iPhone Making Random Calls? Here’s The Fix!

Your iPhone is making random phone calls and you’re not sure why. It sounds like a weird problem, but it happens quite often. In this article, I’ll explain how to fix the problem when your iPhone is making random calls!

Hard Reset Your iPhone

Is your iPhone making random calls when it’s off? It’s possible that your iPhone isn’t off at all! A software crash can make your iPhone screen go black, making it look likes it off.

A hard reset will force your iPhone to turn off and back on, fixing a minor software crash. It won’t erase any of the content on your iPhone either!

How To Hard Reset An iPhone 8 Or Newer

  1. Press and release the Volume Up button.
  2. Press and release the Volume Down button.
  3. Press and hold the Side button until the Apple logo appears.

How To Hard Reset An iPhone 7

  1. Press and hold the Side button and Volume Down button simultaneously.
  2. Release both buttons when the Apple logo appears.

How To Hard Reset An iPhone 6 Or Older

  1. Press and hold the power button and Home button simultaneously.
  2. Let go of both buttons when the Apple logo appears on the screen.

Disconnect From Bluetooth Devices

It’s possible that your iPhone is connected to a Bluetooth device capable of making phone calls. Head to Settings -> Bluetooth and check if any Bluetooth devices are connected to your iPhone.

If one is, tap on the information button (blue i) to its right. Finally, tap Disconnect.

Disconnect Bluetooth Devices

Turn Off Voice Control

Voice Control is a great Accessibility feature that lets you do a variety of things on your iPhone simply by using your voice. However, Voice Control can sometimes cause your iPhone to make random calls because it thinks you’re telling to. Try turning Voice Control off and see if that fixes the problem.

Open Settings and tap Accessibility. Tap Voice Control, then turn off the switch at the top of the screen. You’ll know Voice Control is off when the switch is gray.

Turn Off Voice Control

Update iOS On Your iPhone

Keeping your iPhone up to date is a good way to avoid troublesome software problems. Apple regularly releases updates to fix bugs and introduce new features.

Open Settings and tap General -> Software Update. Tap Download and Install if an update is available.

install ios 15 on your iphone

Reset All Settings

When you Reset All Settings on your iPhone, everything in the Settings app gets reset to factory defaults. You won’t lose any of your personal data, but you will have to reconnect your Bluetooth devices, reenter your Wi-Fi passwords, and set up your iPhone wallpaper again. It’s a small price to pay for fixing a troublesome software issue!

Open Settings and tap Settings -> General -> Transfer Or Reset iPhone -> Reset -> Reset All Settings. Enter your passcode, then tap Reset All Settings when the confirmation alert appears. Your iPhone will turn off, reset, then turn on again when the reset is complete.

reset all settings ios 15

DFU Restore Your iPhone

A DFU (Device Firmware Update) restore is the deepest type of restore you can perform on an iPhone. It’s the last step you can take to completely rule out a software problem.

We recommend backing up your iPhone before putting your iPhone in DFU mode so you don’t lose any of your data in the process. When you’re ready, check out our DFU mode guide.

Contact Apple

There may be a hardware problem if your iPhone is still making random phone calls. Set up an appointment at the Genius Bar and have an Apple tech take a look at your iPhone. Apple also offers online chat and phone support if you don’t live near a retail store.

Contact Your Wireless Carrier

Hopefully, your iPhone has stopped making random calls by now. If not, your next option is to contact your wireless carrier. Just like Apple, you can personally talk to a customer service representative.

Here are the customer support phone numbers of the four major wireless carriers in the United States:

  1. Verizon: 1-(800)-922-0204
  2. Sprint: 1-(888)-211-4727
  3. AT&T: 1-(800)-331-0500
  4. T-Mobile: 1-(877)-746-0909

You might want to consider switching wireless carriers if your iPhone is making random calls because of an issue with your cell phone. Check out UpPhone’s cell phone plan comparison tool to explore new plans!

No More Random Calls!

You’ve fixed the problem with your iPhone and it’s no longer calling people randomly. We hope you’ll share this article on social media to teach your friends, followers, and family members what to do when their iPhone is making random phone calls.

Any other questions? Let us know in the comments below.

About Author

blayney klein headshot

David Lynch is an expert on cell phones, cell phone plans, and other tech. After using a flip phone into his early 20s, he learned the ropes about iPhones and Androids from a former Apple employee. Today, his articles and videos are read and viewed by millions, and he has been cited by major publications including Reader's Digest, Wired, CMSWire, Consumers Advocate, and more.

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1 year ago

Hopefully this works, because my phone called someone 29 times. And it’s only that one person

Buggy McBug
2 years ago

There is a big flaw with the iPhone calling if you use “Recents” to call someone back. More often than not, when you press the red button to hang up, the phone will dial the number of someone else on the list. It is a well known problem, has been widely raised for quite some time now across the Internet, and Apple won’t address it.

2 years ago

My iPhone X makes random FaceTime calls when I don’t initiate it. I’m running iOS 14.8. There is no button in Voice Control to turn it off as I have never set it up to begin with when I got it. Can you advise me as to how I might stop this from happening?

Colin Boyd
2 years ago
Reply to  PJantzen

Hi PJantzen! I’d suggest trying to update your iPhone again. Since you have an iPhone X, you should be able to install the latest version of iOS 15. Head to Settings -> General -> Software Update. If you see a software update available, tap Install Now or Download and Install. Hope this helps!

2 years ago

Ever since doing the emergency update to iOS 14.8, my phone has made 3 FaceTime calls on its own.
Once while talking on the phone to someone else and twice while not touching my phone. I don’t even know it does it until the person calls and asks what I wanted. They even show up in my recent calls! I did the hard reset, turned off bluetooth, and voice control was off. Reset All Settings will be next if it happens again. Will comment if it happens again.

amin aslan
3 years ago

shutting off voice control fid not dtop my iphone 8 ftom not making random calls