Your iPhone X keeps restarting and you don’t know what to do. It’s a brand new phone, and it’s stuck in a restart loop. You see the black screen with the wheel in the middle, but as soon as your iPhone X turns on, it turns back off after about 30 seconds. In this article, I’ll explain why your iPhone X keeps restarting and how to stop the iPhone X restart loop for good.
iPhone X Keeps Restarting: Here’s The Fix!
Your iPhone X keeps restarting because of a software problem. Many users have reported that the problem stems from a “date bug” that occurred December 2, 2017. As good as the iPhone operating system is, it’s not perfect. Who knew the clock would be its achilles heel?
I decided to write this article after a friend messaged me asking for help. His iPhone X began restarting after he plugged into his headphones. This problem isn’t your fault. You didn’t do anything wrong.
If you’re seeing the black screen with the white wheel in the middle of your iPhone X, or if your iPhone X just keeps restarting, you’re in the right place. We’ll start with the simplest fixes and get more complicated as we go.
How Do I Stop My iPhone X From Restarting?
1. Try A Hard Reset
A hard reset is the simplest fix we’ll cover in this article. Even though it won’t work for most people, it’s the first thing Apple techs try at the Genius Bar. Here’s how to hard reset your iPhone X:
- Quickly press and release the volume up button.
- Quickly press and release the volume down button.
- Press and hold the side button until the Apple logo reappears on the screen, and then let go.
Here’s what to watch out for: Most people who have trouble hard resetting their iPhone X are doing everything right except for one thing: They don’t hold the side button down for long enough.
Make sure that when you hard reset your iPhone, you hold the side button down for 20 seconds — probably a lot longer than you think you should. If a hard reset didn’t work for you, it’s time to move onto the next step.
2. Quickly Turn Off A Setting In Notifications
The next fix for this problem, and one that will work for a lot of people, is to change a setting in the Settings app. It’s tricky, though — many people will only have about 30 seconds before their iPhone restarts again! If at first you don’t succeed…
- Open the Settings app on your iPhone X
- Tap Notifications
- Tap Show Previews
- Tap Never
After you change the setting, try hard resetting your iPhone again. If it stops restarting, great. If not, continue to the next step.
3. Manually Change The Date To December 1, 2017
A quick fix for the “date bug” is to send your iPhone back in time — all the way to December 1, 2017. Go to Settings -> General -> Date & Time and tap the green switch on the right of Set Automatically to turn it off.
When you turn off Set Automatically, the current date on the iPhone appears in blue at the bottom of the menu. Tap on the date to open the date slider and use your finger to adjust the slider to Fri Dec 1. To finish up, tap < General in the upper left-hand corner of the screen.
4. Check For An iPhone Software Update
Apple releases bugs for software issues all the time, and this problem may have been resolved by the time you read this article! To check for a software update, go to Settings -> General -> Software Update. If an update is avialable, you’ll be given the option to download and install it.
The problem with this approach is that if your iPhone keeps restarting, you won’t have enough time to download and install the update before it restarts again. In that case, it’s time to plug your iPhone into your computer and do a manual restore: That’s what we’ll cover in the next step.
5. Put Your iPhone X Into Recovery Mode And Restore
Recovery mode is a special, “deeper” kind of restore that erases everything on your iPhone and gives it a fresh start by reinstalling iOS from scratch. It resolves almost every software problem, but it’s not ideal.
Restoring your iPhone and setting it up again is easy if your have an iCloud or iTunes backup. After your iPhone restores, you’ll be able to sign in with your Apple ID, restore from your backup, and you’ll be right back where you left off.
If you don’t have a backup, however, you could end up losing pictures, text messages, and everything else that’s on your iPhone. It might be worth a trip to the Apple Store if you don’t want to lose your photos — but there’s no guarantee they’ll be able to fix it either. Sometimes a Recovery Mode Restore is a necessity.
You’ll need access to a Mac or PC to restore your iPhone X. It doesn’t have to be your Mac or PC — we’re just using iTunes as a tool to load new software onto your iPhone. Here’s how to put your iPhone X into recovery mode and restore.
- Close iTunes on your Mac or PC if it’s open.
- Connect your iPhone to your Mac or PC using the Lightning (USB charger) cable.
- Open iTunes.
- Quickly press and release the volume up button.
- Quickly press and release the volume down button.
- Press and hold the side button until a message appears in iTunes that says an iPhone has been detected in recovery mode.
- Follow the instructions in iTunes to restore your iPhone.
If you have an iCloud backup, a friend’s computer, or you don’t have an iCloud backup, you can disconnect your iPhone from your computer after the restore finishes and your iTunes says “Welcome to your new iPhone”. Be careful not to disconnect your iPhone before you see that message, or things can go wrong.
If you’re still having a problem with your iPhone, check out my original article called Why Does My iPhone Keep Restarting? for a comprehensive walkthrough of how to fix this problem for every iPhone.
iPhone X: Not Restarting Any More!
Now that your iPhone X has stopped restarting, you can get back to enjoying all it has to offer. If this article helped you out, share it with your friends! If you have any other questions, leave a comment down below and I’ll help you as soon as possible.
Thanks for reading and all the best,
Hey. My Xs kept on restarting every 2-3 minutes when charging or not used but when I’m using it, it works fine. I now turn off my phone whenever I’m charging it but it’s still a hassle. I tried all the steps but still didn’t work. Can someone help me? 🙁
whenever I plug in my headphones, my Xs restarts continuously. When I remove it, it shuts down and works normally. As soon as the screen locks and goes off. It also restarts continuously. Can anyone help me please.
My iPhone X is repeatedly restarting, and I only have enough time in between restarts to unlock my phone. After that whenever I try to follow these steps it seems to crash and restart my phone, not allowing me to do anything to troubleshoot. I cannot even factory reset my phone because halfway through it just crashes and restarts the reset process.
i was having the same problem with my XS max. I found your article and tried the hard reset and recovery. It did not work. I also tried the changing of date to 1december 2017. It did not work, 😅.
However, it gave me an idea to try to disable the set automatically n i set today’s date manually. It worked!!
Now my iphone does not restart itself, it can use face id and it also did not prompt notifications for WhatsApp setting any longer.
Thank you very much.
This is an update: The method earlier only worked temporarily. After having the same issues over and over, i did the complete reset, it did not work as well. However, it helped me to identify apps that were no longer in App Store. I deleted those and i found a few more that were no longer in app store. I also grouped the similar-seldom-used-apps into folders. Now the problem is bearable and intermittent, occurring once in a few weeks. Everytime the problem occurs, when my iphone restarts, i’ll turn the setting to never lock, and i’ll turn off the phone… Read more »
My iPhone XS was running iOS 15.2 but it would stop and start in the middle of calls, inside apps and when reviewing email. I changed the notification preview parm and it seems to have helped.
My iPhone XS Max just got fixed by these steps. My iPhone was restarting continuously when idle, now it stopped. Still, when my dongle is connected to my phone it gets switched off at the exact moment. I hope you would help me.
I have tried all the above methods and none have prevailed successful, I am seriously beginning to want to switch over to Android lol. When I attempt anything through iTunes, it always gives the same error message 4013, regardless of what computer I use or cable. Hard reset doesn’t work for me. As for the others, I can’t even get my phone to fully start up to make the setting changes.
If you do decide to go team Android, the Samsung Galaxy Note 20 is my top recommendation. If you are looking for something more budget friendly, nothing beats the Google Pixel 5.
My iphone x keeps restarting even after doing the steps close to 50 times and it still cant be fixed after using the steps above.
Did it fix your mobile? I have the same problem.
I have the same problem. It keeps rebooting every time it comes on and I try to unlock my phone.
same did you fix it if so how?
but my side button doesont work
Well you probably will have to go get it fixed then
Helped me fix my problem better than other sites since my attempts at hard rebooting and using itunes to restart were not working – I hoped if I looked long enough, I’d find some new info that would work – and what to do as soon as you get your phone to reboot properly was helpful too! I’m updating the software right now. Thank you! Thought problem might have coincided with falling in water earlier in the day – but I think the phone is supposed to be water resistant so I hadn’t been worried… plus had just backed up… Read more »
if you look at the system history, you will see panic-2020 – this means phone shut down for heat, the sensor is flawed in some iphone models and sends out the wrong signal, like the phone has the electronic version of fibromyalgia. needs to be fixed, apple doesn’t stand by their products after they are a couple of years old unfortunately.
this might be whats happening to my iPhone XS, I don’t know though. I just got it fixed and iy did the same thing again
Please my iPhone 6s was updated yesterday and it keeps restarting itself
i did all of The above and my iPhone cs keeps restarting. When I put it dfx mode the I can’t update fast enough before it restart again. I’ve updated to the 13.6…
I need you help
my iphone xs keeps restarting. the apple logo pops up and the screen goes black over and over.
I bought mine recently and it does the same problem.imagine I ordered it all the way from dubai ?
Hmmm, idk why but every time my phone die completely, and I go to plug it in and it just acts stupid, as soon as it turns on, it acts slow for bout 10 seconds and then turns strait back off
Hi David, thanks for posting the solutions. Point 3 worked for me.
Hi! I did the changing the date step and it did stop my iphone from restarting every few seconds however most of my apps that require the internet can’t be used because of the incorrect time. I’m trying to update my software but it says that there’s an error. So itried updating through my itunes (my pc isn t apple it’s hp) and i have downloaded it already now that i’m trying to update the downloaded software onto my iphone it keeps on saying there is an error. I don’t know what bto do. It has stopped restarting but now… Read more »
The first tip worked for me, thanks for the help! really appreciate it
I realize this article is a year old but this just happened to me and I am desperate for any help anyone can give me. I’m scared I have just lost everything, over 7,000 pictures and videos and kids, grandkids, pictures of my dad who passed away last year, AND SO MUCH MORE. I woke up this morning and my phone that I just recently bought was at the factory setup screen asking me to pick my language just like it is when the phone is brand new. I have not done anything with it yet, I have not backed… Read more »
Still experiencing this after updating to iOS 11.2.6. What can i do to stop this?
thank you so much it really help change the date..
i didnt wokr for me its jus stuck at the apple logo loading screen
Same here what did u do to fixit eventually?
first one worked great on ipx 11.1.2 thanx
Doesn’t work for me. My iPhone X is in bootloop and dont power on, so I cant change the date. I tried to updape with iTunes but appears the 4013 error. I have alrealdy made everything possible to solve 4013 error, but this also not work.
thanks for this. this really worked. My iphone X was shutting down and heating up like it was going to burn to death. Changing the date fixed it, however, i cannot seem to put that date back to auto again. when i do, the shutdown/burnup problem comes back. I will leave the date as 1 Dec until tomorrow and see if i can then re set it to auto. If anyone has a solution though, please let me know! Thanks David!!
The date worked, Had to do it twice to make it ‘stick’. After update the face ID stopped working. Thanks Apple!!
Thank you so much! The date change worked & then I updated the iOS to 11.2.1 & voila! Much appreciated
The date change step worked. THANK YOU!
Now to update so I can change the date back.
Date change resolved the issue for me! But how did this even start to happpen? What was the cause?
Thank you so much for your kindness of sharing the info, really needed it!!! But after have done that, I downloaded the newer version of iOS, everthing is back to normal, the date changed back automatically, but the facial recognition is gone, so now hoping that Apple will fix it soon. Again, thank you so much for sharing.
Thank you! Worked for me to set the date back and then apply the new system update. Whew!
Thanks for the help, David! Changing the date, and then updating the software (of which I had no idea was available) seems to have worked for me.
Thank you for posting this. Saved my butt!
It really worked for me. Thank you very much for posting such a really very useful and helpful article like this one. You can help a lot of people, not just only the ones who commented and gave Thank you to you here. ^^
t really worked for me. Thank you very much for posting such a really very useful and helpful article like this one. You can help a lot of people, not just only the ones who commented and gave Thank you to you here. ^^
It really worked for me. Thank you very much for posting such a really very useful and helpful like this one. You can help a lot of people, not just only the ones who commented and gave Thank you to you here.
Worked for me too… Ridiculous that Apple should create such rubbish!
Phew! Thanks for sharing. It worked….I was just about to throw the thing out the window.
Thank you so much! The time change worked so that I could update the IOS. You’re a lifesaver!
The date change fix worked. Thank you so much. I tho8my phone is dead or something but didn’t know it happened with lot of people.
Thank you very much, its worked
OMG! not just Iphone X, I have an 8 plus and it started this in the middle of the night. I unplugged it as it kept beeping. And woke up with a dead phone. It has been restarting all morning, I haven’t been able to use any apps or do an update. I tried your steps and changed the date and finally the update went through.
Thank You <3 saved me a 50 miles drive and probably a days wait in line.
Use this link to sort this date bug https://support.apple.com/en-us/HT208332
It worked. Thanks for sharing.
Worked great – Thank you!
Hi David, thanks for posting this article! It really helped me out. My phone stopped restarting after change the date. Just wondering can I turn the date back to normal? It’s kind of weird always have the date on 1st Dec.