Bitmoji won’t work on your iPhone and you don’t know what to do. Bitmoji is an app that lets you create fun and personalized emojis, so it’s disappointing when you’re not able to send them. In this article, I’ll show you how to turn on the Bitmoji keyboard and explain what to do when Bitmoji is not working on your iPhone.
How Do I Turn On The Bitmoji Keyboard?
In order to send Bitmojis to your friends and family, we need to make sure the Bitmoji keyboard is turned on after you install the Bitmoji app. To turn on the Bitmoji keyboard, begin by opening the Settings app. Tap General -> Keyboard -> Keyboards -> Add New Keyboard.
Under Third Party Keyboards, tap Bitmoji to add Bitmoji to your list of keyboards.
Next, tap Bitmoji in your list of keyboards and turn on the switch next to Allow Full Access. You’ll know the Bitmoji keyboard is on when the switch is green!
Finally, after turning on the switch next to Allow Full Access, tap Allow when the message Allow Full Access for “Bitmoji” Keyboards? appears on the display of your iPhone. Once you have turned on the Bitmoji keyboard, return to the Messages app and see if your Bitmojis are there.
The Bitmoji Keyboard Is On, But I Can’t Find It!
Even if you have the Bitmoji keyboard turned on, it can be a little difficult to find, especially if it’s your first time using the app. To access the Bitmoji keyboard, begin by opening the app you want to use to send a Bitmoji. I’ll use the Notes app to demonstrate.
In the app you’re using to type, tap the text field to access your iPhone’s keyboard. In the lower left-hand corner of the keyboard next to the space bar, press and hold the icon that looks like a globe. A list of your keyboards should appear. Drag your finger up until you highlight the Bitmoji keyboard’s listing, then let go.
From there, tap the Bitmoji you would like to use. Your iPhone should display a message saying it copied the Bitmoji. Finally, tap the text field and tap Paste when the option pops up on the screen of your iPhone.
Your Bitmoji will appear in the text field. If you’re using a messaging app, you can send your Bitmjoji to your friends and family from there!
The Keyboard Is On, But Bitmoji Still Is Not Working! What Do I Do?
If you’ve turned on the keyboard, but Bitmoji still won’t work, your iPhone is almost certainly experiencing a software issue. The troubleshooting steps below will help you diagnose and fix the problem for good!
Close The Apps On Your iPhone
Next, try closing out the apps currently open on your iPhone. It’s possible one of those apps has crashed, causing an issue with Bitmoji.
If your iPhone has a Home button, double-click it to open the app switcher. If your iPhone doesn’t have a Home button, swipe up from the bottom to the center of the screen to open the app switcher.
To close an app, swipe it up and off the top of the screen. You’ll know the app is closed when it no longer appears in the app switcher.
Turn Your iPhone Off And Back On
Shutting off your iPhone allows all the little programs running in the background to reboot and start again. If a minor software glitch has occurred in the background of your iPhone, restarting your iPhone may fix the problem.
If you have an iPhone without Face ID, press and hold the Sleep / Wake button, which is more commonly known as the power button. Release the power button when a red power icon and the words slide to power off appear on the display of your iPhone. Swipe the red power icon from left to right to turn off your iPhone.
Wait 30–60 seconds, then press and hold the Sleep / Wake button until the Apple logo appears on the display of your iPhone to turn it back on.
If you have an iPhone with Face ID, press and hold the side button and either the volume up or volume down button simultaneously. Release both buttons when slide to power off appears on the screen. Swipe the power icon from left to right to shut down your iPhone.
After a 30–60 seconds, press and hold the side button again until the Apple logo appears. Your iPhone will turn on shortly after.
Update The Bitmoji App
Next, make sure you’ve updated to the latest version of the Bitmoji app. Developers often update their apps to fix any bugs or software glitches. If you’re using an outdated version of the app, you may experience those technical issues.
To check for and install app updates, follow these steps:
- Open the App Store on your iPhone.
- Tap your Account Icon in the top-right corner of your screen.
- Scroll down the page to look for a Bitmoji app update.
- If there’s a Bitmoji update available, tap Install, or tap Install Now at the top of the list of apps with available updates.
Delete Bitmoji and Reinstall
If you’re still having trouble getting the Bitmoji app to work properly, try deleting the app and reinstalling it. Deleting and reinstalling an app has the potential to erase and corrupted files and give it a fresh start.
To delete Bitmoji, press and hold on its app icon. Once the quick action menu appears, tap Remove App, then Delete App. Finally, tap Delete when the confirmation pop-up appears.
After deleting Bitmoji, open the App Store and tap the Search tab in the lower right-hand corner of the screen. Search for Bitmoji, then tap the installation button to its right.
Update To The Latest Version Of iOS
If you have the most up to date version of the Bitmoji app, but it’s still not working on your iPhone, check to see if an iOS update is available. Sometimes, a major iOS update can cause specific apps to malfunction. In fact, when Apple released iOS 10, the Bitmoji keyboard stopped working for many iPhone users after they installed the update.
To check if an iOS update is available, open the Settings app and tap General -> Software Update. If a iOS update is available, tap Download and Install at the bottom of the Software Update menu. You’ll be prompted to enter your iPhone passcode before your iPhone downloads and installs the latest iOS update.
After the iOS update downloads, tap Install if your iPhone doesn’t update itself automatically. Make sure your iPhone is plugged into a power source or has at least 50% battery life, otherwise your iPhone won’t be able to install the iOS update. After your iPhone installs the update, your iPhone will reboot.
A Fully Functional Bitmoji Keyboard!
You’ve successfully set up the Bitmoji keyboard and you can start sending custom emojis to all of your contacts. We encourage you to share this article on social media so your friends and family know what to do when Bitmoji is not working on their iPhone in case they decide to ever install the app. Thanks for reading this article, and I hope to hear from you in the comments section if you have any other iPhone questions!