iPhone Volume Buttons Not Working? Here’s The Real Fix!

The volume buttons on your iPhone won’t work and you don’t know why. Sounds are playing too soft or too loud and it’s starting to get frustrating. In this article, I’ll explain what to do when your iPhone volume buttons are not working!

Are The Buttons Stuck, Or Can You Press Them Down?

Here are the first questions you have to ask yourself when your iPhone volume buttons are not working:

  1. Are the buttons stuck down so you can’t press them at all?
  2. Can you press the buttons down, but nothing happens on the screen?

Each problem has a unique set of troubleshooting steps, so I’ll break this article down by addressing scenario one first, and scenario two second.

Use The Volume Slider In The Settings App

Even though your physical iPhone volume buttons aren’t working, you can always adjust the ringer volume in the Settings app. Go to Settings -> Sounds & Haptics. To adjust the ringer volume, use a finger to drag the slider.

The further left you drag the slider, the quieter your iPhone will ring. The further right you drag the slider, the louder it will ring. When you drag the slider, a pop-up will appear on the center of the display to let you know the ringer volume has been adjusted.

ringer and alerts slider iphone settings

Apps that play songs, podcasts, or videos will also have a slider you can use to adjust the volume. For example, let’s take a look at the Music app. Near the bottom of the screen, you’ll see a horizontal slider you can use to adjust the volume of the song you’re listening to! The Podcasts app and your favorite video streaming apps will have a similar layout too.

volume slider music app

My iPhone Volume Buttons Are Stuck Down!

Unfortunately, if the volume buttons are completely stuck, there’s not much you can do. A lot of the time, cheap rubber cases can jam the buttons on your iPhone. Try taking the case off of your iPhone and pressing the volume buttons again.

If they’re still jammed, you’ll probably have to get your iPhone repaired. Scroll down to the bottom of this article to explore your volume button repair options!

A Temporary Fix For Stuck Volume Buttons

If the volume buttons are stuck and you can’t get your iPhone repaired anytime soon, you can use AssistiveTouch! AssistiveTouch puts a virtual button on your iPhone’s display which has a lot of the same functionality as the physical buttons.

To turn on AssistiveTouch, go to Settings -> Accessibility -> Touch -> AssistiveTouch. Turn on the switch next to AssistiveTouch — the virtual button will appear.

turn on assistivetouch ios 13

To use AssistiveTouch as a volume button, tap the virtual button and tap Device. You’ll see an option to adjust the volume up or down, just like you can do with functional volume buttons!

volume buttons assistivetouch

I Can Press Down The Volume Buttons, But Nothing Happens!

If you can still press down the volume buttons, you may be in luck! Even though nothing happens when you press down the volume buttons, this could be the result of a software problem. Follow the troubleshooting steps below to diagnose and fix the real reason why your iPhone volume buttons are not working!

Hard Reset Your iPhone

It’s possible that the software has crashed, freezing your iPhone. So, when you press the volume buttons on your iPhone, nothing happens. By doing a hard reset, your iPhone will be forced to turn off and back on. The hard reset will unfreeze your iPhone and hopefully fix the volume button problem.

There are a few different ways to hard reset your iPhone depending on which model you have:

  • iPhone 6s and earlier: Press and hold the power button and Home button simultaneously until the Apple logo appears.
  • iPhone 7 & iPhone 7 Plus: Simultaneously press and hold the power button and the volume button until the Apple logo appears.
  • iPhone 8, 8 Plus, and X: Press and release the volume up button, press and release volume up button, then press and hold the side button until the Apple logo appears.

Turn On Change With Buttons

If you’re trying to increase or decrease the ringer volume on your iPhone using the volume buttons, make sure Change with Buttons is turned on. If this setting is off, the volume buttons will only adjust the volume for things like music, podcasts, and videos when played through headphones or your iPhone’s speakers.

Go to Settings -> Sounds & Haptics and turn on the switch next to Change with Buttons. You’ll know it’s on when the switch is green!

turn on change with buttons settings

Put Your iPhone Into DFU Mode

A DFU (device firmware update) restore is the deepest type of restore you can perform on an iPhone. The “F” in DFU restore stands for firmware, the programming on your iPhone that controls its hardware. If the volume buttons aren’t working, putting your iPhone in DFU mode could fix the problem!

Repairing The Volume Buttons

If the volume buttons still won’t work after you’ve performed a DFU restore, you’ll probably have to get your iPhone repaired. On early iPhone, broken volume buttons weren’t too big of a deal because all they did was adjust the volume. Now, volume buttons are much more important because they’re used to take screenshots on iPhone X and hard reset the iPhone 7, 8, and X.

Set up an appointment at the Apple Store near you and see what they can do for you. We also recommend Puls, an iPhone repair company that sends a certified technician directly to your home or office. They’ll fix the broken volume buttons on-the-spot and cover the repair with a lifetime warranty.

Turn Up The Volume!

Your volume buttons are working again! Next time your iPhone volume buttons are not working, you’ll know where to come to fix the problem. Leave me a comment down below and let me know which fix solved your iPhone’s problem!

Thanks for reading,
David L.

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I'm here to help you with your iPhone!

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Randi
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Randi

I can’t unmute my phone! Help

Wen
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Wen

The buttons not working but a few of ur steps helped me to hear music , videos etc aslong as I can hear that’s all that matters to me so I’m happy bt what is annoying me is the bar keeps popping up nd stayn thr

Blake young
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Blake young

None of these helped and I still can’t use my volume button to turn things down on my phone

Key
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Key

I push the up button nothing unless im in siri same with down

Hannes Kotzé
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Hannes Kotzé

It’s a bit silly, but the phone cannot be put in DFU mode if the volume buttons does not work.

Anonymous
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Anonymous

I have the same exact problem! So frustrating! Tried everything and now after removing the account I cant add it again because of the same thing that happens to you…

Anonymous
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Anonymous

Karina Cantera I was stuck with Apple Genius last night for 4 hours and they couldn’t even figure it out. My contacts are all on there and I want it to linked to my phone, so this is very frustrating.

Anonymous
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Anonymous

I am having the exact same problem. Just got the 7 a few hours ago and now cannot access gmail at all on my new phone. Tried all steps above and nothing worked.

Anonymous
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Anonymous

Okay- so I figured out how to get gmail on my phone. I downloaded the gmail app and bypassed Apple mail completely. Maybe it’s something google is doing to get us to buy their app? Who knows, but at least I have gmail on my phone now!

Anonymous
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Anonymous

Totally having the same problem! I changed my password on my desktop for a different reason, and when I went to my phone to enter my new password, it’s doing exactly what you’re describing. None of the above steps worked.

Anonymous
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Anonymous

Kerri O’Shea Oskouei I have the gmail app too, but i really dont like the interface of it 🙁 Prefer the mail app. Plus im missing my calender and contacts…

Anonymous
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Anonymous

Same problem here. I’ve done just about everything I can think of and everything mentioned on this site and others. I don’t want to have a separate app just for gmail.

Anonymous
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Anonymous

Karina Cantera Same happened to me.

Anonymous
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Anonymous

Dennis Foldager i tried with my data and it worked.. thanks

Kia Davidson
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Kia Davidson

Also all sometimes other sounds work but only when they want to I have no updates available as well

Kia Davidson
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Kia Davidson

My iPhone X wont ring but all controls are set to what they should be and the dont not disturb button is not on the volume is turned all the way up and the slider is not set on silent….I dont know what else to do