Can’t Double Click To Pay On iPhone? Here’s Why & The Fix!

You can’t “double click to pay” on your iPhone and you’re not sure why. All you want to do is purchase something using Apple Pay! In this article, I’ll explain why it says “double-click to pay” on your iPhone and show you how to use the side button to activate Apple Pay.

What To Do When Your iPhone X Says “Double Click To Pay”

When your iPhone says “Double Click to Pay”, double-press the side button to confirm your Apple Pay purchase.

double click to pay iPhone x

Apple introduced this dialogue when they released iOS 11.1.1. Unfortunately, it has created a lot of confusion because it doesn’t tell you where to actually double-click.

My iPhone X Doesn’t Say “Double Click to Pay”

If you’re trying to make a purchase using Apple Pay on your iPhone X, but it doesn’t say “Double Click to Pay”, you may have accidentally turned off this feature.

Go to Settings -> Apple Pay & Wallet and make sure the switch next to Double-Click Side Button is turned on. If the switch is white and positioned to the left, tap it to turn it on. You’ll know the double-click feature is on when the switch is green.

turn off double click side button

Double Click To Pay Still Not Working?

If you still can’t double-click to pay after turning it on in the Settings app, there are a couple things you can do to try and fix the problem. First, try closing out of the App Store, just in case it crashed.

To close out of the App Store, open the app switcher by swiping up from the very bottom to the center of the display. Hold your finger in the center of the screen until all of your apps appear.

Then, press and hold on the App Store window until a small, red minus button appears in the upper left-hand corner of the app window. Finally, tap that red minus button to close out of the App Store.

iphone x app switcher

Restart Your iPhone X

If closing and reopening the app didn’t work, try restarting your iPhone X. It’s possible a different program or app crashed your iPhone’s software. Restarting your iPhone will give it a fresh start and usually fix minor software problems.

Simultaneously press and hold either volume button and the side button until “slide to power off” appears on the screen. Then, swipe the red and white power icon from left to right to turn off your iPhone X. Wait a few seconds, then press and hold the side button to turn your iPhone back on!

turn off iPhone swipe red power icon

It’s Payday!

Apple Pay is working on your iPhone again! Next time you can’t double click to pay on your iPhone, you’ll know what it means and what to do. If you have any other questions about your iPhone X, leave us a comment down below.

All the best,
David L.

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I'm here to help you with your iPhone!

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BenArleenBarbara BurgosRobert McQuadeMustafa Naematullah Recent comment authors
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My iPhone 11 will not allow me to double click to pay for music

Barbara Burgos
Barbara Burgos

I found how to fix my IphoneX: Go to Settings > General > Accessibility > Side Button > Use Passcode for payments then turn it on. I guess during the last update it was turned off.

Barbara Burgos
Barbara Burgos

None of those worked for me either. The double click side button was set to on and had worked before. I powered phone off and on and that did not help either


Me either on my iPhone 11. Just refuses to work no matter what.

Robert McQuade
Robert McQuade

The double-click side button in settings is greyed out on my phone and won’t allow me to switch it to green. Any ideas why this is? I’ve tried all the steps you suggested but none of them have worked.

Mustafa Naematullah
Mustafa Naematullah

Did all of this and it’s still not working