Your iPhone is stuck on a black screen with a spinning wheel and you’re not sure why. Your iPhone isn’t turning back on no matter what you do! In this article, I’ll explain how to fix the problem when your iPhone is stuck on a spinning wheel.
Why Is My iPhone Stuck On A Spinning Wheel?
Most of the time, your iPhone gets stuck on a spinning wheel because something went wrong during the reboot process. This can happen after you turn on your iPhone, update its software, reset it from Settings, or restore it to factory defaults.
Although it’s less likely, a physical component of your iPhone may be damaged or broken. Our step-by-step guide below will start with software troubleshooting steps, then help you get support if your iPhone has a hardware problem.
Hard Reset Your iPhone
A hard reset forces your iPhone to quickly turn off and back on. When your iPhone crashes, freezes, or gets stuck on a spinning wheel, a hard reset can get it to turn back on.
The process of performing a hard reset varies depending on which model iPhone you have:
- iPhone 6s, iPhone SE (1st Generation), and older models: Simultaneously press and hold the Home button and power button until the screen goes completely black and the Apple logo appears.
- iPhone 7: Simultaneously press and hold the volume down button and the power button until the screen goes black and the Apple logo appears.
- iPhone 8, iPhone SE (2nd Generation), and newer models: Press and release the volume up button, press and release the volume down button, then press and hold the side button until the display goes black and the Apple logo appears.
A hard reset will fix this problem most of the time. If it did, immediately backup your iPhone to iTunes (PCs and Macs running Mojave 10.14 or earlier), Finder (Macs running Catalina 10.15 and newer), or iCloud. If this problem persists, you’ll want a copy of all the data on your iPhone!
DFU Restore Your iPhone
While a hard reset can temporarily fix the problem when your iPhone is stuck on a spinning wheel, it won’t eliminate the deeper software issue that caused the problem in the first place. We recommend putting your iPhone in DFU mode if the problem continues to occur.
A DFU (device firmware update) restore is the deepest iPhone restore and the last step you can take to completely rule out a software or firmware problem. Every line of code is erased and reloaded onto your iPhone, and the latest version of iOS is installed.
Make sure to backup your iPhone before putting it in DFU mode. When you’re ready, check out our DFU restore guide to learn how to do this step!
It’s time to contact Apple support if your iPhone is still stuck on a spinning wheel. Make sure to schedule an appointment if you plan on taking your iPhone into the Genius Bar. Apple also has phone and live chat support if you don’t live near a retail location.
Take Your iPhone For A Spin
You’ve fixed the problem with your iPhone and it’s turning on again. Make sure to share this article on social media to teach your family, friends, and followers what to do when their iPhone is stuck on a spinning wheel.
Have any other questions about your iPhone? Leave them in the comments section below!