My iPhone Won’t Ring! Here’s The Real Reason Why.

Picture this: You’re waiting for an important phone call. You’ve double-checked your iPhone to make sure the ringer is on and you’ve turned the volume all the way up. When the phone rings, you’re going to hear it. 5 minutes go by and you glance at your iPhone, only to find out you’ve missed the important call! Don’t throw your phone at the cat. In this article, I’ll explain why your iPhone won’t ring and I’ll show you exactly how to fix it.

Update: If you have an iPhone 7, this article will work for you — but you may want to check out my new article called My iPhone 7 Won’t Ring for an iPhone 7-specific walkthrough. Otherwise, keep reading!

Martha Aron inspired me to write this article when she asked, “My iPhone does not ring on all calls, I miss lots of calls and texts because of this. Can you help me?” Martha, I’m here to help you and everyone else that has missed incoming calls and texts because their iPhone isn’t ringing.

You Probably Know This, But Check Anyway…

If you’re reading this article, you probably already know that for your iPhone to ring, the Ring / Silent switch on the side of your iPhone has to be set to ring.

If the switch is pulled toward the screen, your iPhone’s ringer is turned on. If the switch is pushed toward the back of the iPhone, your iPhone is on silent and you’ll see a small orange stripe next to the switch. You’ll also see the speaker icon on the iPhone display when you flip the switch.

Once you’re sure the Ring / Silent switch is set to ring, make sure your iPhone ringer is turned up so you can hear your iPhone ring when you get a call. You can turn up the ringer volume by pressing the volume up button on the side of your iPhone.

You can also turn up the ringer volume by opening Settings -> Sounds & Haptics. Drag the slider under Ringer And Alerts to the right to turn up the ringer volume on your iPhone. The further you drag the slider to right, the louder the ringer will be.

iphone ringer slider

If your iPhone isn’t making any sound at all, my article about what to do when an iPhone speaker stops working will show you how to fix that problem. If you’ve already done all this, here’s why your iPhone isn’t ringing:

Here’s The Fix: Turn Off Do Not Disturb!

Most of the time, the reason an iPhone isn’t ringing for incoming calls is that the user has accidentally turned on the Do Not Disturb feature in Settings. Do Not Disturb silences calls, alerts, and notifications on your iPhone.

How Do I Know If Do Not Disturb Is Turned On?

The easiest way to tell if Do Not Disturb is turned on is to look in the upper right hand corner of your iPhone, just to the left of the battery icon. If Do Not Disturb is enabled, you’ll see a small moon icon there.

do not disturb icon indicates on

If you’d like to dive deeper into Do Not Disturb and set up an automatic schedule, instance, head to Settings -> Do Not Disturb to see all the options available to you.

How Do I Turn Off Do Not Disturb?

Ever since Apple released iOS 7, it’s been easy to turn Do Not Disturb on and off. Swipe up from the bottom of your iPhone screen to open Control Center. Tap the moon icon to turn Do Not Disturb on or off. That’s it!

This can vary for different iOS versions. If you have an iPhone X or newer, open Control Center by swiping down from the upper right-hand corner of the home screen.

toggle do not disturb in control center

You can also turn off Do Not Disturb by going to Settings -> Do Not Disturb and turning off the switch next to Do Not Disturb. You’ll know Do Not Disturb is off when the switch is white.

turn off do not disturb on your iPhone

Turn Off “Silence Unknown Callers”

One reason why you have an iPhone ringing problem may be because your block unknown callers feature is turned on. This feature is great for stopping telemarketers and robocalls in their tracks, but unfortunately it also filters out some people that you actually do want to talk to.

To turn this off, head over to Settings -> Phone and then switch off Silence Unknown Callers. Once you’ve done that, your phone should be able to ring again when someone who isn’t in your contacts tries to call you.

What If My iPhone Still Won’t Ring?

I’ve received a couple of comments from readers who have taken all of the suggestions and whose iPhones still aren’t ringing. If you’ve made it this far and your iPhone isn’t ringing, there’s a good chance you may have a hardware problem.

Often times, when gunk or liquid gets into one of the ports (like the headphone jack or lightning / dock connector), your iPhone thinks there’s something plugged into it, when in fact there isn’t. My article about how to fix an iPhone that’s stuck in headphone mode explains why that happens and how to fix the problem.

It’s a long shot, but you can take an antistatic brush (or toothbrush you’ve never used before) and try to brush out the gunk from your headphone jack or lightning / dock connector port. Antistatic brushes are helpful for cleaning all sorts of electronics, and you can pick up a 3-pack on Amazon for less than $5.

If you’re successful, the issue should resolve itself. Unfortunately, most of the time the damage has already been done. Something has shorted out on the inside of your iPhone, so the only solution is to visit your local Apple Store or use the mail-in options at Apple’s support website to have your iPhone repaired.

Apple Store repairs can be expensive. If you’re looking for a less-expensive option, I recommend Puls, a repair company that will send a certified technician to you who can meet you and fix your iPhone within an hour.

Now might also be a good time to upgrade your iPhone. Repairs can be expensive, especially if more than one thing is wrong with your iPhone. Rather than spending hundreds of dollars on a repair, you could use that money to purchase a new phone. Check out UpPhone’s cell phone comparison tool to find a great deal on a new iPhone!

Wrapping It Up

Do Not Disturb is one of those great features that comes in handy if you know how to use it, but it can be really frustrating if you don’t. To Martha and everyone else who has missed important calls or yelled “My iPhone won’t ring!” at an innocent bystander, I hope this article has you to solve your silent iPhone problem. If you have follow-up questions or other experiences to share, post them in the comments section below. I look forward to hearing from you!

All the best,
David P.

About Author

I'm a former Apple employee and the founder of Payette Forward, and I'm here to help you with your iPhone.

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Phil
1 day ago

Thanks for the help. Much appreciated.

Editor
Liam Shotwell
1 day ago
Reply to  Phil

I’m glad you were able to get it fixed! 😊

Ann
8 days ago

My phone want ring also.also tried side switch and under setting. Still want work also do not disturb is not on. Help

Jfessel
13 days ago

Thank you- my phone wasn’t ringing for weeks and I couldn’t figure it out. Didn’t know about side switch!

Vicki
15 days ago

Amazing, like Tracey had no idea about the silence toggle on the side of phone!!! I appreciate your easy instructions very much. Thank you!!

Tracey
22 days ago

Thank you so much – problem solved in a flash!! I’m embarrassed to say I didn’t know about the silence toggle on the side of the phone!
Kindest regards
Tracey

Frances
24 days ago

Had got a blocker for spam and it took all calls so phone didn’t ring
spent hrs with phone and carrier so now it goes to my voicemail but still doesn’t ring

Carole
25 days ago

you saved me from having to ask my kids! Did not know about the switch on the side.
I’m a new Iphone 11 user.

Randy
30 days ago

Thank You For the Help !! Really Did not know about the ringer switch felt pretty stupid but see im not the only one THX

julie
1 month ago

my i phone wont ring and when i call facetime or wotsup the call will end in under a min

Jim
1 month ago

Many thanks for this article. There was a water main break and our basement was flooded. I was getting important calls that didn’t ring…I just happened to notice them. This article enabled me to figure out what to do (ie turn off silence unknown callers). This was a huge help!!

Jean
1 month ago

Thank you so much. Really helped.

Tina
1 month ago

omg – me too! no I did not realize there was a hard on/off button, not just the volume toggle! I always just used volume toggle but along the way accidentally hit the button.

Catain Caveman
1 month ago

“You Probably Know This, But…”
Turns out I didn’t!

Shelia
1 month ago

Thank you for teaching me how to fix my ringer. It seems APPLE should outsource information to companies such as yours!

If there’s anything I can do to increase your presence on social media or another media let me know.
I am going to tell my folks to check out your articles.

Live Long and PROSPER!!!
S.

Editor
Liam Shotwell
1 month ago
Reply to  Shelia

Hey, Sheila! Thank you for the kind words 😊 I’m glad we were able to help you out. Honestly, sharing our articles that you find helpful is the best thing you can do for us! You can follow us on Twitter and Instagram @payetteforward, and we also have a Facebook page. Live long and prosper! 🖖

Imran
1 month ago

I have done all these but still sometimes my iPhone is not ringing.

Tom
1 month ago
Reply to  Imran

turn off your bluetooth. My phone started working after that. The bluetooth was still trying to connect to my head phones or MacBook etc which stops my phone from ringing out loud.

Thomas
1 month ago

Thank you. The ring/silence switch (I didn’t even know what that was for) had somehow been switched off.

Cynthia Alcorn
1 month ago

THANK YOU FOR THIS! I’ve been going buggy nuts trying to figure this out. 🤦🏼‍♀️

joshe
1 month ago

Thank you so much for this ! Its been driving me crazy.

Anthony Peart
1 month ago

Thank you my phone would not ring and it was just the switch on the side.I bought the phone recently but there was no manual.I wasn’t aware that it did that.

Jay
2 months ago

Thanks for this tutorial. I’ve tried all that’s been recommended and when I go to Settings see that there is an option under Silence: either Always or While iPhone is locked. That latter one is checked and I can’t get it to turn off; there is no option to turn it off. When I select it, nothing changes. It remains checked.

Donna
13 days ago
Reply to  Jay

Did you ever figure this out?

Grace Boyd
2 months ago

I sincerely appreciate this Tutorial information that was available. I had gotten physically ill,thinking that ai would have to go get a new part,however when I read the info that there is a little “orange” piece,I looked & saw it & pushed to the right on the part that was all the way left. I thank you SO much,& I hope this comment will help other senior citizens.

k t
2 months ago

the only way to get my iphone to ring is to keep it unlocked which us NOT a good solution

Jo Marlowe
2 months ago

My phone now rings thanks so much great article big help.

Theresa
2 months ago

Hello there! I’m embarrassed to admit this but, I didn’t know about the Ring / Silent switch. Additionally, none of the people I’ve asked to help me, who were able to turn the ringer on or off, have bothered to tell me either! Thank you for your help!

Ibrahim
2 months ago

Thanks very much, now my phone rings

Josie
2 months ago

TYVM……..Silence Unknown Callers worked…… You saved me a lot of $$

Jill
2 months ago

OMG…that was too easy. Just flip that little button on the side of the phone above the volume buttons
and you’re in business. Thank you much!

Pat
2 months ago
Reply to  Jill

thank you Jill, that fixed the problem, clear explanation, didn’t know I had one.

Sheila
1 month ago
Reply to  Pat

Thank you Pat. I tried everything and then read your message. I forgot all about that switch. It rings now.

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