10. Don’t Restore From An iTunes Backup: Use iCloud Instead
At this point, you’ve waited a day or two and your battery life still hasn’t improved. It’s time to restore your iPhone. If you can avoid it, don’t restore from an iTunes backup.
Let me be clear: Yes, you need to use iTunes to restore your iPhone – there’s no other way. We’re talking about the way you put your data back on your iPhone after it’s been restored to factory settings.
Some people are confused about exactly when it’s safe to disconnect your iPhone from your computer. As soon as you see the ‘Hello’ screen on your iPhone or ‘Set Up Your iPhone’ in iTunes, it’s absolutely safe to disconnect your iPhone.
Next, use the menus on your phone to connect to Wi-Fi and restore from your iCloud backup. If you’ve been having trouble backing up to iCloud and especially if you’re run out of storage, check out my article that’s all about how to fix iCloud backup.
Aren’t iCloud Backups and iTunes Backups Essentially The Same?
Yes, iCloud backups and iTunes backups do contain essentially the same content. The reason I recommend using iCloud is that it takes your computer and any problems it may have completely out of the picture.
11. Restore Your iPhone and Set It Up As New
If you’ve tried absolutely everything and you’re still having trouble, you may have a deeply-rooted software issue that can only be resolved by restoring your iPhone to factory settings and setting it up again as if it were brand new.
It’s not all bad. You’ll add your iCloud and other mail accounts to your iPhone as you set it up. Your contacts, calendars, notes, reminders, and bookmarks are often stored in those accounts, so all of that information should come right back.
What you will have to do is redownload your apps, reconfigure Wi-Fi and other settings, and transfer your photos and music back to your iPhone. It’s not that much work, but it does take some time to get everything back the way you like it.
12. You May Have A Hardware Problem (But It’s Probably Not The Battery)
In the beginning of this article, I mentioned that the vast majority of issues related to iPhone battery life come from software, and that’s absolutely true. There are a few instances where a hardware issue can cause problems, but in almost every case the problem isn’t with the battery.
Drops and spills can cause damage to internal components that are involved in charging or maintaining the charge on your iPhone. The battery itself is designed to be quite resilient, because if it were punctured it could quite literally explode.
The Apple Store Battery Test
When you bring your iPhone to an Apple Store to be serviced, Apple techs run a quick diagnostic that reveals a fair amount of information about the overall health of your iPhone. One of these diagnostics is a battery test, and it’s pass/fail. In all my time at Apple, I believe I saw a total of two iPhones with batteries that did not pass that test — and I saw a lot of iPhones.
If your iPhone passes the battery test, and there’s a 99% chance it will, Apple will not replace your battery even if you’re under warranty. If you haven’t already taken the steps I’ve described in this article, they’ll send you home to do them. If you have done what I’ve suggested, you can say, “I tried that already, and it didn’t work.”
If You Really Want To Replace Your Battery
If you’re sure you have a battery problem and you’re looking for a less-expensive battery replacement service than Apple, I recommend either CellSavers, a repair service that will come to you to repair your battery on the spot, or iResq.com, a mail-in repair service that does great work.
I sincerely hope that you have enjoyed reading and learned from this article. Writing it has been a labor of love, and I’m grateful for each person that reads it and passes it on to their friends. If you’d like to, leave a comment below — I’d love to hear from you.
All the best,