You’re receiving iMessages in the wrong order on your iPhone and you don’t know what to do. Now your conversations don’t make any sense! In this article, I’ll explain what to do when your iMessages are out of order on your iPhone.
Did You Recently Update Your iPhone?
A lot of iPhone users reported that their iMessages were out of order after they updated to iOS 11.2.1. Follow the steps below to fix the real reason why you’re receiving iMessages in the wrong order!
Restart Your iPhone
When your iMessages are out of order, the first thing to do is restart your iPhone. This usually fixes the problem temporarily, but don’t be surprised if your iMessages begin to appear out of order again.
To restart an iPhone 8 or earlier, press and hold the power button (also known as the Sleep / Wake button) until “slide to power off” and the red power icon appear. Swipe the power icon from left to right to shut down your iPhone. Wait a few seconds, then press and hold the power button again. You can let go of the power button as soon as the Apple logo appears on the screen.
If you have an iPhone X, begin by pressing and holding the side button and either of the volume buttons until the power slider appears on the display. Swipe the power icon left to right to turn off your iPhone. Wait approximately 15 seconds, then press and hold the side button again to turn your iPhone X on again.
Turn iMessage Off And Back On
One quick troubleshooting step that can fix problems with iMessage is turning iMessage off and back on. Think of it like restarting your iPhone — it’ll give iMessage a fresh start!
Open up the Settings app and tap Messages. Then, tap the switch next to iMessage at the top of the screen. You’ll know iMessage is off when the switch is positioned to the left.
Before turning iMessage back on, restart your iPhone by following the steps above. After your iPhone turns back on, go back to Settings -> Messages and turn on the switch next to iMessage. You’ll know iMessage is on when the switch is green.
Update iOS On Your iPhone
Since this problem started occurring for many iPhone users after they updated to iOS 11.2.1, Apple may have released a new software update to fix the problem.
Open the Settings app on your iPhone and tap General -> Software Update. If a software update is available, tap Download and Install underneath the description of the update.
Check out our article on what to do when your iPhone won’t update if you run into any issues while trying to install the latest version of iOS.
Reset All Settings
As I was researching solutions for this problem, I kept coming across one fix that worked for almost every iPhone user — Reset All Settings.
When you reset all the settings on your iPhone, all of your iPhone’s settings will be restored to factory defaults. This means you’ll have to go back and do things like reenter your Wi-Fi passwords, reconnect to Bluetooth devices, and set up your Apple Pay credit cards once again.
To reset all of the settings on your iPhone, open the Settings app and tap General -> Reset -> Reset All Settings. You’ll be asked to enter your iPhone passcode, Restrictions passcode, and confirm your decision by tapping Reset All Settings. After the reset is complete, your iPhone will restart!
Order In The Messages App!
Your iMessages are back in order and your conversations make sense again. I encourage you to share this article on social media to help out your family and friends if their iMessages are out of order. Leave a comment down below and let me know which fix worked for you!
Thanks for reading,