TikTok Not Working On iPhone? Here’s The Fix!

TikTok won’t load on your iPhone and you don’t know why. No matter what you do, you can’t watch any videos! In this article, I’ll explain what to do when TikTok is not working on your iPhone.

Close And Reopen TikTok

Closing the TikTok app will let it shut down naturally and potentially fix a minor software crash. You’ll have to open the app switcher before you can close TikTok.

On an iPhone 8 or earlier, double-press the Home button to open the app switcher. On an iPhone X or newer, swipe up from the very bottom of the display to the center of the display.

Once the app switcher is open, swipe the TikTok app up and off the top of the screen to close it.

close tiktok app

Restart Your iPhone

Your iPhone could still be experiencing a software issue even if the TikTok app hasn’t crashed. Restarting your iPhone can fix minor software bugs and glitches.

There are a couple different ways to restart an iPhone, depending on which model you own:

  • iPhone 8 or earlier: Press and hold down on the power button until you see “slide to power off” appears on the screen. Swipe the power icon from left to right to shut down your iPhone. Press and hold the power button again to turn your iPhone back on.
  • iPhone X or newer: Press and hold either volume button and the side button until “slide to power off” appears on the display. Swipe the red and white power icon from left to right to turn off your iPhone. Press and hold the side button to turn your iPhone on again.

slide to power off power icon on iphone

Check Your Connection To Wi-Fi Or Cellular Data

You have to be connected to Wi-Fi or cellular data in order to watch videos on TikTok. If TikTok is not working, your iPhone may be having trouble connecting to Wi-Fi or your wireless carrier’s cellular network.

First, check if Wi-Fi is on by going to Settings -> Wi-Fi. Make sure the switch next to Wi-Fi is turned on and that there’s blue checkmark next to the name of your Wi-Fi network.

make sure iphone connected to wifi

Next, go back to the Settings and tap Cellular and make sure the switch at the top of the screen is turned on. Keep in mind that even if this switch is on, your iPhone won’t use cellular data if there isn’t any left on your cell phone plan.

make sure iphone cellular data is on

For more information, check out our other articles if cellular data isn’t working or if your iPhone won’t connect to Wi-Fi.

Note: Using cellular data to stream lots of video on an app like TikTok will use a lot of cellular data. Check out our other article to learns way to save data on your iPhone!

Check TikTok’s Servers

Sometimes apps like TikTok stop working because their servers have crashed or are undergoing routine maintenance. The fix here is to be patient — the servers will be back up again in no time.

TikTok doesn’t have a dedicated server status page on their website, so you’re probably best off visiting their Twitter account for updates. Down Detector also has an outage map which will help you figure out if others are experiencing issues with TikTok too.

Delete & Reinstall The TikTok App

Deleting TikTok and reinstalling the app will give it a completely fresh start on your iPhone. It’s possible a software file has become corrupt within the app, which could be causing a variety of problems.

To delete TikTok, lightly press and hold on the app icon until a small X appears. Tap the X, then tap Delete to uninstall TikTok on your iPhone.

delete tiktok on iphone

Note: Your TikTok account won’t be deleted when you uninstall the app.

If you really love TikTok and want to reinstall it, open the App Store and tap on the Search tab in the lower right-hand corner of the screen. Then, type “TikTok” in the search box and tap Search.

The app you’re looking for should be the top result. Tap the button to the right of TikTok to reinstall it on your iPhone.

reinstall tiktok on iphone

TikTok On The Clock

TikTok is working again and you can go back to watching your favorite short videos. Next time TikTok is not working on your iPhone, you’ll know exactly what to do! Feel free to leave us any other questions in the comments section down below.

Thanks for reading,
David L.

About Author

I'm here to help you with your iPhone!

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Grier Cooper
3 months ago

I can’t hear anything on Tik Tok, and when I try to play sounds it won’t play either. But every other app has sound and I’m not sure what to do.

Bereket Deitzer
4 months ago

i can log into tiktok, but i have a user that i like and when ever i try to see the videos it always glitches

My tiktok won’t work
6 months ago

I can log in with my laptop but on my iPhone i put the user and password then it loads ands try’s to log me in but then it says “time out” I haven’t been able to get in for 5 months pls someone help

Shoid Ahmed
6 months ago

Im having a problem i cant login my tiktok account in my apple 12pro max but the same account i can login in android phone. Please help me out of this

5 months ago
Reply to  Shoid Ahmed

I’m having the same problem

6 months ago

i am using tiktok in iphone 12 when i click on live its shows live option isn’t available in your region. And when i go for live it’s showing server upgrading please wait. And i m waiting since January. Reported so many times. Kindly fix this. 

9 months ago

its making static noises, and i’ve tried how to fix website.

10 months ago

After reinstalling, tiktok is still showing network error on iphone XR. just i had updated my phone. other apps are working fine.

10 months ago
Reply to  Asif

the exact same thing with me

7 months ago
Reply to  Asif

mine have same problem, on XR too. please let me know if you have resolve it

1 year ago

Yeah I want to go on the Safari for TickTock it’s like frozen on the screen

Pablo Curci
1 year ago

When I go to tik tok and register for the first time it just doesn’t work and it’s really annoying but it’s not the first time
What do I do??

Lia mayne
1 year ago

I’ve done all of this, but my TikTok is still not working!

1 year ago

every time i open up my tiktok it says swipe up to watch, and it DOESNT leave . it acts like everytime i open tiktok i just recently downloaded it and it’s my first time opening the app. i already tried shutting my phone off numerous times and i don’t wanna delete it and download it again because i’d lose all my drafts . what do i do ?.

1 year ago

Tik tok will open and the first video on my for you page will show up, and sometimes load, but when I try to scroll, like, or comment, nothing happens. I also can’t use any sounds. I click on it and it takes me to the shooting page thing but when I hold the record button, it doesn’t play any sound or even record anything. I’ve deleted and reinstalled it many times, restarted my phone, cleared up a whole bunch of space, checked my WiFi, tried data, everything. Nothing has worked. Do you have any tips?

1 year ago
Reply to  Megan

is yours working now? because i have same issue

Simone Oliver
1 year ago

My discover page doesn’t display hashtags like everyone else. Mine displays topics like comedy, dance… etc but this means I can’t see what is trending. What should I do?
I’ve tried deleting and reinstalling and restarting my phone.

1 year ago

Hi, I’m hoping someone may be able to help me! I can’t upload my video to TikTok. (I have the iPhone 11 Pro) It stops at 15% and says unable to upload. I have tried EVERYTHING. Deleted and reinstalled the app, signed out and back in. Checked WiFi and cellular data connections. Cleared the cache. Deleted the video & edited it all over agin to repost and still won’t upload past the 15%. I tried to upload another video and it uploaded fine, that made me curios so I uploaded a second one with no issues. I deleted both of… Read more »

Ashley Louis
1 year ago

When I’m post a tiktok no one can view it and it says I have no uploads on my account, but it shows up for me? What do I do

Alireza Sajjadifar
1 year ago

my tiktok is not loading any video i can’t scroll down and tiktok said you reached the end i dont know what to do plss help me and i can’t log in i don’t know why i deleted tiktok and installed it again and it doesn’t help and i have good connection but in search tab it says you “connect to the internet” i don’t know whats wrong with my app help me

1 year ago

Me Too

Jsnd c
1 year ago

It’s my problem too

Jsnd c
1 year ago

Of your tik tok is connected right now pls let me know and explain me how did you fix

lamontyana martin
1 year ago

I still will not let me type.Why?

1 year ago

I have issues with my tik tok account first it wasn’t load then i logout my account to login again so maybe it work again but now i cant even login to that i wanna login with my mobile number but it says your not connected to internet (couldn’t login) so what the hell should i do

David Payette
1 year ago
Reply to  Amirmd

Have you tried connecting to a different Wi-Fi network? If you have and still no luck, a Reset All Settings may help…

1 year ago
Reply to  David Payette

I try that and it doesn’t work still

1 year ago
Reply to  Amirmd

I have same problem plz tell me if u have founded solution🤦‍♂️♥️

Wiktoria Walska
1 year ago

Next to my tiktok app there is a blue dot any everytime I try to go on tiktok it takes me back to my home page of my Iphone

Olive Whalen
1 year ago

For some reason I don’t have a for me Page and the search button won’t work and my profile is locked and it won’t allow me to come in please help me I don’t know what’s going on

Jennifer Klein Weaver
2 years ago

Why can an account log in just fine on an Android but an iPhone says account is suspended ?

Nick Holguin
2 years ago

I can’t see my videos, fans, and I can’t comment. I also noticed a lock next to my user name “nickie4321”. I also deleted and reinstalled the app twice. ???

Jeremiah A Carnes
2 years ago

Im having an issue searching for specific users. I followed all of the in app report a problem issues trouble shooting directions. Its still not working .I was hoping there was someone on here, that would probably answer faster than

Allison Gens
2 years ago

Hey my server on my tiktok app is still not working. I did the thing that your toll me. It didn’t work. What should i do now?