My iPhone X Keeps Restarting! Here’s The Real Fix.

Your iPhone X keeps restarting and you don’t know what to do. It’s a brand new phone, and it’s stuck in a restart loop. You see the black screen with the wheel in the middle, but as soon as your iPhone X turns on, it turns back off after about 30 seconds. In this article, I’ll explain why your iPhone X keeps restarting and how to stop the iPhone X restart loop for good.

iPhone X Keeps Restarting: Here’s The Fix!

Your iPhone X keeps restarting because of a software problem. Many users have reported that the problem stems from a “date bug” that occurred December 2, 2017. As good as the iPhone operating system is, it’s not perfect. Who knew the clock would be its achilles heel?

iPhone X Stuck In Restart LoopI decided to write this article after a friend messaged me asking for help. His iPhone X began restarting after he plugged into his headphones. This problem isn’t your fault. You didn’t do anything wrong.

If you’re seeing the black screen with the white wheel in the middle of your iPhone X, or if your iPhone X just keeps restarting, you’re in the right place. We’ll start with the simplest fixes and get more complicated as we go.

How Do I Stop My iPhone X From Restarting?

1. Try A Hard Reset

A hard reset is the simplest fix we’ll cover in this article. Even though it won’t work for most people, it’s the first thing Apple techs try at the Genius Bar. Here’s how to hard reset your iPhone X:

  1. Quickly press and release the volume up button.
  2. Quickly press and release the volume down button.
  3. Press and hold the side button until the Apple logo reappears on the screen, and then let go.

Here’s what to watch out for: Most people who have trouble hard resetting their iPhone X are doing everything right except for one thing: They don’t hold the side button down for long enough. 

Make sure that when you hard reset your iPhone, you hold the side button down for 20 seconds — probably a lot longer than you think you should. If a hard reset didn’t work for you, it’s time to move onto the next step.

2. Quickly Turn Off A Setting In Notifications

The next fix for this problem, and one that will work for a lot of people, is to change a setting in the Settings app. It’s tricky, though — many people will only have about 30 seconds before their iPhone restarts again! If at first you don’t succeed…

  1. Open the Settings app on your iPhone X
  2. Tap Notifications
  3. Tap Show Previews
  4. Tap Never

Notifications Change To Never iPhone X

After you change the setting, try hard resetting your iPhone again. If it stops restarting, great. If not, continue to the next step.

3. Manually Change The Date To December 1, 2017

A quick fix for the “date bug” is to send your iPhone back in time — all the way to December 1, 2017. Go to Settings -> General -> Date & Time and tap the green switch on the right of Set Automatically to turn it off.

When you turn off Set Automatically, the current date on the iPhone appears in blue at the bottom of the menu. Tap on the date to open the date slider and use your finger to adjust the slider to Fri Dec 1. To finish up, tap < General in the upper left-hand corner of the screen.

4. Check For An iPhone Software Update

Apple releases bugs for software issues all the time, and this problem may have been resolved by the time you read this article! To check for a software update, go to Settings -> General -> Software Update. If an update is avialable, you’ll be given the option to download and install it.

The problem with this approach is that if your iPhone keeps restarting, you won’t have enough time to download and install the update before it restarts again. In that case, it’s time to plug your iPhone into your computer and do a manual restore: That’s what we’ll cover in the next step.

5. Put Your iPhone X Into Recovery Mode And Restore

Recovery mode is a special, “deeper” kind of restore that erases everything on your iPhone and gives it a fresh start by reinstalling iOS from scratch. It resolves almost every software problem, but it’s not ideal.

Restoring your iPhone and setting it up again is easy if your have an iCloud or iTunes backup. After your iPhone restores, you’ll be able to sign in with your Apple ID, restore from your backup, and you’ll be right back where you left off.

If you don’t have a backup, however, you could end up losing pictures, text messages, and everything else that’s on your iPhone. It might be worth a trip to the Apple Store if you don’t want to lose your photos — but there’s no guarantee they’ll be able to fix it either. Sometimes a Recovery Mode Restore is a necessity.

You’ll need access to a Mac or PC to restore your iPhone X. It doesn’t have to be your Mac or PC — we’re just using iTunes as a tool to load new software onto your iPhone. Here’s how to put your iPhone X into recovery mode and restore.

  1. Close iTunes on your Mac or PC if it’s open.
  2. Connect your iPhone to your Mac or PC using the Lightning (USB charger) cable.
  3. Open iTunes.
  4. Quickly press and release the volume up button.
  5. Quickly press and release the volume down button.
  6. Press and hold the side button until a message appears in iTunes that says an iPhone has been detected in recovery mode.
  7. Follow the instructions in iTunes to restore your iPhone.

If you have an iCloud backup, a friend’s computer, or you don’t have an iCloud backup, you can disconnect your iPhone from your computer after the restore finishes and your iTunes says “Welcome to your new iPhone”. Be careful not to disconnect your iPhone before you see that message, or things can go wrong.

If you’re still having a problem with your iPhone, check out my original article called Why Does My iPhone Keep Restarting? for a comprehensive walkthrough of how to fix this problem for every iPhone.

iPhone X: Not Restarting Any More!

Now that your iPhone X has stopped restarting, you can get back to enjoying all it has to offer. If this article helped you out, share it with your friends! If you have any other questions, leave a comment down below and I’ll help you as soon as possible.

Thanks for reading and all the best,
David P.

About Author

I'm a former Apple employee and the founder of Payette Forward, and I'm here to help you with your iPhone.

Subscribe
Notify of
42 Comments
Inline Feedbacks
View all comments
anonymous
6 days ago

if you look at the system history, you will see panic-2020 – this means phone shut down for heat, the sensor is flawed in some iphone models and sends out the wrong signal, like the phone has the electronic version of fibromyalgia. needs to be fixed, apple doesn’t stand by their products after they are a couple of years old unfortunately.

Sudes
8 days ago

Please my iPhone 6s was updated yesterday and it keeps restarting itself

Mark
24 days ago

Hi David
i did all of The above and my iPhone cs keeps restarting. When I put it dfx mode the I can’t update fast enough before it restart again. I’ve updated to the 13.6…
I need you help

anonymous
4 months ago

my iphone xs keeps restarting. the apple logo pops up and the screen goes black over and over.

Tabby
4 days ago
Reply to  anonymous

I bought mine recently and it does the same problem.imagine I ordered it all the way from dubai 😩

Anonymous
1 year ago

Hmmm, idk why but every time my phone die completely, and I go to plug it in and it just acts stupid, as soon as it turns on, it acts slow for bout 10 seconds and then turns strait back off

Anonymous
1 year ago

Hi David, thanks for posting the solutions. Point 3 worked for me.

Anonymous
1 year ago

Hi! I did the changing the date step and it did stop my iphone from restarting every few seconds however most of my apps that require the internet can’t be used because of the incorrect time. I’m trying to update my software but it says that there’s an error. So itried updating through my itunes (my pc isn t apple it’s hp) and i have downloaded it already now that i’m trying to update the downloaded software onto my iphone it keeps on saying there is an error. I don’t know what bto do. It has stopped restarting but now… Read more »

Anonymous
1 year ago

The first tip worked for me, thanks for the help! really appreciate it

Anonymous
1 year ago

I realize this article is a year old but this just happened to me and I am desperate for any help anyone can give me. I’m scared I have just lost everything, over 7,000 pictures and videos and kids, grandkids, pictures of my dad who passed away last year, AND SO MUCH MORE. I woke up this morning and my phone that I just recently bought was at the factory setup screen asking me to pick my language just like it is when the phone is brand new. I have not done anything with it yet, I have not backed… Read more »

Anonymous
2 years ago

Still experiencing this after updating to iOS 11.2.6. What can i do to stop this?

Anonymous
2 years ago

thank you so much it really help change the date..

Anonymous
2 years ago

i didnt wokr for me its jus stuck at the apple logo loading screen

Anonymous
2 years ago

first one worked great on ipx 11.1.2 thanx

Anonymous
2 years ago

Doesn’t work for me. My iPhone X is in bootloop and dont power on, so I cant change the date. I tried to updape with iTunes but appears the 4013 error. I have alrealdy made everything possible to solve 4013 error, but this also not work.

Anonymous
2 years ago

thanks for this. this really worked. My iphone X was shutting down and heating up like it was going to burn to death. Changing the date fixed it, however, i cannot seem to put that date back to auto again. when i do, the shutdown/burnup problem comes back. I will leave the date as 1 Dec until tomorrow and see if i can then re set it to auto. If anyone has a solution though, please let me know! Thanks David!!

Anonymous
2 years ago

The date worked, Had to do it twice to make it ‘stick’. After update the face ID stopped working. Thanks Apple!!

Anonymous
2 years ago

Thank you so much! The date change worked & then I updated the iOS to 11.2.1 & voila! Much appreciated

Anonymous
2 years ago

The date change step worked. THANK YOU!

Now to update so I can change the date back.

Anonymous
2 years ago

Date change resolved the issue for me! But how did this even start to happpen? What was the cause?

Anonymous
2 years ago

Thank you so much for your kindness of sharing the info, really needed it!!! But after have done that, I downloaded the newer version of iOS, everthing is back to normal, the date changed back automatically, but the facial recognition is gone, so now hoping that Apple will fix it soon. Again, thank you so much for sharing.

Anonymous
2 years ago

Thank you! Worked for me to set the date back and then apply the new system update. Whew!

Anonymous
2 years ago

Thanks for the help, David! Changing the date, and then updating the software (of which I had no idea was available) seems to have worked for me.

Anonymous
2 years ago

Thank you for posting this. Saved my butt!

Anonymous
2 years ago

It really worked for me. Thank you very much for posting such a really very useful and helpful article like this one. You can help a lot of people, not just only the ones who commented and gave Thank you to you here. ^^

Anonymous
2 years ago

t really worked for me. Thank you very much for posting such a really very useful and helpful article like this one. You can help a lot of people, not just only the ones who commented and gave Thank you to you here. ^^

Anonymous
2 years ago

It really worked for me. Thank you very much for posting such a really very useful and helpful like this one. You can help a lot of people, not just only the ones who commented and gave Thank you to you here.

Anonymous
2 years ago

Worked for me too… Ridiculous that Apple should create such rubbish!

Anonymous
2 years ago

Phew! Thanks for sharing. It worked….I was just about to throw the thing out the window.

Anonymous
2 years ago

Thank you so much! The time change worked so that I could update the IOS. You’re a lifesaver!

Anonymous
2 years ago

The date change fix worked. Thank you so much. I tho8my phone is dead or something but didn’t know it happened with lot of people.

Anonymous
2 years ago

Thank you very much, its worked

Anonymous
2 years ago

OMG! not just Iphone X, I have an 8 plus and it started this in the middle of the night. I unplugged it as it kept beeping. And woke up with a dead phone. It has been restarting all morning, I haven’t been able to use any apps or do an update. I tried your steps and changed the date and finally the update went through.
Thank You <3 saved me a 50 miles drive and probably a days wait in line.
THANK YOU!!

Anonymous
2 years ago

Use this link to sort this date bug https://support.apple.com/en-us/HT208332

Anonymous
2 years ago

It worked. Thanks for sharing.

Anonymous
2 years ago

Worked great – Thank you!

Anonymous
2 years ago

Hi David, thanks for posting this article! It really helped me out. My phone stopped restarting after change the date. Just wondering can I turn the date back to normal? It’s kind of weird always have the date on 1st Dec.