Why Doesn’t Gmail Work On My iPhone? Here’s The Fix!

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• I have an AT&T phone, not an I-phone, so I guess we cannot communicate or do business together. I am not a geek. I am happy with my Android phone and have no intention of solving your programming failures!

• The best thing i was able to do is access my account through safari not sure why the app doesn't function but I'm able to access it through safari for sure.

• Since changing the password elsewhere in the world 3 days ago, I am not able to load and make an Gmail account on my iPhone 13. I have been though activity and agreed to all. After selecting Gmail account in iPhone Mail accounts setting, it loads a blank white page and I cant get further. I have finally managed to log in to all the other Google apps on the same iPhone, but I just can.t load Google account in Apple Mail. It wont let me make an account. I deleted the old account Gmail yesterday from the iPhone and I am not able to get past this white blank page when trying to make a new Gmail account in Apple mail. Please help! driving me crazy!

• Hi, my gmail on my iphone won't word at all. I think it's an isssue with gmail on my phone in gerneral because already for some time, I haven't been able to add a google acout on my regular mail app on my phone in general because when I click to add an account on my iphone and click on the google option, nothing happens at all but all the other accounts like icloud and yahoo do allow me (this happened to me right after i switched iphones and i just got the gmail app on my phone, and that worked for a while, but now thats also not working)., I tried everything on the page and it still didn't work. I have the correct password, I made sure Imap was enabled,I checked to make sure to verify my device on a security check. What is happening is I sigh on the gmail appon my iphone and a page that says on the top "accounts.youtube.com" and the page says "Safari cannot open page because the connection was lost and this happens every time, with wifi, with data etc. and gmail wont work, this new issue with the app which I never had before is happening right after i changed my gmail password. Is there anything you can do to help?

• I cannot get into my email and I am a paid customer of Google with family premium subscription for YouTube and not one customer service rep is helping me. Plus I also pay for my workspace account but it is not associated with my personal account! They keep telling me to do the same recovery things and nothing is working. I have my gmail set up on the mail app on my iPhone and All the settings are correct and I still can’t receive my emails and I know my email and password are correct because the password field does not turn red when it’s entered yet it’s still asking me for verification with a code from my gmail I’m trying to log into or an Authenticator code that is not registering! The sad part about all of this is I cannot manage my family premium account I can’t manage my YouTube channel for work and I can’t make changes to my 8 year olds email that is attached to my email!

• I need help. I cannot receive my Gmail since Monday.

• I need help. It’s not letting me login to my Gmail and Google account. Also, the number it has on there is no longer in service and it sends codes that I can’t get.

• Thank you for the clear directions! I was able to successfully get Gmail back on my IPhone and IPad after trying too many times. I was not a fan of using Google but your advice worked. Thanks again.

• Hi

  I did all this but am unable to set up gmail in the iPhone email app (it used to work). But now it requires me to switch between two gmail accounts in the mobile app. I can live with that but my calendar from one of the gmail accounts does not sync with my iPhone calendar. Could you help please?

  Regards
  Rajani

• none of these are working when someone emails me it says message cannot be sent like my email is blocked can you suggest anything else.

• Now its work i just do simple thing i open vpn and after that sign the gmail account and will go easy

• I followed all the steps I am able to login just fine on Google on my phone and my laptop and tablet but the the only thing it does on the Gmail app he asked me to sign in I enter my email address and that's all it goes I downloaded it deleted it downloaded it deleted it and still nothing

• Hi David,
  Thank you for your useful article.
  I Followed all the mentioned steps, deleted account from my iphone and checked it from the PC. I can log in successfully from my laptop but after deleting my account from my iphone I cant set it again. It asks my account name or phone no. and then my password which I insert correctly just like my laptop, but after trying to set the account for a few seconds it goes back to the previous page, just like nothing has happened.
  I really dont know what is happening and what is wrong.
  I'd be really thankful if you help me with it.

• I did everything you suggested, now I cannot add back my Gmail account nor can I log in to the Gmail app. Please help me!
  Michelle.

  • If you tried all of the solutions in this article, then I would just try and see if you can access your Google account on a device other than your phone. If you can't, then it sounds like there is something wrong with your account. You'll have to contact Google support or make a new account. It's also possible that you might have forgotten your password (which I do way too often, unfortunately).

• I followed all your suggestions and I KNOW they helped!
  There are 2 things I'd like to add.
  I had to go into my Google account and allow less secure apps to run. I could not find where to do this so here;s a link.
  The other thing is I think, disabling the CAPtCHA is only if you're using Outlook. ?
   
   
  https://myaccount.google.com/lesssecureapps

• Ok, after it worked for the mail app, i still couldn't go from an email (to check gmail suspicious activity) to Safari--still gave me the "cannot open due to unsecure" error message. Went through a bunch of settings that seemed normal--but location services was off. After I turned that on, it let me reload gmail account and go from mail to safari and load google account on safari, no problem.

• This was the advice that worked after multiple attempts to get away from the error message. I think the best was going to google to verify the activity, so thank you!!

• I did steps 1 through 5 and while I can access my gmail on both iPhone and iPad, my email inbox has not refreshed since 6 this morning, I have no idea what else to try, so frustrated (ugh)..... any other thoughts?

• Thank you!!!!

• 1 or 3 worked for me, thanks

• David,

  Thanks for the CAPTCHA fix. It worked like you said. So glad you took the time and energy to post a number options to try. I have never heard of the CAPTCHA until I read about it as one of the google gmail fix options that you had discovered. So glad you provided the link as well.

• Thank you so much, that really worked with me

• Did all of these steps and still not working. The only thing that happened from the time I had no problems getting email on my phone to having problems was that I changed my password. That prompted alerts that 1) I changed my password and 2) I signed in from a new phone (which I did by going to gmail.com).When I go to add the gmail account to my iphone, i enter email, password and then it returns me to the Add Account screen as tho I did nothing. Why can't I add my gmail account back?

• CAPTCHA Reset worked. I was going crazy because gmail stopped working on my iPhone. Thanks so much.

• Thanks for taking the time to outline this. I did this over and over again but having the gmail app already on my phone was not allowing the new set up to work on adding my gmail back to the apple mail app! Thanks

• None of the suggestions worked for me

• All of these complicated fixes to access your own phone is why more and more people are simply buying a samsung. Problem fixed, permanently !!

• I have tried every step of your suggestions and still get a message saying "The connection tot he server failed".

• I tried everything, went to #5, deleted account, went back to 'add account', clicked Google, inserted email account, password, then screen goes back to the previous 'add account' screen...with no new email listed. i've tried about 8 times now doing same thing, account is not added. Please, any advice?

• I tried all the suggestions and none worked. I am afraid Apple wants me to buy a different phone! Thank you for the detailed help, however.

• I ended up deleting my gmail and re-installing it. I can receive and open email but I cannot send replies or new email. Help please!

• For me am trying on iPhone 5s am trying to add account automatically it takes user name and password it even shows the sync options after that for few sec and then just come back to the add account.

• wonderful! thanks for sharing this article. it is very helpful for resolving Gmail won't load problems, thanks once again, keep posting in future

• I *think* this page was very helpful. Thank you for posting! I say "I think" because I'm not sure what worked. I did everything you suggested, and perhaps some other things from other web sites--I spent an hour or two on this issue. Then I went back to bed for an hour or two, and then the gmail account started working again. This has happened to me twice now with two different gmail accounts, and both times the account started working again only after waiting an hour or two after I stopped trying.

  Some other details:
  (1) This has happened twice with two different Gmail accounts. Each time I noticed that I got the Account Error: pdholmes@gmail. Details and Details: Cannot Get Mail The mail server map.gmail.com' is not responding" messages on my iPhone 7 using Apple's iOS mail app, but on my new MacBook Pro and my older iMac, the Gmail account stopped working in the Mac Mail program but there was *NO* warning or error message. It simply ceased downloading new messages. Each time this happened, I was able to read the email using Gmail in a browser (Chrome) window, and using a Google-specific Gmail client (Google's mail app on my iPhone, Kiwi for Gmail on my computers.) So since Gmail apps worked but Apple mail apps did not work, this proves that the problem is specific to Gmail not wanting to play nice with Apple products, and that there was no problem with my username/password nor was there any problem receiving email on all three devices if I used Google-approved apps. However, I really like the Apple mail products, and they are especially simple to use with multiple email accounts, so I really wanted to get the Apple mail clients working again. (Note: I have six Gmail accounts half of which are very active, one web-hosting email account, and one old-but-still-active Earthlink account. This has happened with two of my active Gmail accounts at separate times.)
  (2) One of my attempted fixes was to send an email to the broken account. Another was to send an email *FROM* the broken account. This was after I had tried your steps above. I noticed an odd thing: On all three of my devices, I could send an email *FROM* the "broken" Gmail account, but I could not receive/download any email for that account. For example, I would send an email *from* the broken account, *to* the broken account (i.e. to itself) plus three other accounts (two Gmail, one Earthlink); then, I would receive the email in the Inbox for the three other accounts but not the broken account. So uploading email successfully proved I think that my username/password was correct, and that this was specifically a problem on Google's servers, and only specifically for downloading email to my Apple software products.
  (3) As implied above, I followed all your steps but nothing worked immediately. Then I tried these steps repeatedly, and I did an account recovery twice (which I think required changing my password each time). I did the "Security Check-up" like 20 times. I did the CAPTCHA reset a dozen or more times. Again, nothing I tried worked immediately. It was only after ignoring my email for an hour or more that the account started working. My theory is that one or more of your suggestions or other things I did "worked", but that it took some time, perhaps an hour or more for Google's various servers to synchronize. It's as if my security settings were on one set of servers, and the email download is on another set of servers, and there is some latency for the "fix" to propagate to all servers. [The next time this happens, I'll try to remain systematic about what I do to fix the issue, including checking every 15 minutes after doing the steps. It would be nice to know (a) which step(s) worked, and (b) how long to wait after doing the steps.]
  (4) One aggravating thing was when confirming Device-Activity, one of four event warnings would not remember my response. I would click the [Yes, this was me] button, and Google would remember it for a minute or two, but then if I checked again, I had to redo the [Yes]. Google had no trouble remembering the [Yes] for the other three event warnings. [I just checked, and even though my account is working again, Google still doesn't remember my [Yes] response for this one event, so not sure what to conclude.]
  (5) I think the problem was caused by putting my email address into the "Send Email" option of Carbon Copy Cloner (CCC) backup/restore program (great program!). Google regarded this app as a "less-secure" app and I started getting warning emails but didn't realize for weeks that it was this app. I finally figured this out, and I've now removed my Gmail email address from CCC.
  (6) "Less-secure" app toggle: I just checked the two accounts that had this issue, one 52 days ago, and one today. Today's gmail account currently has the toggle "ON" (allow less-secure apps), and the other account has it [OFF]. (https://myaccount.google.com/lesssecureapps), yet both are working now.

• I removed my gmail in my iphone, entered the correct email address and password. After accepting the notice that gmail will access my information, it goes back to the start without loading my mails.

• None of these is working for my iPhone 8 plus. :(

• Helppppppppp!!!!!!
  I removed and re-instill Gmail to my iPhone, and it worked but it deleted all of my contacts and notes what should I do?!? please help!!!

• I've tried all the steps, but after deleting the suspect gmail account from my account settings I am still unable to add it fresh. After entering the credentials, it briefly shows a ghosted account screen like the others, but then springs back to the account type screen with no account added. Funny thing is this account has been on my phone and iPad for months and only today it started giving me the imap error message, but I have other gmail accounts linked that work fine still. Completely baffled

• OMG - The CAPTCHA reset worked after hours of hair tearing. A thousand thanks.

• #5 did it for me! Thanks.

• Captcha reset just worked for me after an afternoon of not being able to send emails from my iPhone or Outlook-so thank you!

• David-

  I was not able to open my email after upgrading to IOS 10.
  Followed you step_by_step doc. Checked with first few steps (Security,
  Enable IMAP ...)- still did'nt work. Finally deleted gmail a/c from my I-phone
  and re-add. Now gmail fetching is working OK. Thanks for your FAQ kind of Doc-
  quite helpful.

• I tried this, had issues with SSL and IMAP - and it didn't work because actually the issue was with my internet connection - the network did not allow imap connections - Fun to find out after an hour of googling!
  So, I turned WiFi off, went on 3g / 4g, then went to Settings > Mail > Accounts > Add Account > Google (NOT other). Input your details and boom..that was it!

• We found this on another thread, which worked for us:

  Settings > Cellular > "Use cellular data for" > Turn switch on for "Settings" permitted me to add my 4th Gmail account (the other 3 I did at home on WiFi) for my iP6 , iOS9.1

• Question...I use a comcast POP account because I share an email address with my hubby and if I use IMAP and delete a message, he won't get it. So, my question is, can I have comcast set up as POP and a gmail account set up as IMAP? I rarely use gmail but would like the option on my iphone but can't seem to get to my emails.

• I removed the account from my phone but now it wont let me add it again. My calendars were connected to it and now I have lost a lot of info

• Hi! Need help - I reinstalled the Gmail app and it still says no connection, I am on a valid connection and is working. Please suggest a solution - thanks - Sitaram

• Nothing works. Still getting imap.gmail.com server not responding. I feel like I'm in a squirrel cage. Google is not helpful!

• The final comment fixed it for me - you need to be on wifi. It wont load on 3G for some reason

• My problem was that the Gmail app on IOS worked on wi-fi, but not on cellular - ai just go a new iPhone - transferred everything over, but Gmail App on cellular would not work. I had cellular for Gmail checked on in settings. I fixed this by enabling cellular for Settings - I read this somewhere else on the net - not sure where, or even why this works. Settings > Cellular > scroll down to "Settings" and enalbe it - turn it green! I hope this information is useful.