My iPhone Screen Is Black! Here’s The Real Reason Why.

Your iPhone is on, but the screen is black. Your iPhone rings, but you can’t answer the call. You’ve tried resetting your iPhone, letting it run out of battery and plugging it back in, and your iPhone screen is still black. In this article, I’ll explain why your iPhone screen went black and what you can do to fix it.

Why Is My iPhone Screen Black?

A black screen is usually caused by a hardware problem with your iPhone, so there usually isn’t a quick fix. That being said, a software crash can cause your iPhone display to freeze and turn black, so let’s try a hard reset to see if that’s what’s going on.

To do a hard reset, press and hold the power button (also known as the Sleep / Wake button) and the Home button (the circular button below the display) together for at least 10 seconds.

On the iPhone 7 or 7 Plus, you perform a hard reset by pressing and holding the volume down button and the power button at the same time until the you see the Apple logo appear on the screen.

And if you have an iPhone 8 or newer, perform a hard reset by pressing the volume up button, then pressing the volume down button, and then pressing and holding the power button (iPhone 8) or the side button (iPhone X or newer) until that Apple logo appears.

If the Apple logo appears on the screen, there probably isn’t a problem with your iPhone’s hardware — it was a software crash. Check out my my other article on frozen iPhones, which will tell you exactly what to do to fix your iPhone. If the Apple logo doesn’t appear on the screen, keep reading.

Let’s Take A Look Inside Your iPhone

iPhone Logic Board

iPhone Logic Board

A brief tour of the inside of your iPhone will help you understand why your screen is black. There are two pieces of hardware that we’ll talk about: Your iPhone’s display and the logic board.

The logic board is the brains behind the operation of your iPhone, and every part of your iPhone connects to it. The display shows you the images you see, but the logic board tells it what to display.

Removing iPhone Display

Removing iPhone Display

The entire display of your iPhone is removable, but it’s a lot more complicated than you might think! There are four major components built into your iPhone’s display:

  1. The LCD screen, which displays the images you see on your iPhone.
  2. The digitizer, which is the part of the display that processes touch. It digitizes your finger, which means it turns the touch of your finger into a digital language your iPhone can understand.
  3. The front-facing camera.
  4. The Home button.

Each component of your iPhone’s display has a separate connector that plugs into your iPhone’s logic board. That’s why you might be able to swipe across the screen with your finger, even though the screen is black. The digitizer is working, but the LCD is not.

iPhone Display Data Connector

The black stick is touching the display data connector

In many cases, your iPhone screen is black because the cable that connects the LCD to the logic board has become dislodged. This cable is called the display data connector. When the display data connector becomes dislodged from the logic board, your iPhone can be fixed by plugging it back in.

There are other cases where the fix isn’t so simple, and that’s when the LCD itself is damaged. When that happens, it doesn’t matter if the LCD is connected to the logic board or not — it’s broken and it needs to be replaced.

How Do I Know Whether My Display Is Dislodged Or Broken?

I’m hesitant to write this because it is by no means a hard and fast rule, but I have noticed a pattern in my experience working with iPhones. There are no guarantees, but my rule of thumb is this:

  • If your iPhone display stopped working after you dropped it, your screen is probably black because the LCD cable (display data connector) has become dislodged from the logic board.
  • If your iPhone display stopped working after it got wet, your screen is probably black because the LCD is broken and needs to be replaced.

How To Fix A Black iPhone Screen

The way you choose to proceed may depend on whether your iPhone LCD cable has become dislodged from the logic board or if the LCD is broken. You can use my rule from above to make an educated guess.

If the LCD cable has become dislodged, the Genius Bar at an Apple Store may repair it free of charge, even if your iPhone is out of warranty. That’s because the fix is relatively simple: They’ll open your iPhone and reconnect the digitizer cable to the logic board. If you decide to go this route, make an appointment with the Genius Bar before you arrive — otherwise, you could end up standing around for a while.

If the LCD is broken, that’s another story. It can be very expensive to repair your iPhone display, especially if you go through Apple. If you’re looking for a high-quality, less-expensive alternative, I recommend Puls, an in-person repair service that will come to you, fix your iPhone on the spot, and give you a lifetime warranty.

If you’d rather get a new iPhone than have your current one repaired, check out the UpPhone phone comparison tool. You can compare the prices of every smartphone on every wireless carrier. Carriers are eager to have you switch to their network, so you may find that you can get a new iPhone for roughly the same cost as repairing your current one.

Repairing Your iPhone Yourself Usually Isn’t A Good Idea

Star-Shaped iPhone Screws

Star-shaped (pentalobe) screws keep your iPhone closed

iPhones aren’t meant to be opened by the user. Just take a look at the two screws next to the charging port of your iPhone — they’re star-shaped! That being said, there are excellent repair guides out there if you’re feeling adventurous. I took the images in this article from a repair guide on iFixit.com called iPhone 6 Front Panel Assembly Replacement. Here’s a brief excerpt of that article that may sound familiar:

“When reassembling your phone, the display data cable may pop off its connector. This can result in white lines or a blank screen when powering your phone back on. If that happens, simply reconnect the cable and power cycle your phone.” Source: iFixit.com

If you believe your iPhone LCD cable (display data cable) has simply become dislodged from the logic board, you’re very tech-savvy, and going to an Apple Store isn’t an option, reconnecting the display data cable to the logic board isn’t that difficult, if you have the right tools.

Replacing the display is very complex because of the number of components involved. Let me be clear: I do not recommend you try to fix this problem yourself, because it’s just too easy to break something and “brick” your iPhone.

You Know What You Have To Do

Most readers won’t be able to fix their iPhone screen just by reading this article, because a black iPhone screen usually isn’t caused by a software issue. Everything was working fine until your iPhone screen went black. Now you can’t use your iPhone at all, but you do know what to do next. I’m interested to hear how you fixed your iPhone in the comments section below, and any experience you can offer will undoubtedly help other readers with the same problem.

Thanks for reading and all the best,
David P.
All iPhone images in this article by Walter Galan and licensed under CC BY-NC-SA.

About Author

I'm a former Apple employee and the founder of Payette Forward, and I'm here to help you with your iPhone.

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Bre
1 day ago

my iphone Xs Max fell and the screen went blank calls could come through but I couldn’t receive it cos I could not see through the screen. The screen didn’t break. what might be the possible cause, pls.

Editor
Liam Shotwell
7 hours ago
Reply to  Bre

Even if the screen wasn’t broken, there might be something broken underneath the screen. You should look into your repair options or look into getting a new phone.

mitch
1 day ago

last night my iPhone 6s just turned off and went black. I have tried everything that it says to do online but nothing has worked yet. any ideas?

Emely
2 days ago

Hi! one day i left my iphone with flash on and i turned it off, and when i went to turn the flash off, My iphone 7 plus didnt want to Turn on and the screen is black 🙁 Help me please.

Cee Jay
3 days ago

Hi can u help me. My Iphone X went black screen since yesterday. Ive tried resetting; turned voiceover off; turned off the cam app still it is the same. I cant capture pictures and record videos. Other apps are fine but the iphone camera app is not functioning; few minutes it was fine but the entire time its always black. Timelapse; portrait; panorama are also not working which all are related to the iphone camera. what to do?

Last edited 3 days ago by Cee Jay
sausagememz
4 days ago

around 2 weeks ago my iphone 5 screen went black while i was watching a video, it had no major damage anywhere and had not gotten wet, the battery was at 81% and when i plug it in a charger it makes the charging sound

Editor
Liam Shotwell
4 days ago
Reply to  sausagememz

Sounds like your screen just went toast 😢. You can look into your repair options, but since the iPhone 5 is an older model you might be better off looking into getting a new iPhone.

Amber
6 days ago

I have an iphone 7 and I went for a walk I took my phone out of my pocket and it started gliching then shut off and hasn’t turned on since I got the phone today, I tried charging it and it still don’t work, what do I do?

Daniel
11 days ago

I have a IPHONE8 lets see you figure this one out.. i spent a day out in the sun and my phone got moderately hot but never displayed the too hot warning. i went into work and set my phone in my lunch bag beside my air pods and when i decided to pull my phone out again the screen wouldn’t turn on. so i charged it for 2 hours and came back and it still wouldn’t show anything although the home button would still vibrate meaning it was still on… i got my friend to call me and it… Read more »

mickey
11 days ago

hello! i woke up to my iphone having the restart screen with the apple logo on it then i tried plugging my phone in on my charger and it did not turn on but instead told me that i had no battery so i kept it plugged in, tried putting it back on and it has been on the restarting screen for about an hour. what can i do about this? and what exactly is happening?

Brandon Drahos
18 days ago

Plugged my iPhone into a car charger and the screen went green then yellow then black now nothing pops up not even when I plug it in

Justeen Justeen
20 days ago

My phone suddenly crashed throughout my game. I tried hard reset and it works, although it dimmed and hanged then it turns to black screen again after couple of minutes. What should I do?

JB
20 days ago

My i phone 6 went black on me but the audio still work and i have tried every step. What should i do??

Editor
Liam Shotwell
20 days ago
Reply to  JB

If you have tried all the steps in this article, and your iPhone screen is still black, then there might be a hardware problem with the screen. You should explore your options for getting your phone fixed or replaced. iPhone Repair: The Best “Near Me” and Online Service Options

Miles
21 days ago

my phone screen was flickering on and off and kind of dim. the phone was on and working but the display would go on and off. I kept trying the hard reset which didnt work. it would come on with a black screen no display but backlight. now the display screen doesnt come on at all just black but still works and the backlight still comes on . please I want to know if i can fix this with a screen replacement or if its a motherboard issue.

Jack randall
21 days ago

Have iPhone 8 and all of a sudden it just died and has sufficient charge and I have tried resetting it several times and nothing’s worked, help

Editor
Liam Shotwell
21 days ago
Reply to  Jack randall

Sounds like your battery has gone bad. Sometimes batteries go bad before their expected lifetime is over. You should consider getting the battery replaced by a professional. I highly recommend that you do not attempt to replace the battery yourself unless you know what you’re doing. It can be difficult to get the back off the phone, and dangerous to remove the battery unless there are pull tabs.

Edwin Rivera
23 days ago

I’m having the same issue, after I replaced the home button of the iphone 7
 
I connected everything as it should be but the screen went black
 
the hard reset will not do anything.
 
the Iphone 7 works because i connected it to the laptop (itunes) and did a hard reset or DFU and it recognize the phone
 
but it cannot restore or interact with anything…I’m stuck

Editor
Liam Shotwell
21 days ago
Reply to  Edwin Rivera

Sounds like the screen was damaged or the connectors behind the screen were disconnected. Your iPhone screen is black, but you can still connect it to iTunes, so only the screen appears to be broken. You’ll probably have to take your phone to get it repaired. They’ll have to either replace the screen or reconnect it if it’s a connectivity issue.

yeeterbeeter
26 days ago

Jesus i was so panicked, thinking that my display got busted, but after doing the hard reset you advised here, it works just fine!!

yhstory
27 days ago

Hey, my Iphone screen wen black a lone time ago, in that moment I can still hear the alarm but I just can’t see the scree, and I went on google searching for help I have try what you said and the tricks and it doesn’t turn on.

Editor
Liam Shotwell
27 days ago
Reply to  yhstory

Sounds like there’s a problem with the screen hardware. You should consider taking it to get it serviced or replaced.

Brooke
25 days ago
Reply to  yhstory

the same thing has happened to me. The touch screen still works but i cannot see what I’m touching.

Paul
22 days ago
Reply to  Brooke

happened to me – just got it back from Apple $279 for a new screen

Thara
1 month ago

My iphone 6 screen is not working and it is in black but the buttons are working i don’t the reason for it and can’t access to my phone in no way beacause i kept it in flight mode

fsadd
1 month ago

i brought my phone in the shower many times but when i brought it yesterday i placed it down and it had weird colorful lines on the screens and than it went complete black i could here all the notifications and people calling me i just couldn’t see the screen i tried your trick it worked but when i use my phone for to long it turns black again what do i do?

Editor
Liam Shotwell
1 month ago
Reply to  fsadd

Sounds like there might be some moderate water damage. You should consider getting your device repaired when you can if your iPhone screen is black after using it for a while.

matthews green
1 month ago

Hi! My screen is black althouhg I can feel the vibrations on the phone when i press the home button. I thought it was a faulty screen so I replaced it But I still have the same problem. It is somewhat responsive with itunes but the screen is still black. What to do? Also, the screen went black while it was in my hand. first it became really really hot, to the point I thought i would burst into flames (luckily it didn´t) and then it just went black?

Anette Bowman
24 days ago
Reply to  matthews green

Same happened to my IphoneX. A few weeks ago it got sooo hot and then turned black. But was still working. 18 hours later it worked again. Yesterday the same happened AGAIN. Can’t find any help on the internet. At this point I don’t even want to get it fixed and I’m thinking about just getting a new phone. Did you get yours checked?

zeik aiman
1 month ago

Hi , my iPhone 7+ is going through the same problem but it’s not a software issue . So what I would like to know is wether all the data in my phone go or not ?

Editor
Liam Shotwell
1 month ago
Reply to  zeik aiman

If it’s not a software issue, then it really depends on what the hardware issue is that’s making your iPhone screen black. If the screen itself isn’t working, but everything else is working, then the data should still be on your device. If your internal storage is damaged somehow then it’s possible that your data may be gone. The only way to find out is to have your phone serviced. A professional will be able to see what’s wrong and they’ll be able to tell you if they can repair it or not.

vivi
1 month ago

hi, so my screen from out of know where got black. I can feel the vibrations an I can use hi Siri and get texts but the screen is black. I have tried the force restart. I have an iPhone 8.

Editor
Liam Shotwell
1 month ago
Reply to  vivi

There may be something wrong with your screen hardware. You may want to consider having it serviced by Apple or by a third party to see if they can fix the problem. You might be able to get a new device from Apple if yours is defective.

Liam
1 month ago

Thank you! Luckily the hard reset worked

Aracely Velasco
3 months ago

hey david so i brought my phone in the shower many times but when i brought it yesterday i placed it down and it had weird colorful lines on the screens and than it went complete black i could here all the notifications and people calling me i just couldn’t see the screen i tried your trick it worked but when i use my phone for to long it turns black again what do i do?

fsadd
1 month ago

what you did at this case
 

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