iPad Not Charging? Here’s Why & The Real Fix!

Your iPad is having a charging problem and you don’t know what to do. You plug it in expecting it to charge, but the screen remains completely black. In this article, I’ll explain what to do when your iPad is not charging and show how you to fix the problem for good!

Why Is My iPad Not Charging?

When an iPad won’t charge, there’s a problem with one of the four parts that work together to charge your iPad. Those four components are:

  1. Your iPad’s software.
  2. Your iPad charger.
  3. Your Lightning cable.
  4. Your iPad’s charging port.

This article will help you identify exactly which piece is causing your iPad’s charging problem and show you how to fix it for good!

Hard Reset Your iPad

The first thing to try when your iPad is not charging is performing a hard reset. Press and hold the Home button and the power button at the same time until you see the Apple logo flash onto the center of the screen. Sometimes you’ll need to hold both buttons for as long as 20 – 30 seconds.

Why could this work? It’s possible that your iPad’s software has completely crashed, turning the display entirely black. If this is the case for your iPad, a hard reset would temporarily fix the software crash.

Inspect Your iPad Charger

If the software of your iPad is detecting fluctuations in power from the charger your using, it may be what’s causing the charging problem. Your iPad’s software sees the power fluctuations as a safety risk, so it’ll prevent your iPad from charging altogether.

Try charging your iPad with multiple different chargers including every USB port on your laptop and the wall charger that came with your iPad when you purchased it. If you’re like me, you may also have a USB port built into your surge protector — try that too.

surge protector usb port

If you find that your iPad is charging with some chargers, but not others, then you’ve identified that the problem was your iPad charger, not your iPad. If your iPad is not charging regardless of which charger you use, move onto the next step where we’ll help you troubleshoot problems with your Lightning cable.

Inspect Your Charging Cable

Next, closely examine the Lightning cable you’re using to try and charge your iPad. Is there any fraying or discoloration on the Lightning connector or wire itself? If so, it may be time for a new Lightning cable.

inspect ipad lightning cable

To see if your Lightning cable is what’s causing the iPad charging problem, try charging your iPad with a different cable. If you don’t have an extra cable lying around, borrow one from a friend or check out our selection in the Payette Forward Amazon Storefront.

If your iPad starts charging with one cable but not the other, then you’ve figured out that your charging cable is causing the problem, not your iPad!

Don’t Use Cables That Aren’t MFi-Certified!

As a quick aside, I’d like to warn you of the dangers of using Lightning cables that aren’t MFi-certified. These are the types of cables you’d typically find at your local convenience store or gas station. These cables generally aren’t MFi-certified, which means they have conformed to Apple’s standards of a high-quality Lightning cable.

Since these cables are lower quality, they can sometimes overheat and damage the internal components of your iPad. You’ll know a cable is damaged or not MFi-certified when your iPhone, iPad, or iPod says “This Accessory May Not Be Supported” after you plug it in.

accessory is not supported by this ipad

In short, always use MFi-certified cables when charging your iPad!

Clean Out Your iPad’s Charging Port

You’ve tried multiple cables and multiple different chargers, so now it’s time to take a look inside your iPad. Grab a flashlight (the one built into your iPhone works great!) and closely inspect your iPad’s charging port. Specifically, we’re looking for any dirt, lint, gunk, or other debris that could be preventing your Lightning cable from making a clean connection to your iPad’s charging port.

There are eight tiny pins on the inside of your iPad’s Lightning port that make a connection to your Lightning cable during the charging process. If any one pin is concealed by debris, it may not be able to form a connection with your Lightning cable.

In most cases, it’s better to be safe than sorry. Even if you don’t see a ton of debris in your Lightning port, we recommend making an effort to clean it out. Sometimes minuscule specks of dust that you can’t even see are what’s causing the iPad charging problem.

How Do I Clean Out My iPad’s Charging Port?

We always recommend using an anti-static brush to clean out your the Lightning port of an iPhone, iPad, or iPod. Anti-static brushes don’t give off electric charges, which could damage the inside of your iPad while you’re cleaning it.

Most people don’t have a fancy anti-static brush lying around, but a brand new toothbrush making an excellent substitution. Gently brush out what’s inside the port, then try charging your iPad once again. You may be surprised by how much debris comes out!

clean ipad lightning port

Perform A DFU Restore

If you’ve made it this far, you’ve ruled out the possibility of a minor software crash, an issue with your charger or Lightning cable, and a dirty charging port. We still have one last trick up our sleeve: the DFU restore.

A DFU restore erases and reloads all the code on your iPad to its factory defaults. Ultimately, a DFU restore will help us fix a very deep software problem which could be the reason why your iPad is not charging.

Check out our DFU restore walkthrough video on YouTube. We’ll show you how to put your iPad in DFU mode and restore it too!

If a DFU restore doesn’t fix the charging problem, move onto the final step of this article. We’ll discuss how to check for water damage and what your best repair options are.

Repairing Your iPad

Unfortunately, not every iPad that won’t charge can be fixed with a series of software troubleshooting steps. Sometimes you’ll have to get your iPad repaired.

One of the most common reasons why an iPad experiences charging problems is because it was recently exposed to water or another liquid. That liquid can permanently damage the connectors inside your iPad’s Lightning port, making it impossible to charge.

If you have to get your iPad repaired, we recommend two options: The Apple Store and Puls. If your iPad is covered by AppleCare+, scheduling an appointment and visiting your local Apple Store is probably your best bet. However, AppleCare+ doesn’t cover liquid damage, so they may only offer to replace your iPad for a pretty hefty fee.

Puls is an on-demand smartphone and tablet repair company that will send a certified technician directly to your home, place of work, or favorite local restaurant. They’ll fix your iPad on-the-spot and cover the repair with a lifetime warranty. Better yet, Puls has Water Damage and Charging Port services, so they’ll be able to diagnose and repair the real reason why your iPad is not charging.

Taking Charge

Your iPad is charging again! Next time your iPad won’t charge, you’ll know exactly how to fix the problem. Don’t forget to share this article on social media, or leave us a comment down below to let us know the reason why your iPad was not charging.

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Amanda
20 hours ago

Thank you so much!!! Cleaned the charging port with an unused toothbrush and bam!! iPad starts charging again! Never would have fixed it without you.

Dana
9 days ago

My iPad wouldn’t charge. It would get up to 32% and then it would uncharge when still plugged in. I tried all suggestions and nothing worked. I finally let it “die”. Plugged it in and it worked! And is still working. I didn’t find this on any pages I looked at so decided to post..

megumi
14 days ago

how come my ipad doesn’t still work even if i charged it for hours and pressed the home button and power button at the same time its still black on my screen 🙁

Michele
18 days ago

iPad not charging started with a defective wall charger that overheated. New charger and cord…nothing. Hard start…nothing. Cleaned charging port…nothing. Considered turning it into a frisbee but found your website first suggesting it had a deeper software problem. The last puzzle piece. .Settings>General>Shut Down….and then ta da a resurrected iPad!!!!

Ellie
28 days ago

It was the Apple charging brick that came with it. Used the one from another iPad,and it is back in business.

britt
1 month ago

my ipad can charge it is that it is turning off at one

Ayan
1 month ago

My iPad didn’t get charge when it’s on and when I turned it off it take charge ?

slap
2 months ago

every thing i try doesn’t work

Last edited 2 months ago by slap
Sherry
2 months ago

How do I get my iPad to charge if it lookslike my charger needs to be plugged in further in. It has an arrow up to charge but the charger is plugged in correctly

Akashdeep
3 months ago

My iPad dosent charge and the lightning port is clean! What do I do?

Pointing out the obvious to Akashdeep
3 months ago
Reply to  Akashdeep

I would very much suggest you read the article.

Name
3 months ago

None of the steps listed work. I have the same problem and iPad was charging correctly two hour ago.

Eric m
4 months ago

After ios update installed, it does not charge when in use. Charges when powered off. June 2020.

zog
1 month ago
Reply to  Eric m

urgh i have the same problem how did you fix yours?

isiwis
4 months ago

my ipad doesn’t turn on- on its own- even after the battery is completely charged. and it doesn’t stay on for long- turns off pretty quickly even at like 80-60% charge. do i have to get the battery changed?

Editor
Liam Shotwell
4 months ago
Reply to  isiwis

Probably. That’s a good sign that your battery might be going bad, unfortunately.

thinuli
8 months ago

very helpfull

John Chacko
1 year ago

Very helpful information

Karen Focht
1 year ago

Very informative. I have bought 3 cables and the cazble are not for Apple . Now I’m going to clean out the port and see what happens. Very slow to charge and does not hold the charge for long.

Jean J. Chen
2 years ago

Worked right away after spraying the iPad port with a can of compressed gas dust remover. Thank you!

Alvena Ferreira
2 years ago

Shortly after purchase my ipad would not charge and after all other troubleshooting failed, I discovered that most lightning cables don’t fit tight enough in this ipad’s port, because I could wiggle the cables just a tad and see the charging indicator blink off and on. HOWEVER, there are cables that have a slightly “tighter” lighting connector and higher charging output (Ventev), and charges this ipad with no problems. If all else fails after the other troubleshooting tips have been tried, consider the solution that worked for me.

Roxanne Greene
2 years ago

iPad used to charge before being upgraded, not it doesn’t when connect to the computer. Works with a wall charger though. Something about iOS 11 has caused it to no longer charge via the computer though.

Opeyemi Orioye
2 years ago

Nice one. The information was very helpful

Why Is My iPad Charging Slowly? Here's The Truth!
2 years ago

[…] lot of the time, a dirty charging port will make your iPad charge slowly or, in more extreme cases, prevent it from charging altogether. Grab a flashlight (or use the one built into your iPhone) and take a close look inside […]