Payette Forward https://www.payetteforward.com Expert Help with iPhone, iPad, and Mac Mon, 21 May 2018 14:30:42 +0000 en-US hourly 1 https://wordpress.org/?v=4.9.6 My iPad Won’t Rotate! Here’s The Real Fix. https://www.payetteforward.com/ipad-wont-rotate-heres-real-fix/ https://www.payetteforward.com/ipad-wont-rotate-heres-real-fix/#respond Mon, 21 May 2018 14:30:42 +0000 https://www.payetteforward.com/?p=3857 You’re turning your iPad left, right, and upside-down, but the screen won’t rotate. Fortunately, there’s usually nothing wrong your iPad. In this article, I’ll explain what to do when your iPad won’t rotate so you know what to do if it happens again. Why Won’t My iPad Rotate? Your iPad won’t rotate because Device Orientation Lock is turned on. Device [...]

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You’re turning your iPad left, right, and upside-down, but the screen won’t rotate. Fortunately, there’s usually nothing wrong your iPad. In this article, I’ll explain what to do when your iPad won’t rotate so you know what to do if it happens again.

Why Won’t My iPad Rotate?

Your iPad won’t rotate because Device Orientation Lock is turned on. Device Orientation Lock allows you to lock your iPad’s screen in portrait or landscape mode, depending on how your iPad is rotated when you turn it on.

Device Orientation Lock for iPad is slightly different than Portrait Orientation Lock for iPhone. On your iPhone, Portrait Orientation Lock always locks your display in portrait mode.

ipad rotation lock is on

How Do I Turn Off Device Orientation Lock?

To turn off Device Orientation Lock, swipe up from the very bottom of the screen to open Control Center. Tap the button with the lock icon inside the circular arrow to turn Device Orientation off or on.

ipad rotation lock off

If You Have An Older iPad

Every iPad released before the iPad Air 2, iPad Mini 4, and iPad Pro has a switch on the right side, just above the volume buttons. This side switch can be set to mute sound or toggle device orientation lock. In other words, depending on how your iPad is set up, you can turn Device Orientation Lock on or off by flipping the switch on the side.

This can be especially confusing for iPad users because it’s easy to accidentally flip the side switch and lock your display into one position. To check whether your iPad’s side switch is set to mute sound or toggle Device Orientation Lock, go to Settings -> General, scroll down to the section titled USE SIDE SWITCH TO: and look for the check next to Lock Rotation or Mute.

Another way to check to whether the side switch is set to Lock Rotation is to flip the switch on the side of your iPad and watch what appears on the screen. If Lock Rotation is checked in Settings -> General, you’ll see a lock in a circular arrow appear on the display. If Mute is checked, a speaker icon will appear on the display.

If you have an iPad Air 2, iPad Mini 4, iPad Pro, or newer, you can toggle Device Orientation Lock using Control Center, just like Portrait Orientation Lock on iPhone.

Device Orientation Lock Is Off!

If you’re sure that Device Orientation Lock is off, you’re iPad probably isn’t rotating because an app you were using has crashed. When apps crash, sometimes the screen will freeze, making it impossible for you to rotate your iPad.

Double-click the Home button to open the app switcher. Then, close out of the trouble-causing app by swiping it up and off of the top of the screen. If the app continues to crash your iPad over and over again, you’ll probably have to find a replacement!

close out of apps on ipad

To Everything Turn, Turn, Turn

The next time you see a friend steering their iPad left and right because their iPad won’t rotate, give them a hand — you know what to do. Leave a comment down below if you have any other questions!

Thanks for reading,
David P.

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How To Turn Off Auto-Brightness On iPhone: The Quick Fix! https://www.payetteforward.com/how-to-turn-off-auto-brightness-on-iphone-quick-fix/ https://www.payetteforward.com/how-to-turn-off-auto-brightness-on-iphone-quick-fix/#respond Fri, 18 May 2018 15:00:57 +0000 https://www.payetteforward.com/?p=16213 Your iPhone’s display keeps adjusting the brightness on its own and you’re beginning to get annoyed. This is known as Auto-Brightness, and it can easily be disabled on iPhones running iOS 11. In this article, I’ll show you how to turn off Auto-Brightness on your iPhone! How To Turn Off Auto-Brightness On iPhone To turn off [...]

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Your iPhone’s display keeps adjusting the brightness on its own and you’re beginning to get annoyed. This is known as Auto-Brightness, and it can easily be disabled on iPhones running iOS 11. In this article, I’ll show you how to turn off Auto-Brightness on your iPhone!

How To Turn Off Auto-Brightness On iPhone

To turn off Auto-Brightness on your iPhone, go to Settings -> General -> Accessibility and tap Display Accommodations. Then, turn off the switch to the right of Auto-Brightness. You’ll know Auto-Brightness is off when the switch is white and positioned to the left.

turn off auto-brightness on iphone

If you’re more a visual learner, check out our Auto-Brightness video on YouTube. While you’re there, don’t forget to subscribe to our channel. We regularly upload videos about iPhone tips and how to solve common problems!

Should I Turn Off Auto-Brightness?

We generally don’t recommend turning off Auto-Brightness for two main reasons:

  1. You’ll have to manually adjust the brightness of your iPhone’s display any time it’s too bright or too dark.
  2. Your iPhone’s battery may drain more quickly if the display is set to a high brightness level for extended periods of time.

If you find that your iPhone’s battery is dying faster after you turn off Auto-Brightness, check out our article for plenty of iPhone battery-saving tips!

How To Turn Auto-Brightness Back On

If you ever want to turn Auto-Brightness back on, the process is exactly the same:

  1. Open Settings.
  2. Tap General.
  3. Tap Accessibility.
  4. Tap Display Accommodations.
  5. Turn on the switch next to Auto-Brightness. You’ll know it’s on when the switch is green.

turn on iphone auto brightness

Look On The Bright Side

You’ve successfully turned off iPhone Auto-Brightness and now your screen won’t adjust on its own! Make sure you share this article on social media with your family and friends to teach them how to turn off Auto-Brightness on their iPhones as well. If you have any further questions, leave them below in the comments section!

Thanks for reading,
David L.

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iTunes Not Recognizing iPhone? Here’s Why & The Real Fix! https://www.payetteforward.com/itunes-not-recognizing-iphone-heres-why-real-fix/ https://www.payetteforward.com/itunes-not-recognizing-iphone-heres-why-real-fix/#respond Thu, 17 May 2018 13:15:03 +0000 https://www.payetteforward.com/?p=16197 You plugged your iPhone into your computer, but nothing’s happening! For whatever reason, iTunes won’t recognize your iPhone. In this article, I’ll explain why iTunes is not recognizing your iPhone and show you how to fix the problem for good! Why Isn’t iTunes Recognizing My iPhone? iTunes is not recognizing your iPhone because of an issue with [...]

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You plugged your iPhone into your computer, but nothing’s happening! For whatever reason, iTunes won’t recognize your iPhone. In this article, I’ll explain why iTunes is not recognizing your iPhone and show you how to fix the problem for good!

Why Isn’t iTunes Recognizing My iPhone?

iTunes is not recognizing your iPhone because of an issue with your Lightning cable, your iPhone’s Lightning port, your computer’s USB port, or the software of your iPhone or computer. The steps below will show you how to fix the problem when iTunes won’t recognize your iPhone!

Check Your Lightning Cable

It’s possible iTunes is not recognizing your iPhone because there’s an issue with your Lightning cable. If your Lightning cable is damaged, it may not be able to actually connect your iPhone to your computer.

Quickly inspect your Lightning cable and check for any damage or fraying. If you think there’s an issue with your Lightning cable, try using a friend’s. If your computer has multiple USB ports, try using a different one.

damaged lightning cable

Is Your Cable MFi-Certified?

MFi-certification is essentially Apple’s “seal of approval” for iPhone cables. MFi-certified Lightning cables are ones that are safe to use with your iPhone.

Generally speaking, cheap cables you’ll find at your local dollar store or gas station aren’t MFi-certified and can cause serious damage to your iPhone. They can overheat and damage the internal components of your iPhone.

If you’re looking for a great MFi-certified iPhone cable, check out the ones in the Payette Forward Shop!

Inspect Your iPhone’s Lightning Port

Next, check inside your iPhone’s Lightning port — if it’s clogged with debris, it may not be able to connect to the dock connectors on your Lightning cable.

Grab a flashlight and closely examine the inside of the Lightning port. If you see any lint, gunk, or other debris inside the Lightning port, clean it out with an anti-static brush (which you can purchase in the PF Shop!) or a brand new, unused toothbrush.

Use toothbrush to brush out iPhone lightning port

Update To The Latest Version Of iTunes

If you’re computer is running an old version of iTunes, it may not recognize your iPhone. Let’s check to see if an iTunes update is available!

If you have a Mac, open the App Store and click the Updates tab at the top of the screen. If an iTunes update is available, click Update to its right. If your iTunes is up-to-date, you won’t see the Update button.

check for itunes update

If you have a Windows computer, open iTunes and click the Help tab at the top of the screen. Then, click Check for Updates. If an update is available, following the on-screen prompts to update iTunes!

Restart Your iPhone

It’s possible a minor software glitch is preventing your iPhone from being recognized by iTunes. We can try to fix this potential problem by restarting your iPhone. The way you turn off your iPhone depends on which one you have:

  • iPhone X: Press and hold both the side button and either of the volume buttons until the power slider appears. Swipe the power icon left to right to shut down your iPhone. After a few seconds, press and hold only the side button until the Apple logo flashes onto the center of the screen.
  • All Other iPhones: Press and hold the power button until slide to power off appears. Swipe the white and red power icon from left to right to turn off your iPhone. Wait a few seconds, then press and hold the power button until you see the Apple logo on the screen.

While you’re at it, try rebooting your computer as well. It’s also susceptible to software crashes, which could prevent iTunes from recognizing your iPhone.

Make Sure You Tap “Trust This Computer”

From time to time, you’ll see a pop-up that asks if you want your iPhone to “Trust” your computer. This pop-up always appears the first time you connect your iPhone to a new computer. By trusting your computer, you’re giving your iPhone the ability to connect to iTunes.

There’s a chance iTunes won’t recognize your iPhone because it doesn’t trust your computer. If you see the “Trust This Computer?” pop-up, always tap Trust if it is your personal computer!

trust this computer iphone

I Accidentally Tapped “Don’t Trust”!

If you accidentally tapped “Don’t Trust” when the update appeared, go to Settings -> General -> Reset -> Reset Location & Privacy.

reset location and privacy on iphone

The next, time you connect your iPhone to your computer, you’ll see the “Trust This Computer?” pop-up once again. This time, make sure to tap Trust!

Update Your Computer’s Software

Computers running old versions of software can occasionally run into minor glitches and bugs. Updating to the latest version of your computer’s software is a quick way to try and fix the problem.

If you have a Mac, click the Apple logo in the upper left-hand corner of the screen. Then, click About This Mac -> Software Update. If an update is available, click Update. If not update is available, move onto the next step!

click software update on mac

If you don’t have a Mac, check out our article that focuses more specifically on PC fixes. Steps like reinstalling the Apple Mobile Device USB Driver can sometimes fix the problem when iTunes is not recognizing your iPhone.

Check Your Mac’s System Information Or System Report

If iTunes still won’t recognize your iPhone, there’s one last software troubleshooting step we can take. We’re going to check your iPhone’s System Information or System Report to see your iPhone shows up under the USB device tree.

First, hold down the Option key and click the Apple logo on the upper left-hand corner of the screen and click System Information or System Report. If your Mac says System Information, click System Report when the pop-up appears.

click system report on mac

Now that you’re in the System Report screen, click the USB option on the left side of the screen.

usb system report mac

If your iPhone doesn’t appear in this menu, there’s probably a hardware issue preventing iTunes from recognizing your iPhone. It could be an issue with your Lightning cable, a USB port, or the charging port on your iPhone. I’ll cover this in more detail in the next step!

If your iPhone does appear in this menu, there’s a third-party software preventing your iPhone from being recognized by iTunes. A lot of the time, the third-party software is some sort of security program. Check out Apple’s guide on resolving issues between third-party software programs and iTunes for additional help.

Repair Options

If iTunes still won’t recognize your iPhone, it’s time to think about repair options. By now, I hope I’ve helped you determine what’s causing the problem. If it’s your Lightning cable, you’ll have to get a new one or borrow one from a friend. You may be able to get a replacement cable from the Apple Store if your iPhone is covered by AppleCare+.

If it’s a USB port, you may have to get your computer repaired if none of the USB ports are working. It’s also possible that the USB end of your iPhone’s Lightning cable is the problem, so make sure you’ve tried connecting multiple devices to your computer via the USB port.

If your iPhone’s Lightning port is causing the problem, you may have to get it repaired. If your iPhone is covered by AppleCare+, schedule an appointment at the Genius Bar and head into your local Apple Store.

If your iPhone isn’t covered by AppleCare+, or if you need to have it fixed immediately, we recommend Puls. Puls is an on-demand repair company that will send a certified technician straight to you. They’ll fix your iPhone on-the-spot and the repair will be covered by a lifetime warranty!

I Recognize You Now!

iTunes is recognizing your iPhone once again and you can finally sync them. Next time iTunes is not recognizing your iPhone, you’ll know exactly how to fix the problem! Leave a comment below if you have any other questions about your iPhone.

Thanks for reading,
David L.

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iPad Battery Problems? Here’s What To Do When It Drains Fast! https://www.payetteforward.com/ipad-battery-problems-heres-what-to-do-when-it-drains-fast/ https://www.payetteforward.com/ipad-battery-problems-heres-what-to-do-when-it-drains-fast/#respond Mon, 14 May 2018 20:11:15 +0000 https://www.payetteforward.com/?p=16518 Your iPad battery drains fast and you’re not sure why. You paid a lot for your iPad, so it can be frustrating when its battery performance is less than spectacular. In this article, I’ll explain how to fix iPad battery problems with a series of proven tips! Why Does My iPad Battery Drain Fast? Most of [...]

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Your iPad battery drains fast and you’re not sure why. You paid a lot for your iPad, so it can be frustrating when its battery performance is less than spectacular. In this article, I’ll explain how to fix iPad battery problems with a series of proven tips!

Why Does My iPad Battery Drain Fast?

Most of the time when your iPad battery drains fast, the problem is usually software related. A lot of people will tell you that you need to have the battery replaced, but that’s almost never true. This article will show you how to optimize settings in order to fix iPad battery problems!

Turn On Reduce Motion

Turning on Reduce Motion cuts down on the animations that happen on-screen when you use your iPad. These are the animations that occur when you close and open apps, or when pop-ups appear on the screen.

I have Reduce Motion set up on my iPhone and iPad. I can assure you that you won’t even notice the difference.

To turn on Reduce Motion, go to Settings -> General -> Accessibility -> Reduce Motion and turn on the switch next to Reduce Motion. You’ll know Reduce Motion is on when the switch is green.

turn on reduce motion ipad

Turn On Auto-Lock

Auto-Lock is the setting that automatically turns off your iPad’s display after a certain number of minutes. If Auto-Lock is set to Never, your iPad battery may drain much faster because the display will always be on unless you lock it.

To turn on Auto-Lock, go to Settings -> Display & Brightness -> Auto-Lock. Then, select any option other than Never. I have my iPad set to Auto-Lock after five minutes because it’s in that Goldilocks zone of not being too short or too long.

turn on auto lock ipad

Note: If you’re using a video streaming app like Netflix, Hulu, or YouTube, your iPad won’t lock itself, even if Auto-Lock is turned on!

Close Out Of The Apps On Your iPad

Closing out of apps is a relatively controversial topic in the world of Apple products. We tested the effects of closing out of apps on iPhones, and we found that it can help you save battery life!

To close out of apps on your iPad, double-click the Home button. This will open the app switcher. To close out of an app, swipe it up and off the top of the screen.

close out of apps on ipad

Turn Off Share iPad Analytics

When you set up your iPad for the first time, you’re asked whether or not you want to share analytics data with Apple. You may have agreed to share this information with Apple as you eagerly set up your new iPad for the first time.

When Share iPad Analytics is turned on, some of the usage and diagnostic information stored on your iPad is shared with Apple, which helps them improve their products and services. Share iPad Analytics can drain its battery life because it’s constantly running in the background and using CPU power when sending the information to Apple.

When you turn off Share iPad Analytics, you won’t be helping Apple improve their products, but you will be saving battery life.

To turn off Share iPad Analytics, go to Settings -> Privacy -> Analytics and turn off the switch next to Share iPad Analytics. While you’re here, turn off the switch next to Share iCloud Analytics as well. It’s similar to iPad Analytics, just for information about iCloud.

turn off ipad analytics

Turn Off Unnecessary Notifications

Notifications are the alerts that appears on your iPad Home screen whenever the app wants to send you a message. For example, the Messages app sends you a notification when you receive a new text message or iMessage.

However, you probably don’t need to receive notifications from every app, like the apps you don’t use very often. At the same time, you don’t want to turn off notifications from all of your apps, because you probably want to know when you have a new message or email.

Fortunately, you can choose which apps are allowed to send you notifications by going to Settings -> Notifications. Here you’ll see a list of all the apps on your iPad that are capable of sending notifications.

notifications settings on ipad

Run down the list and ask yourself, “Do I need to receive notifications from this app?” If the answer is no, tap on the app and turn off the switch next to Allow Notifications.

turn off allow notifications on ipad

Turn Off Unnecessary Location Services

Location Services are great for some apps, like the Weather app for example. When you open it, you want it to know where you’re located, so you can find information about the weather in your town or city. However, there are some apps that don’t really require Location Services, and you can save on battery life by turning it off.

Go to Settings -> Privacy -> Location Services to see a list of all the apps that support Location Services. I don’t recommend using the master switch at the top of the screen because you’ll probably want to leave Location Services on for some of your apps.

notifications settings on ipad

Instead, go down the list of your apps one-by-one and decide whether or not you want to leave Location Services on. To turn off Location Services, tap on the app and tap Never.

set location services to never

If you don’t want to disable Location Services on an app entirely, but you do want to save some battery life, tap While Using the App, which means Location Services will only be enabled when you’re actually using the app rather than all the time.

Disable Specific System Services

While you’re in the Location Services, tap on System Services at the bottom of the screen. Turn off everything here except for Compass Calibration, Emergency SOS, Find My iPad, and Setting Time Zone.

adjust system services settings on ipad

Next, tap on Significant Locations. This setting saves information about the places you’re located most often. It’s a completely unnecessary iPad battery drainer, so let’s tap the switch and turn it off.

turn off ipad significant locations

Switch Mail From Push To Fetch

If you do a lot of emailing on your iPad, its Mail settings could be the biggest drain on its battery life. iPad battery problems can occur when your iPad is set to Push instead of Fetch.

When Push mail is turned on, your iPad sends you a notification as soon as a new email arrives in your inbox. Sounds great, right? There’s only one problem — when mail is set to Push, your iPad is constantly pinging your email inbox and checking to see if there’s anything new. Those constant pings can seriously drain your iPad’s battery life.

The solution is to switch mail from Push to Fetch. Rather than constantly pinging your inbox, your iPad will only fetch for mail once every few minutes! You won’t get your emails the very second they arrive, but your iPad’s battery will thank you. Your iPad will also automatically fetch new emails anytime you open your preferred email app!

To switch mail from Push to Fetch on your iPad, open Settings and tap Accounts & Passwords -> Fetch New Data. First, turn off the switch at the top of the screen next to Push.

turn off push on ipad

Next, select a Fetch schedule at the bottom of the screen. I recommend 15 minutes because it’s a good balance between receiving your email fast without draining significant battery life.

fetch ipad mail 15 minutes

Turn Off Background App Refresh For Certain Apps

Background App Refresh is the feature that downloads new data in the background even when you aren’t using it. That way when you open the app again, all its information will be up to date! Unfortunately, this can be a major drain on your iPad’s battery life because your apps are constantly running in the background and downloading new information.

Turning off Background App Refresh for apps where you don’t need it is an easy way to save lots of iPad battery life. Go to Settings -> General -> Background App Refresh. Like in earlier steps, I don’t recommend using the master switch because there are some apps where Background App Refresh is really useful.

Go down the list of your apps and ask yourself, “Do I want this app to constantly run in the background and download new content?” If the answer is no, tap the switch to the right of the app to turn off Background App Refresh.

turn off ipad backgorund app refresh

Remove Widgets You Don’t Use

Widgets are “mini-apps” on the far left side of your iPad’s Home screen that give you little snippets of information about what’s going on inside of an app. Widgets are great for reading the latest news headlines, checking the weather, or seeing how much battery life your Apple devices have left.

However, most people don’t regularly check their widgets or use the ones that are automatically set up on your iPad. These widgets are constantly running in the background of your iPhone so that when you want to access one, the information they display is up to date. By turning off the widgets you don’t use, you can save on iPad battery life!

First, swipe left to right on your iPad’s Home screen to get to the Widgets page. Scroll all the way down and tap the circular Edit button.

edit widgets on ipad

Now you’ll see a list of all the Widgets you can add or remove from your iPad’s Home screen. To delete a widget, tap the red minus button to its left, then tap Remove.

remove widgets ipad

Turn Off Your iPad At Least Once Per Week

Turning your iPad off at least once per week is an easy way to extend its battery life. If you’ve been experiencing iPad battery problems, it’s possible a hidden software issue is the main cause of the drain.

Turning your iPad off allows all of its programs to shut down naturally. When you turn your iPad back on, it will have a completely fresh start!

Keep Your iPad At A Cool Temperature

The iPad is designed to operate most effectively between 32 – 95 degrees Fahrenheit. When your iPad begins to fall out of that range, things can go wrong and your iPad may malfunction. Even worse, if your iPad gets too hot for an extended period of time, its battery can be permanently damaged.

If your iPad gets hot from time to time, the battery will probably be fine. However, if you leave your iPad out in the summer sun or locked in a hot car for all day, you run the risk of permanently damaging the battery.

DFU Restore Your iPad

Once you’ve implemented all of the tips above, take a week and see if your iPad battery problems are resolved. If not, there may be a deeper software issue that needs to be addressed.

If your iPad battery still continues to drain fast after you’ve used our tips, put your iPad into DFU mode and restore from an iCloud backup. Watch our iPad DFU video walkthrough if you need help putting your iPad in DFU mode!

Erase Your iPad & Set It Up Like New

If you’ve put your iPad into DFU mode and you’re still experiencing iPad battery problems, you may want to try completely erasing your iPad and setting it up as if it were brand new. If you completely erase your iPad, you’ll have to go back and reinstall your favorite apps, reenter your Wi-Fi password, and reconfigure these battery settings.

Fortunately, a lot of information like your Contacts, Notes, Calendars are linked up your to iCloud and mail accounts, so you won’t lose any of that information. You’ll probably also want to backup your photos and videos to iCloud so you don’t lose them either.

To erase your iPad, go to Settings -> General -> Reset -> Erase All Content & Settings. Then, tap Erase Now when the confirmation alert appears. Your iPad will turn off, erase everything then turn back on again.

erase all content and settings on ipad

Repair & Replacement Options

If you’re experiencing iPad battery problems even after you’ve put it into DFU mode or completely erased it, there may be a hardware problem. I recommend taking your iPad into your local Apple Store and having them perform a standard battery test to see if it needs replacing.

If your iPad fails the battery test and your iPad is covered by AppleCare+, have Apple replace the battery on-the-spot. However, if your iPad passes the battery test, there’s a pretty good chance Apple won’t replace the battery, even if you have AppleCare+.

If your iPad isn’t protected by AppleCare+, or if you just want to get a new iPad battery as soon as possible, we recommend Puls, an on-demand iPad and iPhone repair company. Puls sends a certified technician to your home, workplace, or favorite coffee shop. They’ll replace your iPad’s battery right on the spot and give you a lifetime warranty!

iPad Battery Problems: Solved!

I hope you’re able to implement these tips and have success improving your iPad’s battery life. I encourage you to share these tips on social media to help your family and friends solve their iPad battery problems. Leave a comment down below to let me know which tip was your favorite and how much your iPad’s battery life has improved!

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How To Put An iPhone In DFU Mode, The Apple Way https://www.payetteforward.com/how-to-put-iphone-dfu-mode/ https://www.payetteforward.com/how-to-put-iphone-dfu-mode/#comments Fri, 11 May 2018 14:00:18 +0000 https://www.payetteforward.com/?p=2937 DFU stands for Device Firmware Update, and it’s the deepest type of restore you can do on an iPhone. An Apple lead genius taught me how to put iPhones into DFU mode, and as an Apple tech, I’ve done it hundreds of times. Surprisingly, I’ve never seen another article explain how to enter DFU mode the [...]

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DFU stands for Device Firmware Update, and it’s the deepest type of restore you can do on an iPhone. An Apple lead genius taught me how to put iPhones into DFU mode, and as an Apple tech, I’ve done it hundreds of times.

Surprisingly, I’ve never seen another article explain how to enter DFU mode the way I was trained. A lot of the information out there is just plain wrong. In this article, I’ll explain what DFU mode is, how firmware works on your iPhone, and show you step-by-step how to DFU restore your iPhone.

If you’d rather watch than read (actually, both can be helpful), skip down to our new YouTube video about DFU mode and how to DFU restore an iPhone.

What You Need To Know Before We Begin

  • The Home Button is the circular button below your iPhone’s display.
  • The Sleep / Wake Button is Apple’s name for the power button.
  • You’ll need a timer to count to 8 seconds (or you can do it in your head).
  • If you can, back up your iPhone to iCloud or iTunes.

How To Put An iPhone In DFU Mode

  1. Plug your iPhone into your computer and open iTunes. It doesn’t matter if your iPhone is on or off.
  2. Press and hold the Sleep / Wake Button and Home Button (iPhone 6s and below) or the volume down button (iPhone 7) together for 8 seconds.
  3. After 8 seconds, release the Sleep / Wake Button but continue to hold the Home Button (iPhone 6s and below) or the volume down button (iPhone 7) until iTunes says “iTunes has detected an iPhone in recovery mode.”iTunes has detected an iPhone in recovery mode
  4. Let go of the Home Button or volume down button. Your iPhone’s display will be completely black if you’ve successfully entered DFU mode. If it’s not, try again from the beginning.
  5. Restore your iPhone using iTunes.

How To Put An iPhone 8, 8 Plus, Or X In DFU Mode

A lot of other websites give false, misleading, or overcomplicated steps when telling you how to DFU restore your iPhone 8, 8 Plus, or X. They’ll tell you to turn off your iPhone first, which is completely unnecessary. Your iPhone does not have to be off before you put it in DFU Mode.

If you like our videos, watch our new YouTube video about how to DFU restore your iPhone X, 8, or 8 Plus. If you prefer to read the steps, the process is actually a lot easier than they make it out to be! The process starts off just like a hard reset.

  1. To DFU restore your iPhone X, 8, or 8 Plus, quickly press and release the Volume Up button, then quickly press and release the volume down button, and then press and hold the side button until the screen goes black.
  2. As soon as the screen turns black, press and hold the volume down button while continuing to hold the side button.
  3. After 5 seconds, release the side button but continue to hold the volume down button until your iPhone shows up in iTunes.
  4. As soon as it appears in iTunes, release the volume button. Ta-da! Your iPhone is in DFU mode.

Note: If the Apple logo is appearing on the screen, you held down the volume down button for too long. Start the process over from the beginning and try again.

If You’d Rather Watch Than Read…

Check out our new YouTube tutorial on how to put an iPhone into DFU mode and how to perform a DFU restore if you’d like to see it in action.

A Word Of Warning

When you DFU restore your iPhone, your computer erases and reloads every bit of code that controls the software and hardware on your iPhone. There’s the potential for something to go wrong.

If your iPhone is damaged in any way, and especially if it’s water-damaged, a DFU restore may break your iPhone. I’ve worked with customers who tried to restore their iPhones to fix a minor problem, but water had damaged another component that prevented the restore from completing. A useable iPhone with minor problems can become completely unusable if a DFU restore fails because of water-damage.

What’s Firmware? What Does It Do?

Firmware is the programming that controls the hardware of your device. Software changes all the time (you install apps and download new email), hardware never changes (hopefully, you don’t open your iPhone and rearrange its components), and firmware almost never changes – unless it has to.

What Other Electronic Devices Have Firmware?

All of them! Think about it: Your washing machine, dryer, TV remote, and microwave all use firmware to control buttons, timers, and other basic functions. You can’t change what the Popcorn setting does on your microwave, so it’s not software — it’s firmware.

DFU Restores: All Day, Every Day.

Apple employees restore a lot of iPhones. Given the option, I’d always choose a DFU restore over a regular or recovery mode restore. This isn’t official Apple policy and some techs would say it’s overkill, but if an iPhone has a problem that can be resolved with a restore, a DFU restore stands the best chance of fixing it.

Thanks for reading and I hope this article clarifies some of the misinformation on the internet about how to enter DFU mode and why you’d want to use it. I encourage you to embrace your inner geekiness. You should be proud! Now you can tell your friends (and kids), “Yeah, I know how to DFU restore my iPhone.”

Thanks for reading and all the best,
David P.

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iPad Power Button Stuck Or Not Working? Here’s The Real Fix! https://www.payetteforward.com/ipad-power-button-stuck-or-not-working-heres-the-real-fix/ https://www.payetteforward.com/ipad-power-button-stuck-or-not-working-heres-the-real-fix/#respond Wed, 09 May 2018 18:55:20 +0000 https://www.payetteforward.com/?p=16484 Your iPad power button is not working and you’re not sure why. Every time you try to press the button, nothing happens. In this article, I’ll explain what to do when your iPad power button is stuck or malfunctioning! Take Off Your iPad Case A lot of the time, cheap rubber iPad cases can make it [...]

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Your iPad power button is not working and you’re not sure why. Every time you try to press the button, nothing happens. In this article, I’ll explain what to do when your iPad power button is stuck or malfunctioning!

Take Off Your iPad Case

A lot of the time, cheap rubber iPad cases can make it feel as though the power button isn’t working. We’ve also noticed an unfortunate trend that some rubber cases can actually cause power buttons to get stuck.

Try taking the case off of your iPad and pressing the power button — is it working now? If it is, you’ll probably need to swap out your case. If the power button still isn’t working, keep reading!

Is The Button Stuck Or Can You Press It Down?

There are two distinct types of power button problems. Either the power button is stuck and you can’t press it at all, or the power button isn’t stuck, but when you press it, nothing happens!

If your iPad power is stuck and you can’t press it, you’ll probably have to get it repaired. Fortunately, you can set up a virtual button on your iPad’s display that can hold you over until you’re ready to get it repaired. Skip down to the AssistiveTouch step to set up the virtual button!

If you can press down your iPad’s power button, but nothing happens when you do, it’s possible you’re dealing with a software problem. Anytime you press a button on your iPad, it’s the software that decides whether or not something happens on the screen! To try and fix a minor software glitch, restart your iPad.

If your iPad is running iOS 11, go to Settings -> General -> Shut Down. Swipe the power icon left to right across  slide to power off to turn off your iPad. To turn your iPad back on, connect it to any power source using a Lightning cable — it’ll turn back on shortly after.

shut down ipad from settings app

if your iPad isn’t running iOS 11, you’ll have to turn it off using AssistiveTouch. In the next step, I’ll show you how to set it up and show you how to use it to turn off your iPad!

Turn On AssistiveTouch

AssistiveTouch is an Accessibility setting that puts a virtual button directly on your iPad’s display. It’s a great temporary solution when the physical buttons on your iPad are broken or malfunctioning.

To turn on AssistiveTouch, open Settings and tap General -> Accessibility -> AssistiveTouch and turn on the switch to the right of AssistiveTouch. A virtual button will appear on your iPad’s display!

turn on assistivetouch ipad

To use AssistiveTouch to turn off your iPad, press the virtual button and tap Device. Then, press and hold Lock Screen until slide to power off appears.

lock screen ipad assistivetouch

Backup Your iPad

If you restarted your iPad, but the power button still isn’t working, it’s time to put your iPad into DFU mode and restore. Before you do, let’s save a backup of your iPad. That way, you won’t lose any of your data or information when you restore your iPad.

To backup your iPad, plug it into iTunes and click the iPad button that appears near the upper left-hand corner of the window. Then, click Back Up Now.

You can also backup your iPad to iCloud by going to Settings and tapping on your name at the top of the screen. Then tap iCloud -> iCloud Backup -> Back Up Now.

icloud backup ipad

Put Your iPad Into DFU Mode

Now that your iPad has been backed up, it’s time to put it in DFU Mode and restore. Since the power button is broken, you’ll have to enter DFU mode using a third-party software program like Tenorshare 4uKey.

There’s no guarantee a DFU restore will fix your iPad power button that’s not working, so you may just want to go ahead and get it repaired rather than paying for a new software program. In the section of this article, I’ll discuss two repair options that’ll have your iPad working like new!

Getting The Power Button Repaired

When you’re ready to get the Home button repaired, you have a couple of great options. If you have AppleCare+, schedule an appointment at your local Apple Store’s Genius Bar.

A quick word of warning: if your iPad Home button stopped working after coming into contact with water or another liquid, Apple won’t touch your iPad. AppleCare+ doesn’t cover liquid damage, one of the main reasons why an iPad power button stops working.

If your iPad does have water damage, or if your iPad isn’t covered by AppleCare+, or if you want the power button fixed today, we recommend Puls, an on-demand repair company. Puls sends a certified technician directly to you in as little as 60 minutes. They’ll repair your iPad on-the-spot and give you a lifetime warranty!

iPad Power Button: Fixed!

You’ve successfully fixed your iPad’s power button, or you’ve chosen a great repair option. Next time your iPad power button is stuck or not working, you’ll know exactly how to fix the problem! If you have any other questions, leave them in the comments section below!

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iPad Home Button Not Working? Here’s What To Do! https://www.payetteforward.com/ipad-home-button-not-working-heres-what-to-do/ https://www.payetteforward.com/ipad-home-button-not-working-heres-what-to-do/#respond Wed, 09 May 2018 14:37:22 +0000 https://www.payetteforward.com/?p=16460 Your iPad Home button is stuck and you’re not sure what to do. No matter how many times you try to press it, nothing happens. In this article, I’ll explain what to do when your iPad Home button is not working and explain how you can get it repaired today! Is My iPad Broken? Does [...]

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Your iPad Home button is stuck and you’re not sure what to do. No matter how many times you try to press it, nothing happens. In this article, I’ll explain what to do when your iPad Home button is not working and explain how you can get it repaired today!

Is My iPad Broken? Does It Need To Be Repaired?

Even though your iPad Home button is not working, it’s possible that there isn’t a hardware problem at all! When you press a button on your iPad, it’s the software that tells your iPad to perform the task. Your iPad may just be experiencing a minor software glitch!

Turn On AssistiveTouch

Apple has built in a temporary solution when your iPad Home button is stuck or simply won’t work — it’s called AssistiveTouch. When AssistiveTouch is on, a virtual button will appear on your iPad’s display. This button allows you to lock your iPad, turn off on your iPad, and so much more.

To turn on AssistiveTouch on your iPad, go to Settings -> General -> Accessibility -> AssistiveTouch. Then, turn on the switch next to AssistiveTouch. As soon as you do, a small button will appear on your iPad’s display.

turn on assistivetouch ipad

When the AssistiveTouch appears on the screen, you can use your finger to drag it around the display. To use the button, simply tap on!

Take Off iPad Case If You Use One

Although it’s unlikely, it’s possible your iPad Home button is not working because the case on your iPad is preventing you from pressing it all the way down. Try taking off your iPad’s case and pressing the Home button again. If it still won’t work, move onto the next step!

Can You Still Press The Home Button, Or Is It Totally Stuck?

There are essentially two different types of Home button problems:

  1. You can’t press it down because it’s completely stuck.
  2. You can press it down, but nothing happens.

If scenario one describes your iPad, then your only option may be to repair it. Dirt, gunk, and other debris can occasionally get stuck in your iPad’s Home button. Try wiping it down with a microfiber cloth to see if you can clean anything out.

You probably won’t have much success with this because there isn’t really an easy way to clean it out without opening up your iPad. If you want to get your iPad Home button fixed, scroll down to the “Repair Your iPad” section of this article.

If your iPad Home button isn’t stuck, there’s a chance the software is causing the problem. Work through the troubleshooting steps below to try and fix the problem!

Restart Your iPad

The first software troubleshooting step when your iPad home button won’t work is to simply turn it off and back on. This can fix a minor software glitch that could be causing the problem.

Press and hold the power button, then swipe the red power icon when “slide to power off” appears. Wait a few seconds, then press and hold the power button again until the Apple logo appears.

Backup Your iPad

Before we move onto the restore step, I first recommend backing up your iPad. That way, when you actually perform the restore, you’ll be able to quickly restore from the backup and not lose any of your data or information.

To backup your iPad, plug it into your computer and open iTunes. You can also go to Settings -> Your Name -> iCloud -> iCloud Backup -> Back Up Now.

icloud backup ipad

Put Your iPad In DFU Mode

Now that your iPad has been backed up, it’s time to put in DFU mode and restore. There’s only one problem — the Home button is broken! Without a working Home button, you can’t restore your iPad the conventional way.

Instead, you’ll have to use special software to perform the restore. We recommend Tenorshare 4uKey, which we’ve personally tested and reviewed.

We can’t guarantee that a DFU restore will fix your iPad’s Home button because it could still be not working due to a hardware issue. You may just want to have the Home button repaired rather than paying for a third-party software that may not even fix the problem. The final step of this article discusses your two best repair options, both of which will help you fix your iPad!

Repair Your iPad

If you’ve made it through all the troubleshooting steps and your iPad Home button still isn’t working, it’s time to explore your repair options. If you have AppleCare+, set up an appointment at your local Apple Store and bring your iPad in.

However, if your iPad Home button stopped working after it got wet, the Apple Store won’t be able to help you out. AppleCare+ doesn’t cover liquid damage, so the best they’ll be able to do is completely replace your iPad, which won’t be cheap.

We also recommend a repair company called Puls. They’ll send a vetted technician directly to you in as little as 60 minutes. Puls techs can repair your iPad’s Home button and help fix water damage issues, if that’s the root cause of your iPad Home button problem.

iPad Home Button: Fixed!

You’ve successfully fixed your iPad’s Home button, or you have a great option to get it repaired if necessary. Next time your iPad Home button is not working, you’ll know exactly what to do. If you have any other questions about your iPad, leave them in the comments section below.

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iPad Stuck On The Apple Logo? Here’s The Real Fix! https://www.payetteforward.com/ipad-stuck-on-the-apple-logo-heres-the-real-fix/ https://www.payetteforward.com/ipad-stuck-on-the-apple-logo-heres-the-real-fix/#respond Mon, 07 May 2018 15:29:36 +0000 https://www.payetteforward.com/?p=16369 Your iPad froze on the Apple logo and you’re not sure what to do. No matter what buttons you press, your iPad simply won’t turn back on. In this article, I’ll explain what to do when your iPad is stuck on the Apple logo! Why Is My iPad Stuck On The Apple Logo? Your iPad is [...]

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Your iPad froze on the Apple logo and you’re not sure what to do. No matter what buttons you press, your iPad simply won’t turn back on. In this article, I’ll explain what to do when your iPad is stuck on the Apple logo!

Why Is My iPad Stuck On The Apple Logo?

Your iPad is stuck on the Apple logo because something went wrong during its reboot process. During the process when your iPad turns on, it has to complete simple tasks like checking its memory and turning on its processor. Then, after it turns back on, your iPad is capable of performing more complex tasks like browsing the internet and supporting iOS apps.

Most of the time, your iPad gets stuck on the Apple logo because of a software issue or problem with a third-party security software currently installed on your computer. The steps below will help you diagnose and fix the real reason why your iPad gets frozen on the Apple logo.

Did You Jailbreak Your iPad?

One of the potential negative consequences of jailbreaking your iPad is that it could begin to get stuck on the Apple logo. If you have jailbroken your iPad, skip down the DFU restore step to fix the problem.

Hard Reset Your iPad

A hard reset forces your iPad to abruptly turn off and back on, which will usually fix the problem if your iPad has frozen on the Apple logo. Press and hold the power button and the Home button simultaneously until the Apple logo appears. Then, let go of both buttons.

If your iPad rebooted, that’s great — but we’re not done yet! A lot of the time, a hard reset is just a temporary fix for a deeper software problem. If you find that your iPad continues to get stuck on the Apple logo, I recommend performing a DFU Restore, the second to last step in this article.

Problems With Third-Party Software

Sometimes third-party software installed on your computer can interrupt the process when you’re trying to transfer data to or update your iPad. It’s possible that your iPad got stuck on the Apple logo because that process was interrupted.

A lot of the time, the third-party software causing the problem is some sort of security software. Security software may view your iPad as some sort of threat when you connected it to your computer and opened iTunes.

If you have third-party security software installed on your computer, temporarily turn it off before trying to connect your iPad to iTunes. Check out our other article if your iPad isn’t connecting to iTunes at all. Apple has a great article on resolving these types of issues on their website as well.

Check Computer USB Port & Lightning Cable

If your computer is working just fine and no third-party app is interfering with a data transfer or update process, take a look at your computer USB port and your Lightning cable. Either one could be the reason why your iPad is getting stuck on the Apple logo when you plug it in.

First, closely inspect your computer’s USB port and check to see if anything is stuck in there. Lint, dust, and other  debris can prevent your Lightning cable from making a clean connection to the USB port. If one USB port isn’t working, try a different one on your computer.

Secondly, closely examine both ends of your Lightning cable. If you notice any discoloration or fraying, you may have to use a different cable. Try borrowing a friend’s cable if you don’t have an extra one lying around.

damaged lightning cable

Put Your iPad In DFU Mode & Restore

The DFU restore is the most in-depth restore you can do on an iPad. All of the code controlling your iPad’s hardware and software gets erased and reloaded like new. Before performing a DFU restore, we recommend saving a backup so you don’t lose any of your important data after the restore is complete.

To put your iPad in DFU mode, you’ll have to plug it into a computer and open iTunes. iTunes is just a tool used to put your iPad into DFU mode, so you can use a friend’s computer if you’re having trouble with your own.

Watch our video to learn how to DFU restore your iPad!

Repairing Your iPad

If your iPad is still freezing on the Apple logo after you’ve performed a DFU restore, it’s probably time to explore your repair options. A lot of the time, issues with the logic board are the reason why your iPad gets stuck on the Apple logo.

If your iPad is protected by AppleCare+, take it into your local Apple Store and see what they can do for you. Don’t forget to schedule an appointment first!

If your iPad isn’t covered by AppleCare+, or if you just want to get it fixed immediately, we recommend Puls, an on-demand repair company. Puls will send a certified technician directly to you and they’ll repair your iPad on-the-spot (sometimes for cheaper than Apple)!

No Longer Stuck!

Your iPad has rebooted! Next time your iPad is stuck on the Apple logo, you’ll know exactly how to fix the problem. If you have any other questions about your iPad, leave us a comment down below.

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iPad Not Charging? Here’s Why & The Real Fix! https://www.payetteforward.com/ipad-not-charging-heres-why-real-fix/ https://www.payetteforward.com/ipad-not-charging-heres-why-real-fix/#respond Fri, 04 May 2018 14:45:02 +0000 https://www.payetteforward.com/?p=16372 Your iPad is having a charging problem and you don’t know what to do. You plug it in expecting it to charge, but the screen remains completely black. In this article, I’ll explain what to do when your iPad is not charging and show how you to fix the problem for good! Why Is My iPad [...]

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Your iPad is having a charging problem and you don’t know what to do. You plug it in expecting it to charge, but the screen remains completely black. In this article, I’ll explain what to do when your iPad is not charging and show how you to fix the problem for good!

Why Is My iPad Not Charging?

When an iPad won’t charge, there’s a problem with one of the four parts that work together to charge your iPad. Those four components are:

  1. Your iPad’s software.
  2. Your iPad charger.
  3. Your Lightning cable.
  4. Your iPad’s charging port.

This article will help you identify exactly which piece is causing your iPad’s charging problem and show you how to fix it for good!

Hard Reset Your iPad

The first thing to try when your iPad is not charging is performing a hard reset. Press and hold the Home button and the power button at the same time until you see the Apple logo flash onto the center of the screen. Sometimes you’ll need to hold both buttons for as long as 20 – 30 seconds.

Why could this work? It’s possible that your iPad’s software has completely crashed, turning the display entirely black. If this is the case for your iPad, a hard reset would temporarily fix the software crash.

Inspect Your iPad Charger

If the software of your iPad is detecting fluctuations in power from the charger your using, it may be what’s causing the charging problem. Your iPad’s software sees the power fluctuations as a safety risk, so it’ll prevent your iPad from charging altogether.

Try charging your iPad with multiple different chargers including every USB port on your laptop and the wall charger that came with your iPad when you purchased it. If you’re like me, you may also have a USB port built into your surge protector — try that too.

surge protector usb port

If you find that your iPad is charging with some chargers, but not others, then you’ve identified that the problem was your iPad charger, not your iPad. If your iPad is not charging regardless of which charger you use, move onto the next step where we’ll help you troubleshoot problems with your Lightning cable.

Inspect Your Charging Cable

Next, closely examine the Lightning cable you’re using to try and charge your iPad. Is there any fraying or discoloration on the Lightning connector or wire itself? If so, it may be time for a new Lightning cable.

inspect ipad lightning cable

To see if your Lightning cable is what’s causing the iPad charging problem, try charging your iPad with a different cable. If you don’t have an extra cable lying around, borrow one from a friend or check out our selection in the Payette Forward Shop.

If your iPad starts charging with one cable but not the other, then you’ve figured out that your charging cable is causing the problem, not your iPad!

Don’t Use Cables That Aren’t MFi-Certified!

As a quick aside, I’d like to warn you of the dangers of using Lightning cables that aren’t MFi-certified. These are the types of cables you’d typically find at your local convenience store or gas station. These cables generally aren’t MFi-certified, which means they have conformed to Apple’s standards of a high-quality Lightning cable.

Since these cables are lower quality, they can sometimes overheat and damage the internal components of your iPad. You’ll know a cable is damaged or not MFi-certified when your iPhone, iPad, or iPod says “This Accessory May Not Be Supported” after you plug it in.

accessory is not supported by this ipad

In short, always use MFi-certified cables when charging your iPad!

Clean Out Your iPad’s Charging Port

You’ve tried multiple cables and multiple different chargers, so now it’s time to take a look inside your iPad. Grab a flashlight (the one built into your iPhone works great!) and closely inspect your iPad’s charging port. Specifically, we’re looking for any dirt, lint, gunk, or other debris that could be preventing your Lightning cable from making a clean connection to your iPad’s charging port.

There are eight tiny pins on the inside of your iPad’s Lightning port that make a connection to your Lightning cable during the charging process. If any one pin is concealed by debris, it may not be able to form a connection with your Lightning cable.

In most cases, it’s better to be safe than sorry. Even if you don’t see a ton of debris in your Lightning port, we recommend making an effort to clean it out. Sometimes minuscule specks of dust that you can’t even see are what’s causing the iPad charging problem.

How Do I Clean Out My iPad’s Charging Port?

We always recommend using an anti-static brush to clean out your the Lightning port of an iPhone, iPad, or iPod. Anti-static brushes don’t give off electric charges, which could damage the inside of your iPad while you’re cleaning it.

Most people don’t have a fancy anti-static brush lying around, but a brand new toothbrush making an excellent substitution. Gently brush out what’s inside the port, then try charging your iPad once again. You may be surprised by how much debris comes out!

clean ipad lightning port

Perform A DFU Restore

If you’ve made it this far, you’ve ruled out the possibility of a minor software crash, an issue with your charger or Lightning cable, and a dirty charging port. We still have one last trick up our sleeve: the DFU restore.

A DFU restore erases and reloads all the code on your iPad to its factory defaults. Ultimately, a DFU restore will help us fix a very deep software problem which could be the reason why your iPad is not charging.

Check out our DFU restore walkthrough video on YouTube. We’ll show you how to put your iPad in DFU mode and restore it too!

If a DFU restore doesn’t fix the charging problem, move onto the final step of this article. We’ll discuss how to check for water damage and what your best repair options are.

Repairing Your iPad

Unfortunately, not every iPad that won’t charge can be fixed with a series of software troubleshooting steps. Sometimes you’ll have to get your iPad repaired.

One of the most common reasons why an iPad experiences charging problems is because it was recently exposed to water or another liquid. That liquid can permanently damage the connectors inside your iPad’s Lightning port, making it impossible to charge.

If you have to get your iPad repaired, we recommend two options: The Apple Store and Puls. If your iPad is covered by AppleCare+, scheduling an appointment and visiting your local Apple Store is probably your best bet. However, AppleCare+ doesn’t cover liquid damage, so they may only offer to replace your iPad for a pretty hefty fee.

Puls is an on-demand smartphone and tablet repair company that will send a certified technician directly to your home, place of work, or favorite local restaurant. They’ll fix your iPad on-the-spot and cover the repair with a lifetime warranty. Better yet, Puls has Water Damage and Charging Port services, so they’ll be able to diagnose and repair the real reason why your iPad is not charging.

Taking Charge

Your iPad is charging again! Next time your iPad won’t charge, you’ll know exactly how to fix the problem. Don’t forget to share this article on social media, or leave us a comment down below to let us know the reason why your iPad was not charging.

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My iPad Won’t Turn On! Here’s The Real Fix. https://www.payetteforward.com/my-ipad-wont-turn-on-heres-real-fix/ https://www.payetteforward.com/my-ipad-wont-turn-on-heres-real-fix/#respond Wed, 02 May 2018 14:00:35 +0000 https://www.payetteforward.com/?p=16349 Your iPad isn’t turning on and you don’t know why. You’re pressing and holding the power button, but nothing’s happening. In this article, I’ll explain why your iPad won’t turn on and show you how to fix the problem for good! Why Won’t My iPad Turn On? Your iPad won’t turn on because it’s software has [...]

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Your iPad isn’t turning on and you don’t know why. You’re pressing and holding the power button, but nothing’s happening. In this article, I’ll explain why your iPad won’t turn on and show you how to fix the problem for good!

Why Won’t My iPad Turn On?

Your iPad won’t turn on because it’s software has crashed or its display has been damaged. First, we’ll help you troubleshoot for a software crash, then show you how to determine whether or not your iPad needs to be repaired!

Hard Reset Your iPad

A lot of the time, an iPad won’t turn on because its software crashed. This can make it appear like your iPad isn’t turning on, when in fact it was really on the entire time!

Hard resetting your iPad will force it to quickly turn off and back on. Simultaneously press and hold the Home button and the power button until you see Apple’s logo appear directly on the center of the screen. Your iPad will turn back on shortly after!

Note: Sometimes you have to press and hold both buttons for 20 – 30 seconds before the Apple logo will appear.

If The Hard Reset Worked…

If your iPad turned on after you performed the hard reset, you’ve identified that a software crash was causing the problem. A hard reset is almost always a temporary solution to a software crash because you haven’t actually fixed what caused the problem in the first place.

If the problem keeps coming back, I recommend resetting all settings on your iPad. This will reset everything in your iPad’s Settings app to factory defaults.

If your iPad still won’t turn on from time to time after the Reset All Settings, I recommend performing a DFU restore, the deepest type of iPad restore. Before you do, make sure you backup your iPad first! Our walkthroughs show you how to back up and perform a DFU restore on your iPhone, but the steps are still the same.

Check Your iPad’s Charger

Sometimes iPad’s won’t charge and turn back on depending on the charger you plug it into. There have been documented examples of iPads charging when plugged into a computer, but not a wall charger.

Try using multiple different chargers and see if your iPad begins to turn back on. Generally speaking, your computer is the most reliable charging option. Make sure to also try all the USB ports on your computer, just in case one isn’t working properly.

Plug lightning cable into usb

Check Your Lightning Cable

If your iPad died and isn’t turning back on, it’s possible that there’s a problem with your Lightning cable. Lightning cables are susceptible to fraying, so closely inspect both ends of your cable for any abnormalities.

If you can, try borrowing a cable from a friend and see if your iPad will turn back on. If you need a new Lightning cable, check out the ones in the Payette Forward Shop.

iphone wont turn on check cable

Does Your iPad Say “This Accessory May Not Be Supported”?

If your iPad says “This Accessory May Not Be Supported” when you plug in your Lightning cable, the cable probably isn’t MFi-certfied, which can cause damage to your iPad. Check out our article on cables that aren’t MFi-certified to learn more.

Is There An Issue With The Display?

If your Lightning cable is fine, plug your iPad into your computer. Is iTunes recognizing your iPad?

If it is, back it up right away. In the event that your iPad has a major hardware problem, you don’t want to run the risk of losing all of your important information.

plug in ipad

If your iPad is being recognized by iTunes, try performing another hard reset while its plugged into the computer. If the second hard reset doesn’t work, move onto the next step where I’ll discuss your repair options.

If your iPad isn’t recognized by iTunes at all, there’s either a problem with your Lightning cable (which we helped you troubleshoot earlier in the article), or your iPad has a hardware issue. In the final step of this article, we’ll help you find your best repair option.

Repair Options

If you recently dropped your iPad, or if it has been exposed to liquid, it probably isn’t turning on because of a hardware issue. You can take your iPad into your local Apple Store, just make sure to schedule a Genius Bar appointment first. If you have AppleCare+, that’ll probably be your cheapest option. However, AppleCare+ doesn’t cover liquid damage, so a technician may not touch it at all.

We also recommend Puls, an on-demand iPad repair company. Puls sends one of their vetted and certified technicians straight to you. They can meet you at your house, office, or favorite local coffee shop.

Puls offers repair services for iPads that won’t turn on and iPads that have liquid damage, so regardless of how this problem started, Puls has a solution.

iPad Not Turning On: Fixed!

Your iPad has turned back on! We know it’s frustrating when your iPad won’t turn on, so I hope you’ll share this article on social media with your family and friends if they experience the problem too. If you have any other questions, leave us a comment down below!

All the best,
David L.

The post My iPad Won’t Turn On! Here’s The Real Fix. appeared first on Payette Forward.

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