean up as many as you can — you don’t want to have to make a stop at the emergency room before going to get your iPhone fixed.

If there are lots of pieces of glass sticking out from the screen, place a piece of clear packing tape directly on top of the display. The packing tape won’t interfere with a future screen replacement and you won’t accidentally prick your fingers on broken glass.

Assess The Damage: How Bad Is It?

Once you’ve taken care of the broken glass, it’s time to assess the damage. Is it just a small crack, or is your iPhone 6 screen shattered beyond repair?

If it’s just a small crack, you can usually put up with it. There has been a very small crack near the bottom of my iPhone for nearly a year now — I hardly ever notice it!

However, if your iPhone 6 screen is completely shattered, you’ll probably want to get it repaired or replaced as soon as possible. A broken screen is usually a high-priority repair because without a functioning display, you really can’t use your iPhone.

my iphone 6 screen is shattered

Back Up Your iPhone (If You Can)

If your iPhone 6 screen is completely shattered, and you think there’s a chance you may get your iPhone replaced, you’ll want to have a backup so you don’t lose your contacts, photos, and other information. Even if you’re just getting the screen replaced, it’s better to be safe than sorry.

If the screen is still in decent working condition, you can try backing up your iPhone to iCloud. Open the Settings app and tap Accounts & Passwords -> iCloud -> iCloud Backup -> Back Up Now.

back up shattered iphone to icloud

To back up your iPhone to iTunes, connect your iPhone to your computer using a Lightning cable and open up iTunes. Then, click the iPhone button in the upper left-hand corner of iTunes.

click the iphone button in itunes

Finally, scroll down and click Back Up Now. iTunes will say Backing Up iPhone at the top of the screen to let you know that the backup is underway. Once the message is gone, you’ll know the backup is complete.

back up now itunes

Now that your iPhone has been backed up, keep reading for our top repair recommendations!

iPhone 6 Screen Repair Options

If your iPhone 6 screen is shattered and you want to have it fixed right away, we highly recommend Puls, a repair company that sends a certified technician to you, whether you’re at home, work, or a local coffee shop.

A lot of the time, Puls repairs are actually cheaper than the prices you’ll be quoted at the Apple Store, especially if your iPhone isn’t covered by AppleCare. Every Puls repair is also covered by a lifetime warranty, so if you have to have the screen replaced again, they’ll do it for free!

Puls Book Service

Getting A Repair At The Apple Store

If your iPhone 6 is still protected by AppleCare, you may be able to get the screen replaced for a small fee. A screen replacement typically costs $29 if you get it fixed at the Apple Store.

However, if anything else is wrong with your iPhone (which isn’t uncommon if you dropped your iPhone on the sidewalk or in water), that $29 repair could end up being hundreds of dollars.

If your iPhone 6 isn’t covered by AppleCare, you may end up paying more $200 to get it completely repaired. So, before you set up an appointment at your local Apple Store, check to make sure your iPhone 6 is covered by AppleCare.

If you’ve decided you want to bring your iPhone 6 into an Apple Store, we recommend scheduling an appointment first so you don’t have to spend your afternoon standing around and waiting for help.

Can’t I Just Fix The Screen Myself?

We don’t recommend trying to replace your iPhone’s screen on your own unless you have lots of experience repairing iPhones. Screen replacement is a delicate process and there are lots of tiny parts inside your iPhone. If one thing gets put out of place, you may end up with a completely broken iPhone.

Check out our article to learn more about the pros and cons of trying to fix an iPhone screen on your own.

Screen Repair Made Simple

Although your iPhone 6 screen is shattered, your hopes of getting it repaired in a timely manner certainly aren’t. Feel free to leave a comment down below if you have any other questions about your iPhone 6 or the repair options recommended in this article.

Thanks for reading,
David L.

The post My iPhone 6 Screen Is Shattered! Here’s What To Do. appeared first on Payette Forward.

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