Payette Forward https://www.payetteforward.com Expert Help with iPhone, iPad, and Mac Tue, 18 Dec 2018 14:58:32 +0000 en-US hourly 1 https://wordpress.org/?v=4.9.9 iPhone Personal Hotspot Not Working? Here’s The Fix! https://www.payetteforward.com/iphone-personal-hotspot-not-working-heres-fix/ https://www.payetteforward.com/iphone-personal-hotspot-not-working-heres-fix/#respond Tue, 18 Dec 2018 14:45:01 +0000 https://www.payetteforward.com/?p=19151 Personal hotspot isn’t working on your iPhone and you’re not sure why. Personal hotspot lets you turn your iPhone into a Wi-Fi hotspot that other devices can connect to. In this article, I’ll explain why iPhone personal hotspot is not working and show you how to fix the problem for good! How Do I Set Up [...]

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Personal hotspot isn’t working on your iPhone and you’re not sure why. Personal hotspot lets you turn your iPhone into a Wi-Fi hotspot that other devices can connect to. In this article, I’ll explain why iPhone personal hotspot is not working and show you how to fix the problem for good!

How Do I Set Up Personal Hotspot On My iPhone?

Two things are required to set up a personal hotspot on your iPhone:

  1. An iPhone running iOS 7 or later.
  2. A cell phone plan that includes data for mobile hotspot.

If your iPhone and cell phone plan meet the qualifications, check out our other article to learn how to set up personal hotspot. If you’ve already set up personal hotspot, but it’s not working on your iPhone, follow the steps below to fix the problem!

Turn Cellular Data Off And Back On

Personal hotspot uses cellular data to turn your iPhone into a Wi-Fi hotspot. When other devices connect to your personal hotspot and browse the web, they use the cellular data on your cell phone plan. Sometimes turning cellular data off and back on can fix a minor software glitch preventing personal hotspot from working on your iPhone.

turn off cellular data on iphone

Check For Carrier Settings Update

Your wireless carrier and Apple regularly release carrier settings updates to improve your iPhone’s ability to connect to your carrier’s network. Go to Settings -> General -> About to see if a new carrier settings update is available. If one is, a pop-up will appear within about fifteen seconds. If no pop-up appears, then a carrier settings update probably isn’t available.

Carrier Settings Update On iPhone

Restart Your iPhone

Restarting your iPhone is a common solution for a variety of problems. All the programs on your iPhone shut down naturally when you turn it off, which can fix minor software glitches and errors.

To turn off an iPhone 8 or earlier, press and hold the power button until slide to power off appears on the display. Swipe the red and white power icon from left to right to turn off your iPhone. Press and hold the power button again to turn your iPhone back on.

To turn off an iPhone X or newer, simultaneously press and hold either volume button and the side button until slide to power off appears on the display. Slide the red and white power icon from left to right to shut down your iPhone. To turn your iPhone on again, press and hold the side button until the Apple logo appears.

slide to power off iphone x

Update iOS On Your iPhone

iPhones running iOS 7 or later are capable of using personal hotspot, as long as its included with your cell phone plan. Outdated versions of iOS can lead to a variety of software problems, so it’s important to always keep your iPhone up to date.

Open Settings and tap General -> Software Update to check if a new iOS update is available. Tap Download and Install if an iOS update is available. Check out our other article if you have any problems updating your iPhone!

update iphone to ios 12

Reset Your iPhone’s Network Settings

Resetting the network settings on your iPhone erases all of its Cellular, Wi-Fi, Bluetooth, and VPN settings and restores them back to factory defaults. Resetting all Cellular settings to factory defaults could fix a complex software issue if iPhone personal hotspot is not working. Rather than trying to track down that complex software problem, we’re just completely erasing it from your iPhone!

To reset network settings, open Settings and tap General -> Reset. Then, tap Reset Network Settings. You’ll be prompted to tap Reset Network Settings again to confirm your decision. Your iPhone will turn off, perform the reset, and turn back on.

reset then reset network settings iphone

Put Your iPhone In DFU Mode

The final step you can do to completely rule out a software problem is a DFU restore, the deepest type of iPhone restore. A DFU restore erases and reloads every line of code on your iPhone. Before putting your iPhone in DFU, we strongly recommend creating a backup so you don’t lose any of your data, files, or information.

Check out our step-by-step DFU restore guide when you’re ready to put your iPhone in DFU mode!

Contact Your Wireless Carrier

If personal hotspot still isn’t working, there’s likely a problem with your cell phone plan or the hardware of your iPhone. We recommend contacting your wireless carrier before going to the Apple Store. If you go to the Apple Store first, they’ll probably just tell you to talk to your carrier.

If your cell phone plan recently changed, or if it needs to be renewed, it could be the reason why iPhone personal hotspot is not working. Here are the customer support numbers of the four major carriers in the United States:

  • AT&T: 1-800-331-0500
  • Sprint: 1-888-211-4727
  • T-Mobile: 1-800-866-2453
  • Verizon: 1-800-922-0204

If you have a different wireless carrier, go their name plus “customer support” to find the phone number or website you’re looking for.

Visit The Apple Store

If you’ve contacted your carrier and there’s nothing wrong with your cell phone plan, it’s time to reach out to Apple. You can contact Apple support online, over the phone, or by setting up an appointment at the brick-and-mortar location near you. It’s possible that an antenna inside your iPhone has become damaged, preventing you from using cellular data for a personal hotspot.

It’s Getting Hotspot In Here

Personal hotspot is working again and you can set up your own Wi-Fi hotspot again. Now you’ll know what to do next time iPhone personal hotspot is not working! If you have any other questions, leave them in the comments section below.

Thanks for reading,
David L.

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My iPhone Can’t Find My Printer! Here’s The Real Fix. https://www.payetteforward.com/my-iphone-cant-find-my-printer-heres-the-real-fix/ https://www.payetteforward.com/my-iphone-cant-find-my-printer-heres-the-real-fix/#respond Sat, 15 Dec 2018 17:00:20 +0000 https://www.payetteforward.com/?p=19088 You can’t connect your iPhone to your printer and you don’t know why. Your iPhone is connected to Wi-Fi and Bluetooth, and your printer is AirPrint-enabled, but you still can’t print photos and other documents. In this article, I’ll explain why your iPhone can’t find your printer and show you how to fix the problem for [...]

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You can’t connect your iPhone to your printer and you don’t know why. Your iPhone is connected to Wi-Fi and Bluetooth, and your printer is AirPrint-enabled, but you still can’t print photos and other documents. In this article, I’ll explain why your iPhone can’t find your printer and show you how to fix the problem for good!

What Is AirPrint?

AirPrint is technology created by Apple that makes it easier for Mac and iOS users to print photos and other documents directly from their device. With AirPrint, you don’t have to set up a driver to print your files from Macs and iOS devices. You can visit Apple’s website to see the full list of AirPrint-enabled printers.

Why Can’t My iPhone Find My Printer?

Right now, we can’t be certain why your iPhone can’t find your printer or which one of your devices is causing the problem. There are three components that work together to print something from your iPhone:

  1. Your iPhone.
  2. Your AirPrint-enabled printer or print server.
  3. Your wireless router.

An issue with any one of these components can prevent your iPhone from finding and connecting to your printer. Follow the troubleshooting steps below the diagnose and fix the real reason why your iPhone can’t find your printer!

Restart Your iPhone, Printer, And Wireless Router

Restarting your devices is a simple first step we can take to try and fix a minor software glitch. There are two different ways to restart your iPhone depending on which model you have:

  • iPhone 8 or earlier: Press and hold the power button until the “slide to power off” slider appears on the display. Swipe the power icon left-to-right to shut down your iPhone. Wait a few seconds, then press and hold the power button again until the Apple logo appears on the center of the screen.
  • iPhone X or newer: Simultaneously press and hold the side button and either volume button until “slide to power off” appears on the screen. Swipe the power icon from left-to-right to turn off your iPhone. To turn your iPhone on again, press and hold the side button until the Apple logo appears on the screen.

slide to power off iphone x

The process of restarting your printer and router are a little less complicated. Unplug them from the wall, then plug them back in. That’s it!

Turn Wi-Fi & Bluetooth Off And Back On

Turning Wi-Fi and Bluetooth off and back on can sometimes fix a minor software glitch preventing your iPhone from connecting to Wi-Fi networks or Bluetooth devices.

First, open Settings and tap Wi-Fi. To turn Wi-Fi off, tap the the switch next to Wi-Fi at the top of the screen. You’ll know Wi-Fi is off when the switch is white.

turn off iphone wifi ios 12

Tap the switch a second time to turn Wi-Fi back on. You’ll know Wi-Fi is on again when the switch is green.

how to toggle wifi off and on

Next, go back to Settings and tap Bluetooth. Just like before, tap the switch at the top of the screen next to Bluetooth to turn it off. Then, tap the switch a second time to turn Bluetooth on again.

turn on bluetooth in iphone settings app

Your internet connection is probably to blame if you’re still having trouble connecting your iPhone (or other devices) to your Wi-Fi network. Check out our other article to learn what to do when your iPhone won’t connect to Wi-Fi!

Update Your iPhone (And Printer If Possible)

It’s important to make sure that you always keep your iPhone and printer up to date with the latest versions their software. Using devices with outdated software can cause a variety of issues!

First, go to Settings -> General -> Software Update on your iPhone to see if a new version of iOS is available. Tap Download and Install if there’s a new iOS update.

update iphone to ios 12

Check your printer manufacturer’s website to see if an update is available, or if your printer can even be updated. Not every printer has software that can be updated.

Forget Your Printer As Bluetooth device

When your iPhone connects to a Bluetooth device for the first time, it saves data about the device and how to connect to the device. If that connection process has changed, it may be preventing your iPhone from connecting to your printer via Bluetooth. By forgetting your printer as a Bluetooth device, we can pair it to your iPhone again like it’s the very first time.

Open Settings and tap Bluetooth. Look for your printer in the list called My Devices and tap the information button (the blue i) to its right. Finally, tap Forget This Device to forget your printer on your iPhone.

forget bluetooth device on iphone ios 12

Go back to Settings -> Bluetooth to begin reconnecting your iPhone to your printer. The name of your printer will appear in the list below Other Devices. Tap on the name of your printer to pair it to your iPhone!

Reset Network Settings

Resetting network settings on your iPhone erases all the Bluetooth, Wi-Fi, VPN, and Cellular settings on your iPhone and restores them to factory defaults. Rather than tracking down a specific Bluetooth or Wi-Fi problem on your iPhone, we’ll attempt to completely erase it. After performing this reset, you’ll have to reenter your Wi-Fi passwords and reconnect your Bluetooth devices.

To reset network settings on your iPhone, go to Settings -> General -> Reset and tap Reset Network Settings. Then, tap Reset Network Settings again to confirm the reset. Your iPhone will turn off, reset its network settings, then turn back on.

reset then reset network settings iphone

Contact Apple Support

If your iPhone still can’t find your printer, it’s time to contact Apple support. A customer service representative will be able to address a more complex software issue or a hardware problem. Visit Apple’s support website to set up a phone call, online chat, or appointment at your local Apple Store.

Contact Your Printer Manufacturer

You may also want to consider calling the customer support number of the company that manufactured your printer. There could be a hardware problem with your printer that only the manufacturer will be able to help you with. To find the customer support number of your printer manufacturer, Google “customer support” and the manufacturer’s name.

Put It In Print!

Your iPhone has found and connected to your printer! Now you’ll know exactly what to do the next time your iPhone can’t find your printer. Feel free to leave any other questions you have for Payette Forward in the comments section down below.

Thanks for reading,
David L.

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How To Set A Ringtone For A Contact On Your iPhone: The Easy Guide! https://www.payetteforward.com/how-to-set-ringtone-for-contact-on-iphone-easy-guide/ https://www.payetteforward.com/how-to-set-ringtone-for-contact-on-iphone-easy-guide/#respond Fri, 14 Dec 2018 15:16:08 +0000 https://www.payetteforward.com/?p=18985 You want to assign one of your contacts a custom ringtone, but you don’t know how. With a unique ringtone, you’ll always know when that person is calling. In this article, I’ll show you how to set a ringtone for a contact on your iPhone! How To Set A Ringtone For An iPhone Contact First, find [...]

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You want to assign one of your contacts a custom ringtone, but you don’t know how. With a unique ringtone, you’ll always know when that person is calling. In this article, I’ll show you how to set a ringtone for a contact on your iPhone!

How To Set A Ringtone For An iPhone Contact

First, find the contact you want to set a ringtone for by opening the Contacts app. You can also open the Phone app and tap the Contacts tab at the bottom of the screen. Once you’ve found the contact you’re looking for, tap on their name. Then, tap Edit in the upper right-hand corner of the screen. edit iphone contact

Scroll down and tap Ringtone. Select the ringtone you want to play when this specific contact tries to call you by tapping on the name of the tone. A blue checkmark will appear to the left of the tone to let you know it has been selected. Tap Done in the upper right-hand corner of the screen when you’re happy with the ringtone you’ve selected for your contact.

choose new ringtone for contact

After selecting the tone, you’ll see it next to Ringtone on the contact’s page. Tap Done in the upper right-hand corner of the screen when you’re finished.

contact ringtone is set

Ringtones vs. Text Tones

There’s a difference between iPhone ringtones and text tones. A ringtone is the sound you’ll hear when someone calls you. A text tone is the sound you’ll hear when someone sends you an iMessage or text message.

The steps below will show you to how to set a custom text tone for your iPhone contacts too!

How To Set A Text Tone For An iPhone Contact

Open the Contacts app and tap on the contact you want to set a custom text tone for. Then, tap Edit in the upper right-hand corner of the screen.

edit iphone contact

Next, tap Text Tone and tap on the tone you’d like to use for this contact. You’ll know a tone has been selected when a small, blue checkmark appears to its left. Tap Done in the upper right-hand when you’re happy with the Text Tone you’ve selected.

set custom text tone for contact on iphone

Can I Create Custom Ringtones For My iPhone?

Yes, you can! Check out our step-by-step guide to learn how to create custom iPhone ringtones.

Put A Ring(tone) On It

You now know how to set a ringtone for a contact on your iPhone! Make sure to share this useful iPhone tip with your friends and family on social media. Have any other questions? Leave them in the comments section below!

Thanks for reading,
David L.

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iCloud Backup Failed On iPhone? Here’s Why & The Fix! https://www.payetteforward.com/icloud-backup-failed-on-iphone-heres-why-fix/ https://www.payetteforward.com/icloud-backup-failed-on-iphone-heres-why-fix/#respond Mon, 10 Dec 2018 21:06:40 +0000 https://www.payetteforward.com/?p=18857 iCloud backups are failing on your iPhone and you don’t know why. An iCloud backup is a copy of the saved data on your iPhone that gets stored on Apple’s cloud. In this article, I’ll explain why your iCloud backup failed on your iPhone and show you how to fix the problem for good! Make Sure [...]

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iCloud backups are failing on your iPhone and you don’t know why. An iCloud backup is a copy of the saved data on your iPhone that gets stored on Apple’s cloud. In this article, I’ll explain why your iCloud backup failed on your iPhone and show you how to fix the problem for good!

Make Sure Your iPhone Is Connected To Wi-Fi

Due to their large size, a Wi-Fi connection is required to back up your iPhone to iCloud. You can’t back up your iPhone to iCloud using cellular data.

Open Settings and tap Wi-Fi to make sure your iPhone is connected to Wi-Fi. You’ll know your iPhone is connected to Wi-Fi when the switch next to Wi-Fi is on and a blue checkmark appears next to the name of your network.

make sure iphone connected to wifi

Check out our other article if your iPhone isn’t connecting to Wi-Fi!

Clear Up iCloud Storage Space

One of the most common reasons why iCloud backups fail is because you don’t have enough iCloud storage space. You can manage your iCloud storage space by going to Settings -> [Your Name] -> iCloud -> Manage Storage.

Here you’ll see how much iCloud storage you’ve used and which apps are taking up the most space. On my iPhone, Photos is using much more iCloud storage space than any other app.

manage iphone icloud storage

All the devices linked to your iCloud account can use your iCloud storage space. You don’t get three times as much storage space if you have three iOS devices. As you can see, my iPad is using up a lot of iCloud storage space with more than 400 MB of backups.

manage icloud storage backups

If you don’t have enough iCloud storage space to back up your iPhone, you can either delete data you don’t need or buy more storage space from Apple. To delete something taking up iCloud storage space, tap on it in the Manage Storage settings. Then, tap the Delete or Turn Off button.

delete documents and data icloud storage

Once you’ve cleared up some storage space, try backing up to iCloud again. If iCloud backups continue to fail, you may need to clear up even more storage space. There could also be a software problem preventing your iPhone from backing up.

I recommend working through the troubleshooting steps below to rule out a software problem before deleting more data from iCloud or purchasing more storage space from Apple. You may also want to check out our article containing some great iCloud storage tips!

Sign Out Of Your iCloud Account

Signing out of and back into your iCloud account is a bit like restarting your iPhone. Your account will get a fresh start when you log back in, which could fix a minor software glitch.

Open Settings and tap on your name at the top of the screen. Then, scroll all the way down this menu and tap Sign Out.

sign out of icloud on iphone

Then, tap the Sign In button when it appears on the screen and enter your Apple ID and password.

Reset All Settings

Resetting all settings on your iPhone erases and restores everything in the Settings app to factory defaults. After the reset is complete, you’ll have to reenter your Wi-Fi passwords, reconnect Bluetooth devices, and reconfigure the rest of your settings to your liking. By resetting all settings, you may be able to fix a software problem that’s causing your iCloud backups to fail.

To reset all settings on your iPhone, open Settings and tap General -> Reset -> Reset All Settings. Then, tap Reset All Settings to confirm the reset. Your iPhone will shut down, reset, then turn back on.

how to reset all the settings on your iphone

Back Up Your iPhone Using iTunes

If iCloud backups are failing, you can still backup your iPhone using iTunes. Connect your iPhone to a computer using an MFi certified Lightning cable and open iTunes.

Next, click the iPhone button near the upper left-hand corner of iTunes. In the center of iTunes, select This Computer under Automatically Back Up. Then, click Back Up Now.

back up now itunes

Put Your iPhone In DFU Mode

Even though your iPhone has been backed up, we still haven’t fixed the reason why iCloud backups are failing. You can completely rule out a software problem by putting your iPhone in DFU mode and restoring it. Check out our step-by-step guide to learn how to put your iPhone in DFU mode!

Contact Apple Support

Sometimes iCloud backups fail because of a complex issue with your account. Certain iCloud account issues can only be resolved by Apple support. You can get help from Apple online, or head into your local Apple Store.

On iCloud Nine!

You’ve successfully backed up your iPhone and now you have an extra copy of your data and information. Next time you see that your iCloud backup failed, you’ll know what to do. Leave any other questions you have down below in the comments section!

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TikTok Not Working On iPhone? Here’s The Fix! https://www.payetteforward.com/tiktok-not-working-on-iphone-heres-fix/ https://www.payetteforward.com/tiktok-not-working-on-iphone-heres-fix/#respond Fri, 07 Dec 2018 18:49:48 +0000 https://www.payetteforward.com/?p=18962 TikTok won’t load on your iPhone and you don’t know why. No matter what you do, you can’t watch any videos! In this article, I’ll explain what to do when TikTok is not working on your iPhone. Close And Reopen TikTok Closing the TikTok app will let it shut down naturally and potentially fix a minor software [...]

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TikTok won’t load on your iPhone and you don’t know why. No matter what you do, you can’t watch any videos! In this article, I’ll explain what to do when TikTok is not working on your iPhone.

Close And Reopen TikTok

Closing the TikTok app will let it shut down naturally and potentially fix a minor software crash. You’ll have to open the app switcher before you can close TikTok.

On an iPhone 8 or earlier, double-press the Home button to open the app switcher. On an iPhone X or newer, swipe up from the very bottom of the display to the center of the display.

Once the app switcher is open, swipe the TikTok app up and off the top of the screen to close it.

close tiktok app

Restart Your iPhone

Your iPhone could still be experiencing a software issue even if the TikTok app hasn’t crashed. Restarting your iPhone can fix minor software bugs and glitches.

There are a couple different ways to restart an iPhone, depending on which model you own:

  • iPhone 8 or earlier: Press and hold down on the power button until you see “slide to power off” appears on the screen. Swipe the power icon from left to right to shut down your iPhone. Press and hold the power button again to turn your iPhone back on.
  • iPhone X or newer: Press and hold either volume button and the side button until “slide to power off” appears on the display. Swipe the red and white power icon from left to right to turn off your iPhone. Press and hold the side button to turn your iPhone on again.

slide to power off power icon on iphone

Check Your Connection To Wi-Fi Or Cellular Data

You have to be connected to Wi-Fi or cellular data in order to watch videos on TikTok. If TikTok is not working, your iPhone may be having trouble connecting to Wi-Fi or your wireless carrier’s cellular network.

First, check if Wi-Fi is on by going to Settings -> Wi-Fi. Make sure the switch next to Wi-Fi is turned on and that there’s blue checkmark next to the name of your Wi-Fi network.

make sure iphone connected to wifi

Next, go back to the Settings and tap Cellular and make sure the switch at the top of the screen is turned on. Keep in mind that even if this switch is on, your iPhone won’t use cellular data if there isn’t any left on your cell phone plan.

make sure iphone cellular data is on

For more information, check out our other articles if cellular data isn’t working or if your iPhone won’t connect to Wi-Fi.

Note: Using cellular data to stream lots of video on an app like TikTok will use a lot of cellular data. Check out our other article to learns way to save data on your iPhone!

Check TikTok’s Servers

Sometimes apps like TikTok stop working because their servers have crashed or are undergoing routine maintenance. The fix here is to be patient — the servers will be back up again in no time.

TikTok doesn’t have a dedicated server status page on their website, so you’re probably best off visiting their Twitter account for updates.

Delete & Reinstall The TikTok App

Deleting TikTok and reinstalling the app will give it a completely fresh start on your iPhone. It’s possible a software file has become corrupt within the app, which could be causing a variety of problems.

To delete TikTok, lightly press and hold on the app icon until a small X appears. Tap the X, then tap Delete to uninstall TikTok on your iPhone.

delete tiktok on iphone

Note: Your TikTok account won’t be deleted when you uninstall the app.

If you really love TikTok and want to reinstall it, open the App Store and tap on the Search tab in the lower right-hand corner of the screen. Then, type “TikTok” in the search box and tap Search.

The app you’re looking for should be the top result. Tap the button to the right of TikTok to reinstall it on your iPhone.

reinstall tiktok on iphone

TikTok On The Clock

TikTok is working again and you can go back to watching your favorite short videos. Next time TikTok is not working on your iPhone, you’ll know exactly what to do! Feel free to leave us any other questions in the comments section down below.

Thanks for reading,
David L.

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Does Apple Track You On Your iPhone? Here’s The Truth! https://www.payetteforward.com/does-apple-track-you-on-iphone-heres-truth/ https://www.payetteforward.com/does-apple-track-you-on-iphone-heres-truth/#respond Tue, 04 Dec 2018 16:30:35 +0000 https://www.payetteforward.com/?p=18863 As an Apple user, there’s a constant feeling in the back of your mind that you’re being watched. You’re suspicious that the Cupertino giant is keeping an eye on your location wherever you go. In this article, I’ll explain how Apple tracks you and help you turn off features that can track your location on [...]

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As an Apple user, there’s a constant feeling in the back of your mind that you’re being watched. You’re suspicious that the Cupertino giant is keeping an eye on your location wherever you go. In this article, I’ll explain how Apple tracks you and help you turn off features that can track your location on your iPhone!

iPhone Analytics

When turned on, iPhone analytics will send daily diagnostic and usage data to Apple. Apple says it uses this data to improve their products and services.

Things get a little more interesting when you read the fine print. Apple states that none of the data collected “identifies you personally”, but this seems a bit misleading.

In the same paragraph, Apple also states that personal data may be collected. If your personal data is collected by iPhone analytics, it will be “subject to privacy preserving techniques” or “removed from any reports before they’re sent to Apple.”

iphone analytics fine print

What happens if those systems get hacked or fail completely? Would your personal data then be exposed?

The Marriott, Facebook, MyFitnessPal, and many other large companies have recently had their data breached. Healthy skepticism of any data collection is completely understandable in today’s climate.

How To Turn Off iPhone Analytics

Open Settings and tap Privacy. Next, scroll all the way down and tap Analytics.

tap privacy tap analytics

You’ll see a switch at the top of the screen next to Share iPhone Analytics. If the switch is green, you’re currently sending your diagnostics and usage data to Apple. Tap the switch to turn off iPhone analytics!

turn off iphone analytics ios 12

Note: If you have an Apple Watch paired with this iPhone, it will say Share iPhone & Watch Analytics.

Leaving iPhone analytics turned on doesn’t put your data, especially your personal data, at much of a risk. However, there are two other reasons why you should consider turning iPhone analytics off:

  1. It uses cellular data to send reports if Wi-Fi isn’t available. You’re essentially paying to have Apple collect your usage and diagnostics data when you send reports using cellular data.
  2. It can drain your iPhone’s battery life by constantly sending usage and diagnostics reports to Apple. That’s why “Turn Off iPhone Analytics” is one of top iPhone battery tips!

iCloud Analytics

iCloud Analytics collects small bits of information on your iPhone, including text from your text messages and emails. This allows Apple to improve services such as Siri by making it more intelligent. For example, you may receive personalized suggestions when asking Siri where you should get dinner tonight.

However, iCloud Analytics is one of the many tools that allows Apple to gain an insight into who you are. Naturally, there are a large number of users who are uncomfortable with it.

How To Turn Off iCloud Analytics

Open Settings and tap Privacy -> Analytics. Then, tap the switch next to Share iCloud Analytics. You’ll know iCloud Analytics is off when the switch is gray.

turn off share icloud analytics ios 12

Location Services

Location Services uses GPS, Bluetooth, Wi-Fi hotspots, and nearby cell towers to track your location while you’re using certain apps. Location Services is a useful feature for certain apps, like Google Maps and Lyft.

iPhone users have been able to customize their Locations Services settings for a long time. You have the ability to set permissions for individual apps, which helps you prevent certain apps from having access to your location at all times.

However, you probably don’t want to turn off Location Services for every app. For example, you’ll probably want to keep Location Services on for Uber so your driver knows where to pick you up!

How To Turn Off Location Services On Certain Apps

Open Settings and tap Privacy -> Location Services. Scroll down your list of apps and determine which ones you want to have access to your location.

location services settings ios 12

Tap on an app you want to turn off Location Services for. Tap Never to turn off Location Services for the app. You’ll know Never has been selected when a blue checkmark appears to its right.

never allow location access iphone app

Share My Location

While Location Services shares your location with apps, Share My Location lets friends and family members know where you are. It’s used predominantly in the Messages and Find My Friends apps. It’s a useful tool if you have wayward children, elderly parents, or a significant other.

Personally, Share My Location is a feature that I’ve never used. I don’t know anyone who does use it. Considering that it’s another way Apple can track your location, I decided to turn it off on my iPhone.

How To Turn Off Share My Location

Open Settings and tap Privacy -> Location Services. Then, tap Share My Location. Tap the switch at the top of the screen to turn off Share My Location. You’ll know this feature has been turned off when the switch is gray.

turn off share my location ios 12

Significant Locations

In my opinion, the most alarming location-tracking feature on iPhones is Significant Locations. Not only is this feature tracking your location, it’s keeping track of the places you visit most often. This could be your home, your office, or your best friend’s house.

If you go to Settings -> Privacy -> Location Services -> System Services -> Significant Locations, you’ll see a convenient list of places you go to most often and the dates you were there. Spooky, right? I had more than a dozen places saved on my list of Significant Locations.

iphone significant locations date

Apple says this data is “encrypted” and that they can’t read it. However, you don’t want this data falling into wrong hands, even if there’s a very small chance of that ever happening.

How To Turn Off Significant Locations

  1. Open Settings.
  2. Tap Privacy.
  3. Tap Location Services.
  4. Tap System Services.
  5. Tap Significant Locations.
  6. Tap the switch at the top of the screen to turn off Significant Locations. You’ll know it’s off when the switch is positioned to the left and gray.

turn off iphone significant locations ios 12

Your Internet Habits & Private Browsers

Surfing the web on your iPhone can be just as hazardous as it is on a laptop or desktop computer. Not only does your ISP know what sites you visit and how often you visit them, but Google and other advertising companies can see what you do and deliver ads based on your interests.

Fortunately, Apple takes online privacy seriously and has provided a way to prevent websites from collecting your data. One way you can prevent websites from collecting your search history and other data is to use a private browsing window.

How To Use A Private Browser In Safari

  1. Open Safari.
  2. Tap the overlapping squares button in the bottom right-hand corner of the screen.
  3. Tap Private in the bottom left-hand corner of the screen.
  4. Tap Done. You’re now using a private Safari browser!

safari private browser

How To Use A Private Browser In Google Chrome

  1. Open Chrome.
  2. Tap the three horizontal dots button in the lower right-hand corner of the screen.
  3. Tap New Incognito Tab. You’re now using a private Google Chrome browser!

chrome private browser

Ask Websites Not To Track You

There’s even more you can do if you’re worried about how Apple tracks you online. You can try and prevent third-party advertisers and other companies from tracking you online by turning on “Ask Websites Not to Track Me” in the iPhone Settings app.

Before I show you how to turn this features on, it’s important to note that websites are not legally obligated to grant your request for privacy. In the past, companies like Google and Facebook have completely ignored similar requests.

While your requests may be fruitless, I do recommend turning this feature on. At the very least, you’ll prevent honest companies from tracking your activity online.

How To Turn On Do Not Track Requests

Open Settings and tap Safari. Then, scroll down to Privacy & Security. Finally, turn on the switch next to Ask Websites Not to Track Me. You’ll know it’s on when it’s green!

turn on ask websites not to track me

Prevent Cross-Site Tracking

While you’re here, make sure the switch next to Prevent Cross-Site Tracking is turned on. This will help prevent third-party content providers from tracking you across multiple websites. When you turn this setting on, the data a third-party content provider collected about you will be periodically deleted. However, the tracking data won’t always be deleted if you visit that third-party content provider directly.

Think of these third-party content providers like bees. If you don’t bother or interact with them, they won’t bother you!

turn on prevent cross-site tracking

Covering Your Tracks

Now that you know more about how Apple tracks you, your data and personal information are safer than ever! Make sure to share this article on social media to help your family and friends maintain privacy on their iPhones. Feel free to leave any other thoughts or comments you have down below.

Thanks for reading,
David L.

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iPhone Not Making Calls? Here’s Why & The Fix! https://www.payetteforward.com/iphone-not-making-calls-heres-why-fix/ https://www.payetteforward.com/iphone-not-making-calls-heres-why-fix/#respond Fri, 30 Nov 2018 21:00:54 +0000 https://www.payetteforward.com/?p=18774 Your iPhone won’t make calls and you don’t know why. No matter which number or contact you try to call, nothing happens. In this article, I’ll explain what to do when your iPhone is not making calls! Why Won’t My iPhone Make Calls? Before diving into our troubleshooting guide, I’d like to clear up some misconceptions [...]

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Your iPhone won’t make calls and you don’t know why. No matter which number or contact you try to call, nothing happens. In this article, I’ll explain what to do when your iPhone is not making calls!

Why Won’t My iPhone Make Calls?

Before diving into our troubleshooting guide, I’d like to clear up some misconceptions about why some iPhones don’t make phone calls. Many people immediately think their iPhone is broken when it won’t make phone calls.

However, it’s actually your iPhone’s software, not its hardware, initiates a phone call. Even a minor software crash could prevent you from calling your family and friends! The first steps in our troubleshooting guide will help you diagnose and fix potential software problems your iPhone is experiencing.

Does Your iPhone Say “No Service”?

We also can’t rule out the possibility of an issue with your cell service. Take a look at the upper left-hand of your iPhone’s display. Does it say “No Service”?

If your iPhone says “No Service”, that’s probably the reason why it can’t make phone calls. Check out our other article to learn how to fix the “No Service” problem on your iPhone.

If your iPhone does have service and won’t make phone calls, follow the list of troubleshooting steps below!

Restart Your iPhone

First, let’s rule out a really minor software problem by restarting your iPhone. Turning off your iPhone allows its programs to shut down naturally and get a fresh start when you turn your iPhone back on.

The process for restarting your iPhone depends on which model you have:

  • iPhone 8 and earlier models: Press and hold down the power button until you see slide to power off appear on the display. Swipe the power icon from left to right to shut down your iPhone. Wait a few seconds, then press and hold the power button again to turn your iPhone back on.
  • iPhone X and later models: Simultaneously press and hold either volume button and the side button until slide to power off appears on the display. Then, swipe the power icon left to right to turn off your iPhone. To turn your iPhone back on, press and hold the side button until the Apple logo appears.

slide to power off iphone x

Check For A Carrier Settings Update

Apple and your wireless carrier occasionally release carrier settings updates. These updates generally improve your iPhone’s ability to connect and stay connected to your carrier’s cellular network.

Most of the time, you’ll know a carrier settings update is available because a pop-up will appear on your iPhone saying Carrier Settings Update.

Carrier Settings Update On iPhone

You can also manually check for a carrier settings update by going to Settings -> General -> About. A pop-up will usually appear within ten seconds if a new carrier settings update is available.

Update Your iPhone

After checking for a carrier settings update, go to Settings -> General -> Software Update to see if a new iOS update is available. Apple regularly releases these updates to improve your iPhone’s performance, fix bugs, and roll out new features.

Tap Download and Install if a new software update is available. Make sure to check out our other article if you have any issues updating your iPhone!

update iphone to ios 12

Diagnosing A SIM Card Issue

The SIM card is the small piece of technology that connects your iPhone to your wireless carrier’s network. If the SIM card has become dislodged or damaged, your iPhone might not be able to connect to your carrier’s network, which would prevent you from making phone calls on your iPhone. Check out our other article to learn how to fix SIM card issues!

Reset Network Settings

Resetting your iPhone’s network settings will restore all of its Cellular, Wi-Fi, Bluetooth, and VPN settings to factory defaults. By restoring these settings to factory defaults, we may be able to fix a software problem by completely erasing it from your iPhone.

You’ll lose your saved Wi-Fi passwords, Bluetooth devices, and VPN configurations when you reset your iPhone’s network settings. You’ll have to set these settings up again after the reset is complete.

To reset network settings on your iPhone, go to Settings -> General -> Reset and tap Reset Network Settings. Then, tap Reset Network Settings when the confirmation alert appears on the display. Your iPhone will reset and turn back on once it’s finished.

reset then reset network settings iphone

DFU Restore Your iPhone

The final step we can take to completely rule out a software problem is the DFU restore. A DFU restore erases all the code on your iPhone and restores it factory defaults. We strongly recommend saving a backup of your iPhone before putting it in DFU mode! Check out our other article when you’re ready to put your iPhone in DFU mode and restore.

Contact Your Wireless Carrier

It’s time to get in touch with your wireless carrier if your iPhone still won’t make phone calls. Even if your signal looks good, there could be an issue with your cell phone plan.

We recommend contacting your wireless carrier before Apple. If you go to an Apple Store and tell them your iPhone is not making calls, they’ll probably tell you to go talk your wireless carrier first!

Here are the customer support phone numbers of the four major wireless carriers:

  • AT&T: 1-(800)-331-0500
  • Sprint: 1-(888)-211-4727
  • T-Mobile: 1-(800)-866-2453
  • Verizon: 1-(800)-922-0204

If your carrier isn’t listed above, a quick Google search for their customer support number should get you headed in the right direction.

Visit The Apple Store

If you’ve contacted your wireless carrier and they can’t help you, your next trip should be to the Apple Store. Schedule an appointment and have an Apple tech or Genius take a look at your iPhone. In rare cases, an iPhone may stop making calls because of damage to one of its antennas.

Hold The Phone!

Your iPhone is making phone calls again and you can get back in touch with the important people in your life. Next time your iPhone is not making calls, you’ll know how to fix the problem! Leave any other questions or comments you have about your iPhone down below.

Thanks for reading,
David L.

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Do Not Disturb While Driving: iPhone Safety Feature Explained! https://www.payetteforward.com/do-not-disturb-while-driving-iphone-safety-feature-explained/ https://www.payetteforward.com/do-not-disturb-while-driving-iphone-safety-feature-explained/#respond Mon, 26 Nov 2018 16:30:06 +0000 https://www.payetteforward.com/?p=10694 It’s easy to let phone calls, texts, and notifications disturb you while you’re driving, especially if you own an iPhone. Fortunately, with the release of iOS 11 Apple introduced a new feature that’s designed to keep all drivers safe on the road. In this article, I’ll explain what Do Not Disturb While Driving is on an iPhone, how [...]

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It’s easy to let phone calls, texts, and notifications disturb you while you’re driving, especially if you own an iPhone. Fortunately, with the release of iOS 11 Apple introduced a new feature that’s designed to keep all drivers safe on the road. In this article, I’ll explain what Do Not Disturb While Driving is on an iPhone, how to set it up, and how it can help you stay focused on driving.

What Is Do Not Disturb While Driving On An iPhone?

Do Not Disturb While Driving is a new iPhone feature that silences incoming phone calls, texts, and notifications while you’re driving, so can stay safe and not get distracted on the road. Apple introduced the feature in an effort to cut down on motor vehicle accidents caused by distracted driving.

How To Turn On Do Not Disturb While Driving On Your iPhone

To turn on Do Not Disturb While Driving on an iPhone, open the Settings app and tap Do Not Disturb -> Activate. From here, you can select to have Do Not Disturb While Driving activate Automatically, When Connect to Car Bluetooth, or Manually. Here’s what each of these three options mean:

  • Automatically: when Do Not Disturb While Driving is automatically activated, the feature will be turned on when your iPhone’s motion detectors detect that you are in a moving car or vehicle.
  • When Connected to Car Bluetooth: Do Not Disturb While Driving will activate while connected your Car Bluetooth devices, including Apple CarPlay.
  • Manually: Do Not Disturb While Driving will activate when you turn it on manually in your iPhone’s Control Center.

How Do I Add Do Not Disturb While Driving To Control Center?

To add Do Not Disturb While Driving to your iPhone Control Center, open the Settings app and tap Control Center -> Customize Controls. Under More Controls, tap the little green plus button next to the control. Once you do, you’ll see it appear under the Include submenu.

You can also rearrange the order of your controls by pressing, holding, and dragging the three horizontal lines next to the control you want to move.

add do not disturb while driving to control center

Why Is My iPhone Texting People That I’m Driving?

Your iPhone sends an Auto-Reply to your contacts who send you a text message while Do Not Disturb While Driving is turned on. However, your contacts can text the word “Urgent” in a second message to bypass Do Not Disturb, in which case you’ll receive the first message immediately.

do not disturb while driving urgent message

Who Receives My Auto-Reply?

You can choose who receives your Do Not Disturb While Driving Auto-Reply by going to Settings -> Do Not Disturb -> Auto-Reply To. Then, you can choose whether you want No One, Recents, Favorites, or All Contacts to receive your Do Not Disturb Auto-Reply. You’ll see a little check mark appear next to the option you select.

do not disturb while driving auto-reply recipients

How Do I Change The Auto-Reply?

To change the Auto-Reply, open up the Settings app and tap Do Not Disturb -> Auto-Reply. Then, tap the Auto-Reply text field, which will open up the the iPhone keyboard. Finally, type the message you want people to receive when they text you while you’re driving.

how to edit do not disturb while driving auto-reply

A Useful Tip For Parents Of Teen Drivers

If you’re the parent of a teen driver and you want to make sure Do Not Disturb While Driving stays on while your kid is behind the wheel, you can use Restrictions to prevent your teen from turning it off. Restrictions are essentially the built-in parental controls of the iPhone.

How Do I Stop My Child From Turning Off Do Not Disturb While Driving?

iOS 12

Restrictions was moved in iOS 12 to the Screen Time settings. Open Settings and tap Screen Time -> Content & Privacy Restrictions. Next, scroll down to Do Not Disturb While Driving and tap on it. Finally, tap Don’t Allow. This will prevent your teen driver from manually turning off Do Not Disturb While Driving.

dont allow changes dnd while driving ios 12

iOS 11 & Earlier

Open the Settings app and tap General -> Restrictions. Turn on Restrictions, then scroll down and tap Do Not Disturb While Driving. Here, you can select Don’t Allow Changes and prevent this setting from being changed. Now, only people who know the Restrictions passcode will be able to turn off Do Not Disturb While Driving.

Do Not Disturb While Driving Restrictions

Put It In Drive!

You now know what Do Not Disturb While Driving is and how you can set it up on your iPhone! We hope you’ll share this iPhone tip on social media so your friends and family can drive distraction-free. Thanks for reading this article, and feel free to leave us a comment down below if you have any other questions.

All the best,
David P. and David L.

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Podcasts Not Downloading On iPhone? Here’s The Real Fix! https://www.payetteforward.com/podcasts-not-downloading-on-iphone-heres-real-fix/ https://www.payetteforward.com/podcasts-not-downloading-on-iphone-heres-real-fix/#respond Mon, 26 Nov 2018 15:10:50 +0000 https://www.payetteforward.com/?p=16022 You want to listen to latest episode of your favorite podcast, but it won’t download on your iPhone. No matter what you do, new episodes aren’t downloading. In this article, I’ll explain what to do when podcasts are not download on your iPhone! How To Sync Podcasts To Your iPhone Before we dive in any deeper, [...]

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You want to listen to latest episode of your favorite podcast, but it won’t download on your iPhone. No matter what you do, new episodes aren’t downloading. In this article, I’ll explain what to do when podcasts are not download on your iPhone!

How To Sync Podcasts To Your iPhone

Before we dive in any deeper, take a second to make sure that Sync Podcasts is turned on. If you downloaded your podcasts on iTunes, you’ll have to sync them to your iPhone before you can listen to them.

To make sure your podcasts are syncing to your iPhone, go to Settings -> Podcasts and turn on the switch next to Sync Podcasts. You’ll know Sync Podcasts is on when the switch is green. If Sync Podcasts isn’t on, tap on the switch to turn it on.

sync podcasts on iphone

Why Aren’t Podcasts Downloading On My iPhone?

A lot of the time, your iPhone won’t download podcasts because it’s not connected to Wi-Fi. Many of the troubleshooting steps in this article will help you diagnose Wi-Fi related problems, but later on we’ll also address other reasons why Podcasts may not be downloading on your iPhone.

Can I Use Cellular Data To Download iPhone Podcasts?

Yes! If you want to download podcasts using cellular data, turn off the switch next to Only Download On Wi-Fi in Settings -> Podcasts.

turn off only download on wifi

A word of warning: If you turn off Only Download On Wi-Fi and have automatic podcasts downloads turned on,  there’s a chance your iPhone could use a significant amount of data downloading new episodes of all of your podcasts.

That’s why I recommend leaving Only Download On Wi-Fi turned on — you could wind up with a big surprise the next time you get a bill from your wireless carrier.

Turn Off Airplane Mode

Your iPhone won’t be able to download podcasts on your iPhone if Airplane Mode is turned on. Open the Settings app and tap the switch next to Airplane Mode. You’ll know Airplane Mode is off when the switch is white and positioned to the left.

If Airplane Mode is already off, try toggling it on and back off again by tapping the switch twice.

airplane mode off vs on

Turn Wi-Fi Off And Back On

A lot of the time, minor software glitches can interrupt your iPhone’s connection to Wi-Fi. If it isn’t connected to Wi-Fi, your iPhone might not be able to download podcasts.

One quick way to try and fix minor software Wi-Fi problems is to turn Wi-Fi off and back on. This will give your iPhone a fresh start, as it can try to connect to your Wi-Fi network again.

Go to Settings -> Wi-Fi and tap the switch next to Wi-Fi to turn it off. You’ll know Wi-Fi is off when the switch is white. Wait a few seconds, then tap the switch again to turn Wi-Fi back on.

toggle wi-fi off and back on iphone

Forget Wi-Fi Network And Reconnect

If toggling Wi-Fi off and back on didn’t work, try forgetting your Wi-Fi network entirely. That way, when you reconnect to the network afterwards, it’ll be as if you’re connecting to the network for the very first time.

If something changed in the process of how your iPhone connects to your Wi-Fi network, forgetting the network and reconnecting can usually account for the change.

To forget the Wi-Fi network, open the Settings and tap Wi-Fi. Then, tap the information button (the blue “i” in a circle). Finally, tap Forget This Network, then Forget when the confirmation alert pops up on the screen.

forget a wifi network in the settings app on iphone

Once the network has been forgotten, it’ll appear under Choose A Network. Tap on your Wi-Fi network, then enter your network’s password to reconnect.

Turn On Download Episodes

Go to Settings -> Podcasts -> Download Episodes and select Only New or All Unplayed — either option will download episodes of your podcasts when they become available.

However, if Off is selected, your iPhone won’t download podcasts automatically when they become available.

download all unplayed episodes

Check Content & Privacy Restrictions

Restrictions are essentially your iPhone’s parental controls, so if Podcasts was accidentally turned off, you won’t be able to download them.

Open Settings and tap Screen Time -> Content & Privacy Restrictions -> Allowed Apps. Make sure the switch next to Podcasts is turned on.

allowed apps ios 12

If you’re trying to download and Explicit podcast, head back to Settings -> Screen Time -> Content & Privacy Restrictions and tap Content Restrictions.

Under All Store Content, make sure Explicit has been selected for Music, Podcasts & News.

content restrictions explicit ios 12

On iPhones Running iOS 11 Or Older

Go to Settings -> General -> Restrictions and enter your Restrictions passcode. Then, scroll down to Podcasts and make sure the switch next to it is turned on.

turn on podcasts in restrictions

Deeper Software Problems

If you’ve made it this far, you’ve worked through the more basic troubleshooting steps when podcasts are not downloading on your iPhone. Now, it’s time to address more in-depth potential problems.

Delete And Reinstall The Podcasts App

Although iOS apps are strictly vetted, they can still run into problems from time to time. When you’re experiencing problems with an app, deleting and reinstalling the app will usually fix the problem.

It’s possible that podcasts are not downloading on your iPhone because a software file within the Podcasts app has become corrupted. We’ll delete the Podcasts app, then reinstall it like new!

Don’t worry — you won’t lose any of any of your podcasts by deleting the app on your iPhone.

First, delete the app by lightly pressing and holding the app icon until all of your apps begin to shake. Next, tap the small X that appears in upper left-hand corner of the app icon, then Delete.

delete podcasts app on iphone

Now that the app has been deleted, open up the App Store and search for the Podcasts app. Once you’ve found it, tap on the small cloud icon to its right to reinstall it. When you open the app, you’ll find all of your podcasts still there!

reinstall podcasts app

Reset Network Settings

If a poor Wi-Fi connection is the reason why podcasts are not downloading on your iPhone, try resetting your iPhone’s network settings. This will reset all of its Wi-Fi, Bluetooth, Cellular, and VPN settings for factory defaults.

When you connect to a Wi-Fi network after resetting network settings, it’ll be like you’re connecting to that network for the very first time. This completely fresh start will often fix the software problem that prevented your iPhone from connecting to Wi-Fi in the first place.

Note: Before resetting network settings, make sure to write down all your Wi-Fi passwords, as you’ll have to reenter them after the reset is complete.

To reset network settings on your iPhone, go to Settings -> General -> Reset -> Reset Network Settings. Enter your iPhone’s passcode, then tap Reset Network Settings when the confirmation alert appears on the screen.

how to reset the network settings on iphone

If Wi-Fi problems are still preventing you from downloading podcasts on your iPhone, check out our article on what to do when Wi-Fi isn’t working on your iPhone.

Perform A DFU Restore

The final software troubleshooting step is a DFU restore, which will erase all and reload every bit of code on your iPhone. This step is a bit drastic when podcasts are not downloading on your iPhone, so I’d only recommend doing it if you’re experiencing many other software issues as well.

If you feel as though a DFU restore is the right option for you, check our article to learn how to put your iPhone into DFU mode.

Repair Options

Although it’s very unlikely, it’s possible the Wi-Fi antenna inside your iPhone is broken, which is preventing it from connecting to your Wi-Fi network. This same antenna connects your iPhone to Bluetooth devices, so if you’ve experienced lots of issues connecting to both Bluetooth and Wi-Fi recently, the antenna could be broken.

If your iPhone is protected by AppleCare+, I’d recommend scheduling an appointment and taking it into your local Apple Store so a member of the Genius Bar can take a look at it and determine whether or not the antenna is actually broken.

I also highly recommend Puls, an on-demand repair company that will send a certified technician directly to you. They’ll fix your iPhone on the spot, and that repair will be covered by a lifetime warranty!

Podcasts: Downloading Again!

You’ve successfully fixed the problem with your iPhone and you can start listening to your podcasts again. Next time podcasts are not downloading on your iPhone, you’ll know exactly how to fix the problem. If you have any other questions, feel free to leave them below in the comments section!

Thanks for reading,
David L.

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I Deleted the App Store, Safari, iTunes, or the Camera from my iPhone, iPad, or iPod! (No You Didn’t!) https://www.payetteforward.com/i-deleted-app-store-safari-itunes-camera-from-my-iphone-ipad-pod-heres-the-real-fix/ https://www.payetteforward.com/i-deleted-app-store-safari-itunes-camera-from-my-iphone-ipad-pod-heres-the-real-fix/#comments Mon, 26 Nov 2018 14:00:06 +0000 https://www.payetteforward.com/?p=453 From a former Apple employee: Has the App Store, Safari, iTunes, or the Camera app gone missing from your iPhone, iPad, or iPod? Here's the simple fix!

The post I Deleted the App Store, Safari, iTunes, or the Camera from my iPhone, iPad, or iPod! (No You Didn’t!) appeared first on Payette Forward.

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Has the App Store, Safari, iTunes, or the Camera app gone missing from your iPhone, iPad, or iPod? Good news: You didn’t delete them – you can’t! In this article, I’m going to tell you how to find out where the App Store, Safari, iTunes, or Camera is hiding on your iPhone, iPad, or iPod and show you exactly how to get them back!

Apple is all about making their devices family friendly and they build in a wonderful array of parental controls so that we can keep kids safe. Unfortunately, when it comes to technology, the parental controls built into our iPhones, iPads, and iPods are sometimes more effective on adults than kids. If we or someone we know accidentally enables these restrictions, it’s frustrating. If we forget the passcode we set, it’s even more frustrating. And that’s where I come in.

If you haven’t figured it out yet, here’s why the App Store, Safari, iTunes, Camera, or any other functionality that should be on your iPhone has gone missing:

Restrictions (Apple’s Parental Controls) have been enabled on your iPhone, iPad, or iPod, and you (or someone you know) has disabled these apps from running on your device.

Let’s Get Back Your Missing Apps

Here’s out to fix it: Go to Settings -> Screen Time -> Content & Privacy Restrictions. Next, tap Allowed Apps. Make sure the switches next to Safari, iTunes Store, and Camera are turned on.

allowed apps ios 12

If you believe you deleted the App Store, go back to Settings -> Screen Time -> Content & Privacy Restrictions. Then, tap iTunes & App Store Purchases. Make sure it says next to Install Apps, Deleting Apps, and In-app Purchases. If one of these options says Don’t Allow, tap on it, then tap Allow.

allow itunes and app store purchases ios 12

You can turn off Screen Time entirely if you want to prevent this problem from ever happening again. Open Settings and tap Screen Time -> Turn Off Screen Time.

turn off screentime on iphone

If your iPhone is running a version of iOS earlier than 12, the process is a little different. Go to Settings -> General -> Restrictions and enter the Restrictions passcode that was entered on your iPhone when you first enabled Restrictions. This may be different from the passcode lock you usually use to unlock your phone.

tap restrictions and restrictions passcode

Unfortunately, if you don’t know this password, the only way to disable the password and reenable the App Store, Safari, iTunes, or Camera is to restore your iPhone back to factory settings using iTunes. Skip down to the next section if you have to restore your iPhone, iPad, or iPod.

Now that we’re looking at the Restrictions menu, tap Disable Restrictions at the top to fix the problem once and for all. As you gaze through the options, you might notice you accidentally had some functionality turned off.

tap on disable restrictions

If you thought you deleted the App Store on an iPhone running iOS 11 or earlier, you probably just had ‘Installing Apps’ turned off. Now that you’re a big boy or girl, you can handle the responsibility of choosing which apps you want to download or what you want to use the camera to take pictures of! I think it’s time to leave the nest.

app store turned off in restrictions

If You Have To Restore Your iPhone, iPad, or iPod

If you can’t remember your Restrictions passcode for the life of you, here are some suggestions to make the restore process go nice and smooth:

  • Back up your iPhone, iPad, or iPod to iCloud or iTunes before you restore your phone. That way, just in case something goes wonky, you’re 100% safe and sound. To learn more about how to back up your iPhone to iCloud, check out our video backing up your iPhone to iCloud with iOS 11.
  • Transfer all your photos and videos to your computer using the USB charger cable that came with your iPhone, iPad, or iPod. To learn more about how to import your photos and videos to your computer, check out Apple’s article called iOS: Importing personal photos and videos from iOS devices to your computer.
  • Double-check that all your contacts, calendars, notes, and other personal information is synchronized on iCloud, Gmail, Exchange, Yahoo, AOL, or any other cloud service. If your personal information is stored on the cloud, it won’t be deleted when you restore your iPhone, and it will be immediately come back to your device when you set up those accounts again. To learn more about syncing contacts, calendars, and other personal information on your iPhone, iPad, or iPod, check out my article, Why Are Some Of My Contacts Missing From My iPhone, iPad, or iPod? Here’s The Real Fix!

Putting Humpty-Dumpty Back Together Again

When you’re ready to restore your phone, check out Apple’s article, “Use iTunes to restore your iOS device to factory settings” for step by step instructions. After the restore has finished, you can restore from a backup that was created before the restrictions were accidentally put in place or set your device up as a new iPhone, iPad, or iPod.

Setting your iPhone, iPad, or iPod up again is relatively easy, and I’m here to help if you have questions. If you’ve chosen to set your phone up again from scratch, head to Settings -> Accounts & Passwords and add your email accounts. You’ll be able to synchronize your contacts, calendars, and other personal information from iCloud or whichever account you use.

tap accounts and passwords iphone settings app

Transfer the photos and videos you imported to your computer back to your iPhone, iPad, or iPod using iTunes. Lastly, re-download your apps from the App Store. Remember that once you buy something from the App Store, iTunes Store, or iBooks, it’s linked forever to your Apple ID, so you never have to re-buy anything.

Your Apps Are Back!

I wrote this post after being inspired by an email I received from Mara K., who reached out for help after her husband had been on the phone with AT&T and visited their local Apple Store. My heart goes out to those of you who have spent a lot of time trying to figure out how you possibly could have deleted the App Store, Safari, iTunes, Camera, or disabled any of the other built-in functionality that comes with the iPhone, iPad, or iPod. Mira, this one’s for you!

All the best,
David P.

The post I Deleted the App Store, Safari, iTunes, or the Camera from my iPhone, iPad, or iPod! (No You Didn’t!) appeared first on Payette Forward.

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