iPhone Restoring from iCloud backup for days

      • Inactive
        Anonymous on #2862

        My iPhone 5s suffered a few glitches after the two most recent iOS updates. I went to the Genius Bar to get some help and they had me reset the phone and restore from an iCloud back up…that was several days ago and the back up is still not complete, though the progress bar is making tiny amounts of headway. the time estimated for restoring is “about 5 days.” Whisky, Tango, Foxtrot…does anyone know what to do to fix this?

      • Keymaster
        David Payette on #2987

        Dear Elizabeth,

        Yikes! That’s too long. My advice is to abort the transfer and start over again when you’re connected to a really solid Wi-Fi network. If you’re restoring at home, it might be a good idea to turn your wireless router and modem off and back on again. That old trick still solves lots of problems. Hope this helps, and if you’ve already solved the problem, I’d be interested to find out how it turned out.

        Thanks for writing and all the best,
        David

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