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My iPhone Won’t Turn On Past The Apple Logo! Here’s The Fix.

    Bridget Baltazar
  • 4 years ago
    • Categories: Display

While booting up your iPhone, you realize it’s spending an unusually long time turning on. Your iPhone screen only shows the Apple logo and nothing else and you don’t know what to do. In this article, I’ll explain what to do when your iPhone won’t turn on past the Apple logo.

Why Won’t My iPhone Turn On Past The Apple Logo?

When you turn your iPhone on, it initializes the software and checks all the hardware to make sure it’s working properly. The Apple logo is displayed on your iPhone while all of this is happening. If something goes wrong along the way, your iPhone won’t turn on past the Apple logo.

Unfortunately, this is usually a sign of pretty serious problem. However, there’s still a chance it can be fixed.

If you’ve just replaced a part on your iPhone and are now having this problem, it may be a good idea to try to reseat that part. If you haven’t just replaced a part of your iPhone, follow the steps below!

Hard Reset Your iPhone

Sometimes forcing your iPhone to restart is all you need to do to fix the problem. Since your iPhone won’t turn on past the Apple logo, you’ll have to do a hard reset. The way to hard reset an iPhone depends on which model you have, so we’ve broken down the process for each device.

iPhone 6s, iPhone SE, & Earlier

Simultaneously press and hold the Home button and the power button (Sleep/Wake button) until the screen goes black and the Apple logo appears again.

iPhone 7 & iPhone 7 Plus

Press and hold down the volume down button and the power button at the same time. Keep holding both buttons until the Apple logo reappears on the display.

iPhone 8, iPhone X, iPhone XR, iPhone XS, iPhone 11

Start by pressing and releasing the Volume Up button. Then, press and release the Volume Down button. Lastly, hold down the side button. Keep holding the side button until the Apple logo appears. Remember to press the volume buttons at the beginning, or else you might accidentally send a message to your SOS contacts!

Put Your iPhone In DFU Mode

A Device Firmware Update (DFU) restore erases and reloads your iPhone’s software and firmware. This type of restore is also the last step you can take to completely rule out any type of iPhone software problem.

Below, we’ve broken down the DFU restore process for different models of the iPhone.

DFU Restore Older iPhones

First, connect your iPhone to a computer with iTunes using your charging cable. Then, press and hold the power button and the Home button at the same time. After about eight seconds, let go of the power button while continuing to press the Home button. Release the Home button when your iPhone appears in iTunes.

Start the process over from the very beginning if your iPhone didn’t show up in iTunes.

DFU Restore An iPhone 7 Or 7 Plus

Start by connecting your iPhone to a computer using a Lightning cable. Then, simultaneously press and hold the Volume Down button and the power button. After about eight seconds, let go of the power button, but keep holding the Volume Down button until your iPhone shows up in iTunes.

If your iPhone didn’t show up in iTunes, start over from the very beginning.

DFU Restore An iPhone 8, iPhone X, iPhone XS, And iPhone XR

Use a Lightning cable to connect your iPhone to a computer with iTunes. Next, press and let go of the Volume Up button, then press and let go of the volume down button, then press and hold the side button.

When the screen turns black, press and hold the volume down button while continuing to hold the side button. Wait about five seconds, then release the side button while continuing to hold the volume down button. Keep holding until your iPhone appears in iTunes.

We know this is a lot, so check out our video if you’d like us to walk you through the process!

Addressing A Potential Hardware Problem

If your iPhone still won’t turn on past the Apple logo, a hardware issue is causing the problem. This specific problem often happens after a botched repair job.

If you went to a third-party repair shop, we recommend returning there to see if they’ll fix the problem. Since they may be the ones who caused it, there’s a chance they’ll fix your iPhone, free of charge.

If you tried to replace anything on your own, you’ll want to get the iPhone back into its original state before taking it into an Apple Store. Apple won’t touch your iPhone or offer you an out-of-warranty replacement price if they notice that you’ve replaced components of your iPhone with non-Apple parts.

Puls is another great repair option you can turn to. Puls is an on-demand repair company that sends a qualified technician straight to your doorstep. They repair iPhones on-the-spot and offer a lifetime warranty on the repair.

Shop For A New Cell Phone

Instead of paying for an expensive repair, you may want to consider using that money towards purchasing a brand new phone. Check out the phone comparison tool on UpPhone.com to compare every phone from every wireless carrier! A lot of the time, carriers will offer you great deals on a new phone if you decide to switch.

An Apple A Day

We know it’s stressful when your iPhone won’t turn on past the Apple logo. Now you know exactly how to fix this problem if it ever happens again. Thank you for reading. and let us know how you fixed your iPhone in the comments below!

View Comments (131)

  • I accidentally deleted Google LLC off my phone and now it won’t come back. It’s been hours! What do I do? I really need help!

  • my iPhone x was working just fine yesterday then It started restarting randomly every 3 to 5 minutes but it was still working but when I force reset it stuck on a restart loop on the apple logo and it's showing a 4013 error when I try to restore it via iTunes even 3utool is freezing at 19% while flashing

  • My iphone 7 plus only turn on when plugged in but still then it starts to turn on and off and it only gets to the apple logo, not even to the lockscreen. when i hold the power on/off button it takes me to a screen which says ¨support.apple.com/iphone/restore¨ what do i do?

  • Hey, my iPhone XR is stuck in the apple logo and wont go back to normal, i tried to do the “trick were you press the volume up and down then the side button. But when it turns back on it goes back to the apple screen and stays there like its stuck again, is there a way to fix it?

  • my iphone 8 is only getting to the apple logo, it takes a long time to turn on. but now it wont even turn on. it only gets till the logo and just turning on and off. do you have any suggestions? please?!

  • pls help me with my iphone 5s. my phone is not turning on after the apple logo, only to continue rebooting itself but not beyond apple logo

  • hey ! my iphone Xr was working fine a couple of mins ago and not wont move past the apple logo. Please help me resolve this issue, cant afford to loose the data on the phone

  • i was reseting my network settings and then my phone got stuck om the apple logo and wont go off and i cant connect to itunes because It sends a number to a phone number to allow you to get in help please.

  • Every night I plug my phone in and get it in the morning, well I went to get it this morning and it was stuck on the apple logo! It has been like that for a day now and have even called apple! They suggest to plug it into an apple computer and they walk you through how to update and restore it, it didn't work for me. So I'm stuck! They can't order me a new iphone until this one is erased, but it won't erase until connected to the internet, so i'm out of luck!!! Please help!!!!!

    • THE SAME IS HAPPENING TO ME.. i went on a trip this weekend through a bunch of national parks and took the most gorgeous pictures and memories.... then before i could even download my pictures to icloud my phone got stuck on the apple logo.... what do i do!!!!!!!!!!!!

  • I got the IOS14 update and my phone has not been working properly ever since it goes on the apple logo then goes black I tried everything it's still not working this is upsetting because I need my phone and it's making it very hard for me

    • I found a way to make the phone work. You have to reset it to factory settings. I thought that would erase everything, but, if you have things saved in iCloud, you can get that stuff back! My notes, safari, photos, messages, passwords, and backgrounds.

      • hello, i have an I7+ and since i loaded the new IOS14 it wont go past the apple logo. i've tried the volume down and power on button hack but no luck. anyone know how i can get it to switch on. have so much on the phone that i cant lose :(

        • Same! But idrc about loosing things because all my pictures are saved to like snapchat and google photos, since i had a driod before and used that. But it seems like thiss has happended to lots of people in the past couple of months and not just me! But my iphone kept rebooting itself many times before but never got stuck and let me go into my phone.But i think something is wrong with the IOS14 update.

    • Hey Sadia! I found a way to make the phone work. You have to reset it to factory settings. I thought that would erase everything, but, if you have things saved in iCloud, you can get that stuff back! My notes, safari, photos, messages, passwords, and backgrounds!

  • Ever since the IOS 14.1 update was downloaded, my phone has been acting up since then. Now it's stuck on the the apple logo. Please Help!!

  • Ever since the IOS 14.1 update was downloaded, my phone has been acting up since then. Last night it kept on restarting and wouldn't pass the apple logo. Please Help!!

  • So it's an iphone xr and an update was just done and it's been acting strange since now it's stuck on apple logo I tried the above and the apple just poops back on

    • can you please help me my iphone se won't turn back on and it's been months and I don't have a computer to help with it please help

  • I tried every step in the article and video but when I get to the dfu restore previous ios iTunes tells me it can restore as the version is not compatible with the phone. What did I do wrong?

  • My iPhone 6s is stuck on the Apple Logo and turning its self off, I’ve tried everything on YouTube and it’s been like this for 2 in a half days and I can’t do it with my computer because I don’t have one. However my parents do but if they find out they’ll get mad because I’ve broken 2 of my phones now, please help?

  • my iPhone 8 Plus won’t come on it’s stuck on Apple Logo since yesterday it was working fine ,I've tried anything u can do from the phone itself so i connected it to itunes and i restored it nd it still did the same so i connected it again but this time i pressed update and it went to the update screen with the bar but when it was done updating it went back to the stuck apple logo screen cutting on and off again i literally tried everything

  • my iphone 6s is stuck on the apple logo then its goes to this dark grey screen then it completely shuts off and repeat again ived tried hard resetting it ive tried anything u can do from the phone itself so i connected it to itunes and i restored it nd it still did the same so i connected it again but this time i pressed update and it went to the update screen with the bar but when it was done updating it went back to the stuck apple logo screen cutting on and off again i literally tried everything :(

  • My name is Kathy my iPhone 8 Plus won’t come on it’s stuck on Apple Logo yesterday it was working fine I was just talking on the phone with my family then all of a sudden it went black so I went to turn on and now it’s stuck on Apple logo it won’t go past it but my phone has been shutting off and on since Tuesday can you help I cannot get into my phone or to my iCloud account my whole life is in that phone

  • My iPhone does not switch on after the apple logo and I bought it like six months ago. How can i fix this using my PC

  • iPhone goes into recovery mode after I changed my cracked screen. I put in dfu to restore but it says it cannot restore and goes back into recovery mode

  • I tried to restore my phone on itunes and it told me iphone could not restored ? What does that mean ?

  • my iphone 4 keeps turning on and doing the apple logo but the logos got a black slice through it. and after the logo the screen goes dark and then the logo appears and this keeps happening.

  • hello so I watched the video but I don't think I have anything that can plug from my sisters computer to my phone its still spoiled is there a another way I can fix it whiteout a computer and don't need to delete all my games and progress my phone is iPhone 7 or above and its apple brand
     

  • I was able to restore my iphone 10 using the DFU. It took my phone back to factory settings, but I store my data in the cloud so everything was recovered. Thank you!

  • Hello, I tried to restore it normally and the DFU one and I cant get trought the apple logo. I think the problem is that my iphone wont connect to the computer, I know its not a usb problem because the usb works in my other iphone. Please help.

    • If you've followed all the steps in this article and your phone still won't turn on past the Apple logo, then you should consider getting the phone repaired or replaced. If you can't interact with the phone at all, even to do a hard reset or a DFU restore, then there isn't anything you can do without a professional. If I had to take a guess, I'd say that there might be some kind of battery issue, but there really isn't enough information to tell.

    • no my phone is still turning on and off past apple logo no changes now im going to install itunes in my laptop and see wether it works or not

  • My IPhone 5 will only display the Apple logo and then off and it will repeat this cycle. I have tried doing the soft reset by holding the power and home buttons but nothing changes. Do you think this is repairable. Any assistance would be greatly appreciated

    • I know that this is an iPhone 5, but it's possible that recent software updates have changed how hard resets work. Try holding down the volume down button and the power button to see if that initiates the hard reset instead. If you don't manage to get it to work, it might be hardware or firmware related. In that case, you should consider going to get it checked out to see if it needs repairs.

  • hi, every time i do this my phone just turns off and get re stuck on the apple logo again

  • My IPhone 6s is showing the apple screen for like 15 minutes, and I already tried to press the home and power button but the screen turns black and goes back to the freezing apple screen.

  • Hi,
    I have an iphone 5s that won't turn on. When I hold the power button and the home button, it comes up with the apple logo for a couple seconds then it goes black screen but it is still on. I have tried putting the phone into DFU mode but that didn't work. Itunes can't fix the problem. It comes up with errors like 4013, 3194 and a couple others
    What do I do?

  • Hi I have a iPhone 11 Pro it was recently doing a update an hadn’t turned on since an is only showing Apple Symbol iv tried restarting it but has done anything and continues to show Apple symbol

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Bridget Baltazar: David Lynch is an expert on cell phones, cell phone plans, and other tech. After using a flip phone into his early 20s, he learned the ropes about iPhones and Androids from a former Apple employee. Today, his articles and videos are read and viewed by millions, and he has been cited by major publications including Reader's Digest, Wired, CMSWire, Consumers Advocate, and more.