Siri Not Working On iPhone? Here’s The Real Fix!

Siri won’t work on your iPhone and you don’t know why. Siri is one of those great features that has really changed how we use our iPhones, making it easy to get directions, send messages, and even find movie times without lifting a finger. In this article, I’ll explain why Siri is not working on your iPhone and show you how to fix the problem for good!

Make Sure Siri Is Enabled

If Siri is not working, make sure that Siri is enabled by going to Settings -> Siri & Search and looking at the three switches at the top of the menu. Make sure the switches next to Listen For “Hey Siri”Press Home for Siri, and Allow Siri When Locked are green and positioned to the right, otherwise Siri won’t work!

enable siri on iphone

When Siri Isn’t Giving You Local Results

A lot of Siri’s functionality is based on your location, so we’ll make sure Siri Location Services are turned on. If you’ve been getting odd results that show you shops in other states or the wrong time zone, then something may not be set up correctly.

To check your Location Services, go to Settings -> Privacy -> Location Services and make sure the switch at the top of this menu next to Location Services is turned on.

Make sure that Location Services is also turned on specifically for the Siri app. Even if Location Services is on, you still have the ability to turn it off for individual apps. Go to Settings -> Privacy -> Location Services -> Siri & Dictation and make sure there’s a small check next to While Using the App.

siri location services settings

Help Siri Reset

Once Siri Location Services have been turned on, you can help Siri reset by toggling Airplane Mode off and back on. Open the Settings app and turn on the switch next to Airplane Mode. Wait about 15 seconds, then turn the switch back off! Local Siri results should start showing up now.

Make Sure You’re Connected To Wi-Fi Or Your Cellular Network

Your iPhone has to be connected to Wi-Fi or a cellular network in order to use Siri. If Siri is not working on your iPhone, double-check to make sure your iPhone connected to Wi-Fi or has enough cellular data to use Siri.

To make sure Wi-Fi is turned on, open the Settings app, tap Wi-Fi, and turn on the switch next to Wi-Fi. Below the switch, you should see the name of the network you’re connected to!

make sure wifi is on

To check your cellular connection, open the Settings app and tap Cellular. Make sure the switch next to Cellular Data is turned on. Next, tap Cellular Data Options -> Roaming and turn on the switches next to Voice Roaming and Data Roaming.

turn on cellular roaming on iphone

Troubleshooting Software Problems

Siri, just like the other apps on your iPhone, is controlled by software, the code that tells your iPhone apps and hardware how to work. If something has gone wrong with the software, it could be the reason why Siri is not working on your iPhone.

Restart Your iPhone

One of the first things you can do to try and fix a software problem is restart your iPhone. To do that, hold down the power button down for a few seconds until you see the words “slide to power off” appear on the screen. If your iPhone has Face ID, simultaneously press and hold the side button and either volume button.

Then, swipe the red power slider from left to right to turn off your iPhone. Wait a few seconds, then press the power button again until the Apple logo appears in the center of the display to turn your iPhone back on.

turn off your iphone

Update Your iPhone

Siri may not be working because your iPhone is running an outdated version of iOS. iOS updates can fix bugs, introduce new settings, and improve native apps and features like Siri.

To check for an iOS update, open Settings and tap General -> Software Update. Tap Download and Install or Install Now if a new iOS update is available.

update to ios 14.4

Reset All iPhone Settings

Resetting all settings on your iPhone erases all of your iPhone’s saved settings and resets them to factory defaults. Since software issues can be incredibly difficult to track down, we’ll just erase all the settings on your iPhone to make sure we eliminate the problem if Siri is not working because of a software issue.

To reset all iPhone settings, go to Settings -> General -> Transfer Or Reset iPhone -> Reset and tap Reset All Settings. Enter your iPhone passcode and tap Reset All Settings to confirm your decision. Your iPhone will reset all of its settings, then restart.

reset all settings ios 15

DFU Restore

Our last software troubleshooting step when Siri is not working is a DFU (Device Firmware Update) restore. This is the deepest type of restore that can be performed on an iPhone! Check out our article to learn how to put an iPhone in DFU mode.

Siri, Are My Speakers Working?

If Siri still won’t work on your iPhone, there may be a hardware issue with your iPhone’s speakers or microphone. Have you had trouble making phone calls or listening to music through your iPhone’s speakers, you may need to get your iPhone repaired.

If your speakers are causing the problem, you have a few options. You can try to clear out any gunk, lint, or debris from your speakers using an anti-static brush or new toothbrush.

If your iPhone is still protected by a warranty, take it into your local Apple Store to see if they’ll fix it for you. Make sure to schedule an appointment first!

Siri, Can You Hear Me Now?

Siri is working on your iPhone once again and you can start to take advantage of all of its great features. Next time Siri is not working on your iPhone, you’ll know exactly how to fix the problem! If you have any other questions about your iPhone, feel free to leave them in the comments section below.

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Gladys Amherdt
12 days ago

Wow – this was a great find. Simple to follow and best of all, it worked! Thank you so much! I have spent days trying to find the answers!

1 month ago

Another note on fixing Siri on your iPhone or CarPlay. If you have VPN connected in your Settings. The VPN could be blocking any signal coming in. I learnt this the hard way. Please check your VPN settings before doing anything drastic.

Judy Levy
3 months ago

I can’t get Siri on my IPhone 11.

Colin Boyd
2 months ago
Reply to  Judy Levy

Hi Judy, I’m sorry to hear that! I suggest opening Settings -> Siri & Search. Under the Ask Siri heading, make sure the switches labelled Listen for “Hey Siri” , Press Side Button for Siri, and Allow Siri When Locked are all flipped on. I hope this helps!

6 months ago

My Siri is working fine on WiFi but *not* using my data on my iPhone 8. It started suddenly when no changes were being made to the phone, in the middle of an outing, and it worked when I left the house and got into the car. The only thing I did with it was plug it into CarPlay and turn off the WiFi when I got to the grocery store. My data is working and is connected to the internet, just not Siri. It’s a problem, because my CarPlay is now not working. I have already reset Network settings… Read more »

6 months ago
Reply to  Jenn

Mine is doing the same thing! I can’t do anything to fix it. So frustrating especially for my car play

2 months ago
Reply to  Jenn

I have the exact same problem!! iPhone updated and then Siri would only work connected to wifi when running on data it tells me “Siri is not connected to the internet”!!! I have plenty of data available!! iPhone then updated and it worked for about 3 days for yet another update to happen and it only working when connected to wifi!!! This is almost useless as I used it when I would be driving!!! I have called Apple on several occasions for it to be escalated and told that I would receive a call back to receive emails stating that… Read more »

2 months ago
Reply to  Jenn

if you have a VPN on your phone turn it off and your wifi and see if the VPN is blocking Siri from your data!! I just did that with help of an Apple tech!! Who knew something so simple was such an issue

2 months ago
Reply to  Anonymous

Mine is also doing this. Siri works on WIFI only, not cellular. On Cellular Siri says “Your iPhone is not connected to the Intrernet” even though there is a cell signal. The only time I use Siri is when I am driving, so this is pretty annoying. I do not have a VPN on my phone. Interested in knowing if anybody has found a reliable fix yet. I tried all the actions above except DFU restore. That action does not seem right to me because cellular data is working for other things, and Siri is working on WIFI.

7 months ago

I am trying to set up hey Siri but it won’t recognize my voice.what can I do again

10 months ago

I am trying to set up Hey Siri but it won’t recognize my voice. What can I do?
iPhone 6s+

2 years ago

Recently Siri stopped working. As soon as I say hey Siri it starts then shuts off almost instantly.
I followed all the instructions on re-starting, toggling etc. with no luck.

toggle Siri off and back on
follow the Siri set up
endure the Siri side button option is ON
use the side button to activate Siri
It works now 😉
it will continue to work even if you toggle off the side button

Happy Siri-ing