iPad Not Charging? Here’s Why & The Real Fix!

Your iPad is having a charging problem and you don’t know what to do. You plug your iPad in expecting it to charge, but the screen remains completely black. In this article, I’ll explain what to do when your iPad is not charging and show how you to fix the problem for good!

Why Is My iPad Not Charging?

When an iPad won’t charge, there’s a problem with one of the four parts that work together to charge your iPad. Those four components are:

  1. Your iPad’s software (iPadOS).
  2. Your iPad charger.
  3. Your Lightning cable.
  4. Your iPad’s charging port.

This article will help you identify exactly which component is causing your iPad’s charging problem and show you how to fix it for good!

Hard Reset Your iPad

The first thing to try when your iPad is not charging is a hard reset. It’s possible that your iPad’s software has completely crashed, turning the display black and leaving your iPad unresponsive. If this is the case for your iPad, a hard reset would temporarily fix the software crash.

If your iPad has a Home button, press and hold the Home button and the power button at the same time until you see the Apple logo flash onto the center of the screen. Sometimes you’ll need to hold both buttons for as long as 20 – 30 seconds.

If your iPad doesn’t have a Home button, press and release the volume up button, press and release the volume down button, then press and hold the Top button until the Apple logo appears on the screen.

Inspect Your iPad Charger

iPadOS can detect fluctuations in power from the charger you’re using. Those power fluctuations can be interpreted as a safety risk or a threat to your iPad. Rather than trying to power through it, your iPad may stop charging altogether.

Try charging your iPad with multiple different chargers including every USB port on your laptop and the wall charger that came with your iPad when you purchased it. If you’re like me, you may also have a USB port built into your surge protector — try that too.

surge protector usb port

If you find that your iPad is charging with some chargers, but not others, then you’ve identified that the problem was your iPad charger, not your iPad. If your iPad is not charging regardless of which charger you use, move onto the next step, where we’ll help you troubleshoot problems with your Lightning cable.

Inspect Your Charging Cable

Next, closely examine the Lightning cable you’re using to try and charge your iPad. Is there any fraying or discoloration on the Lightning connector or wire itself? If so, it may be time for a new Lightning cable.

inspect ipad lightning cable

To see if your Lightning cable is what’s causing the iPad charging problem, try charging your iPad with a different cable. If you don’t have an extra cable lying around, borrow one from a friend or check out our selection in the Payette Forward Amazon Storefront.

If your iPad charges with one cable but not the other, then you’ve figured out that your charging cable is causing the problem, not your iPad!

Don’t Use Cables That Aren’t MFi-Certified!

As a quick aside, I’d like to warn about the dangers of using Lightning cables that aren’t MFi-certified. These are the types of cheap cables you’ll typically find at your local convenience store or gas station. These cables generally aren’t MFi-certified, which means they haven’t conformed to Apple’s standards of a high-quality Lightning cable.

Since these cables are lower quality, they can sometimes overheat and damage the internal components of your iPad. You’ll know if a cable is damaged or not MFi-certified when your iPhone, iPad, or iPod says “This Accessory May Not Be Supported” after you plug it in.

accessory is not supported by this ipad

In short, always use MFi-certified cables when charging your iPad!

Clean Out Your iPad’s Charging Port

You’ve tried multiple cables and multiple different chargers, so now it’s time to take a look inside your iPad. Grab a flashlight (like the one built into your iPhone) and closely inspect your iPad’s charging port. Specifically, we’re looking for any dirt, lint, gunk, or other debris that could be preventing your charging cable from making a clean connection to your iPad’s charging port.

Older iPads have Lightning ports, which have eight tiny pins that make a connection to a Lightning cable during the charging process. Newer iPads have a USB-C port, which has twenty-four pins. If any one pin is concealed by debris, it may not be able to form a connection with your charging cable.

In most cases, it’s better to be safe than sorry. Even if you don’t see a ton of debris in the charging port, we recommend making an effort to clean it out. Sometimes minuscule specks of dust you can’t even see are what’s preventing your iPad from charging.

How Do I Clean Out An iPad Charging Port?

We always recommend using an anti-static brush to clean out the charging port of an iPhone, iPad, or iPod. Cleaning your iPad with a device that can conduct electricity could damage the internal components of your iPad. Anti-static brushes don’t conduct electricity, which is why we recommend them!

Most people don’t have an anti-static brush lying around, but a brand new toothbrush makes an excellent substitution. Gently brush out what’s inside the port, then try charging your iPad again. You may be surprised by how much debris comes out!

clean ipad lightning port

Perform A DFU Restore

If you’ve made it this far, you’ve ruled out the possibility of a minor software crash, an issue with your charger or charging cable, and a dirty or clogged charging port. We still have one last trick up our sleeve: the DFU restore.

A DFU restore erases all the code on your iPad and restores it to factory defaults. Ultimately, a DFU restore can fix a very deep software problem, which could be the reason why your iPad is not charging.

Make sure to save a backup of your iPad, otherwise you’ll lose your photos, contacts, video, and other files. When you’re ready, check out our DFU restore walkthrough video on YouTube!

If a DFU restore doesn’t fix the charging problem, move onto the final step of this article. We’ll discuss how to check for water damage and what your best repair options are.

Repairing Your iPad

Unfortunately, not every iPad that won’t charge can be fixed with a series of software troubleshooting steps. Sometimes you have to get your iPad repaired.

One of the most common reasons why an iPad experiences charging problems is because it was recently exposed to water or another liquid. That liquid can permanently damage the connectors inside your iPad’s charging port, making it impossible to charge.

If you have to get your iPad repaired, we recommend doing so through Apple. Apple provides support in-person, online, and through the mail. Make sure to schedule an appointment if you plan to go into your local Apple Store. Without an appointment, you could spend a lot of time standing around!

Taking Charge

Your iPad is charging again! Next time your iPad won’t charge, you’ll know exactly how to fix the problem. Don’t forget to share this article on social media, or leave us a comment down below to let us know the reason why your iPad was not charging.

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Earl the pearl
1 month ago

Hi David,
just want to ask regarding my ipad. It only charges using usb port outlet.but if i use the adpater it wont charge. What do you think is the best way?

Dave
1 month ago

Hi, if your Ipad wont recharge from flat, if you plug your charger in and you see the battery icon showing a red charge line, then if you unplug the charger you see the white recharge symbol. do this to get it to re charge, plug cable into wall socket, dont turn plug on, plug charger cable end into Ipad, now turn electric plug on at wall socket, now press power , and home buttons together until you see the apple icon, keep pressing these two buttons until the apple icon appears, once you see apple icon log into ipad,… Read more »

Bobby B
2 months ago

Brilliant! How are you meant to get iTunes to recognise the iPad is connected to do a DFU if it doesn’t even register a connection to charge?

Admin
Liam Shotwell
2 months ago
Reply to  Bobby B

If you’ve tried this and it doesn’t work, it’s likely that there has been some physical damage to your charging port and you will have to get your iPad repaired or replaced. I hope this helps!

Lasitha
2 months ago

Thanks, this really helps

Shabbad M
3 months ago

Thanks for the options. Tried each one ,until I found out that it wasn’t charging because of the fluctuation of voltage, as I had it connected to an extension chord with other appliances connected to it. Once I stuck it in to a direct point in the wall, magic 😉🙏

Sanai Francis
3 months ago

it wont work because it dead

Mahrosh
3 months ago

Thank you it worked, I took a look of my iPad lightning cord and saw that the cord’s pin got stuck in IPad I took it out with needle and now it’s works

Joanne
4 months ago

Thank you for your video’s, I plugged the ipad into my Mac and it’s not being recognised? Shall I go straight to DFU, have followed all the other steps.

Brian
4 months ago

No joy, tried everything, DFU was looking promising but in the end it came back with ‘iPad can not be restored unknown error’… tried again and my computer couldn’t find th wiped to be restored, Its a brand new iPad, so WTF?

Admin
Liam Shotwell
4 months ago
Reply to  Brian

If it’s brand new, try reaching out to Apple to get it replaced or repaired. I’m sure they’d be willing to send you a new one if there’s something wrong with yours

Sanai Francis
3 months ago
Reply to  Liam Shotwell

can i get a new one to pls

Admin
Liam Shotwell
3 months ago
Reply to  Sanai Francis

The latest iPad Pro 2020 has an amazing screen, incredible performance and unrivaled potential for productivity!

Brian
4 months ago

I think that you forgot one possible problem. I blew into the charging cable end that plugs into the ipad and then it worked. There was obviously some dust or something in there blocking the connection.

Olga Cave
4 months ago

First solution worked! Thanks so much! 👍🏾👍🏾👍🏾👍🏾👍🏾

Thalha
4 months ago

It worked for me

Minerva
4 months ago

My iPad does not charge at all. It shows the battery icon with red and cable icon.

Lynn
5 months ago

Thank you for your great practical and easily followed suggestions to get my (only 4 month old gently used) mini IPad to charge as it initially did. I already tried the first couple of possible solution steps recommended on another site and found that after changing lightening/charging cords (intermittenly worked with either), what seemed to improve performance was gentle cleaning female and male plug parts with alcohol-moisoned cotton on the dull end of a thick darning needle. But still my IPad does not charge fully or at all at all times. Next I will try your suggestion to examine charging… Read more »

Ian
6 months ago

What a shame. Unfortunately your fix did not work. I think the port on mine is Kaput!. Wont see external devices or chargers – I have about 6 or 7. So with only 25% charge left I decided to erase and restore.

Now I have a blank new machine but still no charge.

Time to invest in a new one. So sad. Perhaps I can sell it as “NOT charging” on E-Bay or Gumtree. It was an Apple refurbished machine, so I guess 3 years is OK as it was under half-price.

Amanda
6 months ago

Thank you so much!!! Cleaned the charging port with an unused toothbrush and bam!! iPad starts charging again! Never would have fixed it without you.

Dana
6 months ago

My iPad wouldn’t charge. It would get up to 32% and then it would uncharge when still plugged in. I tried all suggestions and nothing worked. I finally let it “die”. Plugged it in and it worked! And is still working. I didn’t find this on any pages I looked at so decided to post..

megumi
6 months ago

how come my ipad doesn’t still work even if i charged it for hours and pressed the home button and power button at the same time its still black on my screen 🙁

Michele
7 months ago

iPad not charging started with a defective wall charger that overheated. New charger and cord…nothing. Hard start…nothing. Cleaned charging port…nothing. Considered turning it into a frisbee but found your website first suggesting it had a deeper software problem. The last puzzle piece. .Settings>General>Shut Down….and then ta da a resurrected iPad!!!!

Gunjan Sharma
5 months ago
Reply to  Michele

this worked for me omg thank you!! Been trying to fix it for months!

Julie
4 months ago
Reply to  Michele

After trying almost everything, this worked for me, too! Thanks so much. Saving this article!

MAHROSH Usman
3 months ago
Reply to  Michele

Kindly tell me that when I try this method will my pictures and Apple ID get removed from iPad or when I shut it down and turn it on again the Apple ID and pictures will be there without logging in?

Ellie
7 months ago

It was the Apple charging brick that came with it. Used the one from another iPad,and it is back in business.

britt
7 months ago

my ipad can charge it is that it is turning off at one

Ayan
7 months ago

My iPad didn’t get charge when it’s on and when I turned it off it take charge ?

slap
8 months ago

every thing i try doesn’t work

Last edited 8 months ago by slap
Sherry
9 months ago

How do I get my iPad to charge if it lookslike my charger needs to be plugged in further in. It has an arrow up to charge but the charger is plugged in correctly

Akashdeep
10 months ago

My iPad dosent charge and the lightning port is clean! What do I do?

Pointing out the obvious to Akashdeep
9 months ago
Reply to  Akashdeep

I would very much suggest you read the article.

Name
9 months ago

None of the steps listed work. I have the same problem and iPad was charging correctly two hour ago.

Eric m
10 months ago

After ios update installed, it does not charge when in use. Charges when powered off. June 2020.

zog
8 months ago
Reply to  Eric m

urgh i have the same problem how did you fix yours?

Jayson
6 months ago
Reply to  zog

Me too. Do you have a fix already?

CycoSue
1 month ago
Reply to  Jayson

Same! Paid for a replacement battery in August 2020, some months later will only charge when powered off. Just came back from the Genius Bar who did diagnostics and troubleshooting for over an hour to eventually rule out software and they say it’s a hardware issue.
I regret paying for a “new” battery.

isiwis
10 months ago

my ipad doesn’t turn on- on its own- even after the battery is completely charged. and it doesn’t stay on for long- turns off pretty quickly even at like 80-60% charge. do i have to get the battery changed?

Admin
Liam Shotwell
10 months ago
Reply to  isiwis

Probably. That’s a good sign that your battery might be going bad, unfortunately.

thinuli
1 year ago

very helpfull

John Chacko
2 years ago

Very helpful information

Karen Focht
2 years ago

Very informative. I have bought 3 cables and the cazble are not for Apple . Now I’m going to clean out the port and see what happens. Very slow to charge and does not hold the charge for long.

Jean J. Chen
2 years ago

Worked right away after spraying the iPad port with a can of compressed gas dust remover. Thank you!

Alvena Ferreira
2 years ago

Shortly after purchase my ipad would not charge and after all other troubleshooting failed, I discovered that most lightning cables don’t fit tight enough in this ipad’s port, because I could wiggle the cables just a tad and see the charging indicator blink off and on. HOWEVER, there are cables that have a slightly “tighter” lighting connector and higher charging output (Ventev), and charges this ipad with no problems. If all else fails after the other troubleshooting tips have been tried, consider the solution that worked for me.

Roxanne Greene
2 years ago

iPad used to charge before being upgraded, not it doesn’t when connect to the computer. Works with a wall charger though. Something about iOS 11 has caused it to no longer charge via the computer though.

elisa
6 months ago
Reply to  Roxanne Greene

my ipad didn’t charge it just said not charging then i found out my wires in my charger broke

elisa
6 months ago
Reply to  Roxanne Greene

my ipad didn’t charge it just said not charging then i found out my wires in my charger broke

Opeyemi Orioye
2 years ago

Nice one. The information was very helpful

Why Is My iPad Charging Slowly? Here's The Truth!
2 years ago

[…] lot of the time, a dirty charging port will make your iPad charge slowly or, in more extreme cases, prevent it from charging altogether. Grab a flashlight (or use the one built into your iPhone) and take a close look inside […]