Your iPad is having a charging problem and you don’t know what to do. You plug your iPad in expecting it to charge, but the screen remains completely black. In this article, I’ll explain what to do when your iPad is not charging and show how you to fix the problem for good!
Why Is My iPad Not Charging?
When an iPad won’t charge, there’s a problem with one of the four parts that work together to charge your iPad. Those four components are:
- Your iPad’s software (iPadOS).
- Your iPad charger.
- Your Lightning cable.
- Your iPad’s charging port.
This article will help you identify exactly which component is causing your iPad’s charging problem and show you how to fix it for good!
Hard Reset Your iPad
The first thing to try when your iPad is not charging is a hard reset. It’s possible that your iPad’s software has completely crashed, turning the display black and leaving your iPad unresponsive. If this is the case for your iPad, a hard reset would temporarily fix the software crash.
If your iPad has a Home button, press and hold the Home button and the power button at the same time until you see the Apple logo flash onto the center of the screen. Sometimes you’ll need to hold both buttons for as long as 20 – 30 seconds.
If your iPad doesn’t have a Home button, press and release the volume up button, press and release the volume down button, then press and hold the Top button until the Apple logo appears on the screen.
Inspect Your iPad Charger
iPadOS can detect fluctuations in power from the charger you’re using. Those power fluctuations can be interpreted as a safety risk or a threat to your iPad. Rather than trying to power through it, your iPad may stop charging altogether.
Try charging your iPad with multiple different chargers including every USB port on your laptop and the wall charger that came with your iPad when you purchased it. If you’re like me, you may also have a USB port built into your surge protector — try that too.
If you find that your iPad is charging with some chargers, but not others, then you’ve identified that the problem was your iPad charger, not your iPad. If your iPad is not charging regardless of which charger you use, move onto the next step, where we’ll help you troubleshoot problems with your Lightning cable.
Inspect Your Charging Cable
Next, closely examine the Lightning cable you’re using to try and charge your iPad. Is there any fraying or discoloration on the Lightning connector or wire itself? If so, it may be time for a new Lightning cable.
To see if your Lightning cable is what’s causing the iPad charging problem, try charging your iPad with a different cable. If you don’t have an extra cable lying around, borrow one from a friend or check out our selection in the Payette Forward Amazon Storefront.
If your iPad charges with one cable but not the other, then you’ve figured out that your charging cable is causing the problem, not your iPad!
Don’t Use Cables That Aren’t MFi-Certified!
As a quick aside, I’d like to warn about the dangers of using Lightning cables that aren’t MFi-certified. These are the types of cheap cables you’ll typically find at your local convenience store or gas station. These cables generally aren’t MFi-certified, which means they haven’t conformed to Apple’s standards of a high-quality Lightning cable.
Since these cables are lower quality, they can sometimes overheat and damage the internal components of your iPad. You’ll know if a cable is damaged or not MFi-certified when your iPhone, iPad, or iPod says “This Accessory May Not Be Supported” after you plug it in.
In short, always use MFi-certified cables when charging your iPad!
Clean Out Your iPad’s Charging Port
You’ve tried multiple cables and multiple different chargers, so now it’s time to take a look inside your iPad. Grab a flashlight (like the one built into your iPhone) and closely inspect your iPad’s charging port. Specifically, we’re looking for any dirt, lint, gunk, or other debris that could be preventing your charging cable from making a clean connection to your iPad’s charging port.
Older iPads have Lightning ports, which have eight tiny pins that make a connection to a Lightning cable during the charging process. Newer iPads have a USB-C port, which has twenty-four pins. If any one pin is concealed by debris, it may not be able to form a connection with your charging cable.
In most cases, it’s better to be safe than sorry. Even if you don’t see a ton of debris in the charging port, we recommend making an effort to clean it out. Sometimes minuscule specks of dust you can’t even see are what’s preventing your iPad from charging.
How Do I Clean Out An iPad Charging Port?
We always recommend using an anti-static brush to clean out the charging port of an iPhone, iPad, or iPod. Cleaning your iPad with a device that can conduct electricity could damage the internal components of your iPad. Anti-static brushes don’t conduct electricity, which is why we recommend them!
Most people don’t have an anti-static brush lying around, but a brand new toothbrush makes an excellent substitution. Gently brush out what’s inside the port, then try charging your iPad again. You may be surprised by how much debris comes out!
Perform A DFU Restore
If you’ve made it this far, you’ve ruled out the possibility of a minor software crash, an issue with your charger or charging cable, and a dirty or clogged charging port. We still have one last trick up our sleeve: the DFU restore.
A DFU restore erases all the code on your iPad and restores it to factory defaults. Ultimately, a DFU restore can fix a very deep software problem, which could be the reason why your iPad is not charging.
If a DFU restore doesn’t fix the charging problem, move onto the final step of this article. We’ll discuss how to check for water damage and what your best repair options are.
Repairing Your iPad
Unfortunately, not every iPad that won’t charge can be fixed with a series of software troubleshooting steps. Sometimes you have to get your iPad repaired.
One of the most common reasons why an iPad experiences charging problems is because it was recently exposed to water or another liquid. That liquid can permanently damage the connectors inside your iPad’s charging port, making it impossible to charge.
If you have to get your iPad repaired, we recommend doing so through Apple. Apple provides support in-person, online, and through the mail. Make sure to schedule an appointment if you plan to go into your local Apple Store. Without an appointment, you could spend a lot of time standing around!
Your iPad is charging again! Next time your iPad won’t charge, you’ll know exactly how to fix the problem. Don’t forget to share this article on social media, or leave us a comment down below to let us know the reason why your iPad was not charging.