Apple Watch Stuck On The Apple Logo? Here’s The Fix!

Your Apple Watch is frozen on the Apple logo and you don’t know what to do. You’ve tried tapping the screen, Side button, and Digital Crown, but nothing’s happening! In this article, I’ll explain why your Apple Watch is stuck on the Apple logo and show you how to fix the problem for good.

Before We Begin

When I first got my Apple Watch, I was quite surprised how long it took to turn on. On more than one occasion, I’ve thought that my Apple Watch was stuck on the Apple logo, when in fact I just had to wait a little longer.

If your Apple Watch has been frozen on the Apple logo for several minutes, then it probably actually is frozen. However, don’t be surprised if it takes your Apple Watch about a minute to turn on after the Apple logo appears on the display.

Hard Reset Your Apple Watch

Most of the time when your Apple Watch is stuck on the Apple logo, its software crashed while turning on and your Apple Watch is frozen. We can reboot a frozen Apple Watch by performing a hard reset, which forces your Apple Watch to abruptly turn off and back on.

To hard reset your Apple Watch, simultaneously press and hold the Digital Crown and the Side button. Release both buttons when the Apple logo appears in the center of the Apple Watch face.

perform hard reset your apple watch

Note: You may have to hold both buttons for 15-30 seconds before the Apple logo appears. After hard reseting your Apple Watch, you may have to wait a few minutes before it turns back on.

If the hard reset fixed your Apple Watch, that’s great! However, it’s important for you to know that a hard reset is almost always a temporary fix. When your Apple watch gets stuck on the Apple logo or freezes in general, there’s usually a deeper software issue causing the problem.

You could just hard reset your Apple Watch every time it freezes on the Apple logo, but we want to show you how to fix this problem so it doesn’t come back!

I Hard Reset My Apple Watch, But It’s Still Stuck On The Apple Logo!

Before I move on from the hard reset entirely, I want to address what to do if your Apple Watch is still stuck on the Apple logo after you’ve performed a hard reset.

If you experienced this bug on your Apple Watch, you can usually get it off of the Apple logo screen by using the Find My Apple Watch feature in the Watch app on your iPhone.

Open the Watch app and tap on the My Watch tab. Then, tap on the name of your Apple Watch at the top of this menu. Tap the information button (look for the “i” in a circle), then tap Find My Apple Watch.

how to use find my apple watch

After tapping Find My Apple Watch, you’ll be prompted to log into Find My iPhone using your Apple ID. Next, tap on your Apple Watch in the list of your devices.

find my apple watch

Finally, tap Actions -> Play Sound. After playing a ringing sound, your Apple Watch should no longer be stuck on the Apple logo. You may have to tap Play Sound more than once for this step to work.

play sound find my apple watch

Fixing Your Apple Watch For Good

Now that we’ve performed the hard reset and have gotten your Apple Watch unstuck from the Apple logo, let’s discuss how to fix this problem for good.

To address the deeper software problem that’s freezing your Apple Watch on the Apple logo, we’ll erase all of its content and settings. This will delete all of the data and media (photos, songs, apps) on your Apple Watch as well  as reset all of its settings to factory defaults.

Remember when you took your Apple Watch out of the box for the first time? After performing this reset, your Apple Watch will be exactly like that.

Open up the Settings app only our Apple Watch and tap General -> Reset -> Erase All Content and Settings. You’ll have to enter your Apple Watch passcode, then confirm your decision by tapping Erase All. Your Apple Watch will restart once the reset has completed.

tap erase all on apple watch

Once the reset is complete and your Apple Watch has turned back on, you’ll have to pair it back up with your iPhone. When you do, I recommend that you do not restore from a backup. If you restore from a backup, you may end up loading that same software problem back onto your Apple Watch.

Potential Hardware Problems

If you reset your Apple Watch and didn’t restore from a backup, but your Apple Watch keeps getting frozen on the Apple logo, then there may be a hardware problem with your Apple Watch. If you’ve recently dropped your Apple Watch on a hard surface, its internal components may have been damaged.

Set up an appointment at your nearby Apple Store and have a technician or Genius take a look at it. If your Apple Watch is protected by AppleCare, you may be able to get it fixed for free.

No More Apple Logo!

You’ve fixed your Apple Watch and it’s no longer getting frozen on the Apple logo. Next time your Apple Watch is stuck on the Apple logo, you’ll know exactly how to fix the problem. I hope you’ll share this article on social media or leave me a comment down below if you have any other questions about your Apple Watch!

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Janice Carlile
8 days ago

Worked like a charm! Thanks!

Vince
16 days ago

My logo loop started after it went flat while wearing during a workout. When I pit it on a charge it started to start up, but has since got stuck, with rhe logo flashing off and on. Hard reset doesn’t work, and its not paired as one solution Apple suggested was unpairing it, so the other options arent open to me,

all because it simply went flat!,

Editor
Colin Boyd
6 days ago
Reply to  Vince

Hi Vince, could you please explain what you mean by your iPhone went flat?

Vince
6 days ago
Reply to  Colin Boyd

The Watch ran out of charge during a workput. After putting it on a charger it got stuck in the logo loop. A hard reset didnt work, nor did unpairing it.

I took it to Apple, they confirmed it was stuck, un-repairable and replaced it with a new one!
Handy as it was 6-month old with a few scratches.

Editor
Colin Boyd
5 days ago
Reply to  Vince

Glad to hear you got it sorted out, Vince! Thanks for supporting the website!

melissa
2 months ago

my apple watch is black and will not turn on even when i’ve pressed the crown for more than 30 seconds! can you please help me?

Editor
Colin Boyd
2 months ago
Reply to  melissa

Hi Melissa, The first thing I’d recommend trying is to leave your Apple Watch on its charger for a few minutes and see if it comes back to life. If you haven’t had the chance to charge your Apple Watch in a while, it’s possible that it’s battery just needs to be charged. The next fix I’d recommend would be to perform a hard reset on your Apple Watch. To do this, just press and hold the digital crown and side button at the same time. Keep holding both the crown and side button until the Apple logo shows up… Read more »

melissa
2 months ago
Reply to  Colin Boyd

i did this 10 times , still not working ..what do you recommend ?

Editor
Colin Boyd
2 months ago
Reply to  melissa

Hi Melissa, I’m sorry to hear that. It’s possible that your Apple Watch’s charger isn’t working. I’d recommend trying a plug it into few different power sources first. For example, if you usually plug your Apple Watch charger into a power outlet or power strip, I’d suggest plugging it into a car charger or a computer’s USB port. If none of those power sources work, I’d suggest trying another Apple Watch charger. If your Apple Watch charger has been damaged, it might not be able to charge your iPhone anymore. If that doesn’t work, the most likely explanation is that… Read more »

Kelly
7 months ago

I was hoping you could help me. I unsynched my series 3 watch and before resynching to another phone, I accidentally did a hard reboot. Now I have an alternating apple and black screen. Do you know how to fix this? I tried the hard reset many times and it doesn’t work.

Sammijo
1 month ago
Reply to  Kelly

Same issue I’m having and nothing works

Debra
8 months ago

This was very helpful and thank you

Medhat 129
9 months ago

Unfortunately, i unpaired my apple watch series 5 from my iphone 11 pro by mistake ! , i wonder if there are another solutions to turn on the watch again? i did several hard reset and still the apple logo appears than turned off again!!

gerard
5 months ago
Reply to  Medhat 129

same problem

Medhat 129
9 months ago

Danne, i have the same problem! what’s the name of the app on your phone that monitor the heart rate in order to download may it will work with me!!

Danne
10 months ago

Neither worked for me. I decided to wear it for a while to see if it would clear. I started a workout app On my phone that monitored my heart rate and that kicked of out of the frozen state.

Cass
10 months ago

My Series 2 apply watch will come on just for a min and turn back off ?

Wendy
10 months ago

I have a series 5 Apple Watch that I donated to an orgization. The person who received it said it didn’t work so I gave her a different one. Now I’m trying to set up this watch and it is stuck on the Apple logo. I read your post and did a hard reset and got a new Apple logo, but it won’t go away. I can’t use the find my phone trick since it isn’t set up. What do you recommend. This was purchased many months ago. Thanks for your help.

John
11 months ago

“Release” both buttons? Shouldn’t it be “press and hold” both buttons?

Kjersti E
11 months ago

Hello, my Apple watch don’t charge. I have tried several chargers, but it is just the Apple who shows. IT shows a green lighting at the start of charging, but notting happening. After a while it is still red. And after that it only shows the Apple (And the lighting is red)

Last edited 11 months ago by Kjersti E
Khamari s
11 months ago
Reply to  Kjersti E

There is probably something wrong with the connection between the watch itself and the charger. Try cleaning the charger and the part of the apple watch that connects to the charger. If this doesn’t work, try another charger and or a different outlet. If those don’t work than you may have to take it into an apple store to get it looked at.

samra
1 year ago

my apple watch is somewhat stuck on the apple logo. the logo appears and disappears over and over again. how do I fix this?

Khamari s
11 months ago
Reply to  samra

Try to hard reset it by pressing both the turning wheel and the button. Hold it for atleast 10-15 seconds or until the apple logo comes back on.

Alan Chapman
1 year ago

Find my watch did the job great after watch was locked on Apple logo and would reset.

Joan Sutton
1 year ago

My watch was stuck on the logo after the latest update. But your find my watch suggestion worked! Thank you!

Anonymous
2 years ago

Unable to get the logo to go away. When doing the find Apple Watch it says it is off line

Anonymous
2 years ago

This worked great!! Thank you for posting!

Anonymous
3 months ago
Reply to  Anonymous

I agree

Anonymous
2 years ago

Thank you, first i was frustrated because i did what you said to hard reset, but still not working, the solution is…..just have more patience leave it there…. and voila it turns on!

Anonymous
2 years ago

You…are a GENIUS!! Many
many thanks for this

Anonymous
2 years ago

Thanks! This was a big help!

Anonymous
2 years ago

I tried all this and still it’s stuck on the apple logo

Anonymous
2 years ago

I tried a hard reset ; erased all content ; unpaired my watch & cant seem to start it to re pair

Anonymous
2 years ago

Thank you!!!

Anonymous
2 years ago

thank you for this,very helpful

Anonymous
2 years ago

THANK YOU SO MUCH You are my new heroe !

Anonymous
3 years ago

Thanks, my apple watch is working again!

Anonymous
3 years ago

Thank you!!!! I couldn’t get the apple logo off, even with a hard reset, but the find my watch trick did it!!

Anonymous
3 years ago

Thank you, you saved me!

Anonymous
3 years ago

Many thanks!

Anonymous
3 years ago

Thankyou so much. Youre a lifesaver

Anonymous
3 years ago

Thankyou, this article helped me.

Anonymous
3 years ago

thank you very much you were very helpful.

Anonymous
3 years ago

Thank you, it was very usefull!