Payette Forward https://www.payetteforward.com Expert Help with iPhone, iPad, and Mac Mon, 15 Oct 2018 18:25:46 +0000 en-US hourly 1 https://wordpress.org/?v=4.9.8 What Is A SIM Card & Why Do I Need One? Here’s The Truth! https://www.payetteforward.com/what-is-a-sim-card-and-why-do-i-need-one-heres-truth/ https://www.payetteforward.com/what-is-a-sim-card-and-why-do-i-need-one-heres-truth/#respond Mon, 15 Oct 2018 18:25:46 +0000 https://www.payetteforward.com/?p=17727 A SIM (Subscriber Identity Module) card is one of the most important parts of your phone. Without it, your phone wouldn’t be able to connect to your wireless carrier’s cellular network. In this article, I’ll explain what a SIM card is, show you how to locate your phone’s SIM card, and help you remove the [...]

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A SIM (Subscriber Identity Module) card is one of the most important parts of your phone. Without it, your phone wouldn’t be able to connect to your wireless carrier’s cellular network. In this article, I’ll explain what a SIM card is, show you how to locate your phone’s SIM card, and help you remove the SIM card from your phone!

What Is A SIM Card?

A SIM card is responsible for storing lots of data that helps your wireless carrier distinguish your phone from other phones and devices on its network. Your phone’s authorization keys are stored on the SIM card so your phone has access to the data, texting, and calling services that your cell phone plan entitles you to. Your phone number is also stored on the SIM card.

Essentially, the SIM card is what allows your phone to access and function on your wireless carrier’s network.

Where Is My Phone’s SIM Card Located?

The location of the SIM card depends on what phone you have. Most of the time, the SIM card is located in a tray on one edge of the phone.

On most iPhones, the SIM card is located in a tiny tray on the right-hand edge of the phone. On the Samsung Galaxy S9, the SIM card tray is located along the top edge of the phone. If you can’t find the SIM card tray on one of your phone’s edges, a quick Google search will help you locate it!

Why Do Phones Have SIM Cards?

Connecting your phone to your wireless carrier’s network isn’t the only reason why phones still have SIM cards. SIM cards make it incredibly easy to transfer your phone number from one phone to another.

So, if you’re part of an upgrade program, it’s really easy for you to pop the SIM card out of your old phone and insert it into the new one!

How Do I Remove A SIM Card?

To remove the SIM card from your phone, you have to open the SIM card tray. This tray can be tricky to pop open because it’s so small. If you visit the Apple Store or a carrier’s retail store, you’ll see them open the SIM card tray using a fancy SIM card ejector tool.

However, most people don’t have SIM card ejector tools lying around the house. Instead, you can open the SIM card tray using a paperclip that’s straightened out. Check out our YouTube video if you need help ejecting your phone’s SIM card!

Fixing Common SIM Card Issues On Your iPhone

SIM cards are great, but they don’t always work properly. We have some great articles that will help you troubleshoot common problems with your iPhone’s SIM card.

SIM Cards Made SIMple

I hope this article cleared up any confusion you had about SIM cards. If you have any other questions you’d like us to answer, feel free to leave a comment down below.

Thanks for reading,
David L.

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What Is The Shortcuts App? Create Custom Siri Voice Commands! https://www.payetteforward.com/what-is-shortcuts-app-create-custom-siri-voice-commands/ https://www.payetteforward.com/what-is-shortcuts-app-create-custom-siri-voice-commands/#respond Fri, 12 Oct 2018 20:31:28 +0000 https://www.payetteforward.com/?p=18204 You just updated your iPhone to iOS 12 and you want to create your own Siri shortcuts. The Shortcuts app allows you to create all sorts of awesome Siri commands that will change the way you use your iPhone! In this article, I’ll explain what the Shortcuts app is and show you how you can use [...]

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You just updated your iPhone to iOS 12 and you want to create your own Siri shortcuts. The Shortcuts app allows you to create all sorts of awesome Siri commands that will change the way you use your iPhone! In this article, I’ll explain what the Shortcuts app is and show you how you can use it to create your own custom Siri voice commands.

What Is The iPhone Shortcuts App?

Shortcuts is an iOS 12 app that allows you to create custom shortcuts that do specific tasks on your iPhone. Shortcuts also allows you to link a specific Siri phrase to any task, so you can run your shortcuts hands-free!

Before We Begin…

Before you can begin adding shortcuts and creating custom Siri voice commands, you’ll have to do two things:

  1. Update your iPhone to iOS 12.
  2. Install the “Shortcuts” app.

Go to Settings -> General -> Software Update to check for an iOS 12 update. Tap Download and Install to update to iOS 12 if you haven’t already! It also won’t hurt to update your iPhone to a more recent version of iOS 12 if an update is available.

update iphone to ios 12

Next, head to the App Store and tap on the Search tab at the bottom of the screen. Type “Shortcuts” into the search box. The app you’re looking for should be the first or second app that appears. Tap the install button to the right of Shortcuts to install it.

install shortcuts app

How To Add A Shortcut From The Gallery

The Shortcuts app Gallery is a collection of Siri shortcuts that Apple has already created for you. Think of it like the App Store of iPhone Shortcuts.

To add a shortcut from the Gallery, tap on the Gallery tab at the bottom of the screen. You can browse shortcuts based on category, or search for something specific using the search box at the top of the Gallery.

Once you’ve found the shortcut you’d like to add, tap on it. Then, tap Get Shortcut. Now when you go to the Library tab, you’ll see the shortcut listed there!

get shortcut from gallery

How To Add Your Shortcut To Siri

By default, the shortcuts you add aren’t connected to Siri. However, it’s quite easy to create a Siri command for any shortcut you add to your Shortcuts Library.

First, go to your Shortcuts Library and tap the circular … button on the shortcut you’d like to add to Siri. Then, tap the settings button in the upper right-hand corner of the screen.edit iphone shortcut settings

Then, tap Add to Siri. Press the red circular button and say the phrase you’d like to use as your Siri shortcut. For my Browse Top News shortcut, I chose the phrase, “Browse top news.”

tap add to siri and record siri shortcut command

When you’re happy with your Siri shortcut, tap Done. If you want to record a different Siri phrase, or re-record the one you just made, tap Re-Record Phrase.

re record siri shortcut phrase

When you’re satisfied with your Siri shortcut phrase, tap Done in the upper right-hand corner of the screen.

To test my shortcut, I said, “Hey Siri, browse top news.” Sure enough, Siri ran my shortcut and helped me check out the latest headlines!

use siri to run iphone shortcut

How To Delete A Shortcut

To delete a shortcut, tap Edit in the upper left-hand corner of the screen. Tap on the shortcut or shortcuts you’d like to delete, then tap the trash can button the upper right-hand corner of the screen. Finally, tap Delete Shortcut to confirm your decision. When you’ve finished deleting Shortcuts, tap Done in the upper left-hand corner of the screen.

delete shortcut on iphone

How To Edit A Shortcut

Whether you’ve built your own or shortcut or downloaded one from the Gallery, you can edit it! Go your shortcuts Library and tap the circular button on the shortcut you’d like to edit.

For example, in the Browse Top News shortcut I added, I can add or remove additional news website, change how articles are sorted, limit the amount of articles that appear when I use the shortcut, and much more.

edit siri shortcut

How To Create A Custom Voice Command Using Shortcuts

Now that you know the basics, it’s time to have some fun. It would be impossible to show you all the different types of shortcuts you can make, so I’m going to walk you through a basic shortcut that you’ll probably find useful. The shortcut I’m going to show you how to make will let you open any specific webpage by simply using a Siri voice command.

Without further ado, let’s create a custom Siri shortcut!

Open Shortcuts and tap Create Shortcut. At the bottom of the screen, you’ll see some recommendations for shortcuts you create. You can tap on the Search box to find something more specific, such as shortcuts for specific apps or content types.

I wanted to create a shortcut that would easily let me see the latest New York Yankees scores and news. First, I tapped on the Search box and scrolled down to Web. Then, I tapped URL.

web url shortcuts

Finally, I typed in the URL I wanted to link to this shortcut. After entering the URL, tap Done in the upper-right hand corner of the screen.

add url to url shortcut

However, this shortcut requires a second step. First I had to tell the Shortcuts app what URL I wanted to go to, then I had to tell it to actually open the URL in Safari.

Adding a second step to your Siri shortcut is just like adding the first step. All you have to do is find the second step and tap on it!

I tapped on the Search box again and scrolled down to Safari. Then, I tapped Open URLs. This step uses Safari to actually open the URL or URLs you identify in the URL shortcut.

safari open urls shortcut

When you add a second step to your shortcut, it will appear below the first step you added. If you find that your steps are in the wrong order, you can simply drag them to the correct spot!

add second step to siri shortcut

Next, I wanted to add a custom Siri phrase to my shortcut. As I explained earlier in this article, you can add a custom Siri command to your shortcut by tapping the circular … button, then tapping the settings button.

I tapped Add to Siri, then recorded the phrase “Go Yankees.” Don’t forget to tap Done in the upper right-hand corner of the screen when you’re happy with your Siri recording.

To test my custom shortcut, I said, “Hey Siri, Go Yankees!” Just as expected, my shortcut took me directly to ESPN’s page on the New York Yankees so I could be reminded that they just got eliminated from the playoffs!

testing iphone siri shortcut

How To Name Your Custom Siri Shortcut

I recommend naming all of your Siri shortcuts so you can keep them organized. To give your shortcut a name, tap on the circular  button, then tap the settings button.

edit settings of custom siri shortcut

Next, tap Name and type in whatever you’d like this shortcut to be called. Then, tap Done in the upper right-hand corner of the screen.

how to change name of iphone shortcut

How To Change The Icon & Color Of Your Siri Shortcut

One of the easiest ways to organize your shortcuts is to color code them. Most shortcuts have a default icon and color based on the type action the shortcut does, but you can change these defaults to really customize your shortcuts library!

To change the color of an iPhone shortcut, tap the circular … button, then tap the settings button. Next, tap Icon.

Now, you can adjust the color of the shortcut. To change the shortcut’s icon, tap on the Glyph tab and select one of the hundreds of icons available!

For my Yankees shortcut, I decided to use a darker shade of blue and a baseball icon. When, you’re happy with the look of your shortcut, tap Done in the upper right-hand corner of the display.

change iphone shortcut icon and color

You’ll see the updated color and icon when you go to your Shortcuts Library!

before after iphone shortcut icon change

More Advanced Siri Shortcuts

As you can probably tell, there are endless possibilities when it comes to iPhone shortcuts. Even though the Shortcuts app can be a bit complicated, you can do really amazing things once you get the hang of it. We’ll be creating a series of videos about iPhone Shortcuts on our YouTube channel, so make sure you’re subscribed!

The Shortest Distance Between Two Points Is A Shortcut!

I hope this article helped you understand the new iPhone Shortcuts app and how you can use it to get more out of your iPhone. Make sure you share this article on social media to show your family and friends how they can create custom Siri shortcuts too! Leave us a comment down below and let us know what your favorite shortcuts are, or share with us some of the ones you’ve created.

Thanks for reading,
David L.

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My iPad Screen Is Frozen! Here’s The Real Fix. https://www.payetteforward.com/my-ipad-screen-is-frozen-heres-the-real-fix/ https://www.payetteforward.com/my-ipad-screen-is-frozen-heres-the-real-fix/#respond Thu, 11 Oct 2018 13:53:10 +0000 https://www.payetteforward.com/?p=18099 Your iPad froze and you’re not sure what to do. You’re tapping the display and pressing the Home button, but nothing’s happening. In this article, I’ll show you how to fix the problem when your iPad screen is frozen! Hard Reset Your iPad The first thing to do when your iPad screen is frozen is to [...]

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Your iPad froze and you’re not sure what to do. You’re tapping the display and pressing the Home button, but nothing’s happening. In this article, I’ll show you how to fix the problem when your iPad screen is frozen!

Hard Reset Your iPad

The first thing to do when your iPad screen is frozen is to hard reset it. This forces your iPad to turn off and back on immediately and abruptly, which should unfreeze it.

Simultaneously press and hold the power button and the Home button until the Apple logo appears in the center of your iPad’s display. Your iPad will turn on shortly after.

Back Up Your iPad

Before going further, make sure you’ve backed up your iPad. That way, you won’t lose any of your personal data, just in case we’re dealing with a more complicated software issue.

To back up your iPad to iCloud, go to Settings and tap on your name at the top of the screen. Then, tap iCloud -> iCloud Backup -> Back Up Now.

backup ipad to icloud

You can also back up your iPad in iTunes. Connect your iPad to a computer and open up iTunes. Then, click the iPad button near the upper left-hand corner of the screen and click Back Up Now.

ipad back up now itunes

Is An App Causing Your iPad To Freeze?

A lot of the time, a bad app can be the reason why your iPad screen freezes. The app may crash when you open it or use it, freezing your iPad.

One quick way to see if you’re having issues with a specific app is to head to iPad Analytics. Open Settings and tap Privacy -> Analytics -> Analytics Data.

privacy ipad analytics data

If you see the name of one of your apps listed here many times in a row, there’s probably an issue with that app. I recommend uninstalling the app and reinstalling it again.

To do this, lightly press and hold on the app icon until a small X appears. Tap the X, then tap Delete to uninstall the app. Finally, go back to the App Store and reinstall it.

If the app continues to freeze your iPad’s screen, it’s probably best to just delete the app completely and find an alternative.

Reset All Of Your iPad’s Settings

We often refer to Reset All Settings as a “magic bullet” for troublesome software issues. Software problems are very difficult to track down, but we can usually fix the problem by resetting everything in the Settings app.

Everything in the Settings app in restored to factory defaults when you Reset All Settings. This means you’ll have to reenter Wi-Fi passwords, reconnect Bluetooth devices, and reconfigure the settings that help you improve iPad battery life.

To reset all settings on your iPad, go to Settings -> General -> Reset -> Reset All Settings. Enter your iPad passcode and tap Reset All Settings to confirm.

reset all settings on ipad

Put Your iPad In DFU Mode

A DFU restore is the deepest type of iPad restore. It erases and reloads all of the code on your iPad, giving it a completely fresh start. Make certain that you have a backup of your iPad before putting it in DFU mode. Once you’re ready, check out our iPad DFU mode walkthrough!

iPad Repair Options

If your iPad keeps freezing, or if iTunes isn’t recognizing your iPad at all, you’ll probably have to get it repaired. Liquid damage or broken internal components could be causing either of these problems!

Set up an appointment at your local Apple Store’s Genius bar if your iPad is protected by an AppleCare+ plan. If you’re looking for a faster (and sometimes cheaper) repair option, I highly recommend Puls, an on-demand repair company. They send a certified technician directly to you who will fix your iPad right on-the-spot.

It’s Starting To Warm Up!

You’ve fixed your frozen iPad! You’ll know exactly how to fix the problem next time your iPad screen freezes. Leave any other questions if you have about your iPad in the comments section below!

Thanks for reading,
David L.

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My iPad Screen Is Cracked! Here’s The Real Fix. https://www.payetteforward.com/my-ipad-screen-is-cracked-heres-the-real-fix/ https://www.payetteforward.com/my-ipad-screen-is-cracked-heres-the-real-fix/#respond Mon, 08 Oct 2018 18:07:18 +0000 https://www.payetteforward.com/?p=18197 Your iPad has a cracked screen and you want to get it fixed. It can be difficult to know what your iPad repair options or which one is best for you. In this article, I’ll explain what to do when your iPad screen is cracked so you can get it fixed today! Assess The Damage To [...]

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Your iPad has a cracked screen and you want to get it fixed. It can be difficult to know what your iPad repair options or which one is best for you. In this article, I’ll explain what to do when your iPad screen is cracked so you can get it fixed today!

Assess The Damage To Your iPad

It’s important to assess how badly your iPad screen has been cracked before trying to decide where you should get it repaired. If the screen is completely shattered, you’ll probably want to get it repaired sooner rather than later.

If only a small portion of the display is cracked, you may just want to live with it. I had a tiny crack on my iPhone 7 that I never got fixed. After awhile, I almost forget it was there! Small, thin cracks typically don’t affect what you can and can’t do on your iPad, but they can definitely be an eyesore.

Furthermore, if you ever plan on trading in your iPad or selling it to someone else, you’ll probably have to get it repaired. You may not be able to trade in your iPad if it has a cracked screen, and you won’t get as high of a resale value if you try to sell it with a less-than-perfect display.

Under very rare circumstances, Apple may repair a your iPad’s display for free if it only has a small, single hairline crack. If your iPad falls into this category, and it’s covered by an AppleCare+ protection plan, it may be worth your while to try your luck at the Apple Store. Just don’t go in expecting a free repair, as this almost never happens.

In the paragraphs below, I’ll talk about preparing your iPad before getting it repaired and recommend some of the best companies that can fix its cracked screen as soon as possible!

Back Up Your iPad

It’s a good idea to save a backup of your iPad before getting its screen repaired. That way, if something goes wrong while it’s getting fixed, you won’t lose any of your data or personal information!

To back up your iPad, connect it to your computer and open iTunes. Click the iPad button in the upper left-hand corner of iTunes, then click Back Up Now.

ipad back up now itunes

Check out our YouTube video if you’d rather back up your iPad to iCloud from the Settings app!

Cover Up The Screen

It’s a good idea to cover upgrade the cracked screen with packing tape or a large ziplock bag. That way, you won’t accidentally cut yourself on a sharp piece of glass!

Comparing Your Repair Options

You have a few good repair options when your iPad screen is cracked. If you have an AppleCare+ protection plan for your iPad, your first trip should probably be to the Apple Store. Your AppleCare+ plan covers you for two incidents, but you’ll be charged a $49 service fee.

You can set up an appointment at your Apple Store online just to make sure you don’t have to stand around at the store all day. Apple also has a mail-in repair program, which is a good option if you don’t mind the 1–2 week turnaround time.

Unfortunately, Apple iPad repairs can get very expensive if you don’t have AppleCare+. Repairs on newer iPads can cost as much as $599! If you’re looking for a less-expensive option, I highly recommend the services of Puls, an on-demand repair company. They’ll come to you and fix your cracked iPad screen on-the-spot.

Can I Replace The Screen On My Own?

You could attempt to replace a cracked iPad screen on your own, but I wouldn’t recommend trying it. Repairing an iPad is an incredibly difficult task that requires a special set of tools.

Furthermore, Apple won’t save the day if you make a mistake when trying to fix your own iPad. As soon as you open it up, your AppleCare+ warranty is voided. If you try to bring your iPad into an Apple Store and an Apple Tech sees that you’ve opened up your iPad, they’ll refuse to fix it for you.

Long story short, don’t try to fix your cracked iPad display on your own unless you have experience replacing screens and aren’t afraid to void your AppleCare+ plan.

Crack A Smile, Your iPad Will Be Fixed!

You now know what to do to get your cracked iPad screen fixed as soon as possible. I hope you’ll share this article on social to help teach your family and friends what to do when their iPad screen is cracked! Leave any other questions you have about your iPad down below in the comments section.

Thanks for reading,
David L.

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My iPad Screen Is Black! Here’s The Real Fix. https://www.payetteforward.com/ipad-screen-is-black-heres-real-fix/ https://www.payetteforward.com/ipad-screen-is-black-heres-real-fix/#respond Fri, 05 Oct 2018 14:15:12 +0000 https://www.payetteforward.com/?p=18089 You were playing a game or watching a show on your iPad when something suddenly went wrong. Its display has gone completely black and you can’t do anything now. In this article, I’ll show you what to do when your iPad screen is black so you can fix the problem for good! Hard Reset Your iPad [...]

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You were playing a game or watching a show on your iPad when something suddenly went wrong. Its display has gone completely black and you can’t do anything now. In this article, I’ll show you what to do when your iPad screen is black so you can fix the problem for good!

Hard Reset Your iPad

A lot the time, your iPad screen goes black because of a software crash. In many cases, your iPad is still on and running in the background! A hard reset can temporarily fix the problem if your iPad is experiencing a software crash.

Simultaneously press and hold the power button and the Home button until the Apple logo appears on the center of the display. You may have to hold both buttons for 25–30 seconds!

If your iPad turned back on, that’s great! But we’re not done yet. The software problem that made your iPad screen black hasn’t actually been fixed. If the problem continues to occur on your iPad, we highly recommend putting it into DFU mode and restoring.

Put Your iPad In DFU Mode

A DFU restore is the deepest type of restore you can perform on your iPad. All of its code is erased and reloaded,  which will fix any deeply hidden software problem. We strongly recommend backing up your iPad before putting it in DFU mode! When you’re ready to go, check out our iPad DFU mode walkthrough!

iPad Screen Repair Options

There’s probably a hardware problem if your iPad display is still black. If you recently dropped your iPhone, or if it has been exposed to liquid, some cables may have become damaged or dislodged from the logic board.

Set up an appointment at your local Apple Store’s Genius Bar and see if they can fix it for you. As long as your iPad is covered by AppleCare+, you’ll probably be able to get an affordable repair.

I also recommend a repair company named Puls, especially if you don’t have an AppleCare+ protection plan. They’ll send a certified technician directly to you, whether you’re at work, home, or the local coffee shop. Your repair is covered by a lifetime warranty, and sometimes it’ll be cheaper than Apple!

It’s Black Magic! But Not Really…

Your iPad’s black screen problem has been fixed! If your iPad screen goes black again, you’ll know how to fix the problem. Leave any other questions you have about your iPad down below in the comments section!

Thanks for reading,
David L.

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My iPad Screen Is Broken! Here’s The Real Fix. https://www.payetteforward.com/my-ipad-screen-is-broken-heres-the-real-fix/ https://www.payetteforward.com/my-ipad-screen-is-broken-heres-the-real-fix/#respond Thu, 04 Oct 2018 14:43:47 +0000 https://www.payetteforward.com/?p=18101 Your iPad screen broke and you don’t know what to do. Now you can’t watch videos, play games, or check your email! In this article, I’ll explain what to do when your iPad screen is broken and help you get it fixed as soon as possible. Assess The Damage To Your iPad Before exploring repair options, [...]

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Your iPad screen broke and you don’t know what to do. Now you can’t watch videos, play games, or check your email! In this article, I’ll explain what to do when your iPad screen is broken and help you get it fixed as soon as possible.

Assess The Damage To Your iPad

Before exploring repair options, it’s important to evaluate how badly your iPad’s screen has been broken. Is it totally shattered, or is it only a tiny crack? Is your iPad still usable?

For some people, a slightly cracked iPad display isn’t a huge deal. I had a thin crack on my iPhone 7, but never bothered getting it replaced. The cost and time-investment of getting it repaired wasn’t worth the hassle for me. Eventually, I forgot the crack was even there!

In rare cases, Apple may cover the cost of your repair if the only damage to your iPad’s screen is a thin, hairline crack. Don’t head into the Apple Store expecting them to fix or replace your iPad for free, but it may be worth a shot.

However, if your iPad screen is totally shattered, you’ll have to get it repaired. Without a functioning display, your iPad is basically an expensive paperweight or coaster! Keep reading to learn the next steps towards getting your broken iPad screen repaired.

Are Sharp Pieces Of Glass Sticking Out Of The Screen?

A lot of the time, sharp pieces of glass will stick out of your iPad’s screen when it’s broken. It’s a good idea to cover up the screen with packing tape or a plastic bag. That way, you won’t have to stop at the hospital on your way to the Apple Store.

Try To Back Up Your iPad

Even though your iPad screen is broken, you can sometimes still back it up. I strongly recommend backing up your iPad now if possible, just in case something goes really wrong when you get it repaired.

To back up your iPad, connect it to your computer using a Lightning cable. Then, open iTunes and click on the iPad button near the upper left-hand corner of the window. Finally, click Back Up Now.

ipad back up now itunes

iPad Repair Options

There a couple of options if you’ve decided on completely repairing your iPad’s display. If your iPad is covered by an AppleCare+ plan, set up an appointment at the Genius Bar and see what they can do for you.

If your iPad isn’t covered by an AppleCare+ protection plan, then the Apple Store may not be your best or cheapest option. Out-of-warranty iPad screen repairs can cost as much as $199 – $599! That’s probably more than you want to pay out-of-pocket.

I also recommend the on-demand repair company Puls, who will send a technician directly to your home or workplace in as little as an hour. That tech will fix your iPad on-the-spot and give you a lifetime warranty on the repair! Best of all, Puls iPad display repairs start at $129, so you’ll probably get a better deal than you would’ve at the Apple Store.

Could I Just Fix It Myself?

You could fix your broken iPad screen on your own, but I don’t recommend trying to. Repairing or replacing the screen of an iPad is very difficult to do, especially if you have no experience. You’ll need a special iPad repair toolkit, a high-quality replacement screen, and a very steady hand. If one thing goes wrong, you could wind up with a completely broken iPad.

Furthermore, Apple won’t bail you out if you make a mistake. Once you start trying to repair your broken iPad screen yourself, you void your AppleCare+ protection plan.

When your iPad or iPhone is broken, it’s best to leave the repair in the hands of an expert!

iPad Screen: Repaired!

You now know what to do when your iPad screen is broken! I hope you’ll share this article with your family and friends when they need to have their iPad screen repaired or replaced. If you have any other questions about your Apple products, leave me a comment down below!

Thanks for reading,
David L.

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How Do I Hard Reset An iPhone XS & iPhone XS Max? The Fix! https://www.payetteforward.com/how-to-hard-reset-iphone-xs-iphone-xs-max-fix/ https://www.payetteforward.com/how-to-hard-reset-iphone-xs-iphone-xs-max-fix/#respond Mon, 01 Oct 2018 14:00:04 +0000 https://www.payetteforward.com/?p=17991 You just got your new iPhone XS or XS Max, but now it’s frozen! You have to restart it, but you’re not sure how. In this article, I’ll show you how to hard reset an iPhone XS and iPhone XS Max. How To Hard Reset An iPhone XS & iPhone XS Max Quickly press and release [...]

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You just got your new iPhone XS or XS Max, but now it’s frozen! You have to restart it, but you’re not sure how. In this article, I’ll show you how to hard reset an iPhone XS and iPhone XS Max.

How To Hard Reset An iPhone XS & iPhone XS Max

  1. Quickly press and release the volume up button.
  2. Quickly press and release the volume down button.
  3. Press and hold the side button.
  4. Release the side button when the Apple logo appears on the screen. This can take 20–30 seconds in some cases.

Your iPhone XS or XS Max will turn back on shortly after the Apple logo flashes onto the screen!

Is It Bad To Hard Reset My iPhone XS Or XS Max?

Hard resets are a great temporary fix when your iPhone is frozen, stuck on the Apple logo, or stuck on a black screen. A hard reset turns your iPhone off and back on abruptly, which is a quick fix for these common software problems.

However, there a couple problems with the hard reset. First, a hard reset doesn’t actually fix the underlying software issues that are freezing your iPhones display. Those problems still exist and will usually crop up again if all you do is hard reset your iPhone. We recommend putting your iPhone into DFU mode to fix deep software problems!

You also run the risk of corrupting software files when you hard reset your iPhone. Unlike a soft reset (turning your iPhone off and back on), the programs, functions, and applications aren’t shut down naturally when you hard reset your iPhone.

Here’s the moral of the story: only hard reset your iPhone when you absolutely have to. Always try soft reseting your iPhone before resorting to a hard reset. Hard resets don’t actually fix software problems on your iPhone, so you may need to go a step further and reset all settings or DFU restore your iPhone.

That Wasn’t So Hard!

You’ve successfully hard reset your iPhone and it’s working normally again! Make sure to share this article on social media with your family and friends so you can teach them how to hard reset an iPhone XS or iPhone XS Max. Have any other questions about these new iPhones? Leave them in the comments section below!

Thanks for reading,
David L.

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My iPhone Keeps Crashing! Here’s The Real Fix. https://www.payetteforward.com/my-iphone-keeps-crashing-heres-real-fix/ https://www.payetteforward.com/my-iphone-keeps-crashing-heres-real-fix/#respond Fri, 28 Sep 2018 14:10:17 +0000 https://www.payetteforward.com/?p=18016 Your iPhone is crashing and you’re not sure why. Most of the time when dealing with a crashing iPhone, its software is causing the problem. In this article, I’ll explain why your iPhone keeps crashing and show you how to fix the problem for good! Restart Your iPhone One quick way to fix a minor software [...]

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Your iPhone is crashing and you’re not sure why. Most of the time when dealing with a crashing iPhone, its software is causing the problem. In this article, I’ll explain why your iPhone keeps crashing and show you how to fix the problem for good!

Restart Your iPhone

One quick way to fix a minor software problem that could be crashing your iPhone is to turn it off and back on. All the applications and programs running on your iPhone can shut down normally, giving them a fresh start once you turn it back on.

Press and hold the power button until slide to power off appears on the display. If you have an iPhone X, XR, XS, or XS Max, simultaneously press and hold Volume Down button and the side button to reach the slide to power off screen.

slide to power off iphone x

Next, turn off your iPhone by swiping the circular power button from left to right across the display. Once your iPhone has completely shut down, press and hold the power button (iPhone 8 and older) or the side button (iPhone X and newer) until you see the Apple logo on the display. Your iPhone will turn back on shortly after.

My iPhone Froze When It Crashed!

If your iPhone froze when it crashed, you’ll have to hard reset it rather than shut it down normally. A hard reset forces your iPhone to turn off and back on abruptly.

Here’s how to hard reset your iPhone:

iPhone XS, X, and 8: Press and release the Volume Up button, then press and release the Volume Down button,  then press and hold the side button. Release the side button when the Apple logo appears.

iPhone 7: Simultaneously press and hold the power button and Volume Down button until the Apple logo appears.

iPhone SE, 6s, and earlier: Press and hold the Home button and the power button simultaneously until you see the Apple logo on the screen.

Close Out Of Your Apps

It’s possible your iPhone keeps crashing because one of your apps keeps crashing. If that app is left open in the background of your iPhone, it could continuously crash your iPhone’s software.

First, open the app switcher on your iPhone by double-pressing the Home button (iPhone 8 and earlier) or swiping up from the very bottom to the center of the screen (iPhone X and later). Then, close your apps by swiping them up and off the top of the screen.

close apps iphone 8 vs iphone x

If an app was responsible for the problem, you may want to check out crashing iPhone apps. It’ll help you diagnose and fix problems with app or apps that are crashing!

Update Your iPhone Software

Using an iPhone with an outdated version of iOS, the iPhone’s operating system, can cause it to crash. Check for a software update by going to Settings and tapping General -> Software Update. Tap Download & Install if an iOS update is available.

update iphone to ios 12

Back Up Your iPhone

If your iPhone is still freezing, it’s time to save a backup, just to make sure you don’t lose any of the information on your iPhone. The next two troubleshooting steps in this article address deeper software problems and require resetting some or all of your iPhone to factory defaults. By saving a backup, you won’t lose any data when you reset or restore your iPhone!

Check out our YouTube video to learn how to backup your iPhone to iCloud. You can also backup your iPhone by connecting it to iTunes, clicking the phone icon in the upper left-hand corner, and clicking Back Up Now.

back up now itunes

Reset All Settings

When you reset all settings on your iPhone, everything in the Settings app gets reset to factory settings. You’ll have to reconnect your Bluetooth devices, reenter your Wi-Fi passwords, and re-optimize your Settings app to improve battery life. Issues in the Settings app can be very difficult to track down, so we reset all settings to try and fix the problem in one fell swoop.

To reset all the settings on your iPhone, open Settings and tap General -> Reset -> Reset All Settings. You’ll have to reenter you passcode and confirm your decision by tapping Reset All Settings.

how to reset all the settings on your iphone

Put Your iPhone In DFU Mode

Our final software troubleshooting step for crashing iPhones is a DFU restore. This restore will erase all the code on your iPhone, then reload it line-by-line. After saving a back up, check out our walkthrough to learn more about DFU mode and how to restore your iPhone.

iPhone Repair Options

A hardware issue is almost certainly causing the problem if your iPhone is still crashing after you’ve put it in DFU mode and restored. Liquid exposure or a drop on hard surface can damage the internal components of your iPhone, which may be causing it to crash.

Set up a Genius Bar appointment at your local Apple Store and see what they can do for you. I also recommend an on-demand repair company called Puls. They can send an expert technician directly to you in as little as 60 minutes! That tech will repair your iPhone on-the-spot and give you a lifetime warranty on the repair.

Crash Into Me

You’ve successfully fixed your crashing iPhone and it’s not giving you problems anymore! Next time your iPhone keeps crashing, you’ll know how to solve the problem. Leave me any other questions you have about iPhones in the comments section down below.

Thanks for reading,
David L.

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Best Deals On The iPhone XS & XS Max | Get Yours Today! https://www.payetteforward.com/best-deals-on-the-iphone-xs-xs-max-get-yours-today/ https://www.payetteforward.com/best-deals-on-the-iphone-xs-xs-max-get-yours-today/#respond Tue, 25 Sep 2018 18:29:49 +0000 https://www.payetteforward.com/?p=18049 The iPhone XS and iPhone XS Max have been released and they’re as amazing as ever. If you’re concerned about the price of these new iPhones, you can put those fears aside! We’ve compiled a list of the best iPhone XS and iPhone XS Max deals from major carriers including Verizon, Sprint, AT&T, and T-Mobile. [...]

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The iPhone XS and iPhone XS Max have been released and they’re as amazing as ever. If you’re concerned about the price of these new iPhones, you can put those fears aside!

We’ve compiled a list of the best iPhone XS and iPhone XS Max deals from major carriers including Verizon, Sprint, AT&T, and T-Mobile. You can get a great phone for an even better price!

Verizon

Buy One iPhone XS or XS Max, save $700 on a second

True story: Dave K. saved $150 / month on 2 lines by switching from AT&T to Verizon, and got the new iPhone XS with the money he saved!

AT&T

Buy One, Give One. Buy one iPhone XS / XS Max, save $700 on a second

Sprint

Trade In Your Old Phone, Get An iPhone XS for $0 / month

Trade In Your Old Phone, Get An iPhone XS Max for $4.17 / month

T-Mobile

Get A Great Deal On iPhone XS & Free 2-Day Shipping With Promo Code 2DAY

Boost Mobile

Save $100 on iPhone XS Max When You Order Online

Save $100 on iPhone XS When You Order Online

Straight Talk

Want an older iPhone for cheap? Check out Straight Talk’s price drops!

Enjoy Your New iPhone!

I hope this article helped you get a great deal on the new iPhone XS or XS Max. Leave a comment down below and tell us how much you saved!

All the best,
David L.

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My iPhone Screen Is Blinking! Here’s The Real Fix. https://www.payetteforward.com/my-iphone-screen-is-blinking-heres-real-fix/ https://www.payetteforward.com/my-iphone-screen-is-blinking-heres-real-fix/#respond Mon, 24 Sep 2018 19:32:41 +0000 https://www.payetteforward.com/?p=17996 Your iPhone display keeps blinking and you’re not sure why. No matter what you do, the screen keeps flashing! In this article, I’ll show you what to do when your iPhone screen is blinking! Hard Reset Your iPhone A hard reset may temporarily fix your blinking iPhone if a software crash caused the problem. Often times, [...]

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Your iPhone display keeps blinking and you’re not sure why. No matter what you do, the screen keeps flashing! In this article, I’ll show you what to do when your iPhone screen is blinking!

Hard Reset Your iPhone

A hard reset may temporarily fix your blinking iPhone if a software crash caused the problem. Often times, software crashes may also freeze your iPhone — a hard reset can fix that too!

Here’s a breakdown of how to hard reset different iPhones:

  • iPhone SE, 6s, and earlier: Press and hold both the power button and the Home button at the same time until the Apple logo flashes onto the center of the screen.
  • iPhone 7 & 7 Plus: Simultaneously press and hold the power button and the Volume down button. Release both buttons when the Apple logo appears on the display.
  • iPhone 8, X, and XS: Quickly press and release the Volume Up button, then Volume Down button, then press and hold down on the side button until you see the Apple logo appear.

A hard reset is only a temporary fix for a blinking iPhone screen. We still haven’t addressed the root cause of the problem, which we can attempt to fix with a DFU restore. If a hard reset didn’t fix your iPhone screen, we still recommend putting your iPhone in DFU mode before exploring repair options!

DFU Restore

The DFU restore is the deepest restore you can perform on an iPhone. All of your iPhone’s code is erased and reloaded, giving it a completely fresh start!

Make sure you have a backup of information before putting your iPhone in DFU mode. That way, once the restore is complete, you won’t lose and photos, videos, or contacts. Check out our step-by-step guide when you’re ready to put your iPhone in DFU mode!

Your Screen Repair Options

You’ll probably have to get your iPhone repaired if it’s still blinking after the DFU restore. If you recently dropped your iPhone, or if it was recently exposed to liquid, some internal components could be damaged.

Take your iPhone into your local Apple Store if you have an AppleCare+ plan. We recommend setting up an appointment at the Genius Bar first so you don’t have to spend the day waiting around.

Puls is another great option if you want to get your blinking iPhone screen repaired today. They’ll send a technician directly to you in as little as 60 minutes! Puls repairs are sometimes cheaper than Apple and they come with a lifetime warranty.

Fixed In The Blink Of An Eye

You’ve fixed your blinking iPhone screen! Next time your iPhone screen is blinking, you’ll know exactly how to fix the problem. Leave any other questions you have about your iPhone down below in the comments section!

Thanks for reading,
David L.

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