My iPad Is Disabled & Says “Connect To iTunes”! Here’s Why & The Fix.

You have a disabled iPad and you’re completely locked out of it. It’s telling you to connect to iTunes, but you’re not sure why. In this article, I’ll explain why your iPad is disabled and show you how to fix the problem for good!

Why Is My iPad Disabled?

Your iPad becomes disabled if you enter your passcode incorrectly too many times in a row. Here’s what will happen if you enter an incorrect iPad passcode too many times in a row:

  • 1-5 attempts: You’re good!
  • 6 attempts: Your iPad is disabled for 1 minute.
  • 7 attempts: Your iPad is disabled for 5 minutes.
  • 8 attempts: Your iPad is disabled for 15 minutes.
  • 9 attempts: Your iPad is disabled for an hour.
  • 10 attempts: Your iPad will say, “iPad is disabled. Connect to iTunes”.

ipad is disabled try again in 1 minute

It’s important to note that you can enter the same incorrect passcode as many times as you want without disabling your iPad. So, if your passcode was 111111, you could enter 111112 twenty-five times in a row without  disabling your iPad.

How Did My iPad Get Disabled?

You may be thinking to yourself, “Wait a minute! I didn’t enter my passcode incorrectly ten times!” That’s probably true.

A lot of the time, iPads get disabled because small children who love tapping buttons or nosy friends who want to read your texts and emails enter the wrong passcode ten times in a row.

Can I Unlock My Disabled iPad?

Unfortunately, your iPad can’t be unlocked once it has been disabled. You’ll have to connect your iPad to iTunes and restore it.

Some people believe that Apple techs have a special software program or work-around for this problem, but that’s not true. If you go into an Apple Store with your disabled iPad, they’ll erase it and help you set it up again. Below, we’ll show you how to do that from the comfort of your home, so you don’t have to make a trip to the Apple Store.

Is It Too Late To Backup My iPad?

Yes. There’s no way to backup your iPad once it has been disabled.

How To Erase Your Disabled iPad

There are two ways to erase a disabled iPad — using iTunes or iCloud. We recommend using iTunes because it’s a simpler process and it can be done on any iPad.

Erase Your iPad Using iTunes

The way to erase your iPad using iTunes is to put it in DFU mode and restore. This is the deepest type of iPad restore and it will erase and reload every line of code on your iPad. Check out our step-by-step guide to learn how to put your iPad in DFU mode!

Erase Your iPad Using iCloud

You can erase your disabled iPad using iCloud if it was signed into iCloud and Find My iPad was turned on before it became disabled. If you want to use iCloud to erase your iPad, go to and enter your Apple ID and password.

Then, click Find iPhone. Next, find your iPad on the map and click Erase iPad.

erase ipad

Setting Up Your iPad

Now that the stressful part is over, let’s set up your iPad again. How you set up your iPad will depend on what type of iPad backup you have.

The Set Up Your iPad menu will appear once you’ve completed the DFU restore. It’s the same menu you saw when you took your iPad out of the box for the very first time.

After setting up your language and a couple other settings, you’ll reach the Apps & Data menu. Here’s where you’ll be able to restore your iPad backup.

Restoring An iCloud Backup

If you have an iCloud backup, tap Restore from iCloud backup. Your iPad doesn’t have to be connected to iTunes if you’re restoring from an iCloud backup.

Restoring An iTunes Backup

If you have an iTunes backup, tap Restore form iTunes Backup. You’ll have to connect your iPad to iTunes in order to restore from a saved iTunes backup. Once your iPad is connected, a prompt will appear in iTunes showing you how to restore the backup.

If you don’t have an iTunes or an iCloud backup, I recommend unplugging your iPad from iTunes to speed up the set up process. You can sync your iPad to your iTunes library after you’ve set it up again.

As Good As New!

You’ve restored your disabled iPad and you can start using it again! Make sure to share this article with friends and family on social media to let them know what to do if their iPad is disabled. Feel free to leave any other questions you have about your iPad in the comments section down below.

Thanks for reading,
David L.

About Author

David Lynch is an expert on cell phones, cell phone plans, and other tech. After using a flip phone into his early 20s, he learned the ropes about iPhones and Androids from a former Apple employee. Today, his articles and videos are read and viewed by millions, and he has been cited by major publications including Reader's Digest, Wired, CMSWire, Consumers Advocate, and more.

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3 years ago

how do you connect to the internet to erase your ipad if your iPad is locked? (this is for the 2nd method)

3 years ago


3 years ago

How can i fix my ipad is disabled connect to itunes

3 years ago
Reply to  Lesil

you can fix this by connecting itunes or by on the sync button 

3 years ago

Um What do you do if you dont have find my phone connected to your ipad?? plz help me

3 years ago

i need a bigger phone, this Iphone was all i could afford. Im being excluded for my credit score and its not fair

3 years ago

what if it is anew wifi that its not saved on my disabled ipad? what should i do then

Liam Shotwell
3 years ago
Reply to  Dave

If your iPad is disabled, you can run a DFU restore to reset it. I recommend you watch this video for some more instructions. I hope this helps!

3 years ago
Reply to  Liam Shotwell

I have tried this several times and it does not respond…..any suggestions

Liam Shotwell
3 years ago
Reply to  Marylue

You’re going to have to take it to a professional I’d say. The first thing they’ll try to do is DFU restore it for you, and if they aren’t able to do that then they’ll explore any hardware issues that may be present on your device. The Apple Store is your best bet, but Puls is a good 3rd party option if Apple isn’t able to help you. You can also explore our article on iPhone and iPad repair options.

Francisco da SIlva
3 years ago
Reply to  Liam Shotwell

Dear Liam

Please be advice me is that possible to run DFU in the same iPAD were disabled? or should I using another iPAD or Iphone to connect?
your advice will much appreciated.

Liam Shotwell
3 years ago

You’ll need to connect it to a computer running iTunes, not another iPad or iPhone. I hope this helps!

2 years ago
Reply to  Liam Shotwell

Thanks for clarifying this I misunderstood what it meant and was login ing into iPhone iTunes and getting nowhere lol

Liam Shotwell
2 years ago
Reply to  aj

No problem! ?

4 years ago

Thanks so much

4 years ago

what if it is anew wifi that its not saved on my disabled ipad? what should i do then

4 years ago

Will the apps be deleted too?

3 years ago
Reply to  Anonymous

I think so