iPhone Cellular Data Not Working? Here’s The Real Fix!

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• Same solutions offered by everyone else, doesn't work for my iphone 6.
  "Here's the real fix" .... Baloney. I was expecting to find something different than all the rest of the solutions out there.

• i also followed ur instructions. my phone is now ok. thanks very much

• My I phone XR was not connecting to the network mobile data. Went through the process above, the reset network settings resolved the issue. Many thanks.

• Had an issue with the Data Access Network when I changed SIM card. Did all the fixes stated including Network Reset, reinserting SIM, etc. Fix was that the SIM card was still somehow linked to the profile that was set on the previous SIM card (used when travelling in the UK). Fix was to go to Settings/General/VPN and Device Management. Delete the profile that is linked to the old SIM card, in my case Virgin Mobile. Rebooted and fixed. Have an iPhone 12.

  • brilliant thanks, I almost gave up and wiped my phone phew!

  • Thank you!!!!

  • Wow - Same issue - still liked to Vodaphone profile. Carrier had no clue when consulted. Thanks a million!

  • Thank you so much. I have been dealing with Bell for a few weeks trying to resolve the problem but as soon as I did your suggestion my data worked immediately! So happy to have this fixed. Thanks again!

  • THIS WORKED!! THANK YOU SO MUCH

• Thanks bro you are a genius

• I have data signal lte or 5g but data is not working I have to be connected to Wi-Fi and been through all suggestions I can find

• About the issue with mobile data roaming: What did help me and it is not mentioned in this article was to fill in the APN columns in Settings -> Mobile Data -> Mobile Data network. The APN depends on your home carrier, you can look it up on it’s website. I have iphone8 ios15.3.1 and HOT.at carrier in the EU.

• LTE is on but no network. Here’s the fix.
  First disable your iPhone by entering wrong screen lock password. Then connect your iPhone to the computer. When you press power button and volume down button, connect your iTunes button will appear , then release the button. Then restore the iOS in the iPhone.
  I have same problem for a few months and the solutions in the web didn’t work for me. Finally I have tried my own solution and it worked.
  I use iOS 15.3.1 (iPhone 8)

• You are Genius!

• why can I use my cellular data on some apps and not on others? I've triple checked my data isn't restricted for those apps and one day it was working and now it's just not.

  • My iphone12 started doing that a few weeks ago. I get notifications, but can't see the updates when using cellular data. Facebook, email, and Instagram won't work, but Offerup does. I've tried new SIM card, re set everything, and nothing works!!

    • I have a similar problem. I recently got an iPhone 12 and set it up around a week ago. I went on a trip recently and was without wifi all week. At the beginning of the trip I was
      able to access all apps including Duolingo, YouTube, Pinterest etc. However the next
      day only messages and the Phone app were working without wifi. I checked settings, 
      tried deleting and reinstalling apps (but the App Store wasn’t working either) I even tried hot spots and connecting to McDonald’s wifi. Nothing worked. I got home and
      expected everything to work normally but it didn’t. Even with internet only messages,
      And the Phone app were working. I had no restrictions on any other apps according to settings. And I know it’s not my wifi because my ipad and computer are working
      Perfectly fine. And worked fine with a hotspot. Only my phone is acting like this.
      
      i am extremely frustrated because I only recently spend hundreds of dollars on this
      phone and it is already screwed up. What do I do
      

  • Mine does the same, I can only use cellular data on Snapchat, instagram, and sometimes my messages anything else doesn't work

  • That's really bizarre. Do you get any message on the screen when you try to use those apps on Cellular Data?

    • How do I get my cellular data back on my iPad

• Hi. I started having the issue mentioned in this article a few months ago. I've performed all of the "fixes" numerous times without success. I suspected it may have been my cellular carrier and since we were unhappy with their service anyway switched to another company. Unfortunately, the problem persisted. Tonight I backed up the phone, erased it, performed a factory reinstall, then migrated my backup data back to the phone. The issue still isn't resolved. Is there anything else left to try or does this indicate that there is a physical problem with the iPhone X itself? (FYI: No new apps were downloaded prior to the start of the problem. There are 22 apps on this phone that didn't come with it and they are from reputable sources such as Cornell). TIA

  • It sounds like you've pretty much ruled out a software problem, so I'd reach out to Apple support.

• Hello, I’m just wondering if you can help me. My phone has calling credit and things and it keeps saying No Service. Then, it says Vodafone UK. I have tried everything above & it still isn’t working. I suffer with epilepsy. I need my phone more than anything. I don’t have a mail address.

• What is the meaning of heart icons in top left of the screen beside Wi-Fi? I can't seem to see the data is working or not because no signal icons need help.

• The other day my provider had a problem and I had no service. But my iPhone would not run any app on Cell Data. All my settings were correct. I did some research and determined that the phone would not use Cell Data IF I had a WiFi connection. But I didn't have WiFi. UNLESS!!!!! My Router sends out my network signals and it was doing that. I could log onto my Router but it couldn't get to my provider. My Cell provider told me I needed to shut off WiFi on the phone. Sure enough that worked. So here's my question. Can anyone confirm that the router always sends out network signals and, in fact, I am even able to create my own network in my house, name it what I want, etc. and I did that for people who come over and who I don't want to use my other networks. Then, can you confirm that my iPhone thinks I have WiFi as soon as the phone connects to my router, even if the router can't connect to my provider?

  Thanks.

• Resetting Network Settings worked for me.

• My phone all of the sudden just lost service at my house last week. After all week of contacting the phone company I finally just switched my service. Well I get home and it says I have signal but I can’t get any thing with data to work. I can only half-ass send a call or text. Obviously it wasn’t a service provider issue but a phone issue. Anyone ever had this problem? I really need my phone to work at home. We can’t get Wi-Fi and I’m always at home.

• My provider is Qlink and the Cellular Data settings they say to use do not allow me to send photos to non-apple users (I have an iPhone). I cannot get on the internet without a Wi-Fi service, contrary to what they say I should get.
  I will share the settings if you want

  Thank you in advance for your assistance.

  JC

• I've been on phone hours with AT&T and Apple. I'm so disgusted with my phone. My phone has frozen, they just kept saying press your Home button and power button, no results. My phone wouldn't respond to my touch??

  • Hi Barbara, I'm sorry to hear you've had to put so much time into this problem! However, it's great that you've already reached out to Apple and your carrier about this issue. We actually published a video about how to repair a frozen iPhone this afternoon, here's a link: https://www.youtube.com/watch?v=AFf3iV3KGuw

    I hope this helps!

• Hey David I’m with consumer cellular and they’re telling me it’s an Apple issue that my XR isn’t resetting when my data plan ends & starts again? I’m not sure because last month CC walked me through a reset but last iPhone reset itself? Unsure what to do and not tech at all any clue? Thank you-

  • Hi Kelly! When you say reset do you mean that your phone's data allotment doesn't refill with the start of a new billing cycle?

    • Sorry, Yes, and thank you.

      • Hi Kelly, no problem! Thanks for clarifying. If you've already reached out to your carrier about this issue, you may want to contact Apple Support directly to try to get this issue resolved. As long as your status with your carrier is in good standing, you shouldn't need to manually set up your cellular data allotment every month.

• you should add freedom mobile
  the customer service number is 1 (877) 946 3184

  • Freedom Mobile is a Canadian provider. While we'd love to incorporate more international providers into our content down the line, our team is really only large enough to focus on companies domestic to us for the time being.

• my data is on but it can’t load application on the phone but can browser safari and can’t download and app from AppStore but the apps can’t load

  • Try connecting to Wi-Fi! This could be an issue with your cellular data plan where some ports are being blocked that shouldn't. If that doesn't work, contact your carrier directly. Best of luck!

• I turned off a hidden setting and my apps will only work on Wifi. I selected a link that didn't have a drop down arrow so I am not able to relocate where I told the phone to only use Wifi for apps. Do you have any suggestions. It not in the normal locations I have already reset data in all the known locations.

  • Go to Settings->Cellular->Scroll Down then turn on data for all the apps

• Thanks for the sim card tip. My I Phone 12 had the hotspot working but nothing working on the phone itself. Removing the sim worked.

• thank you for this!! :)

• I have boost mobile and my internet is not working what should I do to get it working?

• Hello... I had the "No connection available" issue when I was away from my home wifi... the cellular data seemed to work fine for phone call, but not for internet related apps... I thought the problem may have been caused by a recent "carrier settings update"... I restored my iPhone 7 using my backup on my PC... still didn't work... I did a factory reset, and restored from the backup... still didn't work (I have to rurn my wifi off to do the testing).

  Sadly, I found out that iTunes does not keep multiple backups... I could only find one, that was the most recent... I wanted to restore from one before the "carrier settings update" took place, but couldn't... I guess I need to manually archive the backups each week... shouldn't have to do that !

  I called Spectrum support since I now use their mobile service, and they were of no help since I already tried everything they suggested... they recommended that I call Apple support... which I did not, because I figured that would be futile too.

  I found your problem resolutions here, and removed the SIM card and re-installed it, and the problem went away !

  Thank you !

• This was wonderful. My data is back and running! Thank you!!!!

• This was great but I have tried all of it but still don't work, please help me fix this.

  • Get your sim card relinked to your iphone or have company give you a new one and link / activate it with your phone. The original sim card would be better

• This was a great information site it really works Thank You

• This was a great information site it really works Thank You

• I tried all these steps but still not working, I can't call the numbers because I am in Africa

• thanks so very very much! resetting my network settings worked a treat. PHEW! Thanks for being here with the solution :-)

  • did resetting your network settings create any problems with your data service? did you have to call them to set up another payement or could you just reconnect by yourself?

• my imessage works and ft but nothing else

• My cellular data and SIM card not showing

• My data recently has been a bit weird where I turn on my data for any app, and as soon as I exit settings, it automatically turns it off again. It has been doing this for the past 3 days. I’ve tried everything in here as well as clearing up space, and dozens of resets. Nothing seems to work :(

• ive followed all abouve steps and still no data

• Hi Im using cellular data to use zoom. Recently I noticed that when I access Zoom App, it stays as connecting and sits there. I tried reset network settings, reinstalled the app but no luck. Any suggestions you can provide me here to fix this issue?

• Helpful and informative article. But I would have placed "Contact Your Cellular Carrier" b e f o r e "Reset Network Settings".

• I can get the cellular data to work by turning the phone off and on but I have to do it each time I leave WiFi. All the mentioned settings are correct.

  • Nancy, I have had the same issue for over 2 years...if you found a solution, please let me know.
    Thanks

• Went through all of these steps, my carrier has no idea what happened and have exhausted all steps. Anyone else experiencing this?

  • Same problem here tried new sim card nothing what did you do?

• Make sure the phone date is correct (in Settings under Time & Date), since data from Wifi or mobile network will not work on iPhone if the date is past

• adding the number for xifnity mobile would be cool! 1-888-936-4968

• […] more information, check out our other articles if cellular data isn’t working or if your iPhone won’t connect to […]

  • if all of the above fixes don't work on iphone 6 what is usually the problem. I'am sure apple has had to fix atleast 1

    • See if you have VPN turned on. If yes, turn it off.