My iPhone Keeps Shutting Off! Here’s The Real Fix.

Your iPhone is shutting down randomly and you’re not sure why. All of a sudden, your iPhone just turns off without giving you any warning. In this article, I’ll explain why your iPhone keeps shutting off and show you how to fix this problem for good!

Hard Reset Your iPhone

One of the most common reasons why your iPhone keeps shutting off is because it’s stuck in a restart loop, constantly shutting off, turning back on, shutting off again, and so on. By performing a hard reset, we may be able to break your iPhone out of that loop.

How Do I Hard Reset My iPhone?

The process of hard resetting an iPhone varies by model:

  • iPhone 6s, SE, and older models: Press and hold the power button and the Home button at the same time until the screen turns black and the Apple logo appears. Release both buttons once the Apple logo appears on the display.
  • iPhone 7 & iPhone 7 Plus: Simultaneously press and hold down the volume down button and power button. Let go of both buttons when the Apple logo appears on the screen.
  • iPhone 8, X, XS and newer models: First, press and release the volume up button. Second, press and release the volume down button. Finally, press and hold the side button until the screen turns black and the Apple logo appears.

Does The Battery Need To Be Recalibrated?

Does your iPhone keep shutting off even when it says it has battery life remaining? It’s possible that your iPhone’s battery percentage indicator has become inaccurate and unreliable!

A lot of the time, this is the result of a software problem, not a faulty battery! You can read our other article with more specific details about why your iPhone turns off even when it still has battery life, or you can keep following the steps below. Both articles will help you address the deeper software issue that could be causing this problem!

Update Your iPhone To The Latest iOS

Apple frequently releases new versions of iOS, the iPhone operating system, to fix troublesome software issues and introduce new features. A new software update could solve a potential software problem that’s making your iPhone shut down unexpectedly.

Check for a iOS update by opening Settings and tapping General -> Software Update. Tap Download and Install if a new software update is available! Take a look at our other article if you run into any problems when updating your iPhone.

update iphone to ios 12

Put Your iPhone In DFU Mode

A DFU (device firmware update) restore is the deepest type of iPhone restore. If a software problem is causing your iPhone to keep shutting off, a DFU restore will fix the problem. Check out our DFU restore article to learn how to put your iPhone into DFU mode!

Exploring Your iPhone Repair Options

If your iPhone is still shutting down randomly after you’ve completed a DFU restore, it’s time to explore your repair options. My first recommendation is to head to your local Apple Store, especially if your iPhone is covered by an AppleCare+ protection plan.

Make sure to set up an appointment before you go into your local Apple Store! Without an appointment, you may have to spend a lot of time standing around and waiting for an Apple tech to become available.

I also recommend the services of Puls, an on-demand phone repair company. Puls can send a technician to you in as little as sixty minutes. Puls repairs are sometimes cheaper than the Apple Store and come with a lifetime warranty!

Shutting The Door On This iPhone Problem

You’ve fixed your iPhone and it’s no longer shutting down on it’s own. I hope you’ll share this article on social media to teach your friends and family what to do if their iPhone keeps shutting off! Feel free to leave any other comments or questions you have down below — I’ll answer them as quickly as I can!

Thanks for reading,
David L.

About Author

David Lynch is an expert on cell phones, cell phone plans, and other tech. After using a flip phone into his early 20s, he learned the ropes about iPhones and Androids from a former Apple employee. Today, his articles and videos are read and viewed by millions, and he has been cited by major publications including Reader's Digest, Wired, CMSWire, Consumers Advocate, and more.

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9 months ago

I have started this and I am waiting for results. If this helps, Thank you! I am updating and I have a IPhone SE 2020.

1 year ago

My Husband has the iPhone 11 and it did the newest software update. Now it won’t turn on. The apple logo just flashes on the screen and that’s it.

David Loureiro
1 year ago

My iphone keeps shutting off by itself when it’s disabled again without stopping when I was looking at some apps I plugged it in and charge againthe battery went down to 10%. I really don’t know how to fix it and make it stop shutting off by itself and disabling all the time no matter what.

David Loureiro
8 months ago
Reply to  David Loureiro

My iPhone apple 7 is off when i plug it in to charge first it shows red battery before an apple shape then it shows nothing when it’s on.

David Loureiro
8 months ago
Reply to  David Loureiro

Now is broken and all my photos are gone.

1 year ago

So my phone is powered off then it powers on to the logo then turns off and powers on again

2 years ago

Hi David this is David 2 from South Africa 🇿🇦 and just wanna say you’re amazing 🤩 to watch you regularly on You Tube I have a problem with my iPhone 8 cause I put in1gbon 4june and today7june my prepaid cellular data is finished. Please tell me for this to happen. Kind regards David too

2 years ago

my iPhone 8+ keeps shutting on and off, and the steps aren’t working. What do I do?

Belinda Torres
2 years ago

my iphone 6 keeps turning on and off and when i try to install the new update it turns off before i even finish and i have to start over, whats going on????

2 years ago

The problem is every time I try and update my iOS the phone will restart before I gets done and so I have to start again

2 years ago

I am grateful for this walkthrough because it helped me to resolve the issue on my iPhone that keeps shutting down.

Jayda roberson
2 years ago

My iPhone 7 keeps turning on and then back off and it keeps doing that repeatedly any idea what’s going on?

Adriana Denney
2 years ago

I have an iPhone 11 and mine just shut off with 31% battery. It’s the first time it’s happened.

Colin Boyd
2 years ago
Reply to  Adriana Denney

Hi Adriana! Sorry to hear about the unexpected issue! I hope it’s not recurring, but if it is here’s a link to a video we published all about what to do when your iPhone keeps restarting:

Hope this helps!

2 years ago

My iPhone 8 keeps turning on and off. Then, when i share it, it comes on then off.

2 years ago

My phone is over heating, even if its not fully charged and not charging. Any suggestions?

2 years ago

i think i’m just going to restart it again because I did what it told me to do it kept doing it.

2 years ago

I’ll be on my phone then after a couple minutes it “dies.” It cuts back on and repeats over and over. Any suggestions? Its really aggravating 

Lisa Williams
2 years ago

My XR will be working fine then it shuts off and won’t come back on until the next day or 2. Then works fine for a few months then does it again. Any idea why?

2 years ago

My phone takes days to charge, then it says 100 finally, so i take it off the charger and right away it powers off. then it either says its dead. or turns back on to 10 percent. what do i do?

2 years ago

thank you so much!!