Your iPad froze on the Apple logo and you’re not sure what to do. No matter what buttons you press, your iPad simply won’t turn back on. In this article, I’ll explain what to do when your iPad is stuck on the Apple logo!
Why Is My iPad Stuck On The Apple Logo?
Your iPad is stuck on the Apple logo because something went wrong during its reboot process. During the process when your iPad turns on, it has to complete simple tasks like checking its memory and turning on its processor. Then, after it turns back on, your iPad is capable of performing more complex tasks like browsing the internet and supporting iOS apps.
Most of the time, your iPad gets stuck on the Apple logo because of a software issue or problem with a third-party security software currently installed on your computer. The steps below will help you diagnose and fix the real reason why your iPad gets frozen on the Apple logo.
Did You Jailbreak Your iPad?
One of the potential negative consequences of jailbreaking your iPad is that it could begin to get stuck on the Apple logo. If you have jailbroken your iPad, skip down the DFU restore step to fix the problem.
Hard Reset Your iPad
A hard reset forces your iPad to abruptly turn off and back on, which will usually fix the problem if your iPad has frozen on the Apple logo. Press and hold the power button and the Home button simultaneously until the Apple logo appears. Then, let go of both buttons.
If your iPad rebooted, that’s great — but we’re not done yet! A lot of the time, a hard reset is just a temporary fix for a deeper software problem. If you find that your iPad continues to get stuck on the Apple logo, I recommend performing a DFU Restore, the second to last step in this article.
Problems With Third-Party Software
Sometimes third-party software installed on your computer can interrupt the process when you’re trying to transfer data to or update your iPad. It’s possible that your iPad got stuck on the Apple logo because that process was interrupted.
A lot of the time, the third-party software causing the problem is some sort of security software. Security software may view your iPad as some sort of threat when you connected it to your computer and opened iTunes.
If you have third-party security software installed on your computer, temporarily turn it off before trying to connect your iPad to iTunes. Check out our other article if your iPad isn’t connecting to iTunes at all. Apple has a great article on resolving these types of issues on their website as well.
Check Computer USB Port & Lightning Cable
If your computer is working just fine and no third-party app is interfering with a data transfer or update process, take a look at your computer USB port and your Lightning cable. Either one could be the reason why your iPad is getting stuck on the Apple logo when you plug it in.
First, closely inspect your computer’s USB port and check to see if anything is stuck in there. Lint, dust, and other debris can prevent your Lightning cable from making a clean connection to the USB port. If one USB port isn’t working, try a different one on your computer.
Secondly, closely examine both ends of your Lightning cable. If you notice any discoloration or fraying, you may have to use a different cable. Try borrowing a friend’s cable if you don’t have an extra one lying around.
Put Your iPad In DFU Mode & Restore
The DFU restore is the most in-depth restore you can do on an iPad. All of the code controlling your iPad’s hardware and software gets erased and reloaded like new. Before performing a DFU restore, we recommend saving a backup so you don’t lose any of your important data after the restore is complete.
To put your iPad in DFU mode, you’ll have to plug it into a computer and open iTunes. iTunes is just a tool used to put your iPad into DFU mode, so you can use a friend’s computer if you’re having trouble with your own.
Watch our video to learn how to DFU restore your iPad!
Repairing Your iPad
If your iPad is still freezing on the Apple logo after you’ve performed a DFU restore, it’s probably time to explore your repair options. A lot of the time, issues with the logic board are the reason why your iPad gets stuck on the Apple logo.
If your iPad is protected by AppleCare+, take it into your local Apple Store and see what they can do for you. Don’t forget to schedule an appointment first!
If your iPad isn’t covered by AppleCare+, or if you just want to get it fixed immediately, we recommend Puls, an on-demand repair company. Puls will send a certified technician directly to you and they’ll repair your iPad on-the-spot (sometimes for cheaper than Apple)!
No Longer Stuck!
Your iPad has rebooted! Next time your iPad is stuck on the Apple logo, you’ll know exactly how to fix the problem. If you have any other questions about your iPad, leave us a comment down below.
BUT … On a serious note, I’ve had this nice white ipad (A1395) 16gb. Great condition. Just sitting here for the longest time. Just STUCK on the apple logo… then shuts back off… turn it on.. apple… nothing… over & over.. I would always (try) to keep doing that in hopes of it’s battery draining & having different results upon re-connecting it. But this thing STILL was popping up that apple logo.. after MONTHS… until I observed THIS video … I did the hard reset… & then let go of just the hold switch… waited & then saw that itunes… Read more »
That David on the right REALLY provided some crucial assistance. David on the left would have REALLY been doomed had he of not been there with the same first name & wearing the same “P” shirt so your just staring at “P P” the whole time.
Hi, my ipad doesn’t seem to be working. I have an ipad mini and when I turn the device on, it only appears the apple logo and doesn’t switch on. I tried turning off the device completely by the reset button and home button, however the same issue keeps happening. What do you suggest I should do next?
I don’t have a MacBook so how do you suggest someone with a Chromebook to get access to iTunes?
Installing iTunes on a Chromebook is a bit tedious; I’d check out the steps in this article. I hope they help!
im not sure how to explain but ill try my best, so my ipad has been stuck on the apple logo for a while now. i have tried every single thing you could imagine and yet it will not TURN ON! ive tried connecting it to my itunes, turning it off and on multiple times. nothing worked. please help someone.
Sounds like there may be an issue with the display. I’d reach out to Apple support at https://getsupport.apple.com.
Thank you thank you… my iPad was stuck for over a year and I was ready to recycle. This method worked for me!!!
Battery empty symbol is seen on left and charger symbol on right after connecting to charger when pressed switch button and home button and sometimes without pressing But no Apple picture is seen and iPad is not charging even after pressing simultaneously both switch and home button
Please help me to resolve this issue
so that my iPad charges.
Sounds like your iPad might not be charging. Try the steps in this article.
i tried the thing where you hold the power and home button but it does nothing, i’m not saying not to try it just beware that it may not work.