Your iPhone is making random phone calls and you’re not sure why. It sounds like a weird problem, but it happens quite often. In this article, I’ll explain how to fix the problem when your iPhone is making random calls!
Hard Reset Your iPhone
Is your iPhone making random calls when it’s off? It’s possible that your iPhone isn’t off at all! A software crash can make your iPhone screen go black, making it look likes it off.
A hard reset will force your iPhone to turn off and back on, fixing a minor software crash. It won’t erase any of the content on your iPhone either!
How To Hard Reset An iPhone 8 Or Newer
- Press and release the Volume Up button.
- Press and release the Volume Down button.
- Press and hold the Side button until the Apple logo appears.
How To Hard Reset An iPhone 7
- Press and hold the Side button and Volume Down button simultaneously.
- Release both buttons when the Apple logo appears.
How To Hard Reset An iPhone 6 Or Older
- Press and hold the power button and Home button simultaneously.
- Let go of both buttons when the Apple logo appears on the screen.
Disconnect From Bluetooth Devices
It’s possible that your iPhone is connected to a Bluetooth device capable of making phone calls. Head to Settings -> Bluetooth and check if any Bluetooth devices are connected to your iPhone.
If one is, tap on the information button (blue i) to its right. Finally, tap Disconnect.
Turn Off Voice Control
Voice Control is a great Accessibility feature that lets you do a variety of things on your iPhone simply by using your voice. However, Voice Control can sometimes cause your iPhone to make random calls because it thinks you’re telling to. Try turning Voice Control off and see if that fixes the problem.
Open Settings and tap Accessibility. Tap Voice Control, then turn off the switch at the top of the screen. You’ll know Voice Control is off when the switch is gray.
Update iOS On Your iPhone
Keeping your iPhone up to date is a good way to avoid troublesome software problems. Apple regularly releases updates to fix bugs and introduce new features.
Open Settings and tap General -> Software Update. Tap Download and Install if an update is available.
Reset All Settings
When you Reset All Settings on your iPhone, everything in the Settings app gets reset to factory defaults. You won’t lose any of your personal data, but you will have to reconnect your Bluetooth devices, reenter your Wi-Fi passwords, and set up your iPhone wallpaper again. It’s a small price to pay for fixing a troublesome software issue!
Open Settings and tap General -> Reset -> Reset All Settings. Enter your passcode, then tap Reset All Settings when the confirmation alert appears. Your iPhone will turn off, reset, then turn on again when the reset is complete.
DFU Restore Your iPhone
A DFU (Device Firmware Update) restore is the deepest type of restore you can perform on an iPhone. It’s the last step you can take to completely rule out a software problem.
There may be a hardware problem if your iPhone is still making random phone calls. Set up an appointment at the Genius Bar and have an Apple tech take a look at your iPhone. Apple also offers online chat and phone support if you don’t live near a retail store.
Contact Your Wireless Carrier
Hopefully, your iPhone has stopped making random calls by now. If not, your next option is to contact your wireless carrier. Just like Apple, you can personally talk to a customer service representative.
Here are the customer support phone numbers of the four major wireless carriers in the United States:
- Verizon: 1-(800)-922-0204
- Sprint: 1-(888)-211-4727
- AT&T: 1-(800)-331-0500
- T-Mobile: 1-(877)-746-0909
You might want to consider switching wireless carriers if your iPhone is making random calls because of an issue with your cell phone. Check out UpPhone’s cell phone plan comparison tool to explore new plans!
No More Random Calls!
You’ve fixed the problem with your iPhone and it’s no longer calling people randomly. We hope you’ll share this article on social media to teach your friends, followers, and family members what to do when their iPhone is making random phone calls.
Any other questions? Let us know in the comments below.