Can’t Install Apps On iPhone X? Double Click To Install? The Fix!

You can’t install apps on your iPhone X and you don’t know why. It says “Double Click to Install” on the screen, but you don’t know where to tap! In this article, I’ll show you how to install apps on your iPhone X and what to do when apps won’t download!

My iPhone X Says “Double Click To Install”

If you see “Double Click to Install” on your iPhone X, all you have to do is double-click the Side button. This will activate Face ID, which is used to confirm the installation of the app.

This new App Store dialogue was introduced with the release of iOS 11.1.1. Many iPhone X users have found it confusing because the message doesn’t explicitly say where to click.

Double Click To Install

Restart Your iPhone X

If you didn’t see the “Double Click to Install” notification, then there may be a software issue preventing your Phone X from downloading apps. Try restarting your iPhone X, which will allow of all of its background programs to shut down normally.

To turn off your iPhone X, simultaneously press and hold either volume button and the Side button until you see slide to power off appear on the display. Swipe the power icon from left to right to turn off your iPhone.

Wait about 15-30 seconds, then turn your iPhone X back on by pressing and holding the Side button until you see the Apple logo appear in the center of your iPhone’s display.

Close And Reopen The App Store

There’s a chance that you can’t install apps on your iPhone X because of a software glitch within the App Store. By closing and reopening the App Store, you’ll give it a second chance to open properly the next time you open it.

Open the app switcher on your iPhone X by swiping up from below the bottom to the center of the display. Hold your finger in the center of the display until you see the menu of the apps currently open on your iPhone.

To close out of the App Store, swipe it up and off of the screen. You’ll know the App Store is closed when it no longer appears in the app switcher.

Turn Off Airplane Mode

If your iPhone X is in Airplane Mode, you won’t be able to install apps because your iPhone won’t be connected to its cellular or Wi-Fi network. To turn off Airplane Mode, open the Settings app and turn off the switch next to Airplane Mode. You’ll know the switch is off when it’s white and positioned to the left.

Turn Off AirPlane Mode

Furthermore, you can only use Cellular Data to download apps that are smaller than 150 MB. You can see how large an app is by tapping on it in the App Store and scrolling down to the Information menu.

App Size Information

Check Content & Privacy Restrictions On Your iPhone X

If Content & Privacy Restrictions are set up on your iPhone X, you may have accidentally turned off the ability to install apps on your iPhone.

Tap Content & Privacy RestrictionsOpen the Settings app and tap General -> Screen Time -> Content & Privacy Restrictions.

If the Content & Privacy Restrictions switch at the top of the screen is flipped off, you can move on to the next step. If this switch is currently flipped on, tap iTune & App Store Purchases -> Installing Apps.

Allow Install Apps

In the Installing Apps page, make sure that Allow is checked.

Reset All Settings

If you still can’t install apps on your iPhone X, there may be a deeper software issue causing the problem. Sometimes, we can eliminate hidden software issues by reseting all the settings on your iPhone X and restoring them to factory defaults.

Note: Before you reset all settings, make sure you write down your Wi-Fi passwords. You’ll have to reconnect to your Wi-Fi network after the reset is complete.

Go to the Settings app and tap General -> Reset -> Reset All Settings. Enter your iPhone passcode, then tap Reset All Settings after the confirmation alert pops up on the screen. Your iPhone X will restart after its settings are reset.

How To Reset All Settings

Apps, Apps, Apps

You’ve fixed the problem with your iPhone X and you can start installing new apps! We hope you’ll share this article on social media to show your friends what “Double Click to Install” means and help them out when they can’t installs apps on their iPhone X. If you have any other questions, feel free to leave them below in the comments section.

Thanks for reading,
David L.

About Author

I'm here to help you with your iPhone!

Subscribe
Notify of
38 Comments
Inline Feedbacks
View all comments
Starr
5 months ago

Thank you so much David.. this was helpful

bube
1 year ago

where do you get restrictions? i go to general and i don’t see it there. is it within another folder perhaps?

Kate
1 year ago

I’ve tried to download an app and double click and it’s not working even when I log out of the App Store… How frustrating!

Ilyas UGURLU
1 year ago

hello , I am having same problem again on my 11 . When i want to download app again it stops and it doesnt let me download it unless i sign out one time and it is happening again . So how can i solve this problem ?
I have tried all the methods but it didnt work . thanks for your help in advance

bube
1 year ago
Reply to  Ilyas UGURLU

so you signed out of the app store, signed back in and you can download apps again?

iPhone X Won't Turn Off? Here's The Real Reason Why!
2 years ago

[…] side button is also used to download apps on iPhone X, make payments using Apple Pay, take iPhone X screenshots, and […]

Anonymous
2 years ago

WTF Apple?! *eyeroll*

Anonymous
2 years ago

i am doing just that and nothing is happening

Anonymous
3 years ago

I had to reset my phone, but once I did that it worked like a dream. Thanks

bube
1 year ago
Reply to  Anonymous

how do you reset your phone?

Anonymous
3 years ago

Thank you, David Lynch!!

Anonymous
3 years ago

Thank you for solving my problem!

Anonymous
3 years ago

I have a music app and my new iphone x wouldn’t let me load it as it said ITunes don’t do it any more so either keep or delete! This means I lose all the music I have downloaded over the last couple of years! Is there anything I can do to load the app to my new phone or to save my music library?

Anonymous
3 years ago

Thank you!!!

Anonymous
3 years ago

You saved me plenty of time today. I kept taping the screen. Thanks a bunch, I’m grateful!

Anonymous
3 years ago

Thanks it was really helpful

Anonymous
3 years ago

lmfao what a FAIL article

Anonymous
3 years ago

Thanks

Anonymous
3 years ago

Thank you! I hav been fighting with my phone for days over this….wish I would have Goggled it sooner.

Anonymous
3 years ago

Thanks a bunch! I feel like a fool but glad Im not the only one 🙂

Anonymous
3 years ago

Thank you so much!

Anonymous
3 years ago

Thank you – I don’t know why that wasn’t obvious!

Anonymous
3 years ago

Thanks.. It looked like the part I was supposed to double click was off the visable page so I kept tring to swipe that area left.

Anonymous
3 years ago

Thank you! I didn’t find this to be intuitive at all, and was double-tapping all over the place. The solution is so simple! Once you know. Thanks again!

Anonymous
3 years ago

Thank you, thank you, thank you. I felt like an idiot. I appreciate this simple instruction.

The Tipsy Gourmand
3 years ago

New iphonex nov 2017 – i just went to settings, face id and passcode, and undid face id for itunes and it worked. face ID is so glitchy.

Anonymous
3 years ago

You are amazing! So glad I thought to google it!

Anonymous
3 years ago

You just need to double click the side buttom by the words double click to invoke face ID