TikTok Not Working On iPhone? Here’s The Fix!

TikTok won’t load on your iPhone and you don’t know why. No matter what you do, you can’t watch any videos! In this article, I’ll explain what to do when TikTok is not working on your iPhone.

Close And Reopen TikTok

Closing the TikTok app will let it shut down naturally and potentially fix a minor software crash. You’ll have to open the app switcher before you can close TikTok.

On an iPhone 8 or earlier, double-press the Home button to open the app switcher. On an iPhone X or newer, swipe up from the very bottom of the display to the center of the display.

Once the app switcher is open, swipe the TikTok app up and off the top of the screen to close it.

close tiktok app

Restart Your iPhone

Your iPhone could still be experiencing a software issue even if the TikTok app hasn’t crashed. Restarting your iPhone can fix minor software bugs and glitches.

There are a couple different ways to restart an iPhone, depending on which model you own:

  • iPhone 8 or earlier: Press and hold down on the power button until you see “slide to power off” appears on the screen. Swipe the power icon from left to right to shut down your iPhone. Press and hold the power button again to turn your iPhone back on.
  • iPhone X or newer: Press and hold either volume button and the side button until “slide to power off” appears on the display. Swipe the red and white power icon from left to right to turn off your iPhone. Press and hold the side button to turn your iPhone on again.

slide to power off power icon on iphone

Check Your Connection To Wi-Fi Or Cellular Data

You have to be connected to Wi-Fi or cellular data in order to watch videos on TikTok. If TikTok is not working, your iPhone may be having trouble connecting to Wi-Fi or your wireless carrier’s cellular network.

First, check if Wi-Fi is on by going to Settings -> Wi-Fi. Make sure the switch next to Wi-Fi is turned on and that there’s blue checkmark next to the name of your Wi-Fi network.

make sure iphone connected to wifi

Next, go back to the Settings and tap Cellular and make sure the switch at the top of the screen is turned on. Keep in mind that even if this switch is on, your iPhone won’t use cellular data if there isn’t any left on your cell phone plan.

make sure iphone cellular data is on

For more information, check out our other articles if cellular data isn’t working or if your iPhone won’t connect to Wi-Fi.

Note: Using cellular data to stream lots of video on an app like TikTok will use a lot of cellular data. Check out our other article to learns way to save data on your iPhone!

Check TikTok’s Servers

Sometimes apps like TikTok stop working because their servers have crashed or are undergoing routine maintenance. The fix here is to be patient — the servers will be back up again in no time.

TikTok doesn’t have a dedicated server status page on their website, so you’re probably best off visiting their Twitter account for updates.

Delete & Reinstall The TikTok App

Deleting TikTok and reinstalling the app will give it a completely fresh start on your iPhone. It’s possible a software file has become corrupt within the app, which could be causing a variety of problems.

To delete TikTok, lightly press and hold on the app icon until a small X appears. Tap the X, then tap Delete to uninstall TikTok on your iPhone.

delete tiktok on iphone

Note: Your TikTok account won’t be deleted when you uninstall the app.

If you really love TikTok and want to reinstall it, open the App Store and tap on the Search tab in the lower right-hand corner of the screen. Then, type “TikTok” in the search box and tap Search.

The app you’re looking for should be the top result. Tap the button to the right of TikTok to reinstall it on your iPhone.

reinstall tiktok on iphone

TikTok On The Clock

TikTok is working again and you can go back to watching your favorite short videos. Next time TikTok is not working on your iPhone, you’ll know exactly what to do! Feel free to leave us any other questions in the comments section down below.

Thanks for reading,
David L.

About Author

I'm here to help you with your iPhone!

10
Leave a Reply

avatar
8 Comment threads
2 Thread replies
0 Followers
 
Most reacted comment
Hottest comment thread
6 Comment authors
Amirmd94Alireza SajjadifarDavid PayetteAmirmdWiktoria Walska Recent comment authors
  Subscribe  
Notify of
Alireza Sajjadifar
Guest
Alireza Sajjadifar

my tiktok is not loading any video i can’t scroll down and tiktok said you reached the end i dont know what to do plss help me and i can’t log in i don’t know why i deleted tiktok and installed it again and it doesn’t help and i have good connection but in search tab it says you “connect to the internet” i don’t know whats wrong with my app help me

Amirmd
Guest
Amirmd

I have issues with my tik tok account first it wasn’t load then i logout my account to login again so maybe it work again but now i cant even login to that i wanna login with my mobile number but it says your not connected to internet (couldn’t login) so what the hell should i do

Anonymous
Guest
Anonymous

did you ever fix this?

Anonymous
Guest
Anonymous

See what i just posted above – it may work in your scenario ^^^^

David Payette
Admin

Have you tried connecting to a different Wi-Fi network? If you have and still no luck, a Reset All Settings may help…

Amirmd94
Guest
Amirmd94

I try that and it doesn’t work still

Wiktoria Walska
Guest
Wiktoria Walska

Next to my tiktok app there is a blue dot any everytime I try to go on tiktok it takes me back to my home page of my Iphone

Olive Whalen
Guest
Olive Whalen

For some reason I don’t have a for me Page and the search button won’t work and my profile is locked and it won’t allow me to come in please help me I don’t know what’s going on

Jennifer Klein Weaver
Guest
Jennifer Klein Weaver

Why can an account log in just fine on an Android but an iPhone says account is suspended ?

Nick Holguin
Guest
Nick Holguin

I can’t see my videos, fans, and I can’t comment. I also noticed a lock next to my user name “nickie4321”. I also deleted and reinstalled the app twice. ???

Jeremiah A Carnes
Guest
Jeremiah A Carnes

Im having an issue searching for specific users. I followed all of the in app report a problem issues trouble shooting directions. Its still not working .I was hoping there was someone on here, that would probably answer faster than

Allison Gens
Guest
Allison Gens

Hey my server on my tiktok app is still not working. I did the thing that your toll me. It didn’t work. What should i do now?