Spotify stopped working on your iPhone and you don’t know why, Now you can’t listen to your favorite songs and podcasts! In this article, I’ll explain what to do if Spotify is not working on your iPhone.
Close And Reopen Spotify
The Spotify app may be experiencing a minor software issue. Closing and reopening the app may fix a minor software glitch.
First, open the app switcher by double-pressing the Home button or swiping up from the bottom to the center of the screen (if your iPhone doesn’t have a Home button). Swipe Spotify up and off the top of the screen to close it.
Check Spotify’s Servers
Sometimes Spotify’s servers crash, making it unusable for everyone. This requires some patience, as you can’t fix their servers. Check here to check the status of Spotify’s servers. Make sure there’s a green check next to Spotify and Spotify Direct Control.
Restart Your iPhone
Restarting your iPhone is really easy to do. And just like closing and reopening Spotify fixes simple issues, so can restarting your device.
To restart an iPhone X or newer, press and hold the volume up or down button and the side button simultaneously. Hold until Slide To Power Off appears on your screen. Swipe this icon and wait about 30 seconds. Then, to turn your iPhone back on, press and hold the side button.
To restart an iPhone SE 2 or an iPhone 8 and earlier, press and hold the power button. Keep holding until Slide To Power Off appears on your screen. Swipe this icon to shut your iPhone completely off. Wait approximately 30 seconds. Finally, press and hold the power button to turn your iPhone on again.
Check Your Wi-Fi Or Cellular Data Connection
If you have Spotify Premium, you can sync your music to your device. These saved songs and playlists can be played without a Wi-Fi connection. However, if your songs aren’t saved, you’ll need an internet connection to listen to music or podcasts.
If you’re using Wi-Fi, head to Settings -> Wi-Fi on your iPhone. Make sure the switch next to Wi-Fi is on and a blue check mark appears next to the name of your Wi-Fi network. Try toggling the switch off and back on if Wi-Fi doesn’t seem to be working.
Check out our other article to diagnose and fix more advanced W-Fi problems.
If you’re using cellular data to listen to Spotify, head to Settings -> Cellular. Make sure the switch next to Cellular Data at the top of the menu is turned on. Try toggling the switch off and back on if you don’t think Cellular Data is working.
Check out our other article to fix deeper Cellular problems.
Check For A Spotify Update
App developers regularly release updates to patch bugs and introduce new features. You may be running an older version of the Spotify app with an issue that has already been resolved.
Open App Store and tap on your account icon in the upper right-hand corner of the screen. Scroll down to the app updates section and see if an update is available for Spotify. If an update is available, tap the blue UPDATE button to the right of the app.
Delete And Reinstall The Spotify App
Sometimes there’s a software issue that can’t be solved by just restarting your app or iPhone. When this happens, the best method is to uninstall and reinstall the app. When you delete the app, you won’t lose your account. However, you may need to re-download songs and podcasts for offline listening if you have a Premium account.
To delete Spotify (and any other app you don’t want anymore) simply press and hold on the app icon. A drop-down box will appear. Tap Edit Home Screen and an minus symbol will appear on the upper left corner of each app. Tap the X icon, then tap Delete to uninstall Spotify.
To reinstall Spotify, open to the App Store and tap on Search in the lower right-hand corner of your screen. Type in Spotify into the search, then tap on the cloud icon to the right of the app to reinstall it.
Spotify: Up And Running
With Spotify up and running, you can jam to your favorite songs. Make sure to share this article on social media with your family and friends the next time Spotify is not working. Leave any other questions you have about iPhone apps in the comments section below!