WhatsApp Not Working On iPhone? Here’s The Real Fix!

You’re trying to talk to your friends and family using WhatsApp on your iPhone, but it’s not working properly. WhatsApp is the preferred communication app of many iPhone users, so when it stops working, it affects a lot of people. In this article, I’ll explain what to do when WhatsApp is not working on an iPhone so you can fix the problem for good!

Why Is WhatsApp Not Working On My iPhone?

At this point, we can’t be exactly sure why WhatsApp is not working on your iPhone, but it’s most likely a software issue with your iPhone or the app itself. You probably received an error notification that says “WhatsApp Is Temporarily Unavailable.” Poor connection to Wi-Fi, software crashes, outdated app software, or WhatsApp server maintenance are all things that could be causing WhatsApp to malfunction on your iPhone.

Follow the steps below to diagnose and fix the real reason why WhatsApp is not working on your iPhone so you get back to chatting with your friends!

What To Do When WhatsApp Is Not Working On Your iPhone

  1. Restart Your iPhone

    When WhatsApp is not working, the first thing to do is restart your iPhone, which can occasionally resolve minor software glitches or bugs. To restart your iPhone, press and hold the power button (also known as the Sleep / Wake button) until the power slider appears on the screen.

    If your iPhone has Face ID, simultaneously press and hold the side button and either volume button. Release both buttons when “slide to power off” appears on the screen.

    Drag the power icon from left to right to shut down your iPhone.

    turn off your iphone
    Wait about thirty seconds, then press and hold the power or side button again until the Apple logo appears on the center of the screen.

  2. Close WhatsApp On Your iPhone

    When WhatsApp is not working on your iPhone, there’s a decent chance that the app itself is malfunctioning. Sometimes, closing out of the app and reopening it can fix those minor app glitches.

    To close WhatsApp, double-click the Home button to open up the app switcher, which displays all of the apps currently open on your iPhone. If your iPhone doesn’t have a Home button, swipe up from the very bottom of the screen to the center of the screen. Hold your finger in the center of the screen until the app switcher opens.

    Once the app switcher opens, swipe WhatsApp up and off the screen. You’ll know it’s closed when it no longer appears in the app switcher.

    close whatsapp on iphone

  3. Check The Server Status Of WhatsApp

    Occasionally, major apps like WhatsApp undergo routine server maintenance. You may not be able to use WhatsApp while it’s undergoing server maintenance. Take a look at these reports to see if the WhatsApp servers are down or undergoing maintenance.

    If they are, you just have to wait it out. WhatsApp will be back online soon!

     

  4. Delete WhatsApp and Reinstall It

    Another way to troubleshoot a malfunctioning app is to delete and reinstall it on your iPhone. If a file within WhatsApp has become corrupted, deleting the app and reinstalling it will give the app a fresh start on your iPhone.

    Press and hold the WhatsApp icon until the menu appears. Tap Remove App -> Delete App -> Delete.

    Don’t worry — your WhatsApp account won’t be deleted if you uninstall the app on your iPhone, but you’ll have to reenter your login information when you open the app again after reinstalling it.

    delete whatsapp on iphone

    To reinstall WhatsApp on your iPhone, open the App Store and tap on the Search tab at the bottom of the screen. Type “WhatsApp” into the search bar, then tap the cloud icon to the right of WhatsApp in the results.

    reinstall whatsapp on iphone

  5. Check For An Update To WhatsApp

    App developers frequently release updates to their apps in order to add new features and fix existing bugs. If you’re running an outdated version of the app, it could be the reason why WhatsApp is not working on your iPhone.

    To check for an update, open the App Store and tap on your Account Icon in the upper right-hand corner of the screen. Scroll down to find the list of apps with available updates. If an update is available for WhatsApp, tap the Update button to its right, or tap Update All at the top of the list.

    check for updates to apps

  6. Turn Wi-Fi Off And Back On

    If you use Wi-Fi while using WhatsApp, the app may not be working because of an issue with your iPhone’s connection to Wi-Fi. Just like restarting your iPhone, turning Wi-Fi off and back on can sometimes fix minor connectivity bugs or glitches.

    To turn Wi-Fi off, open Settings, tap Wi-Fi, then tap the switch next to Wi-Fi. You’ll know Wi-Fi is off when the switch is gray. To turn Wi-Fi back on, tap the switch again — you’ll know it’s on when it’s green!

    make sure wifi is on

  7. Forget Your Wi-Fi Network, Then Reconnect

    A more in-depth Wi-Fi troubleshooting is to forget your Wi-Fi network, then reconnect your iPhone to it. When you connect to a Wi-Fi network for the very first time, your iPhone stores information about how to connect to that Wi-Fi network.

    If any part of that process changes, it may affect your iPhone’s ability to connect to the Wi-Fi network. By forgetting the network and reconnecting, it’ll be like connecting your iPhone to the Wi-Fi network for the very first time.

    To forget a Wi-Fi network, go to Settings -> Wi-Fi and tap the Information button (look for the blue i) next to the Wi-Fi network you want your iPhone to forget. Then, tap Forget This Network -> Forget.

    forget wifi network on your iphone

    To reconnect to the Wi-Fi network, tap on it in the list of networks under Choose A Network… and enter the Wi-Fi password, if the network has one.

  8. Try Cellular Data Instead Of Wi-Fi

    If Wi-Fi isn’t working, try using Cellular Data instead of Wi-Fi. If WhatsApp works with Cellular Data but not Wi-Fi, you’ll know it’s your Wi-Fi network that’s causing the problem.

    First, open Settings and tap Wi-Fi. Turn off the switch next to Wi-Fi.

    turn off wifi on iphone

    Next, tap back to the main page of Settings and tap Cellular. Make sure the switch next to Cellular Data is on.

    turn on iphone cellular data

    Open WhatsApp and see if it’s working now. If WhatsApp is working, you’ve identified an issue with your Wi-Fi network. Check out our other article to learn how to fix Wi-Fi issues.

    If it’s not working on Cellular Data or Wi-Fi, move onto the next step!

  9. Reset Network Settings

    Resetting network settings erases all Wi-Fi, Bluetooth, Cellular, and VPN settings on your iPhone. Make sure to write down your Wi-Fi passwords before completing this step. You’ll have to reenter them once reset is complete.

    When you’re ready, open Settings and tap General -> Transfer or Reset iPhone -> Reset -> Reset Network Settings. Enter your passcode, then tap Reset Network Settings to confirm your decision.

     

What’s Up, WhatsApp?

You’ve successfully fixed WhatsApp on your iPhone and you can get back to chatting with your friends and family. Next time WhatsApp is not working on your iPhone, make sure to come back to this article for this fix! If you have any other questions, feel free to leave them down below in the comments section.

About Author

David Lynch is an expert on cell phones, cell phone plans, and other tech. After using a flip phone into his early 20s, he learned the ropes about iPhones and Androids from a former Apple employee. Today, his articles and videos are read and viewed by millions, and he has been cited by major publications including Reader's Digest, Wired, CMSWire, Consumers Advocate, and more.

Subscribe
Notify of
35 Comments
Inline Feedbacks
View all comments
Salome
3 days ago

Moving to the UK and all the a sudden I can’t post anything on my WhatsApp status. Neither can I send pictures through the chat or send a voice message. Please, can you help me out?

Tashina
1 month ago

When I download WhatsApp it’s normal, right? But when I came off for a bit my WhatsApp dark mode is green. I don’t understand this.

Debra fawcet
1 month ago

I’ve tried all of the above. I’m in the UK and have been speaking to my friend in Denmark verbally via WhatsApp for two years. Nothing has changed, same network, same phone, same location, and now for some reason neither of us can connect to speak using WhatsApp. Please help if you can.

Eugene
1 month ago

I did everything, deleted & reinstalled. Still it won’t work. Says bad internet connection. I check the settings and it is fine. The thing is it’s still not working!

Min
1 month ago

I have done everything but still it doesn’t work. Please help me.

customer
1 month ago

I am connected to the internet but the Whatsapp and Facebook apps are not working on my iPhone. I did reset my Network Settings, uninstall Whatsapp and Facebook, and reinstall them. But it keeps saying the internet is not connected .I checked with both Wi-Fi and cellular.

Sean
1 month ago

None of these worked.

Muna
1 month ago

My name’s Muna and I’ve tried all you’ve said above but it’s still not working. It also affected my Instagram.

Alexandra
4 months ago

I can’t make any calls. It tells me that I’m already on another call, which isn’t the case.
No video or voice calls.
Can’t find the cause.

Editor
Colin Boyd
3 months ago
Reply to  Alexandra

Hi Alexandra! Have you tried updating WhatsApp recently? It might be encountering a software bug that the WhatsApp developers repaired in a later version of its software. To check if WhatsApp is up to date, open the App Store and tap on your account icon. Then, scroll down until you see WhatsApp. If you see that there’s an update available, try installing it and see if that fixes the problem. I hope this helps!

Bored
6 months ago

For a couple of weeks WA has been droppin’ out on pc-desktop. All suggested done, no help.

Editor
Colin Boyd
5 months ago
Reply to  Bored

Sounds like this might be a problem with your PC. Best of luck!

Bored
5 months ago
Reply to  Colin Boyd

The combination worked perfectly with WA until it didn’t anymore. No changes done – it just started droppin’n’drippin’… Signing out’n’n fixes the problem – till WA is used, then it’s out again. Ridddicccilous!

Adisius
2 months ago
Reply to  Colin Boyd

Awful answer. Same thing here, tried on 3 different PCs and same issue. The problem is more likely to be with the phone connection than the PCs. No fix but restoring to factory settings the iPhone, after tried restoring network settings.

Dna
6 months ago

Hello my whatsapp doesn’t open and gives me only black screen then it closes

Tracey
6 months ago

Have Samsung A21. When video call from Whats App comes through, there is a screaching sound that comes through in the background and other users on the call can hear this. Can you assist?

Sara
7 months ago

Hi, I can’t open my whatsapp and I tried to delete it and reinstall also I can’t.

Himanshu
9 months ago

my whats app is not working. When i open whats app, I can see all my chats, but can’t open any of those !
Also when i click settings, then some times it opens but then also, nothing is working. Then whats app gets off suddenly !!!

Krishna Reddy
10 months ago

i cant upload a status video or photo in iphone 11 pro

Ginny g
1 year ago

Whats app stopped working on my iphone I deleted and re enstalled, switched phone off, reset phone still says no internet connection

Liam Shotwell
1 year ago
Reply to  Ginny g

This article may be able to help you if you get a “no internet connection” message.

Ayodeji
1 year ago

Facebook,WhatsApp,safari and some other social media app not longer working on my phone again and those app are fully updated. Please help me what can I do?

Anonymous
2 years ago

I just got an iphone X and can’t make voice or video calls on whatsapp. I’ve tried everything suggested here and nothing has worked.

Anonymous
3 years ago

I deleted whatsapp for now and ill just have to wait for awhile. Maybe i’m missing something.

Anonymous
3 years ago

My iphone 4 is not downloading whatsapp 8.0, how do I install 7.0 whatsapp?

Anonymous
3 years ago

Whatsapp is not installing on my no. as it is giving me the notifications of ” Cant registered with this no., use that no. that was last used with whatsapp on this phone”. bt, i use this no. only and the last no. that was used on this device in same iphone is same as what i m using this time. pls tell me the solution.

Anonymous
3 years ago

And no option to download previous version 🙁

Anonymous
3 years ago

Whats up with the new update 2.18.51 its not working on iPhone? I deleted it and re-installed it, I restarted my phone. It just flashes and not even allowe me to open whatsup

Anonymous
3 years ago

thank you so much all ok now xx

Anonymous
3 years ago

I have done all of the above measures but still it isn’t working

Anonymous
4 years ago

I did everything I could possibly do, still didn’t work. ;(

Anonymous
4 years ago

ey i have the same problem as ole nilsens

Anonymous
4 years ago

Stopped working after latest update. After that I have done what been said here and updated my iphone os. After reinstalling it ask for access to my contacy list, I answer yes and it close. I restart and it ask if it can notify me with sounds, I answer yes and it close again. After that when I try to start it only flashes and close.