What Uses Data On iPhone? Using Too Much? The Fix!

Mobile data is expensive, and when an iPhone is using too much data, the bill you receive from your carrier can be shocking, to say the least. To make matters worse, carriers can’t tell you anything more than which phone is having the problem — they can’t tell you what’s causing the problem. It’s up to you to figure out why your iPhone is using so much data, and it can be very frustrating if you don’t know where to start. It can be difficult to track what uses data on iPhone, but I’m here to show you how.

In this article, I’ll help you solve the mystery of why your iPhone data usage is so high. We’ll start by covering a few important points about reducing iPhone data usage, and then we’ll move on to some of the specific problems that may be causing your iPhone to use so much data.

How Do I Know If My iPhone Is Using Mobile Data?

If your iPhone is connected to Wi-Fi, it’s not using mobile data, and anything you use your iPhone to do won’t count against your data allowance. It’s therefore important to know when your iPhone is connected to Wi-Fi and when it isn’t, and it’s easy to tell. Look in the upper left hand corner of your iPhone. If you see the Wi-Fi radio signal next to your carrier name (in the shape of a baseball diamond), you’re connected to Wi-Fi. If you see LTE, 4G, 3G, or anything else next to the name of your carrier, your iPhone is using mobile data.

Three Important iPhone Data Saving Tips You May Already Be Aware Of

iphone is connected to wifi

1. Use Wi-Fi Instead Of Data

Always use Wi-Fi when it’s available. Whether at Starbucks, McDonalds, the Library, or at home, make sure your iPhone is connected to Wi-Fi. Check out this Apple support article called iOS: Connecting to Wi-Fi for instructions about how to connect to Wi-Fi using your iPhone.

One of the great features of the iPhone is that once you’ve connected to a Wi-Fi network the first time, your iPhone remembers that connection and automatically connects to that Wi-Fi network when it’s in range. Given the choice, your iPhone should always use Wi-Fi instead of mobile data.

playing music and video on iphone

2. Limit Streaming of Video and Music

It’s important to be aware of what uses the most data when you use your iPhone. Streaming video and music typically use the most mobile data in the shortest amount of time. It’s important, therefore, to limit your use of video-streaming apps like YouTube, Hulu Plus to when you’re on Wi-Fi. Apps that stream music can also use quite a bit of data, but streaming music uses a lot less data than video. On my iPhone, I only stream video once in a while when I’m using mobile data, but I don’t worry as much about streaming music from Pandora or Spotify.

If you want to watch video on your iPhone, especially on long trips, try to download the video to your iPhone before you leave. If you rent or purchase a movie from iTunes, for example, you have the option to download it to your phone using Wi-Fi ahead of time. If you’re already on vacation and you don’t have Wi-Fi at your hotel, head to a local Starbucks and use their Wi-Fi to download the big movie file. I recently met a couple of wonderful people who were doing just that.

closing out apps on iphone

3. Close Out Your Apps

Once every day or two, close out your apps by quickly pressing the home button twice and swiping up on each app. Apps can send and receive data in the background, and that’s absolutely fine, unless something goes awry. Closing out an app clears it from the application memory and should stop that particular app from using your mobile data in the background.

Still Using Too Much Data?

If you’re already aware of these tips and you’re still using too much data, we’re going to have to move on and try to figure out which app is sending or receiving data without your permission. Issues with apps that use too much data often occur because an upload or download is failing. In other words, the app tries to send a file, and it fails, so it tries to send the file again, and it fails again, and so on and so on…

On the next page, I’ll show you how to discover which app is using so much data, so you can solve this mystery once and for all.

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About Author

I'm a former Apple employee and the founder of Payette Forward, and I'm here to help you with your iPhone.

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Al Radefeld
1 year ago

Too bad Verizon…. I figured you out. Thanks for great advice in article.

Harry Dews
2 years ago

Thank you, thank you, for your email tip. I had a email message stuck in my outbox using up all my data, I deleated the email and all is ok. I never would have found that problem, thanks again!!!

Danny Farmer
2 years ago

Thank you for the knowledge.

Breda Timmins
2 years ago

Thank you so much for taking the time to share all this very useful information. I am 80 and have just acquired my first iphone.

Lloyd James
2 years ago

With Unicom Manchester got a bill for 12000 for they say s surge of data usage between 5/8pm on a Tuesday. Had to pay it as they were cutting on interest. I am totally baffled how this happend.

Darlene Bauer
2 years ago

Very helpful article – thanks!!

Judith McClintock
2 years ago

thank you so much for this information. i tried to contact my service provider and they were useless but this has solved my very expensive and frustrating problem. thanks again for helping me understand my phone

Christine Glasse
2 years ago

I have been going over my data. is it because of a tv channel from america that I watch at times, especially if the programme is live?

Sal Digiovanni
2 years ago

SAL D
My I phone only tells me how much data I used on what date and the only thing I can come with is
my wife gave me a gift for my birthday ALEXA I was asking ALEXA to play music on those days !!!!!

Janet Marchione
2 years ago

David, you are genius and generous! It was a little of several of your ideas. Thank you so much! Janet

Rick Clark
2 years ago

Thank You for your help. Hope this “slows down” my new I phone 7. Have added you to my Bookmarks.
Have a Blessed Day!

Susan Brown Matsumoto
2 years ago

I just purchased a iPhone X on Sunday. In two days the phone has used over 10GB of data. 🙁 I typically use under 1 GB a month. I called Verizon and they said most of it is Maps and Navigation. I haven’t used this new phone for either of these things. The Apple store had me do a backup from iCloud from my old iPhone 6 to the new iPhone x. Verizon insists it is Maps and Naviagation but if I didnt’ use that at all on this new phone what is happening? I have turned off the cellular… Read more »

Punjab Singh
2 years ago

thank you, your tutorial was the best. I think i found the problem. Last rest was 20monts earlier.

Sibel Unal Miglino
2 years ago

This is a very helpful article. Hope you can help with my issue. I have 4 GB plan and starting last month my data would be used up in couple of days. Verizon told me it is youtube video stream on my phone. I don’t watch youtube much and if I do, I make sure I am connected to wifi. They see 90 minutes you tube stream. I don’t know what that means but all I know is my iphone 7 started to have heating and battery problems after the latest update. Data problem started at the same time.

Maudie Bryan
2 years ago

I found two old non-sent emails so deleted those. I have followed all your instructions but cannot locate the words ‘cellular’ or ‘reset statistics’ but have turned off mobile data as all good for past 12 hours so thank you for your help and I will revisit this page soon.

Frances Effie Grainger
2 years ago

Brilliant advice I now understand a lot more thank you

Bill DeCoursey
2 years ago

Thanks! very informative…I’ve owned a cell phone for years and never knew with certainty what was using my data….very helpful info!

Louise Patterson
2 years ago

Great article – Thank-you . I’m presuming that where you say ‘cellullar’ this could also be ‘mobile’ ? I’m in Australia so I’m thinking the terminology may be slightly different. Also …….where you say ‘Enable LTE’ is that the same as ‘Mobile Data Options’ ? Thanks again. 🙂

Brenda Bennett
2 years ago

thank you so much my company never told me all this and i was using alot of data out of no where and you help me thank you

Richard Dickinson
2 years ago

Your advice was just what I needed. Thanks

Kathy Schulz
2 years ago

Thank you for the info

Frances Joly
3 years ago

Thank you for your help. My son had left his phone on for a number of hours after talking to me. Could this have cause using too much data?

Louisa Dexter
3 years ago

VERY HELPFUL. THANKS FOR THE ASSISTANCE.

Pam Sbarra
3 years ago

How do you know if Gmail mail is stuck in an outbox?

Barb Barnett Adams
3 years ago

Thank you for sharing this valuable information for the less informed, like me! 🙂

Kathy Haynes Barton
3 years ago

Thanks for taking the time to write this!

Dot Allen Vardsveen
3 years ago

Thank you for this advice since I am almost iPhone illiterate!!!

Chris Johnson
3 years ago

What happens when you turn off celular data? What no longer works? Can you still send/recieve text messages, phone calls, use alarms, etc.

April Westover
3 years ago

Very helpful article. Thanks so much!

Cheryl Rivelli Monroe
3 years ago

If your cellular is turned off for mail will the email issue still be the culprit.

Robert Muse
3 years ago

Excellent article. Thank you.

Cassie O'Connell
3 years ago

Thank you for bothering to put out this great advice. I sure needed it!

Diana Chiechi
5 years ago

I have the same problem. My iPhone 6 is using data while I am asleep at home? How can I resolve this problem? It never happened with my iPhone 4S.

Sharon N
4 years ago

These are the best and most helpful articles I’ve ever read on this stuff. I’m not great at any of it, but you managed to teach me so much without making me feel overwhelmed at all! That’s quite a miracle. 🙂 Thank you so much!

Eyole
4 years ago

Hello out there, my iphone consumes a lot of cellular data that it becomes too expensive for me to manage and enjoy the benefits of using cellular data on your iphone. I need help on how to solve this problem with my iphone.

Terry
4 years ago

We have 3 androids and one IPhone. The IPhone even with the Data Mobile setting turned off is still using mobile data. It used close to 7.0 GB of Data in 3 weeks. There is a glitch with the IPhone obviously and looking at several posts they are aware of this the last 2 years even, but have not fixed. Thus we will be switching to something other than the IPhone. We are quite happy with the Android style phones. The phones using the Android system do not seem to have this issue.

Maurice H
4 years ago

I am a bit of a novice at this, so please bare with me. We just got two I-Phone 5s’s from AT&T at no cost for being long time customers. They are fine phones, but I wanted to know from you experts here that if I am connected to XFinity Wi-Fi in my place will i still get charged for looking at or sending videos to our other line? I noticed that my lady used a ton the last few days, and she said it was because she played a game called “Jewel Quest.” Do you still use MB or… Read more »

Tonia Goldschwartz
4 years ago

Hi David,
I’m going to go thru your steps with all of our phones. But, I do have a question….in settings under cellular, scroll all the way down past all the apps that show their data usage, just under system services my iPhone shows “uninstalled apps 1.2GB”. What is this and how do shut off/take off my iPhone these “uninstalled apps”? So it no longer uses 1.2GB.
Thanks for your help!

Lyn
4 years ago

My elderly mother got a crazy bill for data use on her mobile when she has never had one before, I did the investigations regarding her APPS as you suggested and found a couple of apps that appeared corrupt along with one that keep coming back trying to down load even after deleting it several times, Another game app that appeared to be using excessive data 8g in less than a month we deleted but was unable to reinstate it, so I backed up her I phone 5 to ITunes on her computer, reset it to factory settings and then… Read more »

ridgefam
4 years ago

I also have had the issue of data usage in the wee hours of the morning while my iPhone 6S is “off” and I’m asleep. It shows up on my Verizon bill just about every day. It’s nothing that drives up my usage to near my monthly allowance but it’s curious and annoying at the same time. I followed the instructions to see what apps are using data in Settings>Cellular>Use cellular data for: but I have a question about what I see. If the use under each app is the total data for the app, I cannot distinguish what is… Read more »

Ledsteplin
4 years ago

Closing out all apps is ridiculous. I have Maybe 3 that are the problem. The rest are fine.

What's The Difference Between iMessage and Text Messages on iPhone?
4 years ago

[…] data is expensive, and people ask me about it all the time. I’ve written an article about how to find out what’s using data on your iPhone, and iMessage can be a major culprit. Since iMessage can send photos, videos, and other large […]

Winona Pedigo
4 years ago

In vz Protect should I allow Background App Refresh?

Dana
4 years ago

Hello, first of all great article. My iPhone is using too much data and I tried everything you said. I did the reset and all of the apps data usage disappeared. I get out of settings and then back in just a few seconds later and the current period in cellular data usage has increased although non off the apps have used any data (just for 2 or 3 that have used a small number of KB). I kept going out and then back into settings and the current period always increases quickly. This happened to me once a few… Read more »

Tom Taylor
4 years ago

Great article, but explain what you mean about checking your apps. How do I make sure my apps are not still running. You said swiping up. I am not really certain what you mean. Sorry for being so dense. I am trying to keep this iphone account as frugally as possible, I know podcast listening has been a culprit for me, and videos, so I will keep that in mind.

Also, I should have cellular off while on wifi? correct

David Payette
4 years ago
Reply to  Tom Taylor

Hey Tom, No need to apologize and you’re not “dense” :-). The mission of this website is to help people by making technical information easy to understand. If you’re not understanding something, it’s up to me to make it clearer, and I appreciate you taking the time to let me know. To answer your question about Cellular vs. Wi-Fi: The short answer is no, you never need to turn off Cellular Data because your iPhone will automatically use Wi-Fi if it’s connected to a Wi-Fi network. In other words, it will never use Cellular Data if it has the option… Read more »

LCMS
4 years ago

Thank you SO MUCH! I have searched & searched & this is the most informative & helpful information I have found! I am now well informed & know a lot more about my iPhone and where to find the info to help me keep on top of data usage and I think I have finally got to the bottom of the issues I’m having! Once again, THANK YOU!

Ronald McGulliwn
5 years ago

Thank you very much for the tips. I also discovered that the App Store is using a lot of my cellular/mobile data without my permission.

That’s the reason why I am using the app DataRocket to monitor my data usage. I just need to pull down the Notification Center to see how I am doing. There is also the option to receive alerts that warn you if you are going to exceed your allowance.

terry
5 years ago

I have been using pandora which uses a lot of data. If I buy an album from itunes and listen to it when I am out walking will I use data

Gillian Russell
5 years ago

David
Thanks for this article its very useful. I just wonder if you have any more information on specific apps and exactly how much cellular data they actually use. For example We-Chat how much cellular data does it use to send a txt, have a voice call or send a photo. One last question, if you left your txt’s, photos etc on the We-chat app would that use more cellular data as the app is working harder to open each time?? Any info would be welcomed.

Many thanks
Gillian

David Payette
5 years ago

Dear Gillian, Thanks for reading and for the excellent question. I’m not familiar with We-Chat, but there is a utility in Settings that allows you to check how much data each specific app is using. I explain exactly how to do that in the second page of this article – here’s a link: https://www.payetteforward.com/what-uses-data-on-iphone-using-too-much-the-fix/2/ As I said, I’m not familiar with We-Chat or the way that app is designed to store data, but I would guess that once you view a photo or text message using We-Chat, that photo or text message is stored on your iPhone so it doesn’t… Read more »

dlwhitester
5 years ago

David, This article had some very helpful tips! Thanks! I do want to clarify one point you mention – if you’re connected to WiFi you’re not using mobile data. There seems to be a caveat here that my wife and I recently learned. Even when our iPhone 5s’s are connected to our home WiFi they are still using Cellular data (even when we’re asleep). Our phones are sending push notifications at all hours of the night and nearly maxing out our 2GB data plan. From the little bit of research I’ve done it has something to do with the phone… Read more »